Travelmate 310 Notebook: Service Guide
Travelmate 310 Notebook: Service Guide
Travelmate 310 Notebook: Service Guide
Service Guide
Copyright
Copyright 1996 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, Acer Incorporated reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Acer Incorporated to notify any person of such revision or changes.
Acer is a registered trademark of Acer Incorporated. Intel is a registered trademark of Intel Corporation. Pentium is a trademark of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
II
Table of Contents
Chapter 1 System Specifications 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Hardware Configuration and Specification . . . . . . . . . . . . . . . . . 3 Software Configuration and Specification . . . . . . . . . . . . . . . . 15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2
Setup Utility
19
19 20 20 21 25 28 29
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigating the Setup Utility . . . . . . . . . . . . . . . . . . . . Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3
Machine Disassembly
31
Disassembly of the upper case from the lower case. . . . . . . . 35 Disassembling the Battery . . . . . . . . . . . . . . . . . . . . . 35 Disassembling the I/O door . . . . . . . . . . . . . . . . . . . . 36 Disassembling the DIMM . . . . . . . . . . . . . . . . . . . . . . 37 Removing the LCD module . . . . . . . . . . . . . . . . . . . . 38 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . 39 Disassembly of the LCD panel . . . . . . . . . . . . . . . . . . 39 Disassembling the Speaker . . . . . . . . . . . . . . . . . . . . 40 Disassembling the LED board . . . . . . . . . . . . . . . . . . 41 Disassembling the Inverter board . . . . . . . . . . . . . . . . 41 Diassembling the LCD . . . . . . . . . . . . . . . . . . . . . . . . 42 Disassembling the upper case . . . . . . . . . . . . . . . . . . . . . . . . 43 Disassembling the touchpad . . . . . . . . . . . . . . . . . . . 44 Disassembling the lower case . . . . . . . . . . . . . . . . . . . . . . . . . 45 Easy Disassembly of LCD Module . . . . . . . . . . . . . . . . . . . . . 47 Removing the battery pack . . . . . . . . . . . . . . . . . . . . . 47 Removing the LCD panel . . . . . . . . . . . . . . . . . . . . . . 48 Removing the inverter, speaker, and LED board. . . . 49 Disassembling the LCD Module . . . . . . . . . . . . . . . . . 50 Easy Disassembly of Main Unit. . . . . . . . . . . . . . . . . . . . . . . . 51
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Table of Contents
Disassembling the battery pack. . . . . . . . . . . . . . . . . . 51 Disassembly of LCD and main unit. . . . . . . . . . . . . . . 52 Disassembly of the main unit . . . . . . . . . . . . . . . . . . . . 54 Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Chapter 4
Troubleshooting
57
Keyboard or Auxiliary Input Device Check . . . . . . . . . 58 Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . 60 TouchPad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Symptom-to-Spare Part Index . . . . . . . . . . . . . . . . . . . . . . . . . 63 Numeric Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Numeric error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 No Beep Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 LCD-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . . 66 Keyboard/TouchPad-Related Symptoms . . . . . . . . . . 66 Indicator-Related Symptoms . . . . . . . . . . . . . . . . . . . . 66 Power-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . 66 PCMCIA-Related Symptoms . . . . . . . . . . . . . . . . . . . . 67 Memory-Related Symptoms . . . . . . . . . . . . . . . . . . . . 67 Speak-Related Symptoms . . . . . . . . . . . . . . . . . . . . . . 67 Power Management-Related Symptoms . . . . . . . . . . . 67 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . 68 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . 68 Peripheral-Device-Related Symptoms . . . . . . . . . . . . 68 Diagnostic Program Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Utility Program Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Thermal Sensor Utility . . . . . . . . . . . . . . . . . . . . . . . . . 70 Running PQA Diagnostics Program . . . . . . . . . . . . . . 71 PQA Diagnostic Program Error Code and Messages . 73 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
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Table of Contents
Chapter 5 Chapter 6 Jumpers and Connectors Spare Parts List 75 77 87 89
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 PCMCIA LAN Card Connection Test . . . . . . . . . . . . . 91 Novell Netware Server Environment Test . . . . . . . . . 91 Microsoft Windows NT Server Environment Test . . . . 91 PCMCIA Modem Card Test . . . . . . . . . . . . . . . . . . . . 92 Microsoft Windows Environment Test . . . . . . . . . . . . . 92 External Modem Box Test . . . . . . . . . . . . . . . . . . . . . 92 Microsoft Windows Environment Test . . . . . . . . . . . . 92 Test Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Microsoft Windows 95 (OSR2) Environment Test . . . . 93 Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Windows 95 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Main System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Hardware Basic Function Test . . . . . . . . . . . . . . . . . . 99 System BIOS Compatibility Test . . . . . . . . . . . . . . . . . 99 Operating System Test . . . . . . . . . . . . . . . . . . . . . . . 102 Application Packages Test . . . . . . . . . . . . . . . . . . . . 102 PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Peripheral Devices Test . . . . . . . . . . . . . . . . . . . . . . 105 Battery Performance Test . . . . . . . . . . . . . . . . . . . . . 107 Battery Life Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Battery Function Test . . . . . . . . . . . . . . . . . . . . . . . . 107 Video & Display Driver Test . . . . . . . . . . . . . . . . . . . 108 Audio Integration Test . . . . . . . . . . . . . . . . . . . . . . . 108 Multimedia PC Function Test . . . . . . . . . . . . . . . . . . 109 Realtime Clock Test . . . . . . . . . . . . . . . . . . . . . . . . . 109 Utility Driver Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Table of Contents
Appendix C Online Support Information Index 111 113
VI
acceleration
External 3.5-inch floppy drive External CD-ROM drive (optional) High-capacity, enhanced-IDE hard disk Lithium-Ion battery pack Heuristic power management system with standby and hibernation
Connectivity
High-speed fax/data modem port Fast infrared wireless communication USB (Universal Serial Bus) port
Chapter 1
Expansion
CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III)
Chapter 1
Processor
Item CPU type Specification Intel Tillamook 200/233/266/300 Mhz or Tillamook--Intel Pentium architecture, 64 bit data bus, 16K-Byte code cache, 16 K-Bytes write back data, cache, MMX 256/512KB L2 cache 1.8V/200/233, 2.0V/266/300 2.5V
BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Support protocol Phoenix V1.0 R00M2F ROM 256KB 32 Pin TSOP PCI 2.1, APM 1.2, DMI 2.00.1, E-IDE, ACPI 1.0, ESCD 1.03, ANSI ATA 3.0, PnP 1.1a, Bootable CD-ROM 1.0, ATAPI RTC battery Specification
System Memory
Item Memory controller Onboard memory size DIMM socket number Supported memory size per DIMM 16MB 1 sockets (1 banks) 16/32/64/128 Specification MTXC (82439TX)
Chapter 1
System Memory
