A NORMATIVE APPROACH TO WELFARE ATTITUDES
Christian Staerklé, Tiina Likki & Régis Scheidegger
Staerklé, C., Likki, T., & Scheidegger, R. (2012). A normative approach to welfare attitudes. In S.
Svallfors (Ed.) Contested Welfare States: Welfare Attitudes in Europe and Beyond (pp. 81-118). Stanford:
Stanford University Press.
Citizens have many different reasons to support or oppose government responsibility in the
domain of social welfare. They may want to restrict social rights for undeserving or deviant
beneficiaries, they may want to safeguard their own financial interests, they may want to exclude
immigrants and other outgroups from welfare coverage, or they may express solidarity with
fellow citizens in precarious life situations. Such reasons are likely to determine the extent to
which citizens consider government institutions to be responsible for handling social issues such
as inequality, unemployment and public health. The match between citizens’ expectations and
actual government intervention in social issues then shapes the legitimacy of welfare
arrangements, thus providing the social foundation of collective responsibility.
We use the generic term of normative beliefs to subsume individually held, but
socially shared values, perceptions and expectations which provide normative support for welfare
attitudes, understood as policy preferences in the domain of government responsibility and
redistribution of economic resources. Four issues related to normative beliefs are addressed in
this chapter. The first issue concerns the structure of the beliefs which are associated with welfare
attitudes. We suggest that four basic categories of beliefs account for the normative foundation
of welfare intervention, organised as a function of different conceptions of social order. Second,
we investigate the social contexts which give rise to these normative beliefs by studying how level
of education and perceived vulnerability impacts normative beliefs and welfare attitudes. A third
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question concerns the nature of the relationship between normative beliefs and welfare attitudes.
We propose that social psychological processes of differentiation and boundary definition
provide the normative foundations of welfare legitimacy. And fourth, we investigate contextual
variation of these beliefs by examining how membership in different European countries
moderates the role of normative beliefs as organizing principles of welfare attitudes.
In order to tackle these issues, we develop a normative approach to welfare attitudes
that sets out to explain the psychological and cultural processes which account for the
relationship between social position, normative beliefs and policy attitudes. Two empirical
strategies will be used: First, we propose a mediation model of welfare attitudes with individual
social position as the independent variable, welfare attitudes as the outcome variable and
theoretically defined normative beliefs as mediating variables between social position and policy
attitudes. Second, we investigate the relationships between normative beliefs and welfare attitudes
as a function of national and institutional contexts, first by comparing the impact of normative
beliefs as a function of welfare regimes, and second through multilevel modelling.
Cultural approaches to welfare attitudes
The question of public legitimacy of social government intervention has attracted
much recent scholarly interest (e.g., Aalberg, 2003; Andreß and Heien, 2001; Blekesaune and
Quadagno, 2003; Mau, 2003; Mau and Veghte, 2007; van Oorschot, 2006; Staerklé et al., 2007;
Svallfors, 2006). Many accounts of perceived government legitimacy rely on the assumption that
self-interest is a key driving force of welfare attitudes (e.g., Hall and Soskice, 2001; Rehm, 2007).
Yet, this rationalist view of human motivation whereby citizens support only those policies they
benefit from has been challenged by researchers who emphasize the importance of normative,
moral and cultural factors in explaining political attitudes (e.g., Mau, 2004; Sears and Funk, 1990;
van Oorschot, 2006). A cultural approach to welfare attitudes, for example, suggests that
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members of a cultural community elaborate, share and perpetuate meanings of the role of
government in their everyday lives (see Clarke, 2004; Chamberlayne et al., 1999; van Oorschot,
2006). The encompassing Nordic welfare states have for example been explained with the
historically prevailing Lutheran model of the relationship between a caring central authority and
citizens who willfully subject themselves to this authority (Soerensen, 1998). Self-interest itself
may be such a cultural norm rather than an inherently individual motivation (Miller, 1999b). In
this view, self-interest is perceived by citizens (and maybe also by large parts of the “elite” such as
policy makers and researchers) of the Western world not only as the most “normal” explanation
of human behavior (“everybody is self-interested”), but also as the most appropriate justification
(“it’s good to be self-interested”).
A cultural analysis of policy attitudes also focuses on widely shared beliefs about
beneficiary groups and cultural patterns of perceived deservingness. In such analyses, the impact
of normative images of the poor (Geremek, 1994) and perceptions of causes of poverty are
studied as policy attitude determinants (e.g., Sachweh et al., 2007; van Oorschot, 2000). One
widespread cultural belief about the origins of social hardship is welfare dependency according to
which government intervention is actually the problem rather than the solution to the dire
consequences of life course misfortunes. In line with neo-conservative ideology (e.g., Murray,
1984), overly generous welfare policies are claimed to lead to attitudes of passivity, immorality,
selfishness, consumerism and hedonism. Notwithstanding the fact that research has not been
able to empirically uncover such deleterious effects of welfare states, cultural beliefs about
welfare dependency remain powerful rhetorical devices to justify welfare retrenchment.
This cultural focus on welfare attitudes reflects contemporary value pluralism (e.g.,
Young, 2007) which also guides our normative approach. In a far-reaching analysis on the
cultural values underlying welfare attitudes, Feldman and Zaller (1992) show that political
cultures of countries provide people with ideological values which often conflict with each other.
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In their analysis of policy attitudes in the United States, they describe a central conflict between
the cultural values of individualism and humanitarianism, a classical distinction many authors
have referred to, for example in terms of a conflict between capitalism vs. democracy (McClosky
and Zaller, 1984), the protestant work ethic vs. egalitarianism-humanitarianism (Katz and Hass,
1988), or freedom vs. equality (Rokeach, 1973). The value pluralism of contemporary political
cultures gives rise to widespread attitudinal ambivalence which is therefore not the result of
lacking political competence: “[…] conflict and ambivalence is interpreted not as confusion,
inconsistency, or lack of sophistication but as a problem of reconciling the multiple values,
beliefs, and principles simultaneously present in the political culture” (Feldman and Zaller, 1992:
270). A comparative analysis of welfare attitudes should take into account that contemporary
political cultures across different national contexts are characterized by a large array of competing
cultural values and models of social organization (Hochschild, 1981). Such value configurations
represent normative reference markers which feed and orient lay political thinking (Young, 2007)
and are presumably present in any democratic society as “ideological dilemmas” (Billig, 1989).
Yet, a cultural approach may be prone to a conceptual pitfall when individuals are
seen as unidirectionally “influenced” by cultural beliefs which are supposedly shared to an equal
degree by members of a given social group. Instead, it seems more fruitful to consider such
cultural beliefs as the product of everyday practice, social experience and membership in social
groups, and thus as organizing principles of social relations and social order (Staerklé, 2009).
