WMSU Citizen's Charter Fil-Eng

CITIZENS CHARTER
TABLE OF CONTENTS Page #

University Profile Campuses, Colleges & External Studies Units Curricular Offerings WMSU Vision and Mission Administrative Services Human Resource Management Office Processing of Appointments Remuneration Other personnel requests Records and Archives Office University Supply Office Requisition Bidding Process Purchase Order Delivery & Acceptance Payment Property Management Office & University Service Center Procedure Inventory Taking University Health Services Center Physical Examination of Students, faculty, staff Office of Security Service Security Checks and Inspection Procedures At the gates for incoming personnel At the gates for incoming vehicles Robbery, Theft and Burglary In case of fire Building Evacuation Guidelines (In case of Fire, Earthquakes & Bomb Threats) Auxiliary Services University Press 3 4 Job Orders from internal clients Job Orders from other clients University Garment Job Orders from internal clients Job Orders from other clients Students Uniform University Food Service Center Job Orders from internal clients Job Orders from other clients Finance Service Accounting Office Assessment Section Budget Office Annual Budget Proposal Cashiers Office Collection of Fees Library Services Availing Borrowers Card Internet Services Admissions Office Admission Guide Enrolment Procedure for New Students Enrolment Procedure for Old Students Enrolment Procedure for Returning Students Enrolment Procedure for Transferees Enrolment Procedure for Cross Enrollee Registrars Office Issue of Certificate of Eligibility for Transfer Evaluation of Grades Issuance of Reproduced Diploma Issuance of Completion Form Certification, Authentication,Verification for Endorsement to Department of Affairs (DFA) Authentication of Documents Feedback Mechanism Feedback Form
Page #
9 10-13
45-48
14 15-23
49
24
51-61
25
26-32
62-70
33-44
71 72
CAMPUSES, COLLEGES & EXTERNAL STUDIES UNITS WMSU leads the region in training students to become competent and Competitive professionals through the following colleges and institute: College of Agriculture College of Architecture College of Communication and Humanities College of Criminology College of Education College of Engineering and Technology College of Forestry and Environmental Studies College of Home Economics College of Law College of Nursing College of Physical Education, Recreation and Sports College of Public Administration and Development Studies College of Science and Mathematics College of Social Sciences College of Social Work and Community Development Institute of Asian and Islamic Studies
ESU Tungawan Ipil Sta. Clara Siay Imelda Diplahan Malangas Alicia Mabuhay Olutanga Zamboanga del Sur Pitogo Aurora Molave Curuan ESU Area 5.7 has 2.2 has 20.0 has 200.0 has
WMSU also maintains the following campuses: Campus WMSU Main Campus, Lot 1 Main Campus, Lot 2 College of Agriculture College of Agriculture Baliwasan, Zambo. City Baliwasan, Zambo. City San Ramon, Zambo. City San Ramon, Zambo. City Location
Location (City/Municipality/Province) Tungawan, Sibugay Ipil, Zamboanga Sibugay Naga, Zamboanga Sibugay Siay, Zamboanga Sibugay Imelda, Zamboanga Sibugay Diplahan, Zamboanga Sibugay Malangas, Zamboanga Sibugay Alicia, Zamboanga Sibugay Mabuhay, Zamboanga Sibugay Olutanga, Zamboanga Sibugay Pagadian City National High School Pitogo, Zamboanga del Sur Aurora, Zamboanga del Sur Molave, Zamboanga del Sur Zamboanga City
WMSU External Studies Units Malangas External Unit Campus Malangas, Zambo. Del Sur 3,600 sq.m WMSU Integrated CISs Dumingag Campus Dumingag, Zambo. Del Sur 72 has (Zamboanga del Sur Agricultural College)
CURRICULAR OFFERINGS
I.
GRADUATELEVEL(DEGREE) 1. DoctorofPublicAdministration(DPA) 2. DoctorofPhilosophyinEducation(Ph.D.) 3. DoctorofEducation(Ed.D.) Major: EducationalAdministration 4. DoctorofPhilosophyinScienceEducation Major: Biology Chemistry Physics MathematicsEducation 5. MasterofPublicAdministration(MPA) FieldsofSpecialization: PersonnelAdministration OrganizationandManagement FiscalAdministration ProgramDev.andAdm. 6. MasterinLocalGovernmentAdministration(MLGA) FieldsofSpecialization: SocioEconomicDev.Adm. PoliticalDev.Administration 7. MasterofArtsinEducation(MA) Major: SpecialEducation EducationalAdministration EducationalGuidance Psychology SocialStudies LanguageTeaching(English) 8. LanguageTeaching(Filipino) SchoolHealthEducation HomeEconomics MathematicsEducation 9. MasterofArtsinScienceEducation 4 9.MasterofScienceinTeaching2. Major:Biology Chemistry Physics 10.MasterofArtsinNursing(MAN) FieldsofSpecialization: MedicalSurgicalNursing NursingEducation 11.MasterofNursing(MN) FieldsofSpecialization: MedicalSurgicalNursing MaternalandChildHealthNursing PsychiatricMentalHealthNursing 12.MasterofSocialWork(MSW) FieldsofSpecialization: SocialAdministration CommunityOrganization ClinicalSocialWorkPractice 13.MasterofScienceinPhysicalEducation(MSPE) FieldofSpecialization: Dance Recreation Sports 14.MasterofScienceinStructuralEngineering 15.MasterofScienceinEnvironmentalEngineering FieldsofSpecialization: EnvironmentalManagementandTechnology(EMT) WaterandWastewaterEngineering(WWE)
16.MasterofEngineeringEducation FieldsofSpecialization: CivilEngineering ElectricalEngineering MechanicalEngineering EnvironmentalEngineering InformationandCommunicationTechnology 17. MasterofScienceinAgronomy 18. MasterofScienceinCriminalJustice(MSCRIM) GRADUATELEVEL(NONDEGREE) 1. ProfessionalDiplomainEducation(P.D.) Major: LanguageTeaching(English) EducationalAdministration 2. ProfessionalMasterinNursingCertificate(PMNC) FieldsofSpecialization: MedicalSurgicalNursing MaternalandChildHealthNursing PsychiatricMentalHealthNursing 3. CertificateinGovernmentalManagement(CGM) FieldsofSpecialization: PersonnelAdministration OrganizationandManagement FiscalAdministration ProgramDevelopmentandAdministration II. UNDERGRADUATELEVEL(POSTBACCALAUREATE) 1. DiplomaPrograminPhysicalEducation(DPPE) UNDERGRADUATELEVEL(BACCALAUREATE) 1. BachelorofLaws(LLB) 2. BachelorofScienceinAgriculture(BSA) Major: CropScience AnimalScience 3.BachelorofScienceinAgriculturalBusiness(BSAB) 4.BachelorofAgriculturalTechnology(BAT) 5.BachelorofScienceinAgriculturalEngineering(BSAE) 6.BachelorofScienceinForestry(BSF) 7.BachelorofScienceinNursing(Consortiumw/BasilanState College 8.BachelorofScienceinNursingRevised 9.SpecialCurricularProgramsinBachelorofScienceinNursing ForM.D.andHealthRelatedDegreeGraduate ForNonHealthRelatedDegreeGraduates 10.BachelorofScienceinNursing SpecialProgramforChineseStudents 11.BachelorofElementaryEducation(BEED) Major:PreSchoolEducation Mathematics SpecialEducation GeneralEducation 12.BachelorofSecondaryEducation(BSED) Major:English Filipino ValuesEducation Music,ArtsandPhysicalEducation PhysicalScience BiologicalScience SocialStudies
13. CertificateinSpecialEducationProgram OpenUniversitySystem(OUS) 14. 15. 16. 17. 18. 19. 20. 21. 22.
37.BachelorofArts(AB) Major:English Filipino PoliticalScience MassCommunicationJournalism MassCommunicationBroadcasting 38.BachelorofScienceinEconomics(BSEco) 39.BachelorofScienceinPsychology(BSPsych) 40.BachelorofScienceinIslamicStudies(BSIS) 41.BachelorofScienceinCriminology(BSCrim) Major:PoliceAdministration 42.BachelorofPhysicalEducation(BPE) 43.BachelorofScienceinAccountancy 44.BachelorofScienceinHotelandRestaurant Management(BSHRM) 45.BachelorofScienceinEnvironmentalScience 46.BachelorofScienceinAgroForestry
23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35.
ProfessionalEducationCertificate(PEC) BachelorofScienceinHomeEconomics(BSHE) BachelorofScienceinNutritionandDietetics(BSND) BachelorofScienceinFoodTechnology(BSFT) BachelorofScienceinCivilEngineering(BSCE) BachelorofScienceinMechanicalEngineering(BSME) BachelorofScienceinElectricalEngineering(BSEE) BachelorofScienceinComputerEngineering(BSCoE) BachelorofScienceinComputerScience Major: InformationTechnology SoftwareTechnology BachelorofScienceinGeodeticEngineering(BSGE) BachelorofScienceinIndustrialandManagementEngineering(BSIME) BachelorofScienceinEnvironmentalEngineering(BSEnE) BachelorofScienceinSanitaryEngineering(BSSE) BachelorofScienceinArchitecture(BSArch) BachelorofScienceinSocialWork(BSSW) BachelorofScienceinCommunityDevelopment(BSCD) BachelorofScienceinBiology(BSBio) BachelorofScienceinChemistry(BSChem) BachelorofScienceinMathematics(BSMath) BachelorofScienceinPhysics(BSPhysics) BachelorofScienceinStatistics(BSStat) SpecialDegreeProgramforForeignStudents(3yearand1summercourse) Degree: BachelorofScienceinComputerScience BachelorofArtsinEconomics/Business
36. BachelorofArtsinAsianStudies Major: SoutheastAsianStudies
UNDERGRADUATELEVEL(PREBACCALAUREATE) 1. DiplomainAgriculturalTechnology(DAT) 2. GeneralEngineering(2years) 3. CertificateinDraftingTechnology 4. CertificateinBuildingTechnology&Utilities 5. CertificateinCADD 6. AssociateinComputerScience 7. DiplomainFoodProcessing 8. SpecialTertiaryEducationProgram(STEP) forExceptionallyAbledStudentsandYouths(EASY) 9. DiplomainSportsCoaching(DISC) 10. DiplomainArabicLanguage(DAL) 11. CertificateinAsianLanguageProficiency(CAL) III. EXTERNALSTUDIESUNITS(ESU) GRADUATE 1. MasterofArtsinEducation 2. MasterofPublicAdministration POSTBACCALAUREATE 1. ProfessionalEducationCertificate 2. GeneralEducationCurriculum BACCALAUREATE 12. BachelorofLaws 13. BachelorofElementaryEducation Major: English Filipino Mathematics GeneralEducation SpecialEducation
3.BachelorofSecondaryEducation Major:English Mathematics Music,Arts,andPhysicalEducation BiologicalScience SocialStudies 4.BachelorofScienceinAccountancy 5.BachelorofScienceinCriminology 6.BachelorofScienceinPsychology 7.BachelorofAgriculturalTechnology 8.BachelorofScienceinSocialWork 9.BachelorofScienceinCommunityDevelopment 10.BachelorofScienceinComputerScience 11.BachelorofScienceinCivilEngineering 12.BachelorofArtsMajorinPoliticalScience
IV. NONFORMALEDUCATION INCAMPUS 1. Baking 2. BasicAutomotiveMechanic 3. BasicComputerRepair 4. BasicElectronics 5. CellphoneRepair 6. Cooking/FoodProcessing 7. Cosmetology 8. GarmentTechnology 9. MasterCutting 10. Novelty 11. PracticalElectricity/MotorRewinding 12. Ref.andAircon.Repair OFFCAMPUS 1. Baking 2. BasicAutomotiveMechanic 3. BasicComputerRepair
WMSU @ 108
The Western Mindanao State University started as a Secondary School in 1904. In 1914, it became a Provincial Normal School. It became the Zamboanga Normal School in 1918, and was transformed into the Zamboanga Normal College in 1961. It evolved into the Zamboanga State College in 1969 by virtue of RA 5492. In June 1978, PD 1424, signed by then President Ferdinand E. Marcos, transformed the Zamboanga State College into the Western Mindanao State University that it is today. VISION To be a Center of Excellence and an internationally recognized lead institution in Human Resource Development and Research in the country and in the ASEAN region. MISSION To educate and produce well-trained, development oriented, and forward- looking professional and technical manpower for the socio-economic, political and technological development of the region and the country. It shall endeavor to expand the frontiers of knowledge and its uses to society through research in technology, and in the natural, physical and social sciences.
I. ADMINISTRATIVE SERVICES
HUMAN RESOURCE MANAGEMENT OFFICE PROCESSING OF APPOINTMENTS STEP CUSTOMER/ APPLICANT Submit his/her application letter to the Office of the President. Receives the application letter, and then sends it to the HRM Office. Receives the application letter. For the Faculty positions HRMO sends the application letter to the Dean/Principal/Director concerned for interview by the Local Committee. For Administrative Positions, all applications are kept by the HRMO for submission to the Selection Board Sends the result of the interview by the Local Committee to the Selection Board. 3-5 minutes Office of the President SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE FORMS
1.
2.
HRMO
HRMO Staff
2 days after the interview conducted
Dean/Director/Principal
10
Make the recommendation to the President.
2 days after deliberation
8 9 10
11
Approves or disapproves the recommendation of the Selection Board or makes his own choice and sends the result to the HRMO for the preparation of the appointment. Prepares the appointment and submits to the Vice President for Academic Affairs/Administrative & Finance as the case maybe, for signature. Submits the appointment to the President for signature Releases the appointment to the Records Section Releases copies of the appointment to HRMO, Payroll and to the employee concerned. Three copies are given to the HRM Office for the Board of Regents, Civil Service Commission and for 201 file. A Report on Personnel Action (ROPA) is sent to CSC.
1-2 days
The Selection Board (both Faculty & Administrative Personnel) President
30 minutes
HRMO
5 minutes 5 minutes 5 minutes
Vice President Office of the President Records Section
Before the 15th day of the following month
HRMO
11
Once hired, appointee is required to submit the following requirements for first payment to the Human Resource Management Officer II: 1. Personal Data Sheet with 2 pictures (2X2) (CSC Form 212) 2. Oath of Office (Panunumpa sa Katungkulan) 3. Two (2) copies of Report of First Day of Service 4. Position Description Form (PDF) 5. Medical Certificate with Documentary Stamp and Result of Medical Physical Tests (Form 11) 6. Assets & Liabilities and Net worth 7. Copy of CSC Report of Rating/RA 1080 (For eligibles) 8. Copy of Birth Certificate (For married individuals) 9. Copy of Marriage 10. Copy of NBI Clearance 11. Transcript of Records 12. GSIS application for membership 13. Philhealth Insurance Application (PMRF) 14. Copy of Clearance from former office (For re-employment) - End of Procedure-
Remuneration
STEP 1 2 3 PROCEDURE Appointee submits the required documents. HRMO II, once completed, the documents are collated and forwarded to the payroll section for the first payment. For normal circumstance, duration of activity takes 2 to 5 days. Person Responsible
12
OTHER PERSONNEL REQUESTS
TYPES OF FORM
1. Flexi time schedule 2. Service Record 3. Certification of Employment 4. Processing application for leave
APPLICATION DATE
At least 1 week before the date of effectivity Immediate Immediate of Before submission of Daily Time Record
PROCESSING TIME
2 to 5 working days 2 to 5 minutes 2 to 5 minutes 10 to 15 minutes
REQUIRED ATTACHMENTS
recommendation from the immediate supervisor request form request form -Leave form with Medical Cert. ( if SL for more than Five (5) days)
-Letter of request for

(For long Duration)
5. Secure needed form at the HRM office 1 to 5 minutes request form
Vacation Leave
Note: Persons in charge; HRMO II, HRM Asst, Clerk II.
13
RECORDS AND ARCHIVES OFFICE
STEP
CUSTOMER/ APPLICANT
SERVICE PROVIDER
DURATION OF THE ACTIVITY
FEE
PERSON RESPONSIBLE
FORMS
1.
2.
To keep track of files lent out, a log book or Charge out Slip is maintained. Loan period of records on files is limited only up to at least seven (7) days depending on the classification of the file. Shall regularly review the Charge Out Slip for monitoring within seven (7) days the borrowed files should be returned immediately to the Records and Archives Office.
Records and Archives Officer
Personnel in-charge of files
14
UNIVERSITY SUPPLY OFFICE Requisition

