Privacy Policy

Derinngarden is responsible for the processing of personal data as described in this privacy policy. In this privacy policy, we explain what kind of personal data we store and how we process it. This privacy policy applies to: https://www.derinngarden.no/

Personal information we collect and process

We process the following categories of personal information:

Basic information: First name and surname

Contact information: Address, telephone number, email address

Account and profile information: Settings, preferences,

Payment information: Transaction information, payment method

Customer history and engagement: Ordering and delivery information, shopping cart movements, discount codes, loyalty program information,

Customer history and engagement: Active products and agreements as well as products and services you have had before, how much and how often they are used, status of products/services,

Customer activity: Reading and action history from app, websites, or electronic communications we send out. Also, technical information about the devices you use.

Cookies: See our cookie information here: Cookies

Personal information is collected in most cases directly from you or generated in connection with your use of our services and products. When we collect personal information from other sources, we collect personal information from the following sources: Facebook and Instagram.

How we use personal information Delivery of service/agreement

We use your personal information to fulfill our agreements with you, i.e., when you have ordered a product or service from us. The legal basis for processing personal

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information for this purpose is that the processing is necessary to fulfill an agreement with you.

Management of customer relationship

We use your personal information to manage our customer relationship with you. This may include customer service, complaint handling, and error correction regarding your customer relationship. The legal basis for processing personal information for this purpose is that the processing is necessary to fulfill an agreement with you.

Analysis, business development and service improvement

We are continuously working to develop and improve our services and products. Much of this work involves analyzing various forms of personal information, such as customer activity, customer history, and account and profile information. The legal basis for processing personal information for this purpose is our legitimate interest.

Customized user experience

We customize the user experience and communication to your customer relationship, and we use personal information for this. The legal basis for processing personal information for this purpose is our legitimate interest.

Sales and marketing

We use personal information in connection with the sale and marketing of our products and services, such as when you receive an email from us. The legal basis for processing personal information for this purpose is our legitimate interest. You have the opportunity to opt-out of parts of this processing by, for example, opting out of receiving emails from us. In addition to this, we may also ask you for consent to use your personal information for so-called profiling, where we derive interests and needs based on your personal information. The purpose of profiling will be to make our marketing more relevant.

System monitoring, error correction, etc.

We monitor our systems for errors and problems. Some of these processes involve storage and processing of personal information. The legal basis for processing personal information for this purpose is our legitimate interest.

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Security, detection of fraud and criminal acts

We process personal information in our work to protect our users and ourselves against fraud activity, abuse, and criminal acts. The legal basis for processing personal information for this purpose is our legitimate interest.

Compliance with legal obligations

In some cases, we are required to process personal information for the sake of other legal obligations. An example of this is information related to sales, which we are obliged to account for and store in accordance with the Accounting Act. The legal basis for processing personal information for this purpose is that the processing is necessary to fulfill a legal obligation that applies to us.

Your rights

If you want to exercise any of your rights, please contact us at [email protected].

Right to access your own information

You can request a copy of all information we process about you. Contact the email address above to use your right of access.

Right to correction of personal information

You have the right to ask us to correct or supplement information that is incorrect or misleading.

Right to erasure of personal information

You have the right to have your personal information deleted without undue delay. You can therefore ask us to delete information about yourself at any time. But note that information that we are required to retain for the sake of other legal obligations (such as the Accounting Act) will not be deleted.

Restriction of processing of personal information

In some situations, you can also ask us to limit the processing of information about you. You do this by managing consents or reservations in our solutions.

Objecting to processing of personal information

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If we process information about you based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.

Data portability

You have the right to have your personal information provided to you in a structured, commonly used, and machine-readable format. Contact the email address above to get your personal information provided.

You can complain about our processing of personal information

We hope you will let us know if you believe we are not complying with the rules of the Personal Data Act. Please let us know through the contact or channel you have already established with us. You can also complain about our processing of personal information. You do this to the Norwegian Data Protection Authority.