Item Supported maximum memory size Supported DIMM type Supported DIMM Speed Supported DIMM voltage Supported DIMM package Specification 80MB (16MB+64MB) Synchronous DRAM, EDO SDRAM: With SPD, no parity 3.3V 144-pin DIMM
Second-Level Cache
Item Cache controller Tag RAM size Tag RAM voltage SRAM type SRAM size SRAM configuration SRAM speed SRAM voltage 1st level cache control 2st level cache control Cache scheme control 32K*8x1 3.3V PBSRAM 256K/512K 64K*64 Cycle time = 7ns 3.3V always enable always enable Fixed in Write-back Specification MTXC (82439TX)
Video memory
Item Fixed or upgradeable Memory size/configuration Specification Fixed, built-in NM2097A video controller 1.1MB
Video
Item Chip vendor Chip name Chip voltage ZV port support (Y/N) Graph interface (ISA/VESA/PCI) Max. resolution (LCD) Max. resolution (Ext. CRT) NeoMagic NM2097A 3.3 Volts Yes PCI bus 1024x768 (256 colors) 1024x768 (256 colors) Specification
Parallel Port
Item Parallel port controller Number of parallel ports Location Connector type Parallel port function control ECP support Selectable ECP DMA channel (in BIOS Setup) Selectable parallel port I/O address (via BIOS Setup) Selectable parallel port IRQ (via BIOS Setup) 1 Rear side 25-pin D-type Enable/Diable by BIOS Setup Yes (set by BIOS setup) DMA channel 1 DMA Channel 3 3BC, 378h, 278h, Disabled IRQ5, IRQ7 Specification NS PC97338
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Serial Port
Item Serial port controller Number of serial ports 16550 UART support Connector type Location Serial port function control Selectable serial port (via BIOS Setup) Selectable serial port IRQ (via BIOS Setup) 1 Yes 9-pin D-type Rear side Enable/disable by BIOS Setup 3F8h, 2F8h, 3E8h, 2E8h, Disabled IRQ3, IRQ4, IRQ10, IRQ11 Specification NS PC97338
FIR
Item Vendor & model name Input power supply voltage Transfer data rate Transfer distance 5V 4 Mbps/s SIR mode--Min 2.0, Typ 2.6 1.2 Mbps--Min 1.4, Typ 2.0 4 Mbps--Min 1.1, Typ 1.5 IrDA (Infrared Data Association) 1.1, HP-SIR and Sharp ASK +-15 1 Yes Left side 2F8h, IRQ3, Disabled Specification IBM31T1100
Compatible standard Output Radiant Intensity Half Angle Number of Irda ports 16550 UART support FIR location Selectable serial port (by BIOS Setup)
Audio
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate YMF715E-S Built-in Stereo 16-bit SB-16, Windows Sound System Voice, Synthesizer, Microphone, CD 8-/16-bit, mono/stereo 44.1 KHz Specification
Audio
Item Internal microphone Internal speaker / Quantity MPU-401 UART support Yes Yes / 1 piece, on the bezel. Yes Specification
PCMCIA
Item PCMCIA controller PCMCIA voltage controller Supported card type Number of slots Access location ZV (Zoomed Video) port support 32 bit CardBus support OZ6833T OZ6833T Type-II / Type-III Two Type-II or one type-III Right side Yes*1 (Socket 1, lower side) Yes Specification
Fax/Modem
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Support modem protocol Lucent 56K 56K V.34 data modem, V.17 fax modem, voice/audio mode, and digital simultaneous voice and data (DSVD) operation over a dial-up telephone line RJ11 Right side Specification
Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously M38867 API 84-/85-/88-key Yes Yes Specification
Chapter 1
FDD
Item Vendor & model name Floppy Disk Specifications Media recognition Sectors / track Tracks Data transfer rate (Kbit/ s) Rotational speed (RPM) Read/write heads Encoding method Power Requirement Input Voltage (V) +5 +-10% 2DD (720K) 9 80 250 300 300 360 2 MFM 2HD (1.2M, 3mode) 15 80 500 360 2HD (1.44M) 18 80 500 300 Specification D353F3(MISUMI)/MF355H-332MR(Mitsubushi)
HDD
Item Vendor & Model Name Drive Format Capacity (MB) Bytes per sector Logical heads Logical sectors Drive Format Logical cylinders Physical read/write heads Disks Spindle speed (RPM) Performance Specifications Buffer size (KB) Interface Data transfer rate (disk-buffer, MB/s) Data transfer rate (host-buffer, MBs) DC Power Requirements Voltage tolerance 5+-5% 5+-5% 5+-5% 512 IDE 7.0~11.7 16.6/33.3 512 IDE 7.0~11.7 16.6/33.3 460 ATA-4 8.6~14.75 16.6/33.3 4200 2 3 4200 6304 2 4 4200 10068 3 2 4200 2160 512 16 63 3240 512 16 63 4870 512 15 63 IBM DYKA 22160 Specification IBM DYKA 23240 IBM DBCA 204860
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CD-ROM
Item Vendor & Model Name Performance Specification Speed (KB/sec) Access time (ms) Buffer memory (KB) Interface Applicable disc format 1200 KB/s 150 (Typ.) 128 Enhanced IDE compatible (PCMCIA) CD-DA, CD-ROM, CD-ROM XA (except ADPCM), CD-I, Photo CD (Multisession), Video CD, CD+ Soft eject (with emergency eject hole) 5 Specification Addonics pocket CD-II
Battery
Item Vendor & model name Battery Type Pack capacity (mAH) Cell voltage (V) Number of battery cells Package configuration Package voltage (V) Li-ion 1500 3.6 3 3S 10.8 Specification Sony BTP-15A1
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The DC-AC inverter is used to generate a very high AC voltage, supports the LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system unit is turned on. DC-AC Inverter
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output current (mArms) (T62.086.C.00) 7.5 ~ 17 ~700 (max) 1100 (min) 7-~90 1.5~5.0 Specification Ambit T62.105.C.00
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LCD
Item Vendor & model name Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Support colors Optical Specification Contrast ration Brightness (cd/m2) Brightness control Contrast control Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 (typ) 540 (typ) 3.0~3.6 (typ) 430 (typ), 452 (max) 30 (typ) 65 (typ) keyboard hotkey keyboard hotkey 150 (typ) 100 (typ) keyboard hotkey None 8.0 ASTN VGA (640x480) 8.4 TFT SVGA (800x600) 262,144 colors Specification Sanyo LM-DA5322NAW HLD8D4-020300DE
AC Adapter
Item Vendor & model name Input Requirements nominal voltages (Vrms) Frequency variation range (Hz) Maximum input current (A, @90Vac, full load) Inrush current 90~270 47~63 1.0A The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac (60Hz) and 230Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V (60Hz) & 230Vac (60Hz) 16V +-1.0V 300mvp-pmax (20Mhz bandwidth) Specification Delta ADP-36.Rev.AA3
Efficiency
Output Ratings (CV mode) DC output voltage (V) Noise + Ripple (mV)
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AC Adapter
Item Output Ratings (CC mode) Load (A) Turn-on delay time (s, @115Vac) Hold up time (ms; @115 Vac input, full load) Over voltage protection (OVP, V) Short circuit protection Electrostatic discharge (ESD, kV) Primary to secondary Leakage current Regulatory Requirements Internal filter meets: FCC class B requirements. (USA) VDE 243/1991 class B requirements. (German) CISPR 22 Class B requirements. (Scandinavia) VCCI class II requirements. (Japan) 0 (min) 2.3 (max) 2 4 (min) Dynamic output Characteristics Specification
Dielectric withstand voltage 3000 Vac (or 4242 Vdc), 10mA for 1 second 0.25 mA maximum @ 254 Vac, 60Hz
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Icon
Function Power
Lights when the computer enters Standby mode. Lights when the hard disk is active. Lights when the battery is being charged. Lights when Caps Lock is activated Lights when Numeric Lock is activated
Microphone
Hot Keys
Chapter 1
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The computer employs hot keys or key combinations to access most of the computers controls like screen contrast and brightness, volume output and the BIOS setup utility.