S T E P 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATIO N OF THE ACTIVITY 7 calendar days FEE PERSON RESPONSIBLE FORMS
Provides Annual Procurement Plan- All procurement should be within the approved budget of the procuring entity and should be meticulously and judiciously planned by the respective units. Prepare Purchase Request based on the approved APP. Certify as to the availability of funds and as to lawful Appropriation. Approval of claim or expenditure as to validity, propriety and legality of the requisition. President- Total amount of Purchase Request is above Ten Thousand Pesos (-P10,000.00) Vice President for Adm. & Finance- Total amount of Purchase Request is below Ten Thousand Pesos (-P10,000.00) Approved copy of Purchase Request releases t to the BAC
2.
Supply Office
Accounting
PRESIDENT /VPFor Adm. & Finance
Supply Office
15
Bidding Process
STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER Pre-procurement Prior to the advertisement or the issuance of the Invitation to bid , the BAC , through its Secretariat convene for pre-procurement conference in order to confirm the description , scope of the contract, the ABC , contract duration, and to check if accordance with the APP. Procurement of goods costing Two Million Pesos below, preprocurement conference may not be required. DURATION OF THE ACTIVITY 1 calendar day FEE PERSON RESPONSIBLE Bids and Awards Committee FORMS
2.
Advertisement/Posting of 7 calendar days invitation to bidIn all stances, posting of all bids opportunity should be made in the PhilGEPS. Advertised at least once in one (1) newspaper of general nationwide circulation before the date of issuance of the advertisement for contracts to be bid with approved budget Two Million pesos (2,000,000.00) above.
Bids and Awards Committee
16
Pre-bid conference shall discuss, 1 calendar day among other things, the eligibility ( 12 calendar day requirements and the technical and before stage 4 financial components of the contract to be bid. For contracts to be bid with an approved budget of less than one Million Pesos (1,000,000.00), pre-bid conferences may be conducted at the description of the BAC.
Bids And Awards Committee
Submission & Receipt of Bid 1 calendar day (Including opening of bids and eligibility check) Bidders shall submit their bids through their duly authorized representative their Bidding Documents in two (2) separate sealed bid documents and which shall be submitted simultaneously. The first envelop contain the technical component of the bid, including the eligibility requirements, and the second envelop shall contain the financial component of the bid. Bid Evaluation - The BAC will use 1 calendar day a non-discretionary pass/fail criterion in evaluating the eligibility and for the technical requirements. If the bidder submits the required requirement, it shall be rated passed for that particular requirement. The BAC will open 17
the second envelop after determining compliance with the requirements in the first envelop. The BAC will not open the second envelop if the first envelop was rated failed. 6 1 calendar day Post-qualification The Bidder with the Lowest Calculated Bid/Highest Rated Bid shall undergo post-qualification in order to determine whether the bidder concerned complies with and is responsive to all the requirements and conditions as specified in the Bidding Documents. Approval of resolution/Issuance of 2 calendar day Notice of Award Approval of resolution/Issuance 2 calendar days of Notice of Award (1 calendar for BAC The BAC shall recommend to the HOPE the resolution and 1 award of contract to the bidder calendar Day for with the Lowest Calculated Notice of Award) Responsive Bid/Highest Rated Responsive Bid after the postqualification has been completed. Before the date of issuance of the advertisement for contracts to be bid with approved budget Two Million pesos (2,000,000.00) above. Pre-bid Conference- before stage 1 calendar day ( 12 4 calendar day 18 Bids and Awards Committee
Bids and Awards Committee Bids and Awards Committee
10
11
Pre-bid conference shall discuss, among other things, the eligibility requirements and the technical and financial components of the contract to be bid. For contracts to be bid with an approved budget of less than one Million Pesos (1,000,000.00), pre-bid conferences may be conducted at the description of the BAC. 1 calendar day Submission & Receipt of . Bid (Including opening of bids and eligibility check) Bidders shall submit their bids through their duly authorized representative their Bidding Documents in two (2) separate sealed bid documents and which shall be submitted simultaneously. The first envelop contain the technical component of the bid, including the eligibility requirements, and the second envelop shall contain the financial component of the bid Bid Evaluation 1 calendar day The BAC will use a nondiscretionary pass/fail criterion in evaluating the eligibility and for the technical requirements If the bidder submits the required requirement, it shall be 19
rated passed for that particular requirement. The BAC will open the second envelop after determining compliance with the requirements in the first envelop. The BAC will not open the second envelop if the first envelop was rated failed. 12 Post-qualification The Bidder with the Lowest Calculated Bid/Highest Rated Bid shall undergo postqualification in order to determine whether the bidder concerned complies with and is responsive to all the requirements and conditions as specified in the Bidding Documents. 1 calendar day
13
14
Approval of resolution/Issuance of 2 calendar days Notice of Award 2 calendar day (1 calendar for BAC resolution and 1 calendar Day for Notice of Award) The BAC shall recommend to the HOPE the award of contract to the bidder with the Lowest Calculated Responsive Bid/Highest Rated Responsive Bid after the postqualification has been completed. Contract Preparation and Signing 2 calendar days The BAC will prepare the contract or Abstract of Bids for the President to sign. 20
15
16
Approval of contract by higher 1 calendar day authorityAfter signing the contract or Abstract of Bids by the President, the BAC will release to the Supply Office for the preparation of Purchase Order (PO) to be approved by the President. Issuance of Notice to proceed- 1 calendar day After approval of Purchase Order, the Supply Office will serve the approved Purchase Order to the winning bidder.
Supply Office
Purchase Order
STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER Prepares Purchase Order. PO is prepared after the approval (Abstract) of the head of agency on the recommendation of the BAC as to the outcome of the bidding. Preparation of Budget Utilization Request(BUR) Certifying as to the availability of Allotment Certifying as to legality and necessity if the claim Approved the Purchase Order as recommended by the BAC. Notify the winning bidder or deliver the approved Purchase Order. DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE Supply Office FORMS
2. 3 4 5 6
Finance Budget End-User President Supply
21
DELIVERY AND ACCEPTANCE
STEP 1. 2.
CUSTOMER/ APPLICANT
SERVICE PROVIDER Accepts and inspects delivered items in conformity with the Purchase Order. Notifies member/s of the Inspection committee of the delivery for inspection. After inspection by the committee, the storekeeper makes a request for the Commission of Audit representative to inspect the item/s delivered. Within 24 hours, the Supply Office informs or submits reports to the Commission of Audit of the delivery. After inspection, the Storekeeper prepares Inspection and acceptance report to be signed by the End-user, Supply Officer and the member of the Inspection Committee. For inventory items, the Supply Officer will sign in the acceptance report and for equipment, the Property Officer will sign in the acceptance report. Custodianship, Issuance and Utilization of inventory items Prepares Acknowledgement Receipt for Equipment (ARE) and assigned to monitor all Property
FEE
PERSON RESPONSIBLE Storekeeper Storekeeper
FORMS
Supply Office Property Mgt. Office
22
PAYMENT
STEP 1.
CUSTOMER/ APPLICANT
SERVICE PROVIDER Prepares disbursement voucher and release to the Accounting Section. Pre-audit as to the completeness of the documents and prepares Journal Entry Voucher (JEV) Certifies for cash availability and completeness of Documents Approved for payment Prepares check Countersign the check.
FEE
PERSON RESPONSIBLE Supply Office Clerk Accounting Clerk
FORMS
2.
3 4 5 6
Accountant President Cashiers Clerk President and Cashier
23
PROPERTY MANAGEMENT OFFICE AND UNIVERSITY SERVICE CENTER
PROCEDURE
STEP CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 1 day 2 days FEE PERSON RESPONSIBLE Property Management Officer Property Management Officer Property Management Officer Property Management Officer Property Management Officer Property Management Officer Property Management Officer FORMS
1. 2. 3 4 5 6 7
ACKNOWLEDGMENT RECEIPT OF EQUIPMENT- (ARE) Transfer of Accountability Fill up Request Maintenance Equipment form Minor cleaning for aircondition units Major cleaning for aircondition units Minor repair for air-condition units Major repair for air-condition units
2 hours 3 hours 1 day 2 to 3 days
24
INVENTORY TAKING
STEP CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 2 days 3 days FEE PERSON RESPONSIBLE Property Management Officer Property Management Officer FORMS
1. 6
Offices Colleges
UNIVERSITY HEALTH SERVICES CENTER PHYSICAL EXAMINATION OF STUDENTS, FACULTY AND STAFF
STEP 1.
CUSTOMER/ APPLICANT NEW STUDENTS - Submits laboratory results OLD STUDENTS - Fills out information / data sheet
SERVICE PROVIDER
Prepares medical/ dental records.
DURATION OF THE ACTIVITY 10 minutes
FEE
PERSON RESPONSIBLE University Nurse/ Dental Aide
FORMS
Data Sheet
Retrieves medical/ dental record Takes Vital Signs, temperature, blood pressure, heart rate, respiratory rate, height/ weight, Snellens Test Conducts physical examination Gives advice, treats patient when needed; gives laboratory requests and prescription if needed.
2. 3.
20 minutes 10 minutes
Physician Physician
Medical Record Laboratory request form, Medical Certificate
25
OFFICE OF THE SECURITY SERVICES
SECURITY CHECKS AND INSPECTION PROCEDURES
At the gates for incoming personnel

STEP CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 10 seconds 30 seconds 30 seconds FEE PERSON RESPONSIBLE FORMS
1. 2. 3
All personnel entering shall be checked on their IDs and uniform. Bags and hand carried packages will also be checked Firearms and other deadly items will be surrendered at the gates and issued receipts for those belonging to military and police personnel. Firearms carried by students will be confiscated and reported to the Dean of Student Affairs. Visitors will be asked whom they will be meeting, verified with the office concerned and will be issued visitors pass after submitting valid identification. Visitors with no valid reasons or purpose to be inside the campus shall be refused entry.
Director for Security & Security Personnel Director for Security & Security Personnel Director for Security & Security Personnel
30 seconds
Director for Security & Security Personnel Director for Security & Security Personnel
2 minutes
10 seconds
Director for Security & Security Personnel
26
At the gates for incoming vehicles
STEP
CUSTOMER/ APPLICANT
SERVICE PROVIDER
1.
Check all in-coming vehicles to the campus (stickers, pass, car trunks, under chassis, etc.). windows of all vehicles must be rolled down when entering. All motorcycle riders should deposit their drivers licenses and issued claim stubs. Upon exit, licenses shall be returned upon presentation of the claim stubs. Visitors will be issued visitors pass after submitting valid identification. Office equipment brought out must be covered by gate pass secured from the supply. In conducting vehicle checks, minimum delay to motorist should be observed.
DURATION OF THE ACTIVITY 20 seconds
FEE
PERSON RESPONSIBLE
FORMS
2.
15 seconds
15 seconds
10 seconds 4

15 seconds
27
Robbery, Theft and Burglary

STEP CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 30 seconds FEE PERSON RESPONSIBLE FORMS
1.
2.
Report immediately the incident or the loss of personal property to the Office of Security Services (Tel: 992 2912) or report to any security personnel at the nearest post. Immediately proceed to the location while at the same time an alarm will be flashed to the guards at the gates to conduct search, inspection, and seizure of suspected stolen items. Perpetrators will be held and brought to the security office for investigation and proper disposition. In the event nothing has been recovered and no perpetrators held, the case will be referred to the police for further investigation and solution of the case.
20 seconds
Security personnel
1 hour
10 seconds
28
In case of fire
STEP CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 10 seconds FEE PERSON RESPONSIBLE FORMS
1.
2.
Promptly contact the Fire Department (117 or 991-2267) and Security (992-2912). Upon notice of threat, a warning signal- One short & One Long Ring shall be sounded. All persons shall evacuate the building and proceed to their designated evacuation areas or to nearest open field. Advices do not jump out of windows. Once you are on the corridors, do not run. Just walk to the nearest stairway. No pushing or shouting on the stairway. When you reach the ground floor, run to the open field.
Director for Security & Security Personnel Director for Security & Security Personnel
20 seconds
4 5
10 seconds
29
10
11
Keep clear of buildings, high walls, electric power line and dangling electric wires. If you have the chance to use the fire extinguisher, use it when the fire has just started and has not yet spread. Do not run to your classroom unless instructed to do so. Fire safety team shall immediately respond while the BFP shall be notified for assistance. The All clear signal (One Long Ring) will be sounded.
10 seconds
12
30
Building Evacuation Guidelines- In case of Fires, Earthquakes, and Bomb Threats

STEP CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 3 minutes FEE PERSON RESPONSIBLE FORMS
1.
After the specified signal for a threat, five (5) short rings followed by a long ring will be sounded. All students, teachers, staff as well as visitors should immediately vacate classrooms, laboratories, library areas, offices and canteens. Calmly but quickly move from where you are to your designated areas. Follow directions of the emergency leaders. DO NOT PANIC. There is no reason for it. Offices should be locked before they are vacated. In case of bomb threat, offices should be kept open after valuables have been put away; this will facilitate any search that will be undertaken. Advices occupants of various school buildings move to the following areas:
2.
20 seconds
20 seconds
31
ADMIN, OP, & GYMNASIUMProceed to the Rotonda Area LIBRARY, CSS, CCH RESEARCH, & COLLGE OF LAW- Proceed to 5WMSU Parking area CED & CPADS- Proceed to the open stage area CET, CARCH, HELATH CTR & SPED- Proceed to the open stage area CNURSING & CHEND- Proceed to the open stage area PRE-SCHOOL & ELEM SCHOOL- Proceed to the basketball court area HIGH SCHOOL & RSTCProceed to the open parking area in front of RSTC. CSM, IAIS, & CSWCD- Proceed to the open area in front of the food court. ICRIM & MSA- open area in front of the food court.
32
AUXILIARY SERVICES
UNIVERSITY PRESS Job Orders from Internal Clients

STEP CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE FORMS
1.
2.
Secure Purchase Request (PR) Form from Supply Office Accomplish this request form with appropriate specifications of request materials. Submit accomplished request form to Supply office for the preparation of the Job Order.
Submits the JO to the Accounting for funding allocation and to be approved by the Office of the President. Furnishes a copy of the approved JO the University Press for the Job Order to be done.
20-30 minutes
Supply Officer
The Supply Officer
33
Prints and/ or binds the materials requested. The time to finish the job order depends on the volume or number of copies requested. When the job order is completed, the University Press delivers the finished product to the requesting unit. A delivery receipt is issued by the University Press. Inspects the materials delivered
The University Press
10 to 30 minutes
10
11
Submits the Statement of Account together with the delivery receipts and a copy of the approved JO to the Supply Office. Processes the payment to the University Press. Final processing of payment is done by the accounting section. Collects the payment. The payment is deposited to the account of University Press. A separate cash book is maintained by the University Cashier for accounting and auditing purposes.
A member of the WMSU Inspector Committee University Press Staff
Supply Officer
University Cashier
34
12
A photocopy of the Official Receipt or OR number and date of payment is furnished to the University Press for record purposes.
University Cashier
Job Orders from other Clients

1.
2.
The client They attend to the clients need. comes to the Job orders may also be placed University through telephone. Press and places the job order Computes the price of the job order based on current cost of materials and labor. In case the printing materials are supplied by the client, only the cost of labor will be charged by the University Press. For WMSU students and NonWMSU clients, the University Press issues a pay slip for partial payment (deposited) of not less than 30% of the total price of the job order. The payment is done at the WMSU Cashier Section.
Manager or authorized staff
20 to 30 minutes
35
Permanent WMSU Faculty and Administrative Staff may deposit a partial payment. Partial payment as deposit is refunded ONLY in cases of non-completion of job orders. Upon completion of the Job order, the University Press issues a pay slip for full payment at the Cashier Section. All payments are deposited to the account of the University Press. The client presents the Official Receipt to claim the finished product of the Job Order. A photocopy of the receipt or OR# is kept by the University Press for record purposes. All job orders releases are recorded in the release book maintained by the University Press.
36
UNIVERSITY GARMENT Job Orders from Internal Clients

1.
2.
Secure Purchase Request (PR) Form from Supply Office. Accomplish this request form with appropriate specifications of request materials. Submit accomplished request form to Supply office for the preparation of the Job Order. Submits the JO to the Accounting for funding allocation and to be approved by the Office of the President. Furnishes a copy of the approved JO the University Garment for its accomplishment. Accomplished the job in accordance with the specification provided in the JO
30 minutes
Supply Officer
The Supply Officer
University Garment staff
37
8 9
Delivers the finished product to the requesting unit. A delivery receipt is issued by the University Garment. Inspects the materials delivered Submits the Statement of Account together with the delivery receipts and a copy of the approved JO to the Supply Office. Processes the payment to the University Garment. Final processing of payment is done by the accounting section. Collects the payment. The payment is deposited to the account of University Garment. A separate cash book is maintained by the University Cashier for accounting and auditing purposes. A photocopy of the Official Receipt or OR number and date of payment is furnished to the University Garment for record purposes.
1-2 minutes
University Garment
30 minutes 5 minutes
A member of the WMSU Inspector Committee University Garment Staff
10
1 hour
Supply Officer
11
20-30 minutes
University Cashier
12
15-20 minutes
University Cashier
38
Job orders from other Clients

STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 1 minute FEE PERSON RESPONSIBLE FORMS
The client comes to the University Garment and places the job order.
They attend to the clients need. Job orders may also be placed through telephone.
2.
Computes the price of the job order based on current cost of materials and labor. In case the printing materials are supplied by the client, only the cost of labor will be charged by the University Garment. Issue an information slip to the client for the payment of the JO with the University Cashier for the issuance of the Official Receipt (OR). Upon completion of the Job order, the client presents the Official Receipt to claim the finished product. A photocopy of the Official Receipt of OR Number with the date of payment is kept by the University Garment for record purposes. All job orders releases are recorded in the release book maintained.
University Garment Staff
University Garment
39
Student Uniforms
1.
After paying the enrolment fees that includes uniform fee under miscellaneous, the student presents the OR together with the COR to the University Garment Shoppe. Take measurement of uniform after student presented the OR and COR. Prepares the Job Order (JO). Accomplish the job in accordance with the specified measurement in the JO. Name of the student will be posted for claim of uniform upon presentation of the OR and COR.
10 minutes
2.
In-charge
10 minutes
Garment Shoppe staff

Staff
40
UNIVERSITY FOOD SERVICE CENTER (UFSC)
Job Orders from Internal Clients

STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE FORMS
2.
Secure Purchase Request (PR) Form from Supply Office. Accomplish this request form with appropriate specifications of request . Submit accomplished request form to Supply office for the preparation of the Job Order. Submits the JO to the Accounting for funding allocation and to be approved by the Office of the President. Furnishes a copy of the approved JO to the UFSC. Proceed with the catering service as scheduled. Inspects the materials delivered
20 mins.
Supply Officer
5 6 7
15 mins.
The Supply Officer UFSC
20 mins.
Submits the Statement of Account

41
20 mins.
A member of the WMSU Inspection Committee UFSC
9 10 11
together with the delivery receipts and a copy of the approved JO to the Supply Office. Processes the payment to the UFSC. Collects the payment. A photocopy of the Official Receipt or OR number and date of payment is furnished to the UFSC for record purposes.
1-2 days
20 mins.
Supply Officer/Accounting University Cashier University Cashier
42
STEP 1.
CUSTOMER/ APPLICANT
SERVICE PROVIDER
FEE
PERSON RESPONSIBLE
FORMS
Client transact booking for catering service with the UFS Business Center, supplying all the information needed as to time, date, place, contact person, activity, pregroup package food, etc.; Prepare the caterer-client contract and issue pay slip to the client based on agreed arrangement either for full payment or partial payment/ allowable deposit only Confirm the payment made and proceed with the final signing of the contract to bind both parties. Each party holds a copy of the contract Proceed with the catering service as scheduled and collect the balance thereof in case of partial payment
15 mins.
2.
UFS Business Center
Client do the payment with the University Cashier and provide a photocopy of the OR or simply show the prove of payment OR
5-10 minutes
UFS Business Center
UFSC
43
In the event of the cancellation of booking, the mandatory allowable deposit made by the client is forfeited, and in excess of which will be refunded. (Allowable deposit is 30% of the transaction cost)
44
FINANCE SERVICE
ACCOUNTING OFFICE
ASSESSMENT SECTION STEP 1. CUSTOMER/ APPLICANT Students SERVICE PROVIDER DURATION OF THE ACTIVITY 2 minutes FEE PERSON RESPONSIBLE Assessor FORMS
2.
3 4
Students
Receives the duly encoded and approved enrolment form and inputs the name of the student in the computer using the enrolment system Evaluate tuition and miscellaneous fees charged to the student as generated by the system. Verify if a full or partial payment will be made. Print the assessment form which already specifies the amount to be paid and directs the student to the Cashier Section.
2 minutes
Assessor
Assessor 2 minutes Assessor
45
BUDGET OFFICE ANNUAL BUDGET PROPOSAL STEP CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE FORMS
1.
2.
3 4 All Deans, Unit Directors, Section Chiefs
6 7
Starts Budget preparation guided by the Universitys Development Plan. Issues a memorandum to all levels of colleges/ departments/ offices Submits their respective Budget proposals Collates all budget proposals submitted and prepares the university budget Determines the budget ceiling for Personal Services and CHED for the MOOE Evaluation Budget Proposal goes to the House of Representatives for initial budget review. Summons the University President to defend the budget proposals in a scheduled budget hearing. Budget bill is presented to the Senate
University
University President
Different offices 2 weeks Budget Office
Department of Budget and Management
Department of Budget and Management Committee and Appropriations Committee and Appropriations
Committee on Finance
46
10
11
12
Justifies and defends the budget proposals in a Senate Budget hearing. Proposes necessary amendments to the budget bill and presents it to the Senate body for approval Signing into law- General Appropriations Act
President
Committee
President
47
CASHIERS OFFICE
COLLECTION OF FEES For payment of tuition and other fees, the Cashier office is open from 8 AM- 11:30 AM/ 1PM- 3 PM.
STEP 1.
2.
CUSTOMER/ APPLICANT Presents duly accomplished order of payment Pays amount indicated in the order of payment
SERVICE PROVIDER Receives Order of Payment and fills our Official Receipt Receives the money and counts the payment Issues Original Receipt and gives the change (if necessary)
DURATION OF THE ACTIVITY 1 minute
FEE
PERSON RESPONSIBLE Collecting Officer
FORMS
2 minutes
Collecting Officer
1 minute
Collecting Officer
Receives Official Receipt/ Change
1 minute
48
LIBRARY SERVICES
Availing Borrowers Card STEP 1. CUSTOMER/ APPLICANT New Students Present the following: Certificate of Registration (COR) Two (2) copies of 1 x 1 photo with printed student number SERVICE PROVIDER Validates Borrowers Card upon presentation of their COR for the semester DURATION OF THE ACTIVITY 5 minutes FEE PERSON RESPONSIBLE FORMS
Old Students Letter of recommendation (request) or certification from the School Librarian or any authorized official. Present official receipt for the borrowers card. One (1) copy 1x1 picture
P 25.00
49
Internet Services Workstations are available on a first-come, first-served basis from 8:00 AM 5:00 PM from Monday- Saturday. STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER Provides internet and printing services for online research and the likes. internet access DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE University Librarian Internet Section FORMS
One (1) hour 30 minutes
P10.00 P 5.00
Books in circulation may be borrowed for overnight use from 1:00 in the afternoon and must be returned not later than 9: 00 in the morning of the following day. Fine: PhP 1.00/ day Books in circulation borrowed in the morning should be returned on or before 12 noon of the same day. Fine: PhP 1.00/ day
Reserved Books are strictly for photocopying only for a period of one hour. Fine: PhP 1.00/ hour
Lost and Damaged Book(s) Lost books should be replaced with the same book plus a fine of fifty pesos (PhP 50.00) Lost borrowers card must be reported immediately to the Librarian.
Payments (fines) more than twenty pesos (PhP 20.00) shall be made at the Cashiers Office.
50
ADMISSIONS OFFICE
Admission Guide STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 2- 3 minutes FEE PERSON RESPONSIBLE FORMS
New Students- Pay the necessary Fee for the Physical Medical Examination Proceed to the University Physical Medical Health Center, WMSU Examination Main Campus and inquire done. about necessary requirements for Physical/Medical Examination and have your PME. When done secure PME certification. Go to the College of your choice for the interview (if needed, and/or enrolment on the appointed date. If you get disqualified in the first course you chose, you may proceed to the next college of your choice, provided however, you meet all requirements of your next chosen college. Go to the college where you qualify and enroll
University Health Center Staff
51
Enrolment Procedure for New Students (freshmen - graduate & undergraduate programs) STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE Admission Committee FORMS
Proceed to the College for Admission
College concerned
Present the following documents in two (2) long brown envelope, Write Name at upper left corner) A. NSO Certified Birth Certificate (Original &2 photocopy) . B. NSO Certified Birth Certificate (Original &2 photocopy) C. College Entrance Test Result (Original &1 photocopy) . D. Form 138 (H.S. Card) (Original &1 photocopy) E. Medical Certificate (Original &1 photocopy) F. Certificate of Good Moral Character (Original &1photocopy) . G. College Admission Evaluation Form/College Admission interview form (Original &1photocopy) . Fill up the Admission form legibly and submit Photocopy the Approved Admission form (2copies)
52
Present the original copy of the admission form for issuance of Enrolment Advising Form. Fill up the Enrolment Advising form, write legibly Name, Course major (if any), College, Year Level, Semester and School Year; Subject ID, Subject Code, Subject Description, Units, Time, Days and Room Present duly accomplished advising form for approval Proceed to the Encoding/Advising Center and present the Approved Advising form and the photocopy of the admission form. Proceed to Assessment for assessment of fees then pay Proceed to enlistment center for Enlistment to class (for confirmation of enrolment) and will be issued a Certificate of Registration Proceed to the college and present COR-Green copy Enrollment is Complete.
Receives and check duly accomplished form
10 mins.
Adviser
7 8
9 10
Receives copy of COR
1 min.
Class/program adviser
Enrolment Procedure for Old Students STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE FORMS
Secure clearance for enrolment

53
4 5
from the College Checks duly Present duly accomplished clearance form for issuance of accomplished form. enrolment advising form Fill up the enrolment advising form, write legibly Name, Course, major (if any), College, Year Level, Semester, School Year, Subject ID, Subject Code, Subject Description, Units, Time, Days, Room and Student Number. Present duly accomplished Advising form for approval. Proceed to the encoding/Advising Center and present the approved advising form and approved admission form. Proceed to Assessment for assessment of fees, and then Pay at the Cashier. Proceed to Enlistment Center for Enlistment to Class; confirmation of Enrolment. Certification of Registration (COR) will then be issued.
10 mins.
class/level/program adviser
Adviser
If section/class is full an alternative class will be provided or a request for

54
increase in class size form will be issued for approval. Return to the College and Present the green copy of the COR Enrolment is Complete.
Receives copy of the COR.
1 min.
Enrolment Procedure for Returning Students STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE FORMS
Secure Clearance for enrolment and grades for previous sem enrolled for evaluation of the Dean of Admission, present to the Dean your Leave of Absence Form (LOA) duly approved by the Dean of Admission for readmission. Present accomplished clearance form and LOA to your program adviser for issuance of enrolment advising form. Present secure/ present grade from previous subject enrolled Fill up the enrolment advising form, write
55
legibly Name, Course, major (if any), College, Year Level, Semester, School Year, Subject ID, Subject Code, Subject Description, Units, Time, Days, Room and Student Number. Present duly accomplished Advising form for approval. Proceed to the encoding/Advising Center and present the approved advising form and approved admission form. Proceed to Assessment for assessment of fees, and then Pay at the Cashier. Proceed to Enlistment Center for Enlistment to Class; confirmation of Enrolment. Certification of Registration (COR) will then be issued. If section/class is full an alternative class will be provided or a request for increase in class size form will be issued for approval.
Checks duly accomplished form
10 mins.
Class/ Program Adviser
56
Return to the College and Present the green copy of the COR Enrolment is Complete.
1 min.
Enrolment procedure for Transferees STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE FORMS
Proceed to the University Dean of Admission Office Present the following document in two (2) long brown envelopes: A. NSO Certified Birth Certificate (Original &2 photocopy) B. NSO Certified Birth Certificate (Original &1photocopy) C. College Entrance Test Result (Original &1photocopy) D. Medical Certificate (Original & 1 photocopy) E. Transcript of Records (Original & 2 photocopy) F. Certificate of Eligibility to Transfer
57
G. College Admission Evaluation Form/College Admission interview form (Original &1photocopy)

2
Fill up the enrolment advising form, write legibly Name, Course, major (if any), College, Year Level, Semester, School Year, Subject ID, Subject Code, Subject Description, Units, Time, Days, Room and Student Number. Present duly accomplished Checks duly Advising form for approval accomplished of the Dean of Admission form Proceed to the encoding/Advising Center and present the approved advising form and approved admission form. Proceed to Assessment for assessment of fees, and then Pay at the Cashier. Proceed to Enlistment Center for Enlistment to Class; confirmation of Enrolment. Certification of Registration (COR) will then be issued.
10 mins.
Class/ Program Adviser Dean of Admission
58
If section/class is full an alternative class will be provided or a request for increase in class size form will be issued for approval. Return to the College and Present the green copy of the COR Enrolment is Complete.
1 min.
Enrolment procedure for Cross Enrollee STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY FEE PERSON RESPONSIBLE FORMS
Proceed to the University Dean of Admission Office Present the following document in two (2) long brown envelope
Certificate of Eligibility to CROSS-ENROLL Medical Certificate (Original & 1 photocopy)
Proceed to the college where the subject/course you intend to cross enroll is offered with a duly accomplished admission application form;
59
enrollment advising form will be issued. Fill up the enrolment advising form, write legibly Name, Course, major (if any), College, Year Level, Semester, School Year, Subject ID, Subject Code, Subject Description, Units, Time, Days, Room and Student Number. Present duly accomplished Advising form for approval. Proceed to the encoding/Advising Center and present the approved advising form and approved admission form. Proceed to Assessment for assessment of fees, and then Pay at the Cashier. Proceed to Enlistment Center for Enlistment to Class; confirmation of Enrolment. Certification of Registration (COR) will then be issued. If section/class is full an alternative class will be provided or a request for increase in class size form will be issued for approval.
10 mins.
60
Return to the College and Present the green copy of the COR Enrolment is Complete.
1 min.
10
Tuition: Description Graduate Studies (Doctorate) Graduate Studies (Masters) Bachelor of Laws Old Students (all colleges) New Students (all other colleges) Corporate Courses Other Fees: Description REGISTRATION - (New Undergraduate) REGISTRATION - (New Graduate) REGISTRATION - (New Corporate) Amount PhP 50.00 PhP 150.00 PhP 150.00 Amount (Per Unit) PhP 350.00 PhP 220.00 PhP 70.00 PhP 30.00 PhP 30.00 PhP 200.00
Related Learning Experience (RLE): Description Regular and Corporate Nursing Amount per Hour PhP 20.00/hr Affiliation per Hour PhP 10.00/ hr
61
REGISTRARS OFFICE
Office Days and Hours Availability of the services Monday- Friday 8:00 AM 5:00 PM
Requirements: 1. Official Receipt / ID / Clearance 2. Birth Certificate (NSO Authenticated) 3. Marriage Contract, if married 4. Form 137-A 5. CEFT & TOR (for transferee students) 6. Certification from the Dean that Thesis Bound Books (Graduate & Undergraduate courses) or Dissertation Bound Books (Doctoral Courses) are submitted to the College Dean concerned. 7. Authorization letter for those who wish to claim Diploma/Transcript of Records but could not come personally to the Registrar's Office. 8. Picture 2"x2" (1 piece) 9. Affidavit of Loss (for request of issuance of reproduced diploma) 10. Original and Photocopy of TOR, Diploma, for issuance of CAV and RLE - Nursing students. Duration: A minimum of twenty (20 minutes per transaction depending on volume of requests.)
62
ST E P
CUSTOMER/ APPLICANT
SERVICE PROVIDER
FEE
PERS ON RESP ONSI BLE
FORMS
Secures request form from window/staff in-charge of the course. Fills up request form and return filled up form to staff in-charge for processing. Pay and secures Official Receipt from Cashier's Office
Give client request form
5 seconds
NONE
Request Form Request Form Official Receipt
Processes/Assesses requested documents
5 minutes
NONE
Receives payment and Issues Official Receipt
1 minute
For Filipino Students: TOR - P 100.00/page Diploma 150.00 (Undergraduate) 200.00 (Graduate) Certs. 50.00/cert. For Foreign Students: TOR - P 400.00/page Diploma 600.00 (Undergraduate) 800.00 (Graduate) Certs. 200.00 NONE
Submits request form with official receipt to window/staff in-charge of the course.
Schedules release of documents
5 seconds
Request Form TOR, Diploma, Certs. Diploma
Prepares Documents requested Reviews Documents prepared Signs documents prepared Receives requested Documents (TOR, Diploma, Certification) Issues TOR, Diploma, Certification as requested
5 minutes 5 minutes 5 secs/ signatory 10 seconds
NONE
NONE
END OF TRANSACTION
63
Issuance of Certificate of Eligibility for Transfer (CEFT)