A normative approach to welfare attitudes
The normative approach to welfare attitudes we offer in this chapter is based on classic work in
European social psychology (Doise, 1986; Moscovici, 1961/1976; Tajfel, 1978; 1981), in
particular social representations theory which was initiated in the 1960’s by Serge Moscovici (see
Augoustinos et al., 2006; Bauer and Gaskell, 2008; Doise et al., 1993; Moscovici, 2000). At the
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most general level, social representations are collective definitions of reality, made up by shared
normative beliefs which enable communication, consent and dissent within and between social
groups (Elcheroth et al., in press; Staerklé et al., in press). Social representations are not
“external” to individuals, in the sense that they would exert an “influence” on them. Rather,
individuals’ thinking is based on representations without which they could not make sense of
social realities and communicate with each other about these realities. Social representations
therefore organize social relationships by providing normative reference knowledge—expressed
as “values”, “beliefs”, or “identities”—which make up the symbolic environment of citizens and
their various ingroups.
A social representational account of welfare attitudes conceptualizes lay thinking as
based on rules and principles different from formal expert thinking. Welfare attitudes are seen as
part of political lay thinking (Staerklé, 2009) which is fed by widely disseminated ideas and shared
understandings regarding social order and the just distribution of resources within a society (see
Mau, 2004), in particular as a function of the perceived entitlement of potential beneficiary
groups. Normative beliefs are thus seen as collectively elaborated and shared knowledge that
reflects different models of organizing a society, that is, conceptions of social order.
In its most basic sense, the notion of social order refers to the norms, rules and laws
which define our living together as a group, as a community or as a society. Welfare attitudes
should therefore be understood in relation to the normative beliefs which underlie social order
and make the social bond possible (van Oorschot and Komter, 1998). But because democratic
dissent can always challenge an established way to organize the society, any order may be
contested and its stability can never be taken for granted. Such competing models of social order
prescribe different types of relationships between individual members, their reference groups and
the institutions and authorities which govern them. Some forms of social order, for example,
emphasize the collective interests of the group to which individual rights and duties are
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subordinated, whereas others value individual rights which have priority over community rights.
It is our assumption that citizens refer to such competing models of social order when taking up
a stance towards social government intervention.
Hence, we view normative beliefs such as egalitarianism, authoritarianism or welfare
dependency as reflecting specific conceptions of social order debated in the public sphere rather
than as individual values or even personality dimensions. The differential endorsement of these
beliefs reflects the support or the rejection of normative models of social order put forward by
political groups, policy makers and other voices heard in the political debate. Normative beliefs
therefore function as organizing principles (Bourdieu, 1984; Doise et al., 1993) of welfare
attitudes which crystallize competing definitions of social order. The relative individual
importance of these representations of social order as foundations of welfare attitudes varies
according to one’s position in the social hierarchy. In our mediation model, we focus on
individual variation of conceptions of social order as a function of education and perceived
vulnerability (see Lewin-Epstein et al., 2003).
The normative beliefs underlying welfare attitudes will be organized on the basis of
the model of lay conceptions of social order (Staerklé, 2009). Originally developed to analyze the
Swiss Welfare State Survey (Staerklé et al., 2007), this model distinguishes four domains of shared
normative beliefs called Moral order, Free market, Social diversity and Structural inequality.
These domains refer to four prototypical forms of social order which allow integrating various
belief items contained in ESS 4 into a single, theory-based framework of normative beliefs. On
the individual level, these conceptions are not mutually exclusive, but rather combine in multiple
ways.
The model assumes that the basic psychological process underlying normative beliefs
is differentiation between social categories (Tajfel, 1978) and boundary definition (Lamont and
Molnar, 2002). Through differentiation, the multiple boundaries between positively connoted,
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deserving social categories and negatively connoted, undeserving categories are subjectively
defined. Differentiation thereby translates value conflicts at a societal level into a psychological
process which sets apart positively evaluated ingroups and negatively evaluated outgroups,
organizes perceptions of cleavages within the society, and ultimately determines perceived
entitlements of social categories. Such a view is in line with political theory which emphasizes the
central role of social antagonisms in democratic politics (Mouffe, 1993). This perspective suggests
that policy decisions are basically strategies to regulate relations between groups and individuals
representing contrasting values. Such antagonisms are also thought to be at the core of normative
beliefs.
The four conceptions of social order—Moral order, Free market, Social diversity and
Structural inequality—represent the outcome of the crossing of two fundamental polarities which
organize normative beliefs as: (a) normative vs. categorical differentiation which occur in (b)
social contexts defined either by identity (symbolic) or positional (material) concerns (see Table
5.1). Normative differentiation (Moral order and Free market) establishes boundaries between
norm-conforming and norm-violating individuals, while categorical differentiation (Social
diversity and Structural inequality) creates boundaries between groups defined by ascribed group
membership (Duckitt, 2001; Kreindler, 2005). In the process of normative differentiation, social
cleavages are understood as the result of wilful individual actions, for example in normative
beliefs which imply a distinction between lazy and hard-working people such as welfare
dependency. The meaning of these actions is defined with respect to perceived conformity with
important ingroup values, in this example the work ethic, and the boundaries are represented as
permeable (anyone can work hard if they only want to). The process of categorical
differentiation, in turn, is reflected in normative beliefs which pit against each other social
categories defined through ascribed membership. Boundaries are therefore constructed as
impermeable, such as in relations between ethnic and cultural minorities and majorities (as in the
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normative belief of ethnocentrism) or between subordinate and dominant groups (as in beliefs of
social dominance). These two forms of differentiation processes can either rely on identity-based,
non-quantifiable criteria (Moral order and Social diversity), or on material and quantifiable
attributes (Free market and Structural inequality). This second polarity thus opposes boundary
definitions related to social identities and symbolic motives on the one hand, and to social
position, social hierarchy and instrumental motives on the other.
The four conceptions represent simplified models of social order, and the normative
beliefs which reflect these conceptions are deployed and debated in the political arena, for
example by interest groups who seek to define and impose specific meanings of social categories
(such as the “lazy unemployed”). By specifying an emblematic antagonism for each type of social
order, the model seeks to account for the key role played by stereotypical images of beneficiary
groups in welfare attitude construction. Four types of perceived entitlements are defined by the
model. The perceived legitimacy of welfare benefits is based on similarity and value conformity in
the Moral order conception, equity and individual contributions in the Free market conception,
ascribed group membership in the Social diversity conception, and social position in the
Structural inequality conception. The analysis of the relationships between normative beliefs and
welfare attitudes are presumed to provide indirect evidence of how perceived entitlements lead to
supporting or opposing intervention in the domain of social welfare.