Icon
Function Help
Description Displays a list of the hotkeys and their functions. Access the notebook configuration utility. Puts the computer in Standby mode. Press any key to return. Puts the computer in Hibernation mode (Save to Disk). Press the power switch to resume. Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the speaker on and off; mutes the sound. Decreases the speakers volume level. Increases the speakers volume level. Decreases the screen brightness. Increases the screen brightness. Decreases the screen contrast (available only for models with STN displays).
Fn-F2
Fn-F3
Fn-F4
Hibernation
Fn-F5
Display toggle
Fn-F6
Speaker on/ off Speaker volume down Speaker volume up Brightness down Brightness up Contrast down
Fn-F7
Fn-F8
Fn-F9
Fn-F10
Fn-F11
16
Icon
Function Contrast up
Description Increases the screen contrast (available only for models with STN displays). Scrolls the screen one page up. Scrolls the screen one page down. Go to the end of the screen. Go to the beginning of the screen. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off. When Num Lock is on, the embedded keypad is in numeric mode. Prints the information currently displayed on screen. Software specific function.
Fn-T Fn-SL
Fn-Ins
Print Screen
Fn-Del
System Request
* Fn-T only works when no external PS/2 mouse or external serial mouse is connected to the computer.
Activating Hot Keys When activating hot keys, press and hold the first key Fn before pressing the other key in the hot key combination.
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18
Create a bootable diskette C:\Sys A: Copy flash utility & new versions BIOS to the diskette, then boot from diskette driver. 1. Plug in AC power.(to avoid battery no power during flash!) 2. Unit power on, and press F8; system into "safe mode command prompt only" at Microsoft Windows 95 Startup Menu. 3. Using the attached three files to flash rom. 4. Typing "phlash tan01a0.rom" on dos prompt then enter. 5. Waiting for a moment. 6. The end.
Chapter 2
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Setup Utility
The Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/Ouput System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. To activate the Setup Utility, press F2 during POST (while the Travelmate logo is being displayed).
items.
Press Esc while you are in any of the menu options to display the Exit
menu.
Press the cursor up/down keys to move between parameters. Press the plus/minus keys +- to change the value of a parameter. Note: You can change the value of a parameter if it is enclosed in square brackets. Press the Enter key to access a submenu. A > symbol in front of a
Note: Parameter explanations are displayed in the Item-Specific Help section of the Setup Utility (right panel). Navigation keys are shown on the bottom of the screen.
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Main
The Main screen contains parameters involving basic computer settings and hardware information.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter System Time System Date Floppy Disk A Hard Disk 0 Boot Device Priority System Memory Video Memory CPU Type CPU Speed Sets the system time.
Description Format: HH:MM:SS (hour:minute:second) Sets the system date. Format: DD/MM/YYYY (day/month/year) Selects the floppy disk drive type. Options: 1.44 MB, 3 or Disabled. Shows the hard disk size. Press Enter to access the Hard Disk 0 submenu. Press Enter to access the Boot Device Priority submenu. Shows the size of main memory. Shows the size of video memory. Shows the type of the CPU. Shows the speed of the CPU.
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Description Shows the version number of the VGA BIOS. Format: Vx Rx (version and release numbers) Shows the version number of the BIOS. Format: Vx Rx (version and release numbers)
Note: The BIOS versions are important information about your computer. If you experience computer problems and need to contact technical support, this data helps our service personnel know more about your computer.
Hard Disk 0 Submenu The hard disk 0 submenu allows you to set parameters related to your hard disk. Press Enter to access this submenu.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Type Cylinders Heads Sectors Sets the hard disk type. Options: Auto, User or None Shows the number of cylinders of the hard disk. Shows the number of heads of the hard disk. Shows the number of sectors per track of the hard disk. Description
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Note: The values for Cylinder, Heads, Sectors/Track and Maximum Capacity are automatically set when the hard disk type is set to Auto. We suggest you set the hard disk type to [Auto] for problemfree and correct hard disk detection. The computers BIOS automatically sets the parameters in this screen to their optimal values.
Boot Device Priority Submenu The Boot Device Priority submenu allows you to set the boot sequence of the bootable devices in your computer. Press Enter to access this submenu.
The computer boots-up using the sequence specified in this submenu. To set the boot device priority, use the plus/minus +- keys.
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Advanced
The Advanced screen contains parameters that are related to computer hardware.
Note: The parameters in this screen are for advanced users only. You do not need to change the values in this screen because these values are already optimized.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter Serial Port Base I/O Address Interrupt Parallel Port Operation mode Base I/O Address Interrupt
Description Enables or disabled the serial port. Options: Enabled or Disabled Sets the I/O address of the serial port. Options: 3F8, 2F8, 3E8 or 2E8 Sets the interrupt request of the serial port. Options: IRQ3, IRQ4, IRQ10 or IRQ11 Enables or disables the parallel port. Options: Enabled or Disabled Sets the operation mode of the parallel port. Options: Output only, Bi-directional, or ECP Sets the I/O address of the parallel port. Options: 378, 278, or 3BC Sets the interrupt request of the parallel port. Options: IRQ 7 or IRQ 5
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Description Assigns DMA channel 1 or DMA channel 3 for ECP parallel port function. This item becomes active only if you select Extended Capabilities Port (ECP) as the operation mode. Options: DMA 1 or DMA 3
Speaker
Enables or disables the internal speakers. You can override this by toggling Fn-F6 during computer operation. Options: Enabled or Disabled Sets the display on boot-up. When set to Auto, the computer automatically determines the display device. If an external display device (e.g., monitor) is connected, it becomes the boot display; otherwise, the computer LCD is the boot display. When set to Both, the computer outputs to both the computer LCD and an external display device if one is connected. Options: Auto or Both
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. .