S T E P 1 2 CUSTOMER/ APPLICANT SERVICE PROVIDER
FEE
PERSON RESPONSIBLE
FORMS
Secures request form from window/staff in-charge Fills up request form and returns duly accomplished form to staff in-charge for processing. Pays and secure Official Receipt from Cashier's Office
Gives client request form Processes/Assesses requested documents Issues Official Receipt
5 seconds 5 minutes
Staff incharge Staff incharge For Filipino Students: TOR P100.00/page CEFT 100.00/page Certifications 50.00/cert. For Foreign Students: TOR - P 400.00/page CEFT 400.00/page Certifications 200.00 Cashier's Office
Request Form Request Form
1min.
4 5
Submits request form with Official Receipt to window/staff in charge
Schedules release of documents Prepares Certificate of Eligibility for Transfer. Documents prepared for signature Issuance of TOR, CEFT, Certification as requested
1min. 5 minutes 10 seconds 10 seconds
Clerk / Encoder Clerk / Encoder Staff incharge
TOR/CEF T/Certs. TOR/CEF T/Certs. TOR/CEF T/Certs.
Receives requested Documents (TOR, CEFT, Certifications)
64
Evaluation of grades
ST E P
CUSTOMER/ APPLICANT
SERVICE PROVIDER
DURATIO N OF THE ACTIVITY 5 seconds 10 seconds
FEE
1 2
Secures request form from window/staff in-charge Fills up request form and returns duly accomplished form to staff incharge for processing. Receives evaluation of grades
Gives client request form Processes/Assesses requested documents Grades evaluated
PERSO N RESPO NSIBLE Staff incharge Staff incharge Staff in charge
FORMS
5 minutes
65
Issuance of Reproduced Diploma

S T E P
CUSTOMER/ APPLICANT
SERVICE PROVIDER
FEE
PERSON RESPON SIBLE
FORMS
1 2
Gives client request form Secures request form from window/staff in-charge Processes request Fills up request form and return filled up form together with affidavit of loss of diploma to window/ staff in charge Secures official Receipt Pays and secure Official Receipt from Cashier's Office
5 seconds 5 seconds
Staff incharge Staff incharge
5 seconds
For Filipino Students: P 187.50 per Diploma For Foreign Students: P750.00 per Diploma
Cashiers Office
Official Receipt
4 5
Present O.R. to window/ staff in charge/
Reproduction of Diploma Reproduced Diploma for signature
3 minutes 1min.
Receives Diploma
Issues Reproduced Diploma END OF TRANSACTION
10 seconds
Clerk/ Encoder College Dean, Univ. Secretary , President Staff in charge
66
Issuance of Completion Form
S T E P
CUSTOMER/ APPLICANT
SERVICE PROVIDER
DURATIO N OF THE ACTIVITY 5 seconds
FEE
PERSON RESPONSI BLE Staff in charge Staff in charge Staff in charge
FORMS
2 3
Secures Completion form from Give client completion form window/staff in-charge of the course. Fills up appropriate space with Advises client to follow procedures complete information For processing Return filled up Completion form to window/ staff in charge Issues O.R. Pays and secures Official Receipt from Cashiers Office
Completio n Form Completio n form
10 seconds 5 mins
1 minute
For Filipino Students: P 50.00undergrad P100.00graduate For foreign students: P200.00
Cashiers Office
Official Receipt
5 6 7 8
Secures signature of University Registrar Secures signature of College Dean Secures signature of faculty concern Submits completed form to window/ staff in charge
University Registrar signs document College Dean signs Faculty concerned signs For proper recording and filing END OF TRANSACTION
5 seconds 5 seconds 5 seconds 5 seconds
Univ. Registrar College Dean Faculty Staff in charge
Completio n form
67
Issuance of Certification, Authentication, Verification (CAV) for Endorsement to Department of Foreign Affairs (DFA)
S T E P
CUSTOMER/ APPLICANT
SERVICE PROVIDER
DURATIO N OF THE ACTIVITY 3 seconds 5 minutes
FEE
PERSON RESPONS IBLE Staff in charge Staff in charge
FORMS
1 2
Secures CAV request letter from window/ staff in charge Submits filled up request letter with original and 1 set (photocopies of TOR, Diploma, RLE) to window/ staff in charge Pays and Secures OR from Cashiers Office
Gives CAV request letter to client Verifies and authenticates documents
CAV request letter CAV Request Letter with photocopies of TOR , Diploma, RLE
Receives Payment and issues Official Receipt
5 seconds
For Filipino students: P100.00- Cert./ Endorsement P500.00Authentication For Foreign Students: P400.00Certification P200.00Authentication
Cashiers Office
4 5
Submits OR to window/ staff in charge
Prepares certification/ authentication CAV for signature
5 seconds 3 seconds
Clerk Registrar
certification CAV request letter Certification authenticate d, Copies of
68
Issues Certified, authenticated and verified documents
3 seconds
Staff in charge
TOR, Diploma, RLE CAV request letter Certification authenticate d, Copies of TOR, Diploma, RLE
Receives CAV documents

END OF TRANSACTION
Clerk
69
Authentication of documents
S T E P
CUSTOMER/ APPLICANT
SERVICE PROVIDER
DURATION OF THE ACTIVITY 3 seconds 3 seconds
FEE
1 2
Secures request form from window/staff in-charge Fills up request form and submit filled up form with original and 4 sets of photocopied documents to be authenticated to in charge of the course. Pays and secure Official Receipt from Cashier's Office
Gives client request form Receives form for verification/ assessment
PERSO N RESPO NSIBLE Staff incharge Staff incharge
FORMS
Issues Official Receipt
1 minute
For Filipino Students: P 50.00/ set of documents For Foreign Students: P 200.00/ set of documents
Cashiers Office
Request Form Request Form, TOR, Diploma Certificati on TOR, Diploma, Certificati on(RLE)
4 5 6
Submits request form with OR to staff in charge Receives authenticated documents
Receives and evaluates documents Documents authentication Releases documents END OF TRANSACTION
3 minutes 3 seconds 3 seconds
Staff in charge Univ. Registrar Staff in charge
70
FEEDBACK MECHANISM
Your comments and suggestions will help us improve the delivery of our services.
You may do any of the following: Accomplished our Feedback Form. Inform the Security Guard on Duty at the Administration Building or approach our Officer of the Day assigned in the Public Assistance Desk. Email to www.wmsu.edu.ph
71
FEEDBACK FORM Please let us know how we have served you. You may use this form for compliments, complaints, or suggestions. Simply check the corresponding box.
Compliment
Complaint
Suggestion
Person(s)/ Unit/ Office Concerned or Involved: __________________________________________________________________ Facts or Details Surrounding the Incident: ______________________________________________________________________ (Please use additional sheet/s if necessary)
Recommendation(s)/ Suggestion(s)/ Desired Action from our Office: ________________________________________________ __________________________________________________________________________________________________________ (Please use additional sheet/s if necessary) ---------------------------------------------------------------------------------------------------------------------------------------------------------------Name (Optional):___________________________________ Office/Agency: _______________________________________
Address:___________________________________________________________________________________________________ Contact Number(s) (if any): __________________________ Signature: _________________________________________ E-mail Address (if any): _______________________________ Date: _______________________________________________
72
CHARTER NG MGA MAMAMAYAN NG WMSU
TABLE OF CONTENTS Numero ng Pahina

University Profile Campuses, Colleges & External Studies Units Curricular Offerings WMSU Vision and Mission Administrative Services Human Resource Management Office Processing of Appointments Remuneration Other personnel requests Records and Archives Office University Supply Office Requisition Bidding Process Purchase Order Delivery & Acceptance Payment Property Management Office & University Service Center Procedure Inventory Taking University Health Services Center Physical Examination of Students, faculty, staff Office of Security Service Security Checks and Inspection Procedures At the gates for incoming personnel At the gates for incoming vehicles Robbery, Theft and Burglary In case of fire Building Evacuation Guidelines (In case of Fire, Earthquakes & Bomb Threats) Auxiliary Services University Press 3 4
Numero ng Pahina
Job Orders from internal clients Job Orders from other clients University Garment Job Orders from internal clients Job Orders from other clients Students Uniform University Food Service Center Job Orders from internal clients Job Orders from other clients Finance Service Accounting Office Assessment Section Budget Office Annual Budget Proposal Cashiers Office Collection of Fees Library Services Availing Borrowers Card Internet Services Admissions Office Admission Guide Enrolment Procedure for New Students Enrolment Procedure for Old Students Enrolment Procedure for Returning Students Enrolment Procedure for Transferees Enrolment Procedure for Cross Enrollee Registrars Office Issue of Certificate of Eligibility for Transfer Evaluation of Grades Issuance of Reproduced Diploma Issuance of Completion Form Certification, Authentication,Verification for Endorsement to Department of Affairs (DFA) Authentication of Documents Feedback Mechanism Feedback Form
9 10-13
45-48
14 15-23
49
24
51-61
25
26-32
62-70
33-44
71 72
CAMPUSES, COLLEGES & EXTERNAL STUDIES UNITS WMSU leads the region in training students to become competent and Competitive professionals through the following colleges and institute: College of Agriculture College of Architecture College of Communication and Humanities College of Criminology College of Education College of Engineering and Technology College of Forestry and Environmental Studies College of Home Economics College of Law College of Nursing College of Physical Education, Recreation and Sports College of Public Administration and Development Studies College of Science and Mathematics College of Social Sciences College of Social Work and Community Development Institute of Asian and Islamic Studies
ESU Tungawan Ipil Sta. Clara Siay Imelda Diplahan Malangas Alicia Mabuhay Olutanga Zamboanga del Sur Pitogo Aurora Molave Curuan ESU Area 5.7 has 2.2 has 20.0 has 200.0 has
WMSU also maintains the following campuses: Campus WMSU Main Campus, Lot 1 Main Campus, Lot 2 College of Agriculture College of Agriculture Baliwasan, Zambo. City Baliwasan, Zambo. City San Ramon, Zambo. City San Ramon, Zambo. City Location
Location (City/Municipality/Province) Tungawan, Sibugay Ipil, Zamboanga Sibugay Naga, Zamboanga Sibugay Siay, Zamboanga Sibugay Imelda, Zamboanga Sibugay Diplahan, Zamboanga Sibugay Malangas, Zamboanga Sibugay Alicia, Zamboanga Sibugay Mabuhay, Zamboanga Sibugay Olutanga, Zamboanga Sibugay Pagadian City National High School Pitogo, Zamboanga del Sur Aurora, Zamboanga del Sur Molave, Zamboanga del Sur Zamboanga City
WMSU External Studies Units Malangas External Unit Campus Malangas, Zambo. Del Sur 3,600 sq.m WMSU Integrated CISs Dumingag Campus Dumingag, Zambo. Del Sur 72 has (Zamboanga del Sur Agricultural College)
CURRICULAR OFFERINGS
I.
GRADUATELEVEL(DEGREE) 1. DoctorofPublicAdministration(DPA) 2. DoctorofPhilosophyinEducation(Ph.D.) 3. DoctorofEducation(Ed.D.) Major: EducationalAdministration 4. DoctorofPhilosophyinScienceEducation Major: Biology Chemistry Physics MathematicsEducation 5. MasterofPublicAdministration(MPA) FieldsofSpecialization: PersonnelAdministration OrganizationandManagement FiscalAdministration ProgramDev.andAdm. 6. MasterinLocalGovernmentAdministration(MLGA) FieldsofSpecialization: SocioEconomicDev.Adm. PoliticalDev.Administration 7. MasterofArtsinEducation(MA) Major: SpecialEducation EducationalAdministration EducationalGuidance Psychology SocialStudies LanguageTeaching(English) 8. LanguageTeaching(Filipino) SchoolHealthEducation HomeEconomics MathematicsEducation 9. MasterofArtsinScienceEducation 4 9.MasterofScienceinTeaching Major:Biology Chemistry Physics 10.MasterofArtsinNursing(MAN) FieldsofSpecialization: MedicalSurgicalNursing NursingEducation 11.MasterofNursing(MN) FieldsofSpecialization: MedicalSurgicalNursing MaternalandChildHealthNursing PsychiatricMentalHealthNursing 12.MasterofSocialWork(MSW) FieldsofSpecialization: SocialAdministration CommunityOrganization ClinicalSocialWorkPractice 13.MasterofScienceinPhysicalEducation(MSPE) FieldofSpecialization: Dance Recreation Sports 14.MasterofScienceinStructuralEngineering 15.MasterofScienceinEnvironmentalEngineering FieldsofSpecialization: EnvironmentalManagementandTechnology(EMT) WaterandWastewaterEngineering(WWE)
16.MasterofEngineeringEducation FieldsofSpecialization: CivilEngineering ElectricalEngineering MechanicalEngineering EnvironmentalEngineering InformationandCommunicationTechnology 17. MasterofScienceinAgronomy 18. MasterofScienceinCriminalJustice(MSCRIM) GRADUATELEVEL(NONDEGREE) 1. ProfessionalDiplomainEducation(P.D.) Major: LanguageTeaching(English) EducationalAdministration 2. ProfessionalMasterinNursingCertificate(PMNC) FieldsofSpecialization: MedicalSurgicalNursing MaternalandChildHealthNursing PsychiatricMentalHealthNursing 3. CertificateinGovernmentalManagement(CGM) FieldsofSpecialization: PersonnelAdministration OrganizationandManagement FiscalAdministration ProgramDevelopmentandAdministration II. UNDERGRADUATELEVEL(POSTBACCALAUREATE) 1. DiplomaPrograminPhysicalEducation(DPPE) UNDERGRADUATELEVEL(BACCALAUREATE) 1. BachelorofLaws(LLB) 2. BachelorofScienceinAgriculture(BSA) Major: CropScience AnimalScience
3.BachelorofScienceinAgriculturalBusiness(BSAB) 4.BachelorofAgriculturalTechnology(BAT) 5.BachelorofScienceinAgriculturalEngineering(BSAE) 6.BachelorofScienceinForestry(BSF) 7.BachelorofScienceinNursing(Consortiumw/BasilanState College 8.BachelorofScienceinNursingRevised 9.SpecialCurricularProgramsinBachelorofScienceinNursing ForM.D.andHealthRelatedDegreeGraduate ForNonHealthRelatedDegreeGraduates 10.BachelorofScienceinNursing SpecialProgramforChineseStudents 11.BachelorofElementaryEducation(BEED) Major:PreSchoolEducation Mathematics SpecialEducation GeneralEducation 12.BachelorofSecondaryEducation(BSED) Major:English Filipino ValuesEducation Music,ArtsandPhysicalEducation PhysicalScience BiologicalScience SocialStudies
13. CertificateinSpecialEducationProgram OpenUniversitySystem(OUS) 14. 15. 16. 17. 18. 19. 20. 21. 22.
37.BachelorofArts(AB) Major:English Filipino PoliticalScience MassCommunicationJournalism MassCommunicationBroadcasting 38.BachelorofScienceinEconomics(BSEco) 39.BachelorofScienceinPsychology(BSPsych) 40.BachelorofScienceinIslamicStudies(BSIS) 41.BachelorofScienceinCriminology(BSCrim) Major:PoliceAdministration 42.BachelorofPhysicalEducation(BPE) 43.BachelorofScienceinAccountancy 44.BachelorofScienceinHotelandRestaurant Management(BSHRM) 45.BachelorofScienceinEnvironmentalScience 46.BachelorofScienceinAgroForestry
23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35.
ProfessionalEducationCertificate(PEC) BachelorofScienceinHomeEconomics(BSHE) BachelorofScienceinNutritionandDietetics(BSND) BachelorofScienceinFoodTechnology(BSFT) BachelorofScienceinCivilEngineering(BSCE) BachelorofScienceinMechanicalEngineering(BSME) BachelorofScienceinElectricalEngineering(BSEE) BachelorofScienceinComputerEngineering(BSCoE) BachelorofScienceinComputerScience Major: InformationTechnology SoftwareTechnology BachelorofScienceinGeodeticEngineering(BSGE) BachelorofScienceinIndustrialandManagementEngineering(BSIME) BachelorofScienceinEnvironmentalEngineering(BSEnE) BachelorofScienceinSanitaryEngineering(BSSE) BachelorofScienceinArchitecture(BSArch) BachelorofScienceinSocialWork(BSSW) BachelorofScienceinCommunityDevelopment(BSCD) BachelorofScienceinBiology(BSBio) BachelorofScienceinChemistry(BSChem) BachelorofScienceinMathematics(BSMath) BachelorofScienceinPhysics(BSPhysics) BachelorofScienceinStatistics(BSStat) SpecialDegreeProgramforForeignStudents(3yearand1summercourse) Degree: BachelorofScienceinComputerScience BachelorofArtsinEconomics/Business
36. BachelorofArtsinAsianStudies Major: SoutheastAsianStudies
UNDERGRADUATELEVEL(PREBACCALAUREATE) 1. DiplomainAgriculturalTechnology(DAT) 2. GeneralEngineering(2years) 3. CertificateinDraftingTechnology 4. CertificateinBuildingTechnology&Utilities 5. CertificateinCADD 6. AssociateinComputerScience 7. DiplomainFoodProcessing 8. SpecialTertiaryEducationProgram(STEP) forExceptionallyAbledStudentsandYouths(EASY) 9. DiplomainSportsCoaching(DISC) 10. DiplomainArabicLanguage(DAL) 11. CertificateinAsianLanguageProficiency(CAL) III. EXTERNALSTUDIESUNITS(ESU) GRADUATE 1. MasterofArtsinEducation 2. MasterofPublicAdministration POSTBACCALAUREATE 1. ProfessionalEducationCertificate 2. GeneralEducationCurriculum BACCALAUREATE 12. BachelorofLaws 13. BachelorofElementaryEducation Major: English Filipino Mathematics GeneralEducation SpecialEducation
3.BachelorofSecondaryEducation Major:English Mathematics Music,Arts,andPhysicalEducation BiologicalScience SocialStudies 4.BachelorofScienceinAccountancy 5.BachelorofScienceinCriminology 6.BachelorofScienceinPsychology 7.BachelorofAgriculturalTechnology 8.BachelorofScienceinSocialWork 9.BachelorofScienceinCommunityDevelopment 10.BachelorofScienceinComputerScience 11.BachelorofScienceinCivilEngineering 12.BachelorofArtsMajorinPoliticalScience
IV. NONFORMALEDUCATION INCAMPUS 1. Baking 2. BasicAutomotiveMechanic 3. BasicComputerRepair 4. BasicElectronics 5. CellphoneRepair 6. Cooking/FoodProcessing 7. Cosmetology 8. GarmentTechnology 9. MasterCutting 10. Novelty 11. PracticalElectricity/MotorRewinding 12. Ref.andAircon.Repair OFFCAMPUS 1. Baking 2. BasicAutomotiveMechanic 3. BasicComputerRepair
WMSU @ 108
Ang Western Mindanao State University ay nagsimula bilang isang paaralang pansekundurya anong 1904, Noong 1914, ito ay nagging isang Provincial Normal School. At naging Zamboanga Normal School noong 1918, at napangalanang Zamboanga Normal College noong 1961. Ito ay nabago at napangalanang Zamboanga State College noong 1969 sa bisa ng RA 5492. At noong 1978, nilagdaan ng dating Pangulong Ferdinand E. Marcos sa bisa ng PD 1424 ang pagbabago ng pangalang Zamboanga State College sa Western Mindanao State University na siyang pangalan ngayon. VISION Maging sentro ng kahusayan at internasyonal na makilalang pangunahing institusyon sa pagpapaunlad ng yamang-tao at pananaliksik sa bansa at sa rehiyon ng ASEAN MISSION Magturo at magkaroon ng mahusay, maunlad at may malawak na kaalamang pampropesyunal at teknikal na yamangtao para sa socio-ekonomiko, pulitikal at teknolohikal na pag-unlad ng rehiyon at ng bansa. Pagsisikapang palawakin ang kaalaman at ang mga gamit nito sa lipunan sa pamamagitan ng pananaliksik sa teknolohiya, at sa natural, pisikal at sosyal na mga agham.
I.
SEBISYO PANG-ADMINISTRATIBO
HUMAN RESOURCE MANAGEMENT OFFICE
PAGPOPROSESO NG MGA APPOINTMENT HAKAPLIKANTE BANG Isabmit ang 1. kanyang application letter sa opisina ng Presidente 2. NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL BAYAD TAUHANG MAY PANAGUTAN FORMS
Tatanggapin ang application letter at pagkatapos ipadadala ito sa opisina ng HRM Tatanggapin ang application letter. Para sa posisyong Faculty Ipadadala sa HRMO ang application letter sa DEAN/Principal/Direktor na Kinauukulan para sa interbyu ng Local Komite. Para sa posisyong administratib lahat ng application letter ay itatabi ng HRMO para isabmit sa Selection Board. Ipadadala ang resulta ng interbyu ng Lokal Komite sa Selection Board. 3-5 minuto
Opisina ng Presidente
HRMO
HRMO Staff
2 araw matatapos ang interbyu
Dean/Direktor/Principal
10
Gumawa ng rekomendasyon sa Presidente Aaprubahin O di aapprubahin ang rekomendasyon ng Selection Board O gagawa ng sariling pagpili at ipadadala ang resulta sa HRMO para sa paghahanda ng Appointment Ihahanda ang appointment at isasabmit ito sa Bise Presidente para Academic Affairs/Admi. & Finance para sa kanilang lagdad. Isasabmit ang appointments sa Presidente para sa kanyang lagda. Irerelis ang appointment sa Records Office Irerelis ang mga kopya ng appointment sa HRMO, payroll at sa kinauukulang empleyado. Tatlong kopya ang ibibigay sa HRM office para sa Board of Regents, Civil Service Commission at sa 201 fayl. Isang report sa Personnel Actyion (ROPA) ang ipadadala sa CSC.
2 araw pagtapos ng deliberasyon 1-2 araw
Ang Selection Board ng Faculty at Adm. Personel Presidente
30 minuto
HRMO
5 minuto
Bise Presidente
9 10
5 minuto 5 minuto
Opisina ng Presidente Records Section
11
Bago ang Ika-15 araw ng susunod na buwan.
HRMO
11
Kapag tanggap na, ang appointee ay kailangang mag-sabmit ng sumusunod na rekwayrments para sa first payment sa Human Resource Manangement Officer II: 1. Personal Data Sheet with 2 pictures (2X2) (CSC Form 212) 2. Panunumpa sa Katungkulan 3. Dalawang (2) kopya ng Report ng First Day of Service 4. Position Description Form (PDF) 5. Medical Certificate na may Documentary Stamp at Result ng Medical Physical Tests (Form 11) 6. Assets & Liabilities and Net worth 7. Kopya ng CSC Report of Rating/RA 1080 (For eligibles) 8. Kopya ng Birth Certificate (Para sa mga may-asawa) 9. Kopya ng Marriage Contract 10. Kopya ng NBI Clearance 11. Transcript of Records 12. GSIS application for membership 13. Philhealth Insurance Application (PMRF) 14. Kopya ng Clearance mula sa dating opisina (For re-employment) - Wakas ng mga Hakbangin-
Remunerasyon
Hakbang 1 2 3 Hakbangin Isasabmit ng appointee ang mga kailangang dokumento HRMO II, kapag kumpleto na, ikokoleyt at ifoforward sa payroll section para sa first payment. Sa Karaniwan, tatagal ang Gawain ng mga 2-5 araw. Taong may Pananagutan
12
IBA PANG PERSONNEL REQUESTS.
Uri ng Form
1. Flexi time schedule 2. Service Record 3. Certification of Employment 4. Pagpoproseso application for leave
Petsa ng Application
At least 1 linggo bago ang araw ng kabisaan Immediate Immediate ng Bago ang sabmisyon ng Daily Time Record
Panahon/Oras Pagpoproseso
2 hanggang 5 araw 2 hanggang 5 minuto 2 hanggang 5 minuto 10 hanggang 15 minuto
ng Rekwayrd Attachments
Rekomendasyon mula sa immediate supervisor request form request form -Leave form with Medical Cert. ( if SL higit sa 5 araw
-Letter of request for