Normative beliefs are expected to interact with the institutional environment which
is at the same time the source and the product of shared definitions of reality: while institutional
arrangements grow out of pre-existing belief and value systems, they also give rise to new beliefs
and consolidate existing ones. Analyses of the match between collective levels of support for
welfare arrangements and national welfare regimes are based on the assumption that national
welfare institutions exert a socializing and norm-stabilizing force which influences public opinion
(Andreß and Heien, 2001). Our approach shares the important assumption with such normative
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institutionalist approaches that the norms and rules of institutions shape the actions of those
acting within them (e.g., Mau, 2004; Rothstein, 1998). But in contrast to Mau’s (2004)
institutionalist model which takes national arrangements (weak vs. strong conditionality and
comprehensive vs. residual level of welfare provision) as the defining dimensions of normative
conceptions of reciprocity, our model of lay conceptions of social order takes a more bottom-up
approach based on normative beliefs held by citizens and the psychological processes implied by
these beliefs. Yet, our normative approach also assumes a homology between social-institutional
and cognitive-psychological regulation.
Accordingly, perceived welfare legitimacy (or illegitimacy) should be based on
normative beliefs, evidenced with correlations between welfare attitudes and normative beliefs).
These relationships are expected to vary according to the normative environments provided by
different national and institutional contexts. We empirically analyze such institutional variation,
first with comparisons of the role of normative beliefs in predicting welfare attitudes across types
of welfare regimes (Esping-Andersen, 1990). Second, we employ multilevel models to test the
impact of two continuous country-level variables, the proportion of social expenditure of a
country and its level of unemployment. Social expenditure was chosen because in strong welfare
states the question of defining boundaries between beneficiaries and non-beneficiaries of social
provisions is likely to be a central political question, and thus relevant for the analysis of public
welfare legitimacy. The model of lay conceptions of social order appears suitable to explore this
issue since it conceptualizes normative beliefs as strategies of differentiation and boundary
definition which support or undermine the legitimacy to government intervention. Level of
unemployment, in turn, should affect the extent to which citizens are personally aware of social
risk and uncertainty, through their own experience of unemployment and familiarity with
unemployed persons around them. In order to provide more detailed rationales as to how the
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country-level features should affect the legitimizing role of normative beliefs, we now move on to
examine separately the four conceptions of social order.
Table 5.1 about here
Four conceptions of social order
In the conception of Moral order, social order is based on the principle of morality and
conformity with consensual and established norms and values (as in Etzioni’s, (1994) ,
conservative communitarianism). Social order is explained with citizens’ respect for common
values such as morality, self-reliance and discipline: the good citizens are those who represent
“our” values, whereas those who disrespect them, with deviant and disorderly behavior, are
categorized as “bad” citizens. This form of social order is supported and justified with
authoritarian modes of thinking, characterized by intolerance of deviance and submissiveness to
authorities (see Duckitt, 1989).
Two rationales linking authoritarian beliefs to welfare attitudes seem plausible.
Firstly, an authoritarian view of social order may be incompatible with the endorsement of
extensive government responsibility in that repression of deviance, rather than redistribution, is
seen as the correct answer to social problems. In this view, deviant and non-conforming
individuals are not considered worthy of state support, leading to a conditional view of welfare
and lower overall levels of welfare support. Some authors have already noted a current tendency
in many West European countries to complement or even substitute social welfare schemes with
punitive and repressive policies (see Garland, 2001; Young, 1999). In sum, the first hypothesis
suggests that a negative relationship between authoritarian beliefs and welfare support would
imply a perceived incompatibility between social and repressive government action (“the more
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authoritarian, the less social government intervention”, H1a). We would expect to find such a relationship
particularly in West European liberal contexts where high levels of social expenditure have come
under political attack from neo-liberal movements and where the shift from social to penal
regulation of social problems has been most clearly evidenced (Wacquant, 2009).
An alternative rationale suggests that endorsing both authoritarian beliefs and
extensive government responsibility may not necessarily be mutually exclusive. A positive
relationship (“the more authoritarian, the more social government intervention”, H1b), reflects support for a
strong government which is expected both to help people in need and to deal effectively with
crime and other forms of social insecurity. We therefore expect the relationship between
authoritarianism and government responsibility to be more strongly positive in national contexts
with high levels of social insecurity, in the form of low social expenditure and high
unemployment, compared to contexts with relatively less social insecurity.
A second aspect of the moral order conception concerns the extent to which people
perceive others as trustworthy group members. Social trust has been shown to be central for
coordination and cooperation within groups (Deutsch, 1973; Putnam, 1993). We can therefore
expect that social distrust should lead to a lower willingness to support resource redistribution
within the group or society (“the more distrust, the less social government intervention”, H2a). An
alternative and more counterintuitive hypothesis in light of the research on the positive effects of
trust on welfare legitimacy (e.g., Rothstein, 1998), however, suggests a positive relationship (“the
more distrust, the more social government intervention”, H2b), interpreted as a response to contexts where
people feel they cannot trust others and therefore need the state to compensate for the weakened
social ties through extensive government programmes. Hence, we expect the relationship
between distrust and government responsibility to be positive in contexts of high social
insecurity, that is, where social expenditure is low and unemployment high.
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The Free market conception of social order consists of beliefs about competitive
motivations which take productivity and individual performance as the basis of normative
boundary definition. On grounds of economically liberal principles, free market thinking assumes
that the basic human motivation is self-interest (Walster et al., 1987). Meritocratic criteria
differentiate lazy “losers” from productive “winners”, and individuals are expected to engage in
competitive relations with each other. Equity policies (such as individualized insurance regimes)
as well as means-tested schemes are the main policy types in this conception. Alleged welfare
dependency is therefore a central normative belief in the free market conception. This free
market conception of welfare is evidenced with a negative relationship between welfare
dependency and government responsibility (“the lazier the beneficiaries, the less government”, H3 ). We
expect this free market conception to be widespread across European countries, but nevertheless
anticipate that alleged welfare dependency plays a more prominent role in welfare attitude
construction in extensive welfare states where unemployment is low because in such contexts
welfare abuse is likely to figure more in media and political discourse. Hence, the relationship
between welfare dependency and social government intervention should be more strongly
negative in these contexts.
The conception of social diversity relies upon ascribed group membership and is
based on an a priori distinction between social groups, in particular between national, ethnic and
cultural groups. It thereby provides a conceptual framework for integrating beliefs concerning
cultural diversity and multiculturalism in the study of welfare attitudes .This conception is more
complex than the conceptions of moral order and free market, because normative beliefs in
contemporary societies may depict group differences as either positive, for example in
multiculturalism and in movements defending rights of particular groups (see Isin and Wood,
1999), or as negative, for example in racist and ethnocentric thinking. We expect to find mostly
negative relationships between ethnocentrism and government responsibility across European
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countries (“the more ethnocentric, the less welfare”, H4). Such negative relationships are assumed to
denote a motivation to limit welfare coverage of immigrant and other minority groups, a process
amply illustrated in the U.S. context where racial prejudice towards Blacks is a major driving force
of opposition to welfare (Gilens, 1999). We therefore expect the relationship between
ethnocentrism and government responsibility to be more negative in national contexts with high
levels of social expenditure where immigration is more common and also more politicized
(Castles and Miller, 2009).