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The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Description When set, this password protects the computer and this Setup Utility from unauthorized entry. It also protects certain parameters in the Setup Utility. When Password on boot and/or Password check during Resume is enabled, you need to enter this password to continue operation. Options: Disabled or Enabled
User Password is
When set, this password protects the computer and this Setup Utility from unauthorized entry. When Password on boot and/or Password check during Resume is enabled, you need to enter this password to continue operation. Before setting the user password, you need to set the Supervisor Password. Options: Disabled or Enabled
Set Supervisor Password Set User Password Password on boot Password check during Resume
Press Enter to set the user password. When enabled, the computer prompts you for a password when the computer boots up. Options: Enabled or Disabled When enabled, the computer prompts you for a password when the computer resumes from standby or hibernation mode. Options: Disabled or Enabled
Note: To set the User Password or the Password on boot and Password check during Resume parameters, you need to set the Supervisor Password first.
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2. Type a password. The password may consist of up to seven characters (A-Z, a-z, 0-9).
Note: Important: Be very careful when typing your password because the characters do not appear on the screen.
3. Press Enter. Retype the password to verify your first entry and press Enter. After setting the password, the computer automatically sets the chosen password parameter to Enabled. 4. Press Esc to go to the Exit menu. 5. Press Save Change & Exit to save the password and exit the Setup Utility.
To change a password, follow the same steps used to set a password. Removing a Password Should you want to remove a password, do the following:
1. Use the and keys to highlight a Set Password parameter (Supervisor or User) and press the Enter key. The password box appears
2. Enter your current password in the first parameter and then press Enter. 3. Press Enter twice without entering anything in the next two password
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box to remove the existing password. 4. Press Esc to go to the Exit menu. 5. Press Save Change & Exit to save the password and exit the Setup Utility.
Power Saving
The Power Saving screen contains parameters that are related to powersaving and power management.
The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Description Enables or disables power management based on timeout settings in this screen. Options: Enabled or Disabled When enabled the computer does not enter display standby mode. Always enable this parameter when playing VCDs (Video Compact Disc). If not, the system will enter standby mode after 30 minutes and the screen will go blank. Options: Enabled or Disabled
Enables or disables the suspend function during a batterylow condition. When the computer is running very low on battery power, the computer will enter suspend mode if PhDISK is installed and the suspend file is valid. . Options: Enabled or Disabled
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Description When on, and an incoming modem ring is detected, the computer wakes up from suspend mode. Options: On or Off When on and the system resume date and time are valid, the computer resumes (wakes up) at the set time and date. Options: On or Off Sets the time the computer resumes from if Resume on Time is on. Format: HH:MM:SS (hour:minutes:seconds) Sets the date the computer resumes from if Resume on Time is on. Format: DD/MM/YYYY (day/month/year) Enables or disables warning beeps during a battery-low condition. Options: Enabled or Disabled
Resume Time
Resume Date
Exit
When you select the Exit menu or press Esc from any screen, the Exit options screen displays.
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Parameter Exit Saving Changes Exit Discarding Changes Load Setup Defaults Load Previous Values Save Changes
Description Saves any changes made, exits the Setup utility and reboots. Discards any changes made, exits the Setup utility and reboots. Resets all parameters to their factory-default values. Disregards any changes made in the current session and reloads their previous values. Saves any changes made.
Note: If you make any parameter changes, select Exit Saving Changes or Save Changes to store your changes.
30
discharge
Flat-bladed screwdriver Phillips screwdriver Hexagonal screwdriver Tweezers Plastic stick
The flowchart on the following page gives a clearer and more graphic representation of the entire disassembly sequence. Please refer to it from time to time, together with the screw list below. For a more detailed disassembly procedure, please refer to the Service CD kit. The screws for the different components vary in size. During the disassembly process, group the screws together with the corresponding components to avoid mismatch when putting back the components.
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B a tte ry p a c k
S c re w L is t A : M 2 .5 * 5 L 8 6 .9 A 5 2 3 .5 R 0 B : M 2 *3 L 8 6 .9 A 5 2 2 .3 R 0
I/O d o o r
H in g e c o ve r
K e yb o a r d A x 2 A x 2 D IM M m o d u le D IM M co ve r
L C D F P C c a b le A x 4
U p p e r c a se
A X 7
T ou chp a d c a b le
M a in u n it
L C D m o d u le
A x 2 C o v e r s w co n n e c to r L CD p an e l A x 4 C P U h e a ts in k A x 2 P C M C IA p la te T ou ch pa d B x 2 T ou ch pa d F P C c a b le
L E D bo ard
S p e ake r
In v e rte r b oa rd
A x 2
H D D b ra ck e t
L C D h in g e re in p la te A x 4
HDD
M o th e rb o a r d B a ze l
D is assem b ly F lo w ch a rt O f T M 3 10
32
B atte ry p ac k
A x 2 LCD panel
L E D bo a rd
S pe a k er
In ve rte r
A x 2 L C D h in ge rein p la te
L C D FP C c ab le
LCD H in ge c ov e r
k ey bo a rd A x 2 LCD FPC c ab le A x 4 L C D h in ge
E a s y D is a s s e m b ly F lo w c h a rt O f L C D M o d u le
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33
B a tte ry p a ck
H in ge c o v e r
K e y b o a rd
L C D F P C c a b le
T o u c h p a d c a b le A x 7
M a in u n it A x 4 CPU h e a ts in k A x 2 P C M C IA p la te
C o ve r sw c o n n e c to r
LCD and u p p e r ca s e
H D D b ra c k e t
HDD
MO DEM
M o th e rb o a rd
34
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35
3. Gently, lift out the keyboard and flip it over. 4. Disconnect the keyboard cables
36
3. Push out the latches on either side of the DIMM module 4. Remove the DIMM module.
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37
3. Close the LCD cover. 4. Remove the two screws on both sides of the hinges
38
3. Carefully snap off the LCD panel. 4. Lift out the LCD module.
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39
40
3. Remove the inverter board from its latches on the display bezel.
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41
2. Remove the six screws on the LCD hinge plate. 3. Lift the LCD hinge plate from the display bezel.
4. Remove the hinges and LCD-FPC cable from the display bezel. 5. Remove the LCD from the display bezel
42
3. Remove the screws to separate the upper case. 4. Remove the cover switch cable from the main unit.
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43
3. Remove the touchpad cable from the upper case. 4. Remove the touchpad board from the uppercase.
44
3. Disconnect the DC-DC converter from the system board. 4. Remove the two screws on the PCMCIA heat sink
5. Slide the PCMCIA heat sink backwards. 6. Remove the hard disk bracket.
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7. Disconnect the hard disk module from the system board. 8. Disconnect the modem board.