(Para mahabang bakasyon)
5. Kumuha ng kinakailangang form sa opisina ng HRM 1 hanggang 5 minuto request form
Vacation Leave
Note: Persons in charge; HRMO II, HRM Asst, Clerk II.
13
RECORDS AND ARCHIVES OFFICE
Hakbang
Aplikante
Nagbibigay Serbisyo
Panahon na saklaw na gawain
Bayad
Taong may Pananagutan
FORMS
1.
2.
Para magkaroon ng track sa files ng mga hiniram ang log book o change out slip ay manatili. Ang loan period ng mga record ay hanggang isang lingo lamang depende sa klasipikasyon ng mga files. Upang permanenteng masubaybayan ang change out slip agad sa Records ang Achives Office.
Records and Archives Officer
Personnel in-charge of files
14
UNIVERSITY SUPPLY OFFICE Requisition

HAKBANG 1. APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHON G ITATAGAL 7 Kalendar days BAYAD TAUHANG MAY PANAGUTAN FORMS
Mag-laan ng Annual Procurement Plan, Lahat ng bibilhin ay dapat nakapaloob sa aprobadong badget ng kinauukulan at dumaan sa masusing at mausisang pagpaplano ng bawat yunit Maghanda ng Purchase Request batay sa aprobadong APP. Alamin kung may pandang nakalaan at kung itoy naayon sa inilaang gugulin Approval ng gastos ayon sa kabisaan, nito istandard at ugalidad ng rekwisisyon Pangulo- Kung ang kabuuang halaga ay higit sa sampung libong Piso (P- 10,000.00) Pangalawang Pangulo para sa Administrasyon at Pananalapi kung ang kabuuang halaga ay mababa sa sampung libong piso (-P10,000.00) Ang pinagtibay na sipi ng Purchase Request ay isusumite sa BAC
2.
Supply Office
Accounting
PRESIDENT /VPFor Adm. & Finance
Supply Office
15
Bidding Process
HAKBANG 1.
APLIKANTE
NAKATAKDANG PAGLILINGKOD
PANAHONG ITATAGAL
BAYAD
Pre-procurement Isang Kalendar Day Bago isagawa ang anunsyo O ang paglathala ng Paaanyaya sa subasta, Ang BAC sa pamamagitan ng kalihim ay magpapatawag ang pulong para sa pre-procurement upang pagpasyahan ang diskripsyon, saklaw ng kontrata, ang BAC and panahong itatagal ng kontrata at susuriin kung ito ay umaalinsunod sa APP. Ang mga bibilhin na nakakahalaga ng Dalawang Milyon ay hindi na mangangailangan ng procurement conference. Anunsyo/Paglabas ng Paanyaya sa 7 Kalendar Day Subasta Sa lahat ng panahon, and paglalathala ng mga subasta ay dapat isagawa sa PhilGEPS. Ang pag-advertise ay dapoat isagawa nan minsan lamang sa isang taon sa mga pahayagang pambansa na laganap sa buong kapulungan bago and paglabas ng advertisement para sa kontratang isusubasta na kalakip ay 16
TAUHANG MAY PANAGUTAN Bids and Awards Committee
FORMS
2.
aprobadong badget ng Dalawang Milyong Pesos (2,000,000.00) 3 Tatakdain sa Pre-bid conference and eligibility requirements at ang teknikal at pinansyal na component ng kontrata na isusubasta. Kinakailangan ang mga kontratang isusubasta ay napaploob sa aprobadong badget na hinde baba sa isang milyong piso )P1,000,000.00). Ang Pre-bi conference ay maisasagawa ng BAC. 1 Kalendar day ( 12 Kalendar day bago umabot sa ika-4 na hakbang Bids And Awards Committee
Pagsusumite at Resibo ng Subasta 1 Kalendar day (kalakip ang pagbubukas ng subasta at ang eligibility check). Ang mga sasali sa subasta ay nararapat magsumite ng kanilang subasta sa pamamagitan ng kanilang awtorisadong kinatawan. Ang kanilang mga dokumentong pangsusubasta ay nasa dalwang magkahiwalay at silyadong dokumentong pangsubasta nangisusumite nag sabay. Pagkatapos ng subasta-Gagamitin 1 Kalendar day ng BAC and pamantayang bagsak/pasado. Magiging maingat and BAC sa pagpapasya ukol sa eligibility at teknikal na pangangailang. Kung naisumite ng mga bidder and hinihinging pangangailangan itoy mamarkahan ng pasado para sa 17
particular na requirement bubuksan ng BAC. 6
na
Post-Qualification Ang pinakamababang at pinakamamataas na Bidder ay dadaan sa Post-Qualification upang matukoy kung ang Bidder ay makatugon at maging responsib sa lahat ng requirements at mga condition nakalahad sa bidding Documents. Pagpapaprubal ng Resolusyon/Pag-isyu ng Notice of Award Approval of resolution/Issuance of Notice of Award Ang BAC ay nagrerekomenda sa HOPE. Ang award of contract sa bidder na may mababang Calculated Responsive Bid/Highest Rated Responsive Bid pagkatapos ng Post-Qualification. Ang aprub budget na dalawang milyon (2,000,000.00) pataas ay iiadvertise bago ilagay ang petsa ng issuance. Pre-bid Conference- before stage 4 Pag-uusapan ng Pre-bid ang mga ibang bagay ukol sa bidding, eligibility requirement at ng Technical at Financial components ng kontrak na dadaan sa bidding. Ang aprubadong 18
Isang araw
2 araw
Bids and Awards Committee Bids and Awards Committee
2 araw (1 araw para sa BAC resolution at 1 araw para sa Notice of Award)
1 calendar day ( 12 calendar day
10
Pagsumite at pagtanggap ng Receipt of Bid. ( Ang bidders ay kailangang magsumite ng kanilang bids sa pamamagitan ng kanilang duly authorized representative. Sabay na isusumite ang dalawang magkahiwalay na kopya ng sealed bid documents. Ang unang envelope ay naglalaman ng technical component ng ginawang bidding, Kalakip ang eligibility requirements at ang pangalawang envelop ay naglalaman ng Financial Component ng Bidding.
budget na dadaan sa bidding ay hindi hihigit sa isang milyong piso (P1,000,000.00). ang Pre-bid conference ay maaaring gawin sa deskripsyon ng BAC. . 1 araw
11
Ebaluasyon ng bidding. 1 calendar day Ang BAC ay gagamit ng non discretionary pass/fail na pamantayan sa pag-eevaluate ng eligibility at technical requirements. Kung ang bidder ay magsusumite ng tamang requirements, ito ay mamarkahan ng pasado.
19
12
Post-qualification Ang bidder na may pinakamababang Calculated bid/pinakamataas na Rated bid ay sasailalim sa Post-Qualification para matukoy kung nacomply ng bidder ang lahat ng requirements at kondisyon na specified sa bidding documents
1 araw
Post-qualification Ang bidder na may pinakamababang Calculated bid/pinakamataas na Rated bid ay sasailalim sa PostQualification para matukoy kung nacomply ng bidder ang lahat ng requirements at kondisyon na specified sa bidding documents
13
14
15
Aprubal ng Resolution/Issuance of 2 araw Notice of Award 2 araw ( 1 araw para sa BAC resolution at 1 araw para sa Notice of Award) Ang BAC ay magrerecomenda sa HOPE ng Award of Contract sa bidder na may pinakamababang bid/pinakamataas na Rated Rsponsive bid pagkatapos ng postqualification ay kumpleto. Paghahanda ng Kontrata at 1 araw Pagpipirma Ang BAC ay maghahanda ng kontrata o abstract ng bids para sa lagda ng Presidente Approval of contract by higher 1 calendar day authorityMatapos lagdaan ang kontrata ng Presidente, irerelis 20
ng BAC sa Supply Office para sa paghahanda ng Purchase Order para aprubahan ng Presidente.
16
Pag-iisyu ng Notice para sa 1 araw pagpapatuloy. Pagkatapos maaprubahan ang Purchase Order, ibibigay ng Supply Office ang aprubadong Purchase Order sa nanalong bidder.
Purchase Order
Hakbang 1. Aplikante Nagbibigay Serbisyo Ihanda ang Purchase Order. Ang PO ay ihahanda pagkatapos aprubahan (Abstract) ng puno ng ahensya ang rekomendasyon ng BAC ayon sa kinalabasan ng bidding. Paghahanda ng Budget Utilization Request (BUR) Icertify ayon sa Availability ng allotment Icertify ayon sa legalidad at pangangailangan Aprubahan ang Purchase Order ayon sa rekomendasyon ng BAC Ipaalam sa nanalong bidder o idedeliver ang aprubadong Purchase Order Tagal ng Gawain Bayad Taong may pananagutan Supply Office FORMS
2. 3 4 5 6
Finance Budget End-User Pangulo Supply
21
DELIVERY AT PAGTANGGAP
Hakbang 1.
Aplikante
Nagbibigay Serbisyo Tanggapin at inspeksyunin ang mga na deliver na aytem na tumutugon sa Purchase Order. Ipaalam sa mga myembro ng Inspeksyon Kometi ang delivery para sa inspeksyon. Matapos ang inspeksyunin ng komite, ang storekeeper ay gagawa ng request para sa Commission of Audit representative para mainspek muli ang mga aytem sa loob ng 24 oras. Issusumite ng Supply Office ang mga report sa Commission of Audit delivery. Pagkatapos inspeksyunin, ang storekeeper ay maghahanda ng inskepsyon at acceptance report na pipirmahan ng End-user, Supply Officer at mga myembro ng inskepsyon kometi. Para sa enventaryo aytem ang Supply Officer ay pipirma sa acceptance report at equipement, ang Property Officer ay pipirma sa acceptance report.
Tagal ng Gawain
Bayad
Taong may pananagutan Storekeeper
FORMS
2.
Storekeeper
Supply Office Property Mgt. Office
22
BAYARIN
Hakbang 1.
Aplikante
Nagbibigay Serbisyo Ihanda ang Disbursement Voucher at relis sa Accounting Section Pre-audit para sa pagkokompleto ng mga dokumento at ihanda ang Journal Entry Voucher (JEV) I-certify para sa cash availability at pagkompleto ng mga dokumento. Inaprubahan ang Bayad Ihanda ang Tseke I-countersign ang Tseke
Tagal ng Gawain
Bayad
Taong may pananagutan Supply Office Clerk Accounting Clerk
FORMS
2.
Accountant
4 5 6
Pangulo Cashiers Clerk Pangulo at Cashier Officer
23
PROPERTY MANAGEMENT OFFICE AND UNIVERSITY SERVICE CENTER
PROSESO
Hakbang 1. 2. 3 4 5 6 7 Aplikante Nagbibigay Serbisyo ACKNOWLEDGMENT RECEIPT OF EQUIPMENT- (ARE) Paglilipat ng Accountability Magfill-up ng Request Maintenance Equipment Form Minor na paglilinis para sa mga air-condition units Major na paglilinis para sa mga air-condition units Minor pag-aayos ng mga aircondition units Major pag-aayos ng mga aircondition units Tagal ng Gawain 1 araw 2 araw Bayad Taong may pananagutan Property Management Officer Property Management Officer Property Management Officer Property Management Officer Property Management Officer Property Management Officer Property Management Officer FORMS
2 oras 3 oras 1 araw 2 hanggang 3 araw
24
INVENTORY TAKING
Hakbang 1. 6 Aplikante Nagbibigay Serbisyo Offices Colleges Tagal ng Gawain 2 days 3 days Bayad Taong may pananagutan Property Management Officer Property Management Officer FORMS
UNIVERSITY HEALTH SERVICES CENTER
PHYSICAL EXAMINATION OF STUDENTS, FACULTY AND STAFF
Hakbang 1.
Aplikante Bagong Estudyante - Ipasa ang resulta ng laboratoryo Dating Estudyante - Mag Fill up ng impormasy on data sheet .
Nagbibigay Serbisyo Maghanda rekord. ng Medikal/Dental
Tagal ng Gawain 10 minuto
Bayad
Taong may pananagutan University Nurse/ Dental Aide
FORMS Data Sheet
Retrieves medical/ dental record Kumuha ng Vital Signs, temperature, blood pressure, heart rate, respiratory rate, height/ weight, Snellens Test Magsagawa ng Pisikal Eksaminasyon Magbigay payo, Alagaan ang estudyante kung kinakailangan, magbigay ng laboratory request at prekripsyon kung kinakailangan.
20 minuto
2. 3.
20 minuto 10 minuto
Doktor Doktor
Medical Record Laboratory request form, Medical Certificate
25
TANGGAPAN NG PAGLILINGKOD NA PANGKATIWASAYAN