In the final conception, normative beliefs are structured by perceived social
hierarchies of status and power, that is, by structural inequalities. In this conception, boundaries
are drawn between allegedly impermeable subordinate and dominant social categories. These
categories are seen as being in a competitive relation of negative interdependence with each
other: the demands by subordinate groups directly threaten the well-being of the dominant
groups. As in the social diversity conception, normative beliefs promoted by politically active
groups and individuals can either portray structural inequalities as legitimate, fair and “normal”,
or on the contrary as illegitimate and unfair. In order to justify social cleavages, individuals may
for example endorse beliefs put forward by groups which claim moral, social and intellectual
superiority of those in privileged positions (i.e., “legitimizing myths” in social dominance theory,
Sidanius and Pratto, 1999), or they may support egalitarian beliefs which consider class
differences as the illegitimate result of social reproduction and inherited privileges (Bourdieu,
1984). Therefore, individuals promoting an egalitarian social order are likely to defend
redistributive policies, in particular progressive tax policies and universalist social welfare
programs (Rothstein, 1998). Welfare legitimacy following the logic of this conception is
evidenced with a positive relationship between egalitarianism and government responsibility (“the
more egalitarian, the more welfare, H5), denoting a motivation to expand welfare coverage to
subordinate groups. Since the need to address inequalities is strongest in countries with high
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levels of social insecurity, we expect this relationship to be more positive in countries with
relatively low levels of social expenditure and high levels of unemployment.
Analytic Model
An analytic model will guide the treatment of the ESS IV data on 28 European countries. In a
first step, we examine the dimensionality and the factorial structure of five normative beliefs
defined by the model of lay conceptions of social order (Authoritarianism, Distrust, Welfare
dependency, Ethnocentrism and Egalitarianism). In a second step, we examine the impact of
social position (assessed with level of education and perceived material vulnerability) on the five
conceptions of social order (path a in Figure 5.1). Multilevel regression analyses then investigate
the joint impact of social position (path b) and normative beliefs (path c) on government
responsibility. Next, we present a mediation model which analyses the indirect effects of social
position on welfare attitudes, mediated by normative beliefs for all countries together (paths a +
c). In order to examine country-level variation of normative welfare legitimacy, we first look at
differences and similarities in normative mechanisms across welfare regimes. Then, in the final
step, we test cross-level interactions to explore the extent to which the relationships between
normative beliefs and welfare attitudes are moderated by two country-level variables, that is,
social expenditure and level of unemployment (path d).
Figure 5.1 about here
Data and measures
We use the complete ESS IV dataset (third release) which in May 2010 included 28 countries (N
= 54’988). Variables were constructed in order to test the mediation model presented in Figure
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5.1. We first describe the social position variables, then the conceptions of social order, and
finally the two dependent variables.
Level of education and perceived material vulnerability were used as variables
assessing respondents’ position in the social structure. Level of education was chosen because it is a
reliable and objective indicator of social position. It is highly correlated with other indicators of
social position such as household income (r = .38), and has the advantage of having few missing
values (contrary to household income). We assume that the level of education determines to a
large extent the social position of individuals in terms of income, status and prestige (Bourdieu,
1984). A single item with seven levels of education was used: (1) not completed primary
education (3.2 % of the sample); (2) primary or first stage of basic schooling (12.4 %); (3) lower
secondary or second stage of basic schooling (19.4 %); (4) upper secondary (34.6 %); (5) postsecondary, non-tertiary (7.3 %); (6) first stage of tertiary (21.8 %); and (7) second stage of tertiary
(1.1 %). The item was treated as an ordinal variable.
The second indicator of social position was material vulnerability which represents a
subjective interpretation of one’s social position in terms of the likelihood of being exposed to
different material risks. We call this measure material vulnerability based on the assumption that
situations of need, scarcity and destitution give rise to feelings of uncertainty, frailty and doubt.
The indicator is an aggregate scale composed of four items of perceived likelihood of life course
events with negative material consequences occurring in the next 12 months: (1) becoming
unemployed and looking for work; (2) having less time for paid work than desired because of the
care given to family members; (3) not having enough money for household necessities; and (4)
not receiving health care in case of illness. The average Cronbach’s alpha is .76 and ranges from
.55 in Denmark to .85 in Cyprus. Material vulnerability has a moderate negative correlation with
level of education (r = -.13) which suggests that people with lower levels of education are more
likely to find themselves in situations of material vulnerability.
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Fifteen items assessing the four conceptions of social order were selected (Table 5.2). The
Moral order conception was measured with two three-item scales of Authoritarianism and Distrust,
the Free market conception was represented by a five-item scale of Welfare dependency, the Social
diversity conception was measured with a three-item Ethnocentrism scale, and the Structural
inequality conception with a single Egalitarianism item.
A principal components analysis with VARIMAX rotation confirmed the
organization of these items into the expected dimensions. In order to formally test the factorial
structure of these dimensions, a confirmatory factor analysis on four dimensions was then
performed, without the single egalitarianism item. A reasonably good model fit confirmed the
four-dimensional structure of the items (CFI = .96; RMSEA = .05).
These findings point towards the heuristic value of the model of lay conceptions of
social order which organizes normative beliefs into four general, superordinate categories. The
structure of normative beliefs is thus defined by differential representations of social order, and
composed of two moral order sub-dimensions (Authoritarianism and Distrust), one free market
dimension (Welfare dependency), and one social diversity dimension (Ethnocentrism). The single
item on egalitarianism is used as a proxy for the structural inequality conception.
With respect to the overall means of these measures presented in Table 5.2, it can be
observed that Distrust, Welfare dependency and Ethnocentrism yielded means around the
respective midpoints of the scales, that is, there was no clear overall tendency to either refute or
support these beliefs. Authoritarianism, however, was supported by a majority of the respondents
(means around 4 on a 5-point scale) as was Egalitarianism (mean of 3.72 on a 5-point scale). Yet,
important differences between countries are hidden behind these overall means.
Preliminary analyses revealed that the five conceptions were all positively related to
each other, with the exception of a negative relationship between welfare dependency and
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egalitarianism (r = -.06). The overall correlations ranged from .10 (between egalitarianism and
ethnocentrism) to .29 (between ethnocentrism and distrust).
Government responsibility, our dependent variable, was measured with four items asking
participants to rate the extent to which governments should be responsible for ensuring the
following rights.: (1) Job for everyone; (2) Health care for the sick; (3) Standard of living for the
old and; (4) Standard of living for the unemployed. The global mean of the 4-item summary score
shows that there is a strong overall tendency to support government intervention (M = 7.81 on a
10-point scale). A look at the country-by-country statistics reveals that stronger government
intervention is expected in Central, East and South European countries.