9. Remove the system board from the lower case. 10. Remove the four screws from the system board.
46
Chapter 3
47
3. Remove the two screws on the top of the display bezel. 4. Detach the LCD panel.
48
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49
3. Lift the LCD plate from the display bezel. 4. Remove the hinges and LCD-FPC cable from the display bezel.
50
Chapter 3
51
52
5. Remove the screw on top of the upper case. 6. Remove the five screws at the bottom of the upper case.
7. Disconnect the cover switch cable. 8. Detach the upper case from the LCD.
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3. Remove the two screws on the PCMCIA heat sink. 4. Slide the PCMCIA heat sink backwards.
5. Remove the hard disk bracket. 6. Disconnect the hard disk module from the system board.
54
7. Disconnect the modem board. 8. Remove the system board from the upper case.
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55
56
Chapter4 Troubleshooting
Use the following procedure as a guide for computer problems.
Note: The diagnostic tests are intended to test only Acer products. NonAcer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Note: To run the diagnostics, refer to Running the Diagnostics..
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST beeps, but no error codes are displayed. POST detected an error and displayed numeric error codes. The diagnostic test detected an error and displayed a Spare Part code. Other symptoms (such as LCD display problems). Symptoms cannot be re-created (intermittent problems). Go To Power Systems CheckCheck. Symptom-to-Spare Part Index, and then use the No Beep Symptoms table. Symptom-to-Spare Part Index, and then use the Beep Symptoms table. Symptom-to-Spare Part Index, and then use the Numeric Error Codes table. Running the Diagnostics. Symptom-to-Spare Part Index, and then use the Other Symptoms table. Use the customer-reported symptoms and go to Symptom-to-Spare Part Index.
Note: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
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Do the following to select the test device. See Running the Diagnostics for details. 1. Boot from the diagnostics diskette and start the PQA program (please refer to Running PQA Diagnostics Program). 2. Go to the diagnostic Diskette Drive in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. If an error occurs with the internal diskette drive, reconnector the connector on the Main board. If the error still remains: 1. 2. 3. 4. 5. Reconnector the diskette drive. Replace the diskette driver cable. Replace the diskette. Replace the IDE board Replace the Main board.
If any of these devices do not work, reconnector the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. If the problem is not corrected, replace the device and then the Main board.
58
Memory Check
DIMM cards are available for increasing memory capacity.
On Board (MB) 16 16 16 16 16 0 8 16 32 64 Slot 1 (MB) Total Memory (MB) 16 24 32 48 80
Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the PQA program (please refer to Running PQA Diagnostics Program. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. Note: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
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used:
If the power problem occurs only when the port replicator is used,
Charging. 1. Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable. See the following figure :
Pin 1 2
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Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. If the charge indicator still does not turn on, replace the Main board. Then reinstall the battery pack. If the reinstalled battery pack is not charged, go to the next section.
TouchPad Check
If the TouchPad does not work, check the configuration in the TouchPad BIOS program. If the configuration of the TouchPad is disabled, select Enable to enable it. If this does not correct the TouchPad problem, continue with the following. After you use the TouchPad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure
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is applied to the TouchPad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time. If a click button problem or the pointing stick problem occurs, do the following: 1. Boot from the diagnostics diskette and start the PQA program (please refer to Running PQA Diagnostics Program. 2. Go to the diagnostic Pointing Dev. in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. If either the pointing stick or the click button do not work, do the following actions one at a time to correct the problem. Do not replace a nondefective Spare Part: 1. Reconnector the TouchPad cables. 2. Replace the TouchPad FPC. 3. Replace the TouchPad.
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Note: Perform the Spare Part replacement or actions in the sequence shown in the Spare Part/Action columns. If a Spare Part replacement did not solve the problem, put the original part back in the computer. Do not replace a nondefective Spare Part.
This index can also help you determine the next possible Spare Part to be replaced when servicing a computer. Numeric error codes show the errors detected in POST or system operation. If no codes are available, use narrative symptoms. If the symptom is not listed, go to Undetermined Problems .
Note: If the system fails after you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error
0211 Stuck Key 0211 Keyboard error 0212 Keyboard Controller Failed 0213 Keyboard locked - Unlock key switch
1. Go to Keyboard or Auxiliary Input Device Check. 1. Go to Keyboard or Auxiliary Input Device Check. 1. Go to Keyboard or Auxiliary Input Device Check. 1. Unlock external keyboard
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0280 Previous boot incomplete Default configuration used 0281 Memory size found by POST differed from CMOS 02B0 Diskette driver A error 02B2 Incorrect Drive A type - run SETUP 02D0 System cache error - Cache disabled 02F0 CPU ID: 02F5 DMA Test Failed 02F6 Software NMI Failed
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Error Messages
Symptom / Error Device Address Conflict Spare Part / Action in Sequence 1. Run Load Setup Defaults in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board 1. Run Load Setup Defaults in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board 1. DIMM 2. BIOS ROM 3. Main board 1. None 1. BIOS ROM 2. Main board 1. Run Load Setup Defaults in BIOS Setup Utility. 2. Backup battery (RTC) 3. Main board 1. Diskette drive 1. Hard Disk 2. Main board
Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict
No Beep Symptoms
Symptom / Error Spare Part / Action in Sequence 1. Ensure every connector correctly 2. DIMM 3. Main board 1. 2. 3. 4. 5. 6. 7. 1. 2. 3. 4. 5. 6. Reconnector LCD connectors LCD inverter ID LCD FPC cable LCD inverter LCD LED board Main board Reconnector the LCD connectors LCD inverter ID LCD FPC Cable LCD inverter LCD Main board
1. Speaker
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LCD-Related Symptoms
Symptom / Error Spare Part / Action in Sequence 1. 2. 3. 4. 5. 6. 7. 1. 2. 3. 4. 5. 6. 1. 2. 3. 4. 5. Reconnector the LCD connector Keyboard (if control is from the keyboard) LCD inverter ID LCD FPC Cable LCD inverter LCD Main board Reconnector the LCD connector LCD inverter ID LCD FPC Cable LCD inverter LCD Main board LCD inverter ID LCD inverter LCD FPC Cable LCD Main board
LCD backlight not working LCD too dark LCD brightness can not be
adjusted
LCD screen unreadable Characters missing pels Screen abnormal Wrong color displayed
Keyboard/TouchPad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. TouchPad does not work. Spare Part / Action in Sequence 1. Reconnector the keyboard cable. 2. Keyboard 3. Main board 1. Reconnector TouchPad cable. 2. TouchPad board 3. Main board
Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Spare Part / Action in Sequence 1. 2. 3. 4. Reconnector the LED board LCD FPC cable LED board Main board
Power-Related Symptoms
Symptom / Error Power shuts down during operation Spare Part / Action in Sequence 1. 2. 3. 4. Battery AC Adapter DC/DC & Charge board Main board
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Power-Related Symptoms
Symptom / Error The system will not power-on. Spare Part / Action in Sequence 1. 2. 3. 4. Battery AC adapter DC/DC & Charge boar Main board
1. DC/DC & Charge board 2. Main board 1. Battery 2. DC/DC & Charge board 3. Main board
PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PCMCIA Spare Part / Action in Sequence 1. PCMCIA slots assembly 2. Main board
Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. Spare Part / Action in Sequence 1. Enter BIOS Utility to execute load setup default settings, then reboot system. 2. DIMM 3. Main board
Speak-Related Symptoms
Symptom / Error Speakers have noise or no sound comes from system Spare Part / Action in Sequence 1. Speaker 1. LCD FPC cabler 2. Main board
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Peripheral-Device-Related Symptoms
Symptom / Error External display does not work correctly. Print problems. Spare Part / Action in Sequence 1. Main board 1. 2. 3. 4. 1. 2. 3. 4. Run printer self-test. Printer driver Printer cable Main Board Device driver Device cable Device Main board
Note: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems.
