Lesson Plans
Lesson Plans
Lesson Plans
MODULE 2
Marketing Information Systems, The MR Process Case Study: Kellogs Marketing Environment
MODULE 3
Customer Value ; Customer Satisfaction; The Nature of High Performance Business Michael Porters The Generic Value Chain; Value-Delivery Network Attracting and Retaining Customers ; CRM Consumer Markets - Characteristics affecting consumer behaiour Types of buying decisions; Buying Process Types of buying decisions; Buying Process
MODULE 4
Segmentation Segmentation Targeting Differenciation Positioning Branding Product: Three Levels of Product, Product Classifications, Product: Product Line Decisions Product: New Product Development Product: Product Life-Cycle Strategies Pricing Strategies Pricing Strategies Place: Marketing Channels, Types , Channel Behaviour
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Place: Channel Management Decisions, Supply Chain Management Place: Retailing and Wholesaling Promotion: The marketing communications mix, The Communication Process Promotion: Advertising Promotion: Sales Promotion Promotion: Public Relations Promotion: Personal Selling and Direct Marketing
MODULE 5
New Trends in Marketing: The Global Marketplace New Trends in Marketing: Corporate social responsibility New Trends in Marketing: Online marketing and Network marketing
MODULE 6
Rural Marketing Rural Marketing
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