Table 5.2 about here
Normative beliefs as a function of education level and vulnerability
Membership in social categories defined for example by gender, age, education or class represents
a proxy for contexts in which common experiences are likely to give rise to shared reference
knowledge and similar normative beliefs (Bourdieu, 1984). As an example, the socioeconomic
position of citizens affects their perceptions of social reality (Wegener, 1987) which leads low
status groups to perceive greater social inequality than high status groups (Aalberg, 2003; Staerklé
et al., 2007). More generally, people living in unfavorable living conditions are likely to develop
worldviews in line with their living conditions (Castel, 1995).
In the present study, we assumed that similar levels of education give rise to relatively
similar life experiences and thus to common normative beliefs. Likewise, the common experience
of material vulnerability should lead to specific understandings of social reality. We first carried
out a series of multilevel regression analyses predicting each of the five conceptions with social
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positions. In terms of the mediation model presented in Figure 5.1, this step thus investigates the
relationship between the independent variables and the mediator variables (path a).1
With respect to age and gender, the findings show that older generations were more likely to
endorse authoritarianism, welfare dependency, ethnocentrism and egalitarianism, but they were
somewhat more trusting than younger generations. A similar pattern emerged for gender where
women scored higher than men on the same conceptions as older generations, with the exception
of perceived welfare dependency (on which men scored higher) and a much weaker effect on
ethnocentrism.
Lower levels of education predicted stronger endorsement of all five conceptions.
Respondents with lower levels of education were more authoritarian, more distrustful, believed
more strongly in the debilitating effects of welfare, and considered immigrant presence as a
threat. That is, they were more likely to draw boundaries between norm-conforming and normviolating categories by endorsing beliefs based on normative differentiation and also more likely
to establish stronger boundaries between national and immigrant categories. At the same time,
however, they also expressed higher support for egalitarianism, thereby supporting a more
inclusive boundary definition in the domain social inequality. Material vulnerability, in turn, also
led to distrust, ethnocentrism and egalitarianism, but was unrelated to authoritarianism and
negatively related to welfare dependency. Overall, education exerted a stronger pressure on
opinions than material vulnerability, this difference being particularly striking for authoritarianism
and welfare dependency. Distrust, however, was better predicted by (high) vulnerability than by
(low) education level. The strong effects of education level are likely to reflect the fact that
1 Since we were mainly interested in the impact of education and vulnerability within countries, these two variables
were group-centered within countries (Enders and Tofighi, 2007). By removing between-country variation, this
procedure produces unbiased estimates of the relationships between the individual level variables as well as of slope
variances.
19
education determines both cultural and economic capital (Bourdieu, 1984). People with a higher
level of education are higher up in the social hierarchy, they are less punitive and more trusting,
less suspicious and less ethnocentric, but also less egalitarian. In short, individuals with high
status seem more optimistic and more carefree, and less concerned about social issues such as
delinquency, welfare abuse and immigrant presence. The definition of normative boundaries and
the perception of social cleavages, in turn, is firmly anchored in low status positions, presumably
because perceiving society as being structured as a function of clearly differentiated groups
provides a sense of ontological stability and security which is more likely to be jeopardized in low
status positions (Young, 1999).
Normative legitimacy of social government intervention
We now turn to the central question of the nature of the relationship between social positions
and normative beliefs on the one hand and welfare attitudes on the other. This analysis provides
insights into the normative legitimacy of welfare intervention, as it reveals the extent to which
normative beliefs are associated with the support for or opposition to social government
intervention. In terms of our analytic model, we look at the effects of the independent and
mediator variables on the dependent variable.
In order to control for country-level variance in welfare attitudes, we used multilevel
regression analysis to test the effects of social positions and conceptions on welfare attitudes.
Similarly to the analyses in the previous section, both the two social position variables and the
five conceptions were centered around their country means in order to obtain unbiased and
comparable estimates of the relationships between individual level variables (Raudenbush and
Bryk, 2002: 139).
In the first step, social position variables of education level and material vulnerability
were introduced together with age and gender (path b). Regarding age and gender, the findings
20
show that elderly people and women expect more government than younger generations and
men. Concerning the two social position variables, higher levels of education were related to less
support for government responsibility while material vulnerability predicted stronger
endorsement of government intervention. In sum, people in dominant social positions were
more likely to reject redistributive government policies while people in subordinate positions
endorsed them, a result in line with prior research on welfare attitudes (e.g., Svallfors, 2006).
Table 5.3 about here
In a second step, the five conceptions were introduced in addition to the variables included in the
first step (path c, controlling for path b). The strongest effects were found for egalitarianism,
welfare dependency and authoritarianism: Social government intervention was supported with a
belief based on the illegitimacy of the categorical differentiation between dominant and
subordinate groups. The negative effect of welfare dependency suggests that normative boundary
drawing between deserving and undeserving beneficiaries, through the belief in the detrimental
effects of government help, is a key driving force of opposition to welfare intervention across
European countries. While these two factors are well-known in welfare attitude research (e.g., van
Oorschot, 2000), the strongly positive effect of authoritarianism is more intriguing. In line with
our second rationale (Hypothesis 1b), this finding indicates that social government intervention is
backed up with (rather than challenged by) authoritarian beliefs which call for obedience and
punitiveness, and thus for a “strong” government that deals effectively with crime and insecurity.
On the level of public attitudes, social government thus goes hand in hand with disciplinary
government (see Wacquant, 1999). Similarly, and again contrary to the usual assumption that
social trust should support welfare intervention (Rothstein, 1998), distrust in fellow citizens fuels
calls for social government intervention, but to a lesser degree than authoritarianism.
21
Ethnocentrism, finally, also legitimizes opposition to welfare states (presumably in order to limit
social rights for immigrants), but since its effect was weaker than any of the other conceptions, its
role as a generalized normative foundation of welfare opposition seems minor.
To summarize, the normative legitimacy of European welfare states seems to be
grounded in three general belief systems: First, welfare legitimacy is grounded in a principled
position of egalitarianism which considers inequalities between dominant and subordinate groups
to be a threat to a fair social order. Second, welfare legitimacy is supported with authoritarian
beliefs according to which governments should play a more extensive role in safeguarding a social
order threatened by immoral and dangerous people, through repressive policies and an emphasis
on conformity and obedience. This interpretation is supported by the finding that welfare
intervention is also associated with generalized distrust and the feeling that one cannot rely on
fellow citizens for help in difficult life situations. Hence, and at odds with the principle that social
trust underlies welfare support, people rely on government intervention to compensate for the lack
of social support around them. Third, welfare legitimacy is undermined by stereotypical and
stigmatizing images which are put forward in the political debate by advocates of a free market
organization of social order who aim to restrict social rights for allegedly undeserving citizens.