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Spare Part replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the Main board in loop mode at least 10 times. 2. If no error is detected, do not replace any Spare Part. 3. If any error is detected, replace the Spare Part shown by the Spare Part code. Rerun the test to verify that no more errors exist.
Undetermined Problems
You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or
68
the system is inoperative. Follow these procedures to isolate the failing Spare Part (do not isolate nondefective Spare Part).
Note: Verify that all attached devices are supported by the computer. Note: Verify that the power supply being used at the time of the failure is operating correctly. (See Power Systems Check): 1. Power off the computer. 2. Visually check them for damage. If any problems are found, replace the Spare Part. 3. Remove or disconnect all of the following devices:
a. Non-Acer devices b. Devices attached to the port replicator c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. DIMM g. Diskette drive h. PC Cards
4. Power on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing Spare Part. 7. If the problem remains, replace the following Spare Part one at a time. Do not replace a nondefective Spare Part:
a. Main board b. LCD assembly
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70
Diag
Result
SysInfo
Option
Exit
Press -> or <- to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Resoult, SysInfo, Option and Exit. The Diag option lets you select testing items and times. The following screen appears when you select Diag from the main menu.
PQA
Vx_x
xx-xx-xx
Diag
Result Diag
SysInfo
Option
Exit
This screen allows you to specify the number of tests to perform. The options are as follows: Manual Test Performs a single test and Manual checks the selected test items in sequence.
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Auto Test Performs multiple tests of the selected items and AUTO check the select test items in sequence.
Note: PCMCIA Diagnostic Supports Manual test only. Do not select PCMCIA Diagnostic in Auto Test.
The screen below appears if you select AUTO Test.
PQA
Vx_x
xx-xx-xx
Diag
Result Diag
SysInfo
Option
Exit
Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below).
PQA Vx_x xx-xx-xx
SysInfo
Option
Exit
SPACE: mark/ummark selecting item ESC : return to upper menu F2 : test the marked item(s) ENTER: open subitems menu Test Times = 1
Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available suboptions of each selected item. Press Esc to close the close the submenu.
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The right corner screen information gives you the available function keys and the specified test number.
Space ESC F1 F2 Enter Test Times Enables/disables the item Exits the program Help Tests the selected item(s) Opens the available suboptions Indicates the number of tests to perform.
Note: The F1 and F2 keys function only after you finish configuring the Test option.
2XXX
Memory error
3XXX
Keyboard error
Video error Parallel Port error Serial port or Main board error Diskette drive error Hard disk error
9XXX
CD-ROM error
10XXX 11XXX
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74
SW2 UK
JP
CN6 CN21
CN12
CN13
CN10 CN19
On Off
CN20 CN7
CN2
Chapter 5
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76
Picture Mainboard
Description
Part No.
55.42B01.011 55.42B01.021
54.09011.201
34.42B21.001
50
Chapter 6
77
Picture
19.21030.401
23.40025.031
55.42B02.001
50.42B03.001
60.42B05.001
60.42B04.001
78
Picture
6M.42B02.001
LCD 8.4" TFT ASSY 8.4" TFT LCD MODULE TM310 6M.42B07.001 1
34.42B21.001
50
56.07B01.001
19.21030.401
23.40025.031
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Picture
50.42B02.001
60.42B07.001
60.42B08.001
31.42B02.001
6M.42B02.001
80
Picture
34.42B06.001
50
31.42B04.001
50
34.42B23.001
50
34.42B01.001
60.42B03.001
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Picture
50.42B01.001
50.42B04.001
50
60.42B02.001
Miscellaneous ASSY CUSHION,FOOT,MODEM,DOOR PACK ASSY HINGE COVER PACK TM310 6M.42B01.001 5
6M.42B03.001
50
ASSY NAME PLATE PACK TM310 ASSY CSREW PACK TM310 CD-ROM
6M.42B05.001 6M.42B06.001
50 5
82
Picture
Description EXTERNAL CD ROM(EUR)TITANIUM (EUROPE) EXTERNAL CD ROM(EUR)TITANIUM (EUROPE+UK) EXTERNAL CD ROM(UK)TITANIUM (US+UK) CD ROM KIT PACKCD-II TITANIUM (US) CD ROM ADDON/12.31243.E7E
1 1
50.42B05.001
ADT 5V 2A DSA-0101-05 EUR ADT 5V 2A DSA-0101-05 US ADT 5V 2A DSA-0101-05 UK ADT 5V 2A DSA-0101-05 SINGAPORE DIMM DIMM EDO 16MB 3.3V 60NS SO-DIMM M5M4V16S30BTP-10 16MB SO-DIMM M5M4V64S40ATP-10L 32MB SO-DIMM 252519 64MB EDO/ SPD4*16 SO-DIMM 253509-10 64MB(NEC) FDD
1 1 1 1 1
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Picture
50.40B05.001
HDD HDD 2.1GB IBM/DYKA-22160 IDE HDD 3.2G IBM/DKLA23240 56.02756.051 56.02971.021 1 1
55.42B03.001
33.42B04.001
50
Keyboard
84
Picture
Description KEYBOARD N860-7654-T001(US) KEYBOARD UK KEYBOARD JP KEYBOARD CHINESE TITANIUM KEYBOARD GERMAN TITANIUM KEYBOARD FRANCH TITANIUM KEYBOARD SWISS TITANIUM KEYBOARD ITALY TITANIUM KEYBOARD SPAIN TITANIUM
Part No. 90.42B07.001 90.42B07.00U 90.42B07.00J 90.42B07.00C 90.42B07.00G 90.42B07.00F 90.42B07.000 90.42B07.00I 90.42B07.00S 27.01618.001 27.03518.001 27.01218.031 27.01218.021 27.01318.021 27.01418.021 25.10037.051
Power CORD SPT-2 #18*2C 7A125V1830MM (US) CORD T-MARK 2P 7A125V JAPAN CORD H03VVH2-F 2G 2.5A 250V UK CORD H03VVH2-F #18*2C 2.5A250V (Eur) CORD SAA 2C 7.5A 250V(AUS)2LDF CORD H03VVH2-F 2G 2.5A250V S.A (South Africa) ADT 90-264V ADP-36NB V.A3 TITA
60.42B01.001
Others
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Picture
62.10024.031
LEVEL 1 : Stands for Field Replaceable Units (FRU) and Customer Replaceable Units (CRU) for system level 1 service repair use.