PARAAN NG PAGSISIYASAT-PANGKATIWASAYAN
Para sa mga tauhang papasok sa tarangkahan

HAKBANG 1. APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL 10 segundo BAYAD TAUHANG MAY PANAGUTAN FORMS
2.
Sisiyasatin ang mga IDs at uniporme ng lahat ng mga tauhang papasok. Sisiyasatin din ang mga bag at iba pang mga dala-dalahin. Ang mga armas at sandatang nakamamatay ay isusuko sa gate at bibigyan ng resibo para sa mga military at pulis. Sasamsamin ang mga armas na dala ng mga mag-aaral. Ito ay ipagbibigay-alam sa Dean of Student Affairs Tatanungin ang mga panauhing papasok kung sino ang ninanais nilang kausapin. Aalamin ito sa kinaukulang tanggapan. Bibigyan ng visitors pass pagkatapos na magbigay ng mapanaligang pakakakilanlan. Hindi papayagang pumasok sa loob ng kampus ang sinumang panauhin na walang sapat na dahilan o sadyang pumasok sa kampus.
30 segundo
30 segundo
Director para sa pangkatiwasayan at mga kaukulang tauhan Director para sa pangkatiwasayan at mga kaukulang tauhan Director para sa pangkatiwasayan at mga kaukulang tauhan Director para sa pangkatiwasayan at mga kaukulang tauhan Director para sa pangkatiwasayan at mga kaukulang tauhan
30 segundo
2 minuto
10 seconds
Director para sa pangkatiwasayan at mga kaukulang tauhan
26
Sa mga tarangakahan para sa mga papasok na sasakyan

HAKBANG 1. APLIKANTE NAKATAKDANG PAGLILINGKOD Sisiyasatin ang lahat ng mga sasakyang papasok sa kampus (estiker, pass, car trunks, under chassis, at iba pa). Dapat nakababa ang salamin ng mga bintana ng mga sasakyang papasok sa campus. PANAHONG ITATAGAL 20 segundo BAYAD TAUHANG MAY PANAGUTAN Director para sa pangkatiwasayan at mga kaukulang tauhan FORMS
2.
Idedeposito sa gate ang drivers license ng mga motorcycle riders na papasok. Bibigyan ng claim stub ang mga ito. Isasauli ang lisensya paglabas ng gate, pagsauli ng claim stub. Bibigyan ng visitors pass ang mga panauhin pagkatapos na may maihaharap na mapanaligang pagkakakilanlan. Kinakailangang may gate pass ang anumang kagamitang pantanggapang ilalabas sa kampus. Kukunin ang nasabing gate pass sa Supply Office. Sa pagsisiyasat ng mga sasakyan, dapat sundin ang dimatagal na pagbalam sa mga motorist.
15 segundo
15 segundo
Director para sa pangkatiwasayan at mga kaukulang tauhan Director para sa pangkatiwasayan at mga kaukulang tauhan
10 segundo
15 segundo
27
Pagnanakaw
2.
Ipagbigay-alam kaagad sa tanggapan ng Paglilingkod na Pangkatiwanayan (Tel. No. 9922912). Ang anumang pagkawala ng mga pag-aaring personal. Maaari ring ipagbigay alam sa malapit na security personnel. Pupuntahan kaagad ang lokasyon ng pangyayari gayundin bibigyan ng alarma ang mga gwardiya sa gate upang gawin ang paghahanap, inspeksyon at pagsamsam ng pinaghihinalaang nakaw na gamit. Ang mga may sala ay huhulihin at dadalhin sa security office para sa karampatang imbestigasyon at angkop na pagpapasya sa nasabing insidente. Sakaling walang sinumang nahuli at hindi nakita ang nawawalang gamit, ihaharap sa pulis ang nasabing kaso para sa lalong imbestigasyon at kalutasan ng kaso.
20 segundo
Security personnel
1 oras
10 segundo
28
Sa panahong may sunog

2.
Agarang tawagan ang Fire Department (117 o 9912267) at security (9922912)/ Kung may napapansing pagbabanta, maghuhudyat ng babala, isang maiksing tunog at isang mahabang tunog. Lahat ay aalis sa gusali at tutuloy sa kanikanilang itinalagang lilisaning lugar o pinakamalapit na open field. Pagpayuhang huwag tumalon mula sa mga bintana Kapag nasa koridor, huwag tumakbo. Lumakad lamang patungo sa pinakamalapit na hagdanan. Huwag magtulakan at magsigawan sa hagdanan. Pagdating sa baba ng
20 segundo
Director para sa pangkatiwasayan at mga kaukulang tauhan Director para sa pangkatiwasayan at mga kaukulang tauhan
10 segundo
29
10
11
gusali, tumakbo agad sa bukas na lugar. Lumayo sa mga gusali, mataas na bakod, linya ng kuryente at mga nakalawit na kable ng kuryente. Kung may pagkakataon magamit ang fire extinguisher, gamitin ito kapag nagsisimula pa lamang ang sunog at hindi pa nagkalat ang apoy. Huwag tumakbo papunta sa mga klasrum hanggat hindi sinasabing gawin ito. Tutugon kaagad ang Fire Safety Team habang ipagbibigayalam kaagad sa Bureau of Fire Protection para sa pagtulong Tutunog ang all clear signal (isang mahabang tunog).
10 segundo
12
30
Mga panuntunan sa paglisan sa mga gusali: Sa panahon ng Sunog, Lindol at Pagbabanta ng Bomba
HAKBANG 1. APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL 3 minuto BAYAD TAUHANG MAY PANAGUTAN FORMS
Pagkatapos ng tiyak na hudyat ng babala, limang (5) maiiksing tunog at susundan ng isang mahabang tunog ang maririnig, kinakailangang lisanin na ng lahat ng mga mag-aaral, guro, mga kawani gayundin ng mga panauhin ang mga klasrum, laboratory, aklatan, mga tanggapan at Canteens Mahinahon ngunit dali-daling umalis sa kinaroroonan at pumunta sa itinakdang lugar. Sundin ang bilin ng emergency leader. Huwag matatakot. Dapat nakakandado ang mga tanggapan bago pa man ito lisanin. Sa pagbabanta ng bomba, iwang nakabukas ang mga tanggapan pagkatapos na kunin ang mga mahahalagang bagay. Makatutulong at mapadali ang gamwing pagsisiyasat. Pagpayuhan ang mga gumagamit ng mga gusali ng paaralan na pumunta sa mga sumusunod na
2.
20 segundo
20 seconds
31
itinakdang lugar na paglilisan: ADMIN,OP, at GYMNASIUMpumunta sa Rotonda Area LIBRARY, CSS, CCH, RESEARCH at COLLEGE OF LAW- pumunta sa WMSU parking area. CED at CPADS- pumunta sa open stage area. CET, CArch, HEALTH CENTER at SPED- pumunta sa open stage area. CNursing at CHEND- pumunta sa open stage area PRE-SCHOOL at ELEM SCHOOL- pumunta sa basketball court area. CSM, IAIS, CSWCD- pumunta sa open area sa harap ng food court. ICRIM at MSA- pumunta sa open area sa harap ng food court.
32
PANTULONG SERBISYO PAMPAMANTASANG PALIMBAGAN Job Orders from Internal Clients

HAKAPLIKANTE BANG Kumuha ng 1. Purchase Request (PR) Form sa Supply Office Punan ng mga 2. tamang specifications ng mga materyales ang request form. Isumite ang mga 3 request form Supply Office para sa paghahanda ng Job Order. 4 NAKATAKDANG PAGLILINGKOD . PANAHONG ITATAGAL BAYAD TAUHANG MAY PANAGUTAN FORMS
Isumite ang Job Order sa Accounting para sa Alokasyon ng pondo at aapubahan sa Opisina ng Pangulo. Maglaan ng kopya ng aprubadong Job Order sa Pampamantasang Palimbagan para magawa ang Job Order. Imprinta /Pagisahin ang mga material na hinihiling. Ang nakalaang oras uang tapusin ang Job Order ay depende sa dami o kung gaano karami ang
20-30 minutes
Supply Officer
The Supply Officer
Pampamantasang Palimbagan
33
8 9
10
11
12
hinihiling mga koypa. Kung ang Job Order ay kumpleto na, ang mga natapos na produkto ay ipapadala na ng Pampamantasang Palimbagan sa mga hinihiling na unit. Ang Pampamantasang Palimbagan ay mag-isyu ng Delivery Receipt. Inspeksyunin ang mga materyales na diniliber. Isumite ang Statement of Account kasama ang delivery receipt at ang aprobadong kopya ng Job Order mula sa Supply Office. Ihahanda ang mga babayaran ng Pampamantasang Palimbagan. Ang pinal na babayarin ay sa Accounting Section Kolektahin ang mga bayad. Ang mga bayad ay ididiposito sa Account ng Pampamantasanag Palimbagan Ang hiwalay na cash book ay nasa pangangalaga ng University Cashier para sa Accounting at Auditing purposes. Ang ikopya ng Official Receipt o ang number ng OR at ang petsa ng bayad para sa rekord ng Pampamantasang Pallimbagan.
10 hanggang 30 minuto
Myembro ng WMSU Inspector Committee University Press Staff
Supply Officer
University Cashier
University Cashier
34

Hakbang 1. Aplikante Nagbibigay Serbisyo Tagal ng Gawain Bayad Taong may pananagutan FORMS
Ang kliyente ay pupunta sa University Press at ibibigay ang job order
Inaasikaso ang pangangailangan ng mga kliyente. Ang Job Order ay maari ring idaan sa pamamagitan ng pagtawag sa telephono. I-compute ang preso ng Job Order base sa kasalukuyang halaga ng mga materyales at paggawa. Kung sakaling ang mga materyales ay isusupply ng kliyente, tanging ang halaga ng paggawa ang ichacharge sa University Press. Sa mga mag-aaral at sa hindi mag-aaral, ang University Press ay mag-iissue ng pay slip para sa paunang bayad nang hindi kukulangin sa 30% na kabuuang presyo ng Job Order. Gagawin ang pagbabayad sa WMSU Cashier Section. Ang mga regular na Guro at mga kawani ng WMSU ay maaring magdeposito ng paunang bayad. Ang paunang bayad bilang deposito ay ibabalik lamang sa mga hindi kumpleto ang Job Order.
20 to 30 minutes
2.
35
Sa pagkukumpleto ng Job Order, ang University Press ay magiissue ng pay slip para sa kabuuang bayad na ibabayad sa Cashier Section. Ang lahat ng bayad ay madedeposit sa Account ng University Press. The client presents the Official Receipt to claim the finished product of the Job Order. A photocopy of the receipt or OR# is kept by the University Press for record purposes.
Ang kliyente ay ipapakita ang recibo para makuha ang ipanagawa na Job Order. Ikopya ang recibo o ang OR number para itago ng University Press para sa record.
Lahat ng Job Orders na inirelis ay irerekord sa release book ng University Press.
36
UNIVERSITY GARMENT Job Orders from Internal Clients

Hakbang 1. Aplikante Nagbibigay Serbisyo Tagal ng Gawain Bayad Taong may pananagutan FORMS
2.
Kumuha ng Purchase Request (PR) Form sa Supply Office. Punan ng mga tamang specifications ng mga materyales ang Request Form. Isabmit ang mga Request Form sa Supply Office para sa paghahanda ng Job Order. Isabmit ang Job Order sa Accounting Section para sa alokasyon ng pondo na aaprubahan ng Opisina ng Pangulo. Maglaan ng kopya ng aprobadong Job Order sa University Garment para sa matapos ang proseso. Tapusin ang trabaho ayon sa specification na nakalagay sa Job Order. Ihahatid ang natapos na produkto sa nagpagawa nito at ang resibo na
30 minuto
Supply Officer
The Supply Officer
University Garment staff
University Garment
1 hanggang 2 minuto 37
8 9
10
11
12
galing sa University Garment. Suriin ang mga hinatid na produkto. Isumite ang Statement of Account kasama ang delivery receipt at ang kopya ng naaprubahang Job Order sa Supply Officer. Iproseso ang bayarin sa University Garment at ang pinal na proseso ay gagawin ng Accounting Section. Kolektahin ang bayad at ideposit sa account ng University Garment. Sa hiwalay na Cash Book ay mananatili sa University Cashier para sa pagbibilang at pagsusuri. Anbg kopya ng Official Receipt o OR number at ang petsa ng pagbayad ay ibibigay sa University Garment para sa layuning irecord.
30 minuto 5 minuto
A member of the WMSU Inspector Committee University Garment Staff
1 oras
Supply Officer
University Cashier
University Cashier
38
Job orders from other Clients

STEP 1. CUSTOMER/ APPLICANT SERVICE PROVIDER DURATION OF THE ACTIVITY 1 minute FEE PERSON RESPONSIBLE FORMS
Ang kliyente ay pupunta sa University Garment at ibibigay ang job order
Inaasikaso ang pangangailangan ng mga kliyente. Ang Job Order ay maari ring idaan sa pamamagitan ng pagtawag sa telephono.
2.
I-compute ang halaga ng job order ayon sa halaga ng mga materyales at labor. Kung sakaling ang printing na mga materyales ay ibinigay ng kliyente tanging ang halaga ng lobo rang babayaran sa University Garment. Isyuhan ng information slip ang kliyente para sa bayarin ng Job Order kasama ang University Cashier para sa pagbibigay ng Official Receipt. Kapag kumpleto ang Job Order ang kliyente ay ipapakita ang Offical Receipt para makuha ang natapos na produkto. Ang ikopya ng Offical Receipt o OR number ay itatago ng University Garment para sa layuning irecord. Lahat ng Job Order na inilabas ay recorded sa release book.
University Garment Staff
University Garment
39
Student Uniforms
HAKBAN G 1. APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL BAYAD TAUHANG MAY PANAGUTAN FORMS
Pagkatapos magbayad ng enrolment fees kasama ang bayad sa uniporme bilang miscellaneous, ipakikita ng magaaral ang kanyang COR sa University Garment Shoppe. Kukunin ang sukat ng mag-aaral para sa kanyang uniporme pagkatapos ipakita ang OR at COR. Ihahanda na ang JO. Tapusin ang trabaho ayon sa sukat ng JO. Ipapaskil ang pangalan ng magaaral at maari lamang makuha kung ang OR at COR ay maipresenta.
10 minuto
2.
In-charge
3 4
10 minuto
Garment Shoppe staff