These findings underscore the importance of normative boundary drawing in welfare legitimacy,
since beliefs which imply the differentiation of citizens in terms of their conformity with either
moral or economic values determine to a large extent perceived welfare legitimacy. Welfare
legitimacy is thus supported by the authoritarian credo that more punishment is needed for rulebreakers, while the belief in the ubiquity of free-riding at the expense of hard-working citizens
undermines welfare legitimacy.
Mediation model
22
The findings in Table 5.3 also showed that the introduction of the conceptions in the model
decreased all main effects of the position variables on welfare attitudes, indicating that the impact
of these positions on welfare attitudes was at least partially mediated by normative beliefs (see
MacKinnon et al., 2007) . This section specifically addresses this mediating function of normative
beliefs with structural equation models (SEM), using the global sample of 28 countries. We began
by testing a hybrid model in which the effects of the two social position variables (education and
material vulnerability) on welfare attitudes were mediated by the five conceptions, without
including the direct effects from the position variables to the attitude.2 Figure 5.2 sums up the
findings for the model.
Figure 5.2 about here
The model resulted in satisfactory fit indices (CFI = .93; RMSEA = .05).3 In line with our
expectations, the analysis reveals that four of the five conceptions (with the exception of
ethnocentrism) mediated the effects of both position variables on government responsibility (i.e.,
the indirect effects were significant). As already shown, lower levels of education were related to
a greater motivation to differentiate individuals and groups on both normative and categorical
grounds. In the second part of the mediation, from the conceptions to the welfare attitudes, only
welfare dependency was negatively linked to welfare attitudes, while all other beliefs led to a
greater demand for social government intervention.
These mediation analyses thus demonstrate the existence of indirect, mediating
effects between social positions and welfare attitudes through normative beliefs, in particular
2
The model is a hybrid model because four conceptions as well as the measure of government responsibility were
included as latent variables. All other variables were included as observed variables.
3 The models include one proposed modification (a covariation between two of the welfare dependency items).
23
authoritarianism, welfare dependency and egalitarianism. It should be noted, furthermore, that
individuals with a low level of education display a paradoxical pattern: they endorse authoritarian
and egalitarian beliefs which legitimize welfare intervention, while at the same time accepting
beliefs of welfare dependency which undermine welfare legitimacy. The explanation of this
seeming inconsistency is likely to be found in the strategies low education groups employ to
make sense of their unfavorable social position: while calling for strong government intervention
to bring more stability and security to their lives, they also use the work ethic as an identity
resource to distance themselves from allegedly value-violating and stigmatized groups such as
welfare beneficiaries (Castel, 1995). This leads low education groups to endorse beliefs of
perceived abuse and welfare dependency. This pattern was not found among individuals with
high levels of material vulnerability who perceived less welfare dependency than those with low
vulnerability. In other words, material vulnerability is related to beliefs that support welfare
legitimacy, not ones that undermine it.
Welfare regimes and normative welfare legitimacy
Up to now, we have analyzed welfare legitimacy on the entire sample of 28 countries.
There are however strong variations in the revealed mechanisms across countries. Normative
beliefs concerning social order and attitudes towards welfare states emerge in specific historical
and institutional contexts. National citizens are therefore likely to share a common normative
heritage that accounts for greater similarities in the beliefs and attitudes of citizens residing within
the same country, compared to citizens from different countries. Furthermore, some countries
are more similar to each other than others, forming clusters of countries. As a first step towards
understanding the country-level variation in normative welfare legitimacy, we look at differences
and similarities in normative mechanisms across welfare regimes, by using an adapted version
from Esping-Andersen’s (1990) well-known typology.
24
The rationale for this analysis is that welfare regimes, much like the conceptions of
social order, reflect different normative models of social order, and that some correspondence
can be established between the four conceptions and types of welfare regime. While our analysis
remains largely exploratory, we nevertheless expect that conceptions of social order should have
greater predictive weight of welfare attitudes in matching regimes, that is, dominant normative
beliefs should provide stronger justification of welfare legitimacy. The moral order conception is
closest to the continental conservative regime with its principles of subsidiarity and private
welfare responsibility. Therefore authoritarianism and distrust (as indicators of moral order)
should be important predictors in this regime. The free market conception clearly matches the
liberal Anglo-Saxon regime with low de-commodification and market-differentiated provisions
which should be supported by welfare dependency. The social diversity conception is not
represented in Esping-Andersen’s typology, but it allows investigating the relationship between
negative perceptions of cultural diversity (ethnocentrism) and welfare provision which has been
an important focus of recent welfare research (e.g., Banting and Kymlicka, 2006). The structural
inequality conception, finally, is closely related to the social democratic Nordic regime with high
de-commodification and strong state intervention, and should therefore be backed up by
egalitarianism. Eastern and Southern countries are treated as separate types of regimes,
notwithstanding important institutional variations within these categories.
We conducted a regression analysis including the two position variables and the five
normative beliefs (as well as controlling for age, gender, and country), separately in five welfare
regimes. The countries representing each regime were the same as in chapter 3 (see p. XXX),
with the only difference that we excluded Switzerland and the Netherlands from the analysis due
to the mixed character of these regimes. The standardized Beta-coefficients for the effect of each
normative belief on government responsibility by regime are presented in figure 5.3.
25
Figure 5.3 about here
Supporting our hypothesis with respect to moral order, the results show that
authoritarian beliefs had the greatest positive effect on welfare support in continentalconservative regimes, along with Southern and Eastern regimes (although their effect remains
positive everywhere). Demands for normative conformity and repressive policies, then, seem to
go hand in hand with support for social government intervention in all regimes. The effects of
distrust are less straightforward, as distrust played no role in structuring welfare attitudes in
Anglo-Saxon, Continental or Southern regimes, but had a negative effect on welfare support in
Nordic countries, and a positive effect in the Eastern regime. Nevertheless the pattern of
variation across regimes was similar to the one observed for authoritarianism. In other words, in
the East, perceiving other people as untrustworthy and self-interested leads to higher demand for
social state intervention while in the North, distrust is linked to less support for government
intervention. The results suggest, then, that the effect of trust is dependent on context, as
formulated in our two alternative hypotheses for moral order.
The negative effect of welfare dependency on welfare support was strong across all
regimes, indicating that perceived welfare abuse seems to be a universal reason to oppose social
government intervention. Similarly, egalitarianism had a universally positive effect on welfare
support in all regimes, although its effect was (as expected) strongest in the Nordic and weakest
in the Eastern regime. Finally, ethnocentrism was unrelated to welfare support in Eastern,
Continental and Anglo-Saxon regimes. Ethnocentrism had a negative effect on support for
government intervention only in the Nordic and Southern regimes and even there the effects
were small compared to other normative beliefs.