86
31xD 31xT
32MB 32MB
Li-Ion Li-Ion
x: define CPU/HDD/MEM/BTY/modem, the expansion MEM might use 31xD/ T-xx as consideration, like 31x D/T-64
Appendix A
87
88
Appendix B
89
Network
In the Network function test, this model has been tested under different Operating Systems with different PCMCIA LAN Card, PCMCIA Modem Card and External Modem Box via COM port etc. During test we combined system basic feature such as Power Management function, Hot Keys etc.
90
PCMCIA LAN Card Connection Test Novell Netware Server Environment Test
Connect to the Novell NetWare 3.12 and Novell NetWare 4.11 Server Microsoft Windows 95 (OSR2) Test BASIC TEST:
Insert PCMCIA card into PCMCIA socket Check the beep sound Check the PC Card (PCMCIA) Properties Check the System Properties
Netware Networks
Install NSTEST program Run NSTEST program more than one hour
Write/Compare test between local drive and network drive more than one hour
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92
Test Results
Microsoft Windows 95 (OSR2) Environment Test
PCMCIA Ethernet LAN Adapte
ETHERNET 3Com Etherlink III PCMCIA (3C589C) 3Com Etherlink III PCMCIA (3C589D) D-Link DE-650CT PCMCIA Adapter D-Link DE-660 PCMCIA Adapter IBM Ethernet Credit Card Adapter II IBM Etherjet PC Card Olicom OC-2220 Ethernet GoCard TDK LAN-LAC-CD021 TI Ethernet PCMCIA Adapter II Xircom CE-10A Corporate Series Credit Cart Ethernet Adapter Xircom Credit Card Ethernet Adapter IIPS Xircom Credit Card Ethernet 10/100 (CE3-10100) CardBus Card 3COM Fast Etherlink XL (3C575-TX) Xircom CardBus Ethernet 10/100 (Card Bus) TOSHIBA CardBus 100BASE-TX (Card Bus) Intel EtherExpress PRO/100 Mobile Adapter 32 Bit (Card Bus) Ethernet+Modem COMBO Card 3 Com (3C562C/3C563C) EtherLink III + 336 Modem PC Card 3 Com Etherlink III (3C563D) D -Link DME-336T Lan/Fax/Modem Combo Megahertz CC-XJEM 3288 Multifunction Card NW 32 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass NW 3.12 Pass Pass Pass Pass NW 3.12 Pass Pass Pass Pass NW 4.11 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass NW 4.11 Pass Pass Pass Pass NW 4.11 Pass Pass Pass Pass NT3.51 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass NT3.51 Pass Pass Pass Pass NT3.51 Pass Pass Pass Pass NT4.0 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass NT4.0 Pass Pass Pass Pass NT4.0 Pass Pass Pass Pass
Chapter B
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Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
94
Pass Pass
Pass Pass
Pass Pass
Pass Pass
Pass
Pass
Pass
Pass
Chapter B
95
Lucent 56K FAX/ MODEM EXTERNAL MODEM BOX USRobotics Sportster 28800 FAX MODEM ADI 33600 SVD Modem
Pass
Pass
Pass
Pass
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Limitations
These tips provide technical information about known difficulties that could be encountered when using this product. Our engineers are working continuously to eliminate these and all other potential problems, but our preliminary research has revealed that the following potential limitations may exist: 1. Setup difficulties may be incurred when using the Olicom TRN/Modem Combo Card (OC3232). 2. If a 3COM CB chip is installed and the computer has only 16MB of RAM, difficulty may occur when booting Win95. (It may boot Win95 repeatedly.) 3. The internal modem (Modem driver version 4.16.1) may be unable to receive ring-in calls.
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Windows 95
In this Windows 95 environment test, the system is tested under Microsoft Windows 95. At the same time, the system will be tested under many application packages, PCMCIA cards, peripherals and so on.