Staff
40
UNIVERSITY FOOD SERVICE CENTER (UFSC)
Job Orders from Internal Clients

HAKAPLIKANTE BANG 1. Kumuha ng Purchase NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL BAYAD TAUHANG MAY PANAGUTAN FORMS
2.
Request (PR) mula sa Supply Opis. Isumite ang Request Form ayon sa tamang ispesipikasyon. . Isumite ang Request Form sa Supply Opis upang maihanda ang JO.
20 minuto. Isumite ang JO sa Accounting upang mainhanda ang nilaang halaga at maipaaprubahan ng opisina ng presidente Maglaan ng kpya ng aprubadong 15 minuto. JO para sa UFSC Gawin ang catering service ayon sa takdang iskedyul 20 minuto. Inspektyunin and mga materyales na nabili
Supply Officer
5 6 7
The Supply Officer UFSC Kasapi ng WMSU Inspection Committee UFSC
Isumite ang statement of Accounts kalakip and Delivery Receipt at kopya ng
20 minuto.
41
9 10 11
inaprubahang JO sa Supply Office Ihahanda ang mga bayarin sa UFSC. Kolektahin ang mga bayad Maglaan ng kopya ng Official Receipt O and numero ng OR na may petcha ng pagbayad ang dapat ibigay sa UFSC .
1-2 days
20 mins.
Supply Officer/Accounting University Cashier University Cashier
42
HAKAPLIKANTE BANG Ang kliyente ang 1. magbooking para sa catering service ng UFSC Business Center, itala and lahat ng kailangang impormasyon tulad ng oras, petsa, lugar, contact person, activity, pregroup package food, atbp. 2.
PANAHONG ITATAGAL
BAYAD
TAUHANG MAY PANAGUTAN Ang kliyente ang magbooking para sa catering service ng UFSC Business Center, itala and lahat ng kailangang impormasyon tulad ng oras, petsa, lugar, contact person, activity, pre-group package food, atbp.
FORMS
Ihanda ang Kontrata ng kliyenteng nagpa cater at bigyan ng payslip ayon sa npagkasunduan. Maaring o parsyal payment lamang.
15 minuto.
Ang Kliyente ay magbabayad sa University Cashier at maglaan ng kopya ng OR o ipakita lamang and pruweba ng pagbayad.
Ikumprima ang pagbayad at ihanda at maiprocesso ang kontrata upang amapirmahan ng magkabilang partido. Ang dalawang partido ang kailangan may sariling kopya ng kontrata.
5-10 minuto
Ang Kliyente ay magbabayad sa University Cashier at maglaan ng kopya ng OR o ipakita lamang and pruweba ng pagbayad.
Ihanda ang Kontrata ng kliyenteng nagpa cater at bigyan ng payslip ayon sa npagkasunduan. Maaring o parsyal payment lamang. Ikumprima ang pagbayad at ihanda at maiprocesso ang kontrata upang amapirmahan ng magkabilang partido. Ang dalawang partido
43
Tumungo sa catering services ayon sa takdang skedyul at hingiin ang naiwang balance kung sakasakaling parsyal lamang ang babayaran.
ang kailangan may sariling kopya ng kontrata. Tumungo sa catering services ayon sa takdang skedyul at hingiin ang naiwang balance kung sakasakaling parsyal lamang ang babayaran. Kung sakaling hindi natuloy and ginawang booking ng kliyente, ang kayang paunang bayad ay hinde na maaring ibalik at trenta porsyento (30%) ng kabuuang halaga and dapat bayaran bilang paunang bayad.
Kung sakaling hindi natuloy and ginawang booking ng kliyente, ang kayang paunang bayad ay hinde na maaring ibalik at trenta porsyento (30%) ng kabuuang halaga and dapat bayaran bilang paunang bayad.
44
FINANCE SERVICE
ACCOUNTING OFFICE
ASSESSMENT SECTION HAKBANG 1. APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL 2 minuto BAYAD TAUHANG MAY PANAGUTAN Assessor FORMS
Studyante/ Magaaral
2.
3 4
Studyante
Tumanggap ng encoded at enrolment form at naglalagay ng mga pangalan ng mga mag-aaral sa Kompyeter gamit and enrolment system I-evaluate ang tuition at miscellaneous fee ng binayad ng mga mag-aaral na makalagay sa system I-verify kung kabuuan o parsyal lamang ang binayad I-print and assessment form na may tiyak na halagang babayarin. Papuntahin ang estudyante sa Cashier Section
2 minuto
Assessor
Assessor 2 minuto Assessor
45
BUDGET OFFICE ANNUAL BUDGET PROPOSAL HAKBANG APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL BAYAD TAUHANG MAY PANAGUTAN FORMS
1.
2.
3 4 Lahat ng Dekano/Unit/ Direktor
6 7
Simulan ang paghahanda ng Badget ayon sa Universitys Development Plan Magbigay ng Memorandum sa Lahat ng Antos ng Kolehiyon/Departamento/Opisina Isumite and kanilang mga Budget Proposal I-collate ang lahat ng kopya ng badget at ihanda ang kabuuang badget ng Unibersidad Tukuyin ang Budget Ceiling para sa Personal Services at CHED para sa MOOE Pag-eevaluate Ang Budget Proposal ay ipandadala sa House of Representative para sa budget interview. Papatawagin ang Pangulo ng Unibersidad upang maipagtanggol and budget proposal sa itinakdang panahon para sa budget hearing Ihahanda ng senado and
Unibersidad
President eng Unibersidad Ibat-ibang Opisina 2 linggo Budget Office
Department of Budget and Management Department of Budget and Management Committee and Appropriations
Committee and Appropriations
Committee on Finance
46
10 11
12
naipasang bill. Patunayan at ipagtanggol ang inihandang budget sa Pagdining sa Senado Imungkahi ang nararapat na pagbabago sa budget bill at ilahad ito sa senado para aprubahan Lalagdaan para maging aatas ng General Apropriyasyon Act.
President Committee
President
47
CASHIERS OFFICE
COLLECTION OF FEES Para sa Pagbayad, ang pagkolekta ay mula: 8 - 11:30 ng umaga at 1 3 ng hapon lamang.
HAKBANG 1. 2.
APLIKANTE
NAKATAKDANG PAGLILINGKOD Tanggapin ang bayad at isulat and Opisyal na REsibo Tanggapin and perang ipinangbayad at bilangin ang halaga nito. Isyuhan ng Orihinal na resibo at sukliaan (kung kinakailangan)
PANAHONG ITATAGAL 1 minuto 2 minuto
BAYAD
Ipakita ang order of payment Bayaran ang halaga ng order ng pagbayad
TAUHANG MAY PANAGUTAN Kolekting Ofiser Kolekting Ofiser
FORMS
1 minuto
Kolekting Ofiser
Tanggapin and ofisyal and resibo O sukli.
1 minuto
48
LIBRARY SERVICES
Availing Borrowers Card HAKBANG 1. APLIKANTE NAKATAKDANG PAGLILINGKOD Ipresenta ang COR ng semestreng ito nang sa gayon ay maibalideyt ang borrowers card. PANAHONG ITATAGAL 5 minuto BAYAD TAUHANG MAY PANAGUTAN FORMS
Mga Bagong Mag-aaral Ipakita ang mga sumusunod: Katibayan ng pagkarehistro Dalawang kopya ng 1x1 na litrato na may numero ng magaaral.
Mga Dating Mag-aaral Rekomendasyon/ Katibayan galling sa lybraryon ng paaralan o kahit sinong otorisadong opisyal. Para sa borrowers card, ipakita ang opisyal na resibo. Isang kopya ng 1x1 na larawan.
P 25.00
49
Internet Services Workstations are available on a first-come, first-served basis from 8:00 AM 5:00 PM from Monday- Saturday. HAKBANG 1. APLIKANTE NAKATAKDANG PAGLILINGKOD Maglaan ng serbisyong pang internet at printing para sa riserts at iba pa. PANAHONG ITATAGAL 1 oras 30 minuto P10.00 P 5.00 BAYAD TAUHANG MAY PANAGUTAN University Librarian Internet Section FORMS
Ang mga aklat na maaring mahiram sa ala 1:00 ng hapon at gagamitin para sa magdamag ay kailangang maisauli kinabukasan ng hindi lalampas sa alas 9:00 ng umaga. Multa: Php 1.00/ araw Ang aklat na hiniram sa umaga ay kailangan maisauli bago mag-alas 12:00 ng tanghali ng nasabing araw. Multa: Php 1.00/araw Ang mga nakareserbang aklat ay nakalaan lamang para sa photocopying sa nakasaad na oras lamang. Multa: Php 1.00/ oras Nawala at Nasirang Aklat Ang aklat na nawala ay kailangang mapalitan ng aklat na kagaya rin ng aklat na nawala at may multang singkwenta pesos (P50.00). Ang nawawalang borrowers card ay karapat-dapat na ipaalam agad sa tagapamahala sa silid-aklatan. Multa higit sa bente pesos (Php 20.00) ay mangyaring magbayad lamang sa kahera n gating paaralan 50
ADMISSIONS OFFICE
Admission Guide
HAKBANG 1. APLIKANTE NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL 2- 3 minutes BAYAD TAUHANG MAY PANAGUTAN FORMS
Bagong estudyante-Bayaran ang mga kaukulang bayarin para sa pisikal at medical na eksaminasyon Pumunta sa Health senter ng unibersidad at itanong ang mga kaukulang pangangailang para sa pisikal/meikal na eksaminasyon. Mag-paeksamin at kumuha ng PME sertifikasyon Tumungo sa koleksyon ng iyong napili at magpa-interbyu kung kinakailangan at magenrol sa nakalaang petsa ng enrolment. Kung hindi nakuha sa unang kursong iyong napili, maaring tumungo sa ikalawang kursong napili, ngunit kailangang kumpleto ang mga rekwirment sa susunod na kurso. Natapos na Pisikal at Medikal na eksaminasyon
Bagong estudyanteBayaran ang mga kaukulang bayarin para sa pisikal at medical na eksaminasyon Pumunta sa Health senter ng unibersidad at itanong ang mga kaukulang pangangailang para sa pisikal/meikal na eksaminasyon. Magpaeksamin at kumuha ng PME sertifikasyon Tumungo sa koleksyon ng iyong napili at magpainterbyu kung kinakailangan at magenrol sa nakalaang petsa ng enrolment. Kung hindi nakuha sa unang kursong iyong napili, maaring tumungo sa ikalawang kursong napili, ngunit kailangang kumpleto ang mga rekwirment sa susunod na kurso.
Natapos na Pisikal at Medikal na eksaminasyon
51
Prosedyur para sa Bagong Estudyante HAKAPLIKANTE BANG Tumungo sa tiyak na kolehiyo para sa 1. Admission NAKATAKDANG PAGLILINGKOD Kinaukulang kolehiyo PANAHONG ITATAGAL BAYAD TAUHANG MAY PANAGUTAN AdmisyonKumite FORMS
Isumite ang mga sumusunod na mga dokumento at ilagay sa brown envelope, isulat and pangalang sa kanang itaas na bahagi A. NSO Sertipiko ng Kapanganakan (Orihinal at 2 kopya) B. NSO Sertipiko ng Kapanganakan (Orihinal at 2 kopya) C. Resulta ng Patunay ng Nakapasang Eksaminasyon sa Unibersidad (Orihinal at 1 kopya) D. Form 138 (H.S. Card) (Orihinal at 1 kopya) E. Sertipiko Medikal (Orihinal at 1 kopya) F. Sertipiko ng Mabuting Asal ang Pag-uugali (Orihinal at 1 kopya) G. Kolehiyo Admission Evalwasyon Porm/College Admission Interbyu Porm (Orihinal at 1 kopya) Punan ng tamang impormasyon sa porm ng admisyon at isumite. Gawan ng dalawang kopya 52
(photocopy) ang naaprubahan Admisyon Porm
3 4
Ipakita anf orihinal na kopya ng admisyon porm para mabigyan ng enrolment advising porm. Punan ng mga tamang impormasyon ang enrolment advising porm, sumulat nang maayos. Pangalang, Kurso, at major (kung meron), Kolehiyo, Lebel, semester, at taon ng pag-aaral, subject ID, subject Code, subject deskripsyon, units, oras, araw at ang lugar O silid. I-presenta and natapos na advising porm para aprubhan Tumungo sa Encoding/Advising senter at ipakita and parubadong advising porm at i-photocopy ng admisyon porm. Tumungo sa Assessment para sa Assessment ng mga bayad at magbayd. Tumungo sa enlistment center para sa enlistment sa klase (para sa konpirmasyon at enrolment) at bibigyan ng Sertipiko ng Rehistrasyon. Tumungo sa Kolehiyo at ipresenta and COR- a Berde na kulay na kopya. Ang enrolment ay tapos na at kunin ang kopya ng COR
Tumanagap at nasiyasat ng advising porm
10 minuto
Adviser
9 10
Tumanggap ng berde na kopya
1 minuto
Klase O Adbyaser ng Programa
Hakbang ng Enrolment para sa mga datihang mag-aaral 53
Hakbang 1.
Aplikante Kumuha ng clearance para sa enrolment mula sa kolehiyong kinabibilangan. Ipakita ang natapos na clearance form para sa pagbibigay ng enrolment advising form. Ifill-up ang enrolment advising form, isulat ang pangalan,Course, major (Kung mayron), Kolehiyo, Antas, Semester, Taong Panuruan, Subject ID, Subject Code, Subject Description, Units, Oras, Araw, Silid aralan at Student Number. Ipakita ang natapos na advising form para sa pag-apruba. Pumunta sa encoding/advising center at ipakita ang inaprubahang advising form at inaprubahang admission form. Pumunta sa Assessment Section para sa Assessment Fees, tapos magbayaran sa Cashier. Pumunta sa Enlistment Center para sa pagpapaenlist ng klase; Confirmation of Enrolmen, kasunod ay ang pag-iissue ng Cetification of Registration o COR. Kapag ang section/class ay puno na. Magrequest ng Increasing Form sa kolehiyo para dagdagan ang kanilang section/class If section/class is full an alternative class will be provided or a request for increase in class size form will be issued for
Nagbibigay Serbisyo
Tagal ng Gawain
Bayad
Taong may pananagutan
FORMS
Iniiwasto ang natapos na form.
10 minuto
class/level/program adviser
4 5
Adviser
54
approval. Bumalik sa Kolehiyo para ibigay ang kopya na green ng COR.
Tanggapan ng kopya ng COR.
1 minuto
Kumpleto na ang Enrolment.
Pamamaraan sa Enrolment ng Returning Students