A multilevel approach to country-level variation in normative welfare legitimacy
26
A regime-based approach gives a first idea of how normative mechanisms differ
across groups of countries. Such an approach does not, however, take into account differences
between countries within the same regime. This can be achieved by multilevel modeling which
allows testing whether continuous variables measured on the country level account for the
differences observed between countries.
We began by analyzing the extent to which the two country-level characteristics—
public social security expenditure (as percentage of GDP) and national unemployment rate—
affect welfare attitudes. To test their direct effects on welfare attitudes, we conducted separate
analyses for both country level variables by introducing them into the multilevel models,
including all individual level variables presented in Table 5.3. Social expenditure had a negative (p <
.05) and unemployment rate a positive effect (p < .05) on welfare support. In other words, in
countries with high levels of public social security expenditure, people were less in favor of social
government intervention. This is likely to be a compensation effect inasmuch as the desired
government intervention depends on the actual level of government intervention. In countries
where government already plays an important social role, citizens are less likely to ask for even
more government responsibility. It should be noted, however, that even in countries where the
overall mean for government responsibility was among the lowest, it still remained clearly on the
side of general support for government responsibility. In countries with higher unemployment,
people were more in favor of government responsibility, suggesting that the experience and
awareness of the risk of unemployment leads to stronger support for government responsibility.
In the next step, we were interested in the extent to which the effect of normative
beliefs in explaining welfare attitudes differs across countries. In order to calculate cross-national
variation in the relationships between the five conceptions and government responsibility, we ran
separate models each incorporating the random slope of one conception (together with all the
individual level main effects presented in Table 5.3). The results of the random slope tests show
27
that the relationship between each of the conceptions and welfare attitudes varied significantly
across countries, that is, normative beliefs did not have the same effect on welfare attitudes
across the 28 countries. The slope variance was greatest for authoritarianism, while the slope
variances of the other four conceptions were smaller in magnitude. This finding suggests that
welfare legitimacy based on a desire for a strong and repressive government varies greatly across
countries. The conception with the second largest slope variance was ethnocentrism, indicating that
countries also differ in the extent to which embracing or rejecting social diversity organizes
attitudes toward government responsibility.
In the final step, we investigated the extent to which the two country-level variables
explain the variations in explanatory power of the five normative beliefs. In order to do so, we
introduced cross-level interaction terms into the models described above for testing slope
variations. We tested one model for each conception-country level variable combination (i.e., one
cross-level interaction at a time), and included in each model the main effect of the country-level
variable composing the interaction. Table 5.4 summarizes the moderating effects of welfare
expenditure and unemployment variables on the belief-attitude relationships.
Table 5.4 about here
The results show that, with the exception of welfare dependency, the effects of all
normative beliefs on support for government responsibility were moderated by the level of social
expenditure. The two strongest effects were found for authoritarianism (Figure 5.4a) and
ethnocentrism (Figure 5.4b). As predicted, the positive effect of authoritarianism on support for
government responsibility was stronger in countries with lower levels of welfare spending (e.g.,
Estonia, Latvia, Romania, Russian Federation, Turkey), compared to countries with higher levels
of welfare spending (e.g. Belgium, Denmark, Finland, France, Germany, Sweden), even though
28
the slopes were positively significant for both contexts. In other words, in the (mostly excommunist) contexts characterized by a weak social state and high levels of social insecurity,
authoritarianism was a stronger basis of welfare legitimacy than in (mostly) West European
national contexts. Egalitarianism showed the same pattern as authoritarianism with a stronger
positive relationship between egalitarianism and government responsibility in countries with low
welfare expenditure (thereby qualifying the results of the regime analysis which yielded the
strongest effect for the Nordic regime, though without formal comparisons of coefficients).
Similarly, distrust was positively related to welfare support in countries with low welfare
expenditure and unrelated to welfare support in countries with high welfare expenditure. At odds
with our expectations, the impact of welfare dependency did not vary across countries,
confirming the results of the regime analysis which also suggested that the normative
differentiation between deserving and undeserving individuals represents a fairly uniform basis
for rejecting welfare intervention across European countries.
Figures 5.4a-c about here
Ethnocentrism, in turn, did not predict government responsibility in countries with
lower social expenditure, but had, as predicted, a negative effect on support for government
responsibility in countries with higher levels of social expenditure. It thus appears that in national
contexts where the state takes an important role in redistributing resources between citizens, a
negative view of social diversity is linked to less support for government involvement. This is an
important finding as it suggests that the importance of prejudice and ethnocentrism as
delegitimizing forces of welfare states is contingent upon national contexts. It is interesting to
note that although higher (mean) levels of ethnocentrism are generally found in East and Central
29
European countries, such exclusionary attitudes actually play a more powerful political role in
defining welfare attitudes in (West European) countries with highly developed welfare states.
Unemployment rate moderated the effect of all conceptions on support for government
responsibility. Authoritarianism and egalitarianism were both more strongly related to
government responsibility in countries with higher levels of unemployment (e.g. Spain, Slovakia,
Turkey) than in countries with less unemployment (e.g. Denmark, the Netherlands, Norway,
Switzerland). Welfare dependency had a stronger negative effect on government responsibility in
countries with lower levels of unemployment, suggesting that the prevalence of unemployment
attenuates the negative influence of perceived welfare dependency on welfare support. The
delegitimizing role of welfare dependency is thus particularly common in relatively well-off
contexts. Concerning distrust (Figure 5.4c), perceiving people as self-interested and
untrustworthy was related to greater support for government responsibility in countries with high
levels of unemployment, while no such link existed in countries with lower levels on
unemployment. Finally, ethnocentrism was negatively related to welfare support in countries with
low unemployment and unrelated to welfare attitudes in countries with higher unemployment.
Again, attitudes toward foreigners play a more important role in determining welfare attitudes in
relatively more privileged contexts characterized by low unemployment, compared to the less
privileged contexts of high unemployment.
Conclusions
In this chapter, we proposed a normative approach to welfare attitudes, based on the
general idea that welfare attitudes are shaped by widespread normative beliefs which are anchored
in citizens’ everyday experiences. We showed how five normative conceptions of social order—
authoritarianism, distrust, welfare dependency, ethnocentrism and egalitarianism—were called
upon to support or on the contrary undermine the legitimacy of government responsibility in the
30
domain of social welfare and the protection of social rights. These shared beliefs are assumed to
reflect the outcome of processes of differentiation and boundary definitions between social
categories which are expressed in specific types of perceived cleavages in society: between good
and bad people, between winners and losers, between immigrants and nationals, and between
dominant and subordinate groups.
In a first step, factor analyses confirmed the expected four-fold structure of
conceptions of social order: Moral order (measured by authoritarianism and distrust), Free
market (measured by welfare dependency), Social diversity (measured by ethnocentrism), and
Structural inequality (measured by egalitarianism). The structure proposed by the model of lay
conceptions of social order is thus relevant and applicable to comparative international data.