This privacy policy is based on a template for privacy policy from gdprcontrol.no Privacy Policy

Derinngarden is responsible for the processing of personal data as described in this privacy policy. In this privacy policy, we explain what kind of personal data we store and how we process it. This privacy policy applies to: https://www.derinngarden.no/

Personal information we collect and process

We process the following categories of personal information:
Basic information: First name and surname
Contact information: Address, telephone number, email address Account and profile information: Settings, preferences, Payment information: Transaction information, payment method

Customer history and engagement: Ordering and delivery information, shopping cart movements, discount codes, loyalty program information,

Customer history and engagement: Active products and agreements as well as products and services you have had before, how much and how often they are used, status of products/services,

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Customer activity: Reading and action history from app, websites, or electronic communications we send out. Also, technical information about the devices you use.

Cookies: See our cookie information here: Cookies

Personal information is collected in most cases directly from you or generated in connection with your use of our services and products. When we collect personal information from other sources, we collect personal information from the following sources: Facebook and Instagram.

How we use personal information Delivery of service/agreement

We use your personal information to fulfill our agreements with you, i.e., when you have ordered a product or service from us. The legal basis for processing personal information for this purpose is that the processing is necessary to fulfill an agreement with you.

Management of customer relationship

We use your personal information to manage our customer relationship with you. This may include customer service, complaint handling, and error correction regarding your customer relationship. The legal basis for processing personal information for this purpose is that the processing is necessary to fulfill an agreement with you.

Analysis, business development and service improvement

We are continuously working to develop and improve our services and products. Much of this work involves analyzing various forms of personal information, such as customer activity, customer history, and account and profile information. The legal basis for processing personal information for this purpose is our legitimate interest.

Customized user experience

We customize the user experience and communication to your customer relationship, and we use personal information for this. The legal basis for processing personal information for this purpose is our legitimate interest.

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Sales and marketing

We use personal information in connection with the sale and marketing of our products and services, such as when you receive an email from us. The legal basis for processing personal information for this purpose is our legitimate interest. You have the opportunity to opt-out of parts of this processing by, for example, opting out of receiving emails from us. In addition to this, we may also ask you for consent to use your personal information for so-called profiling, where we derive interests and needs based on your personal information. The purpose of profiling will be to make our marketing more relevant.

System monitoring, error correction, etc.

We monitor our systems for errors and problems. Some of these processes involve storage and processing of personal information. The legal basis for processing personal information for this purpose is our legitimate interest.

Security, detection of fraud and criminal acts

We process personal information in our work to protect our users and ourselves against fraud activity, abuse, and criminal acts. The legal basis for processing personal information for this purpose is our legitimate interest.

Compliance with legal obligations

In some cases, we are required to process personal information for the sake of other legal obligations. An example of this is information related to sales, which we are obliged to account for and store in accordance with the Accounting Act. The legal basis for processing personal information for this purpose is that the processing is necessary to fulfill a legal obligation that applies to us.

Your rights

If you want to exercise any of your rights, please contact us at [email protected].

Right to access your own information

You can request a copy of all information we process about you. Contact the email address above to use your right of access.

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Right to correction of personal information

You have the right to ask us to correct or supplement information that is incorrect or misleading.

Right to erasure of personal information

You have the right to have your personal information deleted without undue delay. You can therefore ask us to delete information about yourself at any time. But note that information that we are required to retain for the sake of other legal obligations (such as the Accounting Act) will not be deleted.

Restriction of processing of personal information

In some situations, you can also ask us to limit the processing of information about you. You do this by managing consents or reservations in our solutions.

Objecting to processing of personal information

If we process information about you based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.

Data portability

You have the right to have your personal information provided to you in a structured, commonly used, and machine-readable format. Contact the email address above to get your personal information provided.

You can complain about our processing of personal information

We hope you will let us know if you believe we are not complying with the rules of the Personal Data Act. Please let us know through the contact or channel you have already established with us. You can also complain about our processing of personal information. You do this to the Norwegian Data Protection Authority.

This privacy policy is based on a template for privacy policy from gdprcontrol.no