HAKBANG 1. APLIKANTE Kumuha ng clearance at mga grado ng nakaraang semester para sa ebaluasyon sa Dean ng Admission kasabay ng Leave of Absence (LOA) para maaprubahan ang re-admission. Ipakita ang clearance form LOA at subject ng nakaraang semester na may grado sa class adviser para sa pagbigay ng enrolment form, advising form. Sulatan ang enrolment, advising form ng pangalan, kurso, major (kung kinakailangan) kolehiyo, antas, semester, taon-pamunuan, subject ID, subject code, deskripsyon ng subject, mga yunit, oras, at students ID. Ipakita ang napirmahan na advising form para sa approval. Tumungo sa encoding/ advising center, ipakita ang inaprubahan na advising at admission form. Tumungo sa Assessment para sa mga bayarin at magbayad sa Cashier. Tumungo sa Enlistment center NAKATAKDANG PAGLILINGKOD PANAHONG ITATAGAL BAYAD TAUHANG MAY PANAGUTAN FORMS
3 4
Itsek ang form.
10 minuto
55
para sa enlistment ng klase, kompormasyon ng enrolment at sertipiko ng rehistrasyon (COR) Kapag puno na ang klase/ seksyon, may ibang paglalaanan o paraan gaya ng pagdagdag ng klase na kailangan aprubahan. Isauli sa kolehiyo at ipakita ang berdeng kopya ng COR Sertipiko ng Rehistrasyon.
Tanggapin ang sipi/ kopya ng COR.
1 minuto
Kumpleto na ang enrolment.
Pamamaraan ng pag-enrol para sa mga Transferees 56
HAKBANG 1.
APLIKANTE Tumungo sa University Dean of Admission office. Ipakita/ isumite ang mga sumusunod na dokumento sa 2 mahabang brown envelop: A. NSO certified Birth Certificate (orihinal at 2 xerox) B. resulta ng College entrance test (orihinal at 1 xerox) C. record ng Transkrip ( orihinal at 2 xerox) D. sertipiko ng katibayan na lumipat E. ebaluasyon/ panayan ng pagtanggap sa kolehiyo (orihinal at 1 xerox)
PANAHONG ITATAGAL
BAYAD
TAUHANG MAY PANAGUTAN
FORMS
Sulatan ang enrolment, advising form ng pangalan, kurso, major (kung kinakailangan) kolehiyo, antas, semester, taonpamunuan, subject ID, subject code, deskripsyon ng subject, mga yunit, oras, at students ID. Ipakita ang napirmahan na advising form para sa approval. Tumungo sa encoding/ advising center, ipakita ang
10 mins.
Class/ Program Adviser Dean of Admission
57
inaprubahan na advising at admission form. Tumungo sa Assessment para sa mga bayarin at magbayad sa Cashier. Tumungo sa Enlistment center para sa enlistment ng klase, kompormasyon ng enrolment at sertipiko ng rehistrasyon (COR) Kapag puno na ang klase/ seksyon, may ibang paglalaanan o paraan gaya ng pagdagdag ng klase na kailangan aprubahan. Isauli sa kolehiyo at ipakita ang berdeng kopya ng COR Sertipiko ng Rehistrasyon. Kumpleto na ang enrolment.
1 min.
Pamamaraan ng enrolment para sa Cross-enrollee 58
HAKAPLIKANTE BANG 1. Tumungo sa University
PANAHONG ITATAGAL
BAYAD
TAUHANG MAY PANAGUTAN
FORMS
Dean of Admission
Ipakita/ isumite ang mga sumusunod na dokumento sa 2 mahabang brown envelop. Sertipiko ng katibayan para sa cross-enrollee Sertipikong medical (1 orihinal at 1 xerox)
Tumungo sa kolehiyo na mapagkuhaan ng subject / kurso para sa cross enrollee at pagbibigay ng admission application form, enrolment advising form. Sulatan ang enrolment, advising form ng pangalan, kurso, major (kung kinakailangan) kolehiyo, antas, semester, taonpanuruan, subject ID, subject code, description subject, mga yunit, oras, room at students ID Ipakita ang napirmahan na Itsek ang form advising form para sa approval. Tumugno sa encoding/ advising center at ipakita ang inaprubahann na advising at
10 minuto
59
admission form. Tumungo sa assessement para sa mga bayarin at magbayad sa Cashier. Tumungo sa Enlistment center para sa enlistment ng klase; kompormasyon ng enrolment at sertipiko ng rehistrasyon (COR) Kapag puno na ang klase/ seksyon, may ibang paglalaanan o paraan gaya ng pagdagdag ng klase na kailangan aprubahan. Isauli sa kolehiyo at ipakita ang berdeng kopya ng COR Sertipiko ng Rehistrasyon. Kumpleto na ang enrolment.
Tanggapin ang kopya ng COR
1 minuto
10
Tuition:
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Diskripsyon Graduate Studies (Doctorate) Graduate Studies (Masters) Bachelor of Laws Old Students (Lahat ng mga Kolehiyo) New Students (Lahat ng ibang Kolehiyo) Corporate Courses Other Fees: (Iba pang babayarin) Diskripsyon REHISTRASYON - (New Undergraduate) REHISTRASYON - (New Graduate) REHISTRASYON - (New Corporate)
Amount (Per Unit) PhP 350.00 PhP 220.00 PhP 70.00 PhP 30.00 PhP 30.00 PhP 200.00
Halaga/Babayaran PhP 50.00 PhP 150.00 PhP 150.00
Related Learning Experience (RLE): Diskripsyon Regular and Corporate Nursing Halaga kada Oras PhP 20.00/hr Kaanib kada Oras PhP 10.00/ hr
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TANGGAPAN NG PAGREREHISTRO
Araw at Oras ng Serbisyo ng Tanggapan Nagsisimula ang serbisyo mula Lunes hangang Biyernes, 8:00 Umaga hanggang 5:00 Hapon
Mga Dapat Dalhin: 1. Official Receipt / ID / Clearance 2. Birth Certificate (NSO Authenticated) 3. Marriage Contract ( pag may-asawa) 4. Form 137-A 5. CEFT & TOR (para sa mga lumipat na mag-aaral) 6. Certification from the Dean that Thesis Bound Books (Graduate & Undergraduate courses) or Dissertation Bound Books (Doctoral Courses) are submitted to the College Dean concerned. 7. Authorization letter for those who wish to claim Diploma/Transcript of Records but could not come personally to the Registrar's Office. 8. Picture 2"x2" (1 piece) 9. Affidavit of Loss (para sa request of issuance of reproduced diploma) 10. Original at Kopya ng TOR, Diploma, para sa pag-iissue ng CAV at RLE - Nursing students. Tatagal ng 20 minuto ang transaksyon depende sa dami ng hinihiling.
H A
APLIKANTE
PANAHON G
BAYAD
TAU HAN
FORMS
62
KBA N G 1 2 3 Humingi ng Request Form sa Staff kung saan ang kurso kabilang. Sulatan / Pirmahan ang Request Form at ibalik sa Staff na incharge para sa proseso. Bayaran sa Cashier at wag iwala ang Official Receipt na galling sa Cashier. Bigyan ng Request Form ang Kliyente. Pagproses ng nirequest na dokumento Pagbayad at pagbigay ng Official Receipt.
ITATAGAL
G MAY PANA GUT AN Request Form Request Form Official Receipt
5 segundo 5 minuto 1 minuto Para sa Filipino Students: TOR - P 100.00/pahina Diploma 150.00 (Undergraduate) 200.00 (Graduate) Certs. 50.00/cert. Para sa Dayuhang Estudyante: TOR - P 400.00/pahina Diploma 600.00 (Undergraduate) 800.00 (Graduate) Certs. 200.00
Isumite ang Request Form at ang Offical Receipt sa staff na incharge sa inyong kurso..
Schedule ang pagrelease ng documento
5 segundo
Request Form TOR, Diploma, Certs. Diploma
Paghahanda ng dokumento na nirequest Pagsusuri sa dokumento na hinanda Paglagda ng dokumento inihanda Pagtangap ng dokumento (TOR, Diploma, Certification) Pagbigay ng TOR, Diploma, Certification na hiningi.
5 minuto 5 minuto 5 secs/ signatory 10 segundo
TAPOS NG TRANSAKSYON
Pag-iisyu ng Certificate of Eligibility for Transfer (CEFT)

63
HAKBANG
APLIKANTE
PANAHONG ITATAGAL
BAYAD
1 2 3
Kumuha ng request form sa window/ office in charge. Punan at isauli ang request form sa staff in charge. Bayaran sa Cashiers office
Ibigay ang request form Iproseso ang nirequest na dokumento. Ibigay ang opisyal na resibo.
5 segundo 5 minuto 1minuto Para sa Pilipinong estudyante: TOR P100.00/page CEFT 100.00/page Certifications 50.00/cert. Para sa banyagang estudyante: TOR - P 400.00/page CEFT 400.00/page Certifications 200.00
TAUHANG MAY PANAGUT AN Staff incharge Staff incharge Cashier's Office
FORMS
4 5
Isumite ang request form sa window.
Tatanggapin ang nirequest na dokumento (TOR, CEFT, Certifications)
Ipapaskil ang tamang panahon ng pagkuha ng dokumento. Ihahanda ang sertipikasyon ng eligibility ng paglipat. Ihahanda para sa pirma Ibibigay ang dokumento
1minuto 5 minuto 10 segundo 10 segundo
Clerk / Encoder Clerk / Encoder Staff incharge
TOR/CEFT /Certs. TOR/CEFT /Certs. TOR/CEFT /Certs.
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Ebaluasyon ng mga Grado
H A KB A N G 1 2
APLIKANTE
PANAHONG ITATAGAL
BAYAD
TAUHAN G MAY PANAGU TAN
FORMS
Binibigyan ang kliyente ng request 5 segundo Kumuha ng request form mula sa form. window/staff in charge. Punan ang request form at ibalik ang Nag-poproseso/ nag-aasess ng mga 10 segundo hinihinging dokumento. natapos na form sa in-charge ng pag-proseso. 5 minuto Tatanggapin ang ebaluasyon ng mga Ini-ebalueyt ang mga grado. grado.
Staff incharge Staff incharge Staff in charge
Pag-issue ng kopya ng Diploma

65
H A KB A N G 1 2
APLIKANTE
PANAHONG ITATAGAL
BAYAD
TAUHAN G MAY PANAGU TAN
FORMS
Binibigyan ang kliyente ng request Kumuha ng request form mula sa form. window/staff in-charge. Punan ang request form at ibalik ang Magpo-proseso ng hinihiling. natapos na form sa in-charge ng pag-proseso kasama ang affidavit of loss ng diploma. Magbayad at kumuha ng opisyal na Nagbibigay ng official receipt. resibo mula sa Cashiers office.
5 segundo 5 segundo
5 segundo
Para sa mga estudyanteng Pilipino: P 187.50 bawat Diploma Para sa mga mag-aaral na banyaga: P750.00 baat Diploma
Cashiers Office
Official Receipt
4 5
Ipakita ang OR sa window/ staff in charge.
Pagbibigay ng kopya ng diploma. Pagbigay ng kopya ng diploma para sa pirma.
3 minuto 1minuto
Tanggapin ang Diploma.
Ibigay ang diploma. WAKAS
10 segundo
Clerk/ Encoder College Dean, Univ. Secretary, President Staff in charge
Pag-isue ng Completion Form
66
HAKBAN G 1
APLIKANTE
PANAHONG ITATAGAL
BAYAD
2 3
Kumuha ng Completion form mula sa window/ staff in-charge ng kurso. Punan ito ng kumpletong impormasyon. Ibalik ang Completion Form sa window/staff in charge. Magbayad at tiyaking kunin ang official receipt mula sa Cashiers office.
Nagbibigay sa kliyente ng completion form. Pinapayuhan ang kliyente na sundin ang mga hakbang. Pag-proseso.
5 segundo
TAUHANG MAY PANAGUT AN Staff in charge Staff in charge Staff in charge
FORMS
Completion Form Completion form
10 segundo 5 minuto
Nagbibigay ng OR.
1 minuto
Para sa mga estudyanteng Pilipino: P 50.00undergrad P100.00graduate Para sa mga banyagang estudyante: P200.00
Cashiers Office
Official Receipt
5 6 7 8
Tiyaking may pirma ng University Registrar. Tiyakin ang pirma ng College Dean. Tiyakin ang pirma ng guro. Isumite ang natapos na form sa window/ staff incharge.
Pagpirma ng dokumento ng University Registrar. Pirma ng College Dean. Pirma ng kinauukulang guro. Para sa tamang pagrekord at pagsasaayos. WAKAS
5 segundo 5 segundo 5 segundo 5 segundo
Univ. Registrar College Dean Faculty Staff in charge
Completion form
Pag-issue ng Certification, Authentication, Verification (CAV) para sa Endorsement sa Department of Foreign Affairs (DFA)
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HAKBANG
APLIKANTE
PANAHON G ITATAGAL 3 segundo
BAYAD
Kumuha ng CAV request letter mula sa window/ staff in charge. Isumite ang request letter kalakip ang orihinal at isang set (kopya ng TOR, Diploma, RLE) sa window/ staff in charge. Magbayad at kunin ang OR mula sa Cashiers office.
Ibigay ang CAV request letter sa kliyente. I-verify at i-authenticate ang mga dokumento.
TAUHAN G MAY PANAGU TAN Staff in charge Staff in charge
FORMS
CAV request letter CAV Request Letter with photocopies of TOR , Diploma, RLE
5 minuto
Tanggapin ang bayad at mag-isyu ng opisyal na resibo.
5 segundo
Para sa mga estudyante Pilipino: P100.00- Cert./ Endorsement P500.00Authentication Para sa mga banyagang estudyante: P400.00Certification P200.00Authentication
Cashiers Office
Isumite ang OR sa window o sa taong kinauukulan.
Maghanda na certification/ authentication.
5 segundo
Clerk
certification
Pirma para sa CAV
3 segundo
Registrar
CAV request letter
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Ibigay ang certified documents.
3 segundo
Staff in charge
Certification authenticated, Copies of TOR, Diploma, RLE CAV request letter Certification authenticate d, Copies of TOR, Diploma, RLE
Tanggapin ang dokumento ng CAV.

WAKAS
Clerk
Pag-authenticate ng mga dokumento
69
H A K B A N G 1 2
APLIKANTE
PANAHONG ITATAGAL
BAYAD
TAUHANG MAY PANAGUT AN
FORMS
Humingi ng request form mula sa taong inauukulan. Tanggapin ang form para sa beripikasyon at assessment. Sulatan ang request form at isumite kasama ang orihinal at 4 na set na kopya ng dokumento para i-authenticate ng taong inauukulan. Bayaran at humingi ng OR mula sa Cashiers office.
Ibigay ang request form. Tanggapin ang form para sa pagproseso.
3 segundo 3 segundo
Request Form Request Form, TOR, Diploma Certificati on TOR, Diploma, Certificati on(RLE)
Magbigay ng official receipt
1 minuto
Para sa estudyanteng Pilipino: P 50.00/ set of documents Para sa banyagang estudyante: P 200.00/ set of documents
Cashiers Office
4 5 6
Isumite an request form na may OR Tanggapin at i-evaluate ang dokumento. sa taong inauukulan.
Pag-authenticate sa dokumento.
3 minuto 3 segundo 3 segundo
Tanggapin ang authenticated na dokumento.
Ibigay ang dokumento WAKAS
Staff in charge Univ. Registrar Staff in charge
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FEEDBACK MECHANISM
Ang inyong komento at suhestyon ay makatutulong sa paglinang ng aming serbisyo.
Maaari ninyong gawin ang mga sumusunod: Punan ang aming Feedback Form. Sumangguni sa aming security guard na nakaduty sa gusali ng Administration o lumapit sa aming Assistance Desk. Mag-email sa www.wmsu.edu.ph
FEEDBACK FORM
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Maari niyo pong sabihin kung paano ang serbisyo namin sa inyo. Maaring gamitin ang form na ito para sa inyong mga papuri, reklamo o mungkahi. Lagyan lamang ng tsek ang kahon.
Papuri
Reklamo
Mungkahi
Tao/ Yunit/ Opisinang may kinalamn: __________________________________________________________________ Katotohanan o detalyent napapaloob sa insidente: ______________________________________________________________________ (Maaaring gumamit ng karagdagang papel kung kinakailangan)
Rekomendasyon/ Mungkahi/ Ninanais na aksyon mula sa aming opisina: ___________________________________________ __________________________________________________________________________________________________________ (Maaaring gumamit ng karagdagang papel kung kinakailangan) ---------------------------------------------------------------------------------------------------------------------------------------------------------------Pangalan (Opsyonal):___________________________________ Opisina/ Ahensya: ____________________________________ Tirahan/Address:__________________________________________________________________________________________ Numero: _________________________________________ Pirma: _________________________________________ E-mail Address (kung meron): __________________________ Petsa: ______________________________________________
72

WMSU Citizen's Charter Fil-Eng

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CITIZENS CHARTER

TABLE OF CONTENTS Page #

36. BachelorofArtsinAsianStudies Major: SoutheastAsianStudies

2 days after the interview conducted

Make the recommendation to the President.

2 days after deliberation

The Selection Board (both Faculty & Administrative Personnel) President

5 minutes 5 minutes 5 minutes

Vice President Office of the President Records Section

Before the 15th day of the following month

OTHER PERSONNEL REQUESTS

-Letter of request for

Note: Persons in charge; HRMO II, HRM Asst, Clerk II.

RECORDS AND ARCHIVES OFFICE

DURATION OF THE ACTIVITY

Records and Archives Officer

Personnel in-charge of files

UNIVERSITY SUPPLY OFFICE Requisition

PRESIDENT /VPFor Adm. & Finance

Bids and Awards Committee

Bids And Awards Committee

Bids and Awards Committee

Bids and Awards Committee

Bids and Awards Committee Bids and Awards Committee

Bids and Awards Committee

Bids and Awards Committee

Bids and Awards Committee

Bids and Awards Committee

Bids and Awards Committee

Finance Budget End-User President Supply

DELIVERY AND ACCEPTANCE

DURATION OF THE ACTIVITY

PERSON RESPONSIBLE Storekeeper Storekeeper

Supply Office Property Mgt. Office

DURATION OF THE ACTIVITY

PERSON RESPONSIBLE Supply Office Clerk Accounting Clerk

Accountant President Cashiers Clerk President and Cashier

PROPERTY MANAGEMENT OFFICE AND UNIVERSITY SERVICE CENTER

2 hours 3 hours 1 day 2 to 3 days

Prepares medical/ dental records.

DURATION OF THE ACTIVITY 10 minutes

PERSON RESPONSIBLE University Nurse/ Dental Aide

Medical Record Laboratory request form, Medical Certificate

OFFICE OF THE SECURITY SERVICES

SECURITY CHECKS AND INSPECTION PROCEDURES

At the gates for incoming personnel

Director for Security & Security Personnel

At the gates for incoming vehicles

DURATION OF THE ACTIVITY 20 seconds

Director for Security & Security Personnel

Director for Security & Security Personnel

Director for Security & Security Personnel

Director for Security & Security Personnel

Robbery, Theft and Burglary

Director for Security & Security Personnel

Director for Security & Security Personnel

Director for Security & Security Personnel

Director for Security & Security Personnel

Building Evacuation Guidelines- In case of Fires, Earthquakes, and Bomb Threats

Director for Security & Security Personnel