Second, we investigated how level of education and perceived material vulnerability
gave rise to the endorsement of normative models of social order. Individuals with lower levels
of education systematically expressed greater endorsement of beliefs based on normative
boundary drawing, and were thus more prone to perceive social cleavages. Respondents with
lower levels of education were more authoritarian, more suspicious of fellow citizens, endorsed
more strongly beliefs about the undeservingness of beneficiaries, and held more negative
attitudes towards immigrants. At the same time, they were also more egalitarian. Material
vulnerability, in turn, was less uniformly related to normative beliefs. A sense of risk and
vulnerability gave rise to higher levels of social distrust, ethnocentrism and egalitarianism, but was
unrelated to authoritarianism. In contrast to the low education group, materially vulnerable
people perceived less welfare dependency than materially secure people. Individuals with material
difficulties therefore seem more likely to be aware of the difficulties and life course risks faced by
fellow citizens, they may live themselves on welfare benefits, or they may expect that one day
they need to resort to welfare benefits. This awareness leads them to reject a label of welfare
abusers for themselves or anyone else dependent on benefits.
31
Our third question concerned the nature of the relationship between social position,
normative beliefs and welfare attitudes. The overall pattern that arose was clear. In line with prior
research, members of low status groups, i.e., people with low levels of education and a strong
sense of material vulnerability, females and older generations, were more supportive of social
government responsibility. With respect to the normative beliefs, authoritarianism, distrust and
egalitarianism led to greater support for government responsibility, while perceived welfare
dependency and ethnocentrism were associated with less government involvement. The central
normative foundations of welfare legitimacy were authoritarianism, welfare dependency and
egalitarianism. These findings suggest that perceptions of a dangerous and immoral society where
deviance and crime are perceived as a major social problem fuels support for social government
intervention, while stigmatizing images of undeserving citizens undermine welfare legitimacy in
virtually all European countries. Egalitarianism, in turn, justifies welfare intervention with the
principle that excessive inequalities between dominant and subordinate groups are morally
unacceptable. Mediation analyses confirmed that the impact of low social positions on the
support for welfare intervention was to a considerable extent due to the endorsement of these
normative beliefs.
Interestingly, the normative differentiation between good and bad people
(authoritarianism and distrust in the Moral order conception) and between deserving winners and
undeserving losers (welfare dependency in the Free market conception) produced opposite
effects for welfare legitimacy: social government intervention was seen as an appropriate solution
for a society marred by lacking value conformity, suggesting that in many instances, people call
for both social and repressive government functions in order to deal with life course difficulties.
When endorsing the belief that free riders take advantage of the work of productive citizens,
however, less rather than more government is the solution. Normative differentiation plays thus a
key role, both in supporting and undermining welfare legitimacy.
32
On a more general level, our findings suggest that collective definitions of the
boundaries of moral communities are a key factor in analyzing welfare legitimacy. Any
implementation of justice principles raises the issue of the definition of the boundaries of moral
communities, that is, the groups whose members are potential beneficiaries of resource allocation
(Miller, 1999a; Opotow, 1990). Because they reflect strategies of boundary definition, perceived
entitlements and stereotypical images of beneficiary groups become the normative basis of
welfare legitimacy. Based on the model of lay conceptions of social order, we argue that the
relationships between normative beliefs and support for government responsibility may illustrate
different logics of defining the moral boundaries of welfare recipients. The link between distrust
and government responsibility, for example, may indicate that perceived erosion of moral
communities fuels calls for institutional regulation and protection, an interpretation supported by
the strong association between distrust and material vulnerability. Egalitarianism, in turn, gives
rise to an inclusive perception based on extending welfare coverage to those in disadvantaged
living conditions. The negative relationship between welfare dependency and government
responsibility points to a desire to exclude those who are seen as abusing the welfare system and
profiting from others’ work. Ethnocentrism was related, although rather weakly, to lower support
for general government involvement in ensuring social rights. This can be seen as a strategy of
exclusion where immigrants are differentiated from the national ingroup and left outside the
network of national solidarity.
Such an interpretation of the results in terms of moral inclusion and exclusion is,
however, limited by our operationalisation of the conceptions of social order. While the items
provided by the ESS data set certainly tap into normative beliefs and allow testing our model,
they do not explicitly ask about the inclusion or exclusion of specific groups in the sphere of
welfare. Our interpretation in terms of moral boundaries is therefore based on the social
psychological mechanism assumed to orient the way people reason about welfare. Further
33
research is needed that more explicitly measures the notion of moral communities and allows
developing and specifying this aspect of differentiation and boundary definition.
The fourth and final aim of the chapter was to map and explain the contextual,
country-level variation of these normative beliefs as organizing principles of welfare attitudes. In
a regime comparison approach, welfare dependency and egalitarianism emerged as consistent
predictors of government intervention across welfare regime types. Authoritarianism played the
greatest role in structuring attitudes in Eastern, Southern and continental-conservative regimes,
while the exclusion of immigrants was mainly of importance in the Nordic regime (see Staerklé et
al., 2010). Finally, distrust had opposite effects in the Eastern compared to the Nordic regime.
Multilevel analyses showed that all the relationships between the five conceptions
and welfare attitudes varied significantly across countries. In other words, normative beliefs did
not have the same weight as predictors of policy attitudes across different national contexts. In
countries with relatively low levels of welfare spending as well as in countries with higher levels
of unemployment, the positive effects of authoritarianism, distrust and egalitarianism on welfare
support were stronger than in countries with higher welfare spending and less unemployment.
This finding suggests that in these predominantly ex-communist, East, Central and South
European countries, welfare legitimacy is more strongly grounded, first, in a general conception
of a strong and authoritarian state which is expected to regulate relations between citizens, and,
second, in a principled belief concerning the unfairness of excessive social inequalities. The
positive effect of distrust on government responsibility is striking since research on welfare
legitimacy tends to assume the contrary relationship and to consider social trust an important
foundation of welfare systems (Putnam, 1993; Rothstein, 1998). In contrast, we view individual
distrust as a reflection of precarious life situations, characterized by a pessimistic, suspicious and
victimizing outlook on life (Castel, 1995). From this perspective, institutionalized welfare
34
provisions and social government responsibility may represent a stable and reliable source of
support which thereby becomes a way to cope with existential insecurity and vulnerability.
The patterns were less clear for ethnocentrism and welfare dependency, but
significant cross-level interactions allow us to conclude that the negative effects of ethnocentrism
on welfare support were stronger in countries with higher levels of welfare spending and lower
levels of unemployment. In other words, negative attitudes towards immigrants are a key factor
in the delegitimizing of welfare states mainly in West European countries. The negative effect of
welfare dependency on welfare support, too, was stronger in contexts characterized by lower
levels of unemployment. Overall, however, the role of welfare dependency in delegitimizing
welfare intervention seems to be more