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Memory SIMM
Size (MB) 8 16 32 64 EDO SDRAM EDO SDRAM Type NEC Mitsubishi NEC Vendor Mitsubishi Test Result Pass Pass Pass Pass
Advanced Setting
Item Serial Port Parallel Port Speaker (Enable/Disable) Boot Display Device (Auto/Both) Pass Pass Pass Pass Test Result
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System Security
Item Set User Password Set Supervisor Password Password on boot Password check during Resume Pass Pass Pass Pass Test Result
Default Settings
Item Load Setup Defaults Load Previous Value Pass Pass Test Result
Special Function
System Setup Lid Closure Microswitch Battery-charge LED On Battery-low LED blinking Suspend to Disk on Battery Low Modem Ring Wake Up Drive in Use LED System Standby LED Hotkey <Fn> + <F1> <Fn> + <F2> <Fn> + <F3 <Fn> + <F4> <Fn> + <F5> Pass Pass (Must under Windows 95) Pass Pass Pass Pass Pass Pass Pass Ref to 13.1.8 Pass Pass Test Result
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Special Function
System Setup <Fn> + <F6> <Fn> + <F7> <Fn> + <F8> <Fn> + <F9> <Fn> + <F10> <Fn> + <F11> <Fn> + <F12> <Fn> + < <Fn> + < <Fn> + < <Fn> + < <Fn> + <H> <Fn> + <> Ports Built-in Mic/Mic-in Built-in Speakers/Speaker Out FIR Built-in Modem USB Port Pass Pass Pass Ref to 13.1.8 Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Test Result
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Communication Test
Env. Windows 95 Application Package Name Laplink Version v7.5 Vendor Travelling Software Test Result Pass
Diagnostic Test
Env. Windows 95 Application Package Name QAPlus/Win Version R7.1 Vendor Diagsoft Test Result Ref to 13.1.2
CD Titles
Class Education Encyclopedia Microsoft Bookshelf 96 Microsoft Cinemania 96 Microsoft Encarta 96 Microsoft Home Series CD Disk CD Name Great Cities of the World Test Result Pass Pass Pass Pass Pass Pass
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CD Titles
Class Photo CD Music CD Name Powerphoto CD Coreldraw Photo CD The Great Fantasy Adventure Album Super Bass Sound 3 Dimensional Sound High Resolution Music Game Music Highlights Diabb Tomb Raider Microsoft Golf Virtua Fighter 2 Zoombini Video CD 1.x, 2.0 Karaoke CD Movie CDs Test Result Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass
PCMCIA Card
The following PCMCIA card will test under the Microsoft Windows 95. ATA Drive
Model Name VIPER 170E (170 MB) SunDisk ST72P5 (2.5 MB) SunDisk ST75P5 (5 MB) SunDisk ST710P5 (10 MB) SunDisk ST720P5 (20 MB) ATA Flash Card FL4M5VA (4 MB) ATA Flash Card FL8M5VA (8 MB) ATA Flash Card FL16M5VA (16 MB) VIPER Seagate Seagate Seagate Seagate Viking Viking Viking Vendor Test Result Pass Pass Pass Pass Pass Pass Pass Ref to 13.1.12
SCSI Card
Model Name APA -1460 Slim SCSI APA-1480 Slim SCSI Adaptec Adaptec Vendor Test Result Ref to 13.1.1 Ref to 13.1.1
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CD-ROM
Model Name TORISON 24X KXL-D740 (X20, SCSI) Vendor Addonics Panasonic Pass Pass Test Result
ZV Card
Model Name Margi Margi Vendor Pass Test Result
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Keyboard
Device Name Acer 6511 Acer6512 Acer 6017 (Keypad) Natural Keyboard Type PS/2 (104 Key) PS/2 (105 Key) PS/2 (17 Key) PS/2 (104 Key) Vendor Acer Acer Acer Microsoft Test Result Pass Pass Pass Pass
Mouse
Device Name Microsoft PS/2 Mouse Microsoft IntelliMouse Acer S-34 PS/2 Mouse Logitech PS/2 Mouse Addonics PRO-5 Microsoft Home Mouse -Serial Internal TouchPad Type PS/2 PS/2 PS/2 PS/2 Serial Serial TouchPad Vendor Microsoft Microsoft Acer Logitech Addonics Microsoft Synaptics Test Result Pass Pass Pass Pass Pass Pass Pass
Monitor
Device Name AcerView 56e AcerView 76ie Type UVGA (DDC2B) UVGA (DDC2B) Acer Acer Vendor Test Result Pass Pass
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Monitor
Device Name AcerView 98 MultiSync E1100 Compaq V70 Type UVGA (Green) (DDC2B) (DDC2B) Acer NEC Compaq Vendor Test Result Pass Pass Pass
USB Device
Device Name Camera (YC76) USB Logitech Genius NICHE USB Mouse Acer 6511-M Type USB USB USB USB Intel Logitech KYE API Vendor Test Result Pass Ref to 13.1.7 Ref to 13.1.7 Pass
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Test Result
Type TFT 8.4 CPU Pentium 233 Test Result 02:10:00
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BOTH
Pass Pass Pass Pass Pass STN VGA 600x480 Pass Pass Pass Pass Pass
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Chapter B
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Limitation
These tips provide technical information about known difficulties that could be encountered when using this product. Our engineers are working continuously to eliminate these and all other potential problems, but our preliminary research has revealed that the following potential limitations may exist: 1. While using the Slim SCSI card (1480 or 1460) to connect to a CD-ROM playing video, the system may hang when entering standby (STD) mode. 2. When using QAPlus/Win R7.1, the system could incur memory, floppy drive, or COM port (COM3) problems. 3. In BIOS, the "VGA always on" setting may function improperly. 4. While playing back video from the external CD-ROM (Addonics 24X), the system may hang or experience a fatal exception when using the STD hotkey. 5. The timeout function of the Standby timer may function improperly. 6. In BIOS, the "Resume on time" date setting may function improperly. (The system might resume when the time is matched even when the date is unmatched.) 7. After pressing the STD hotkey to enter standby mode, plugging or unplugging the USB mouse may cause a fatal exception. 8. The internal modem (Modem driver version 4.16.1) may be unable to receive ring-in calls. (The "Resume on modem ring" setting may function improperly.) 9. When using MediaPlayer to play back a full-screen AVI file, the screen may tremble after resuming from STD mode. 10. While using ActiveMovie to play an MPEG file (original size), the shutdown screen may be abnormal when restarting the system. 11. When playing back an MPEG file, the screen display (STN and TFT, 800*600*High color) may be abnormal. 12. Win95 is unable to configure the Viking 16-MB ATA Flashcard. 13. The internal speaker motor of the new Addonics 24X CD-ROM makes an audible spin noise. 14. Covering the internal microphone with a finger may cause a highfrequency noise.
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The service repair section provides you with downloadable information on:
Troubleshooting guides Tooling box information Repair instructions for specific models Basic repair guidelines Debug cards for Acer's latest models
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.
Appendix C
111
of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us
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Index
B
boot order setting in Setup Utility 23
N
num lock 17
D
date setting in Setup Utility 21 display hot keys 16
P
password changing in Setup Utility 27 checking during boot 26 checking during resume 26 removing in Setup Utility 27 setting in Setup Utility 27 power managing in Setup Utility 28
H
Heuristic Power Management 28 Hibernation mode hot key 16 hot keys 16
S
serial port setting in Setup Utility 24 Setup Utility 20?? Boot Device Priority submenu 23 entering 20 Exit menu 29 Hard Disk 0 submenu 22 Main menu 21 navigating 20 Power Saving menu 28 Security menu 25 speakers hot keys 16
K
keyboard hot keys 16
M
media activity on indicator 15
Index
113
T
Time setting in Setup Utility 21
U
Utility BIOS Setup 20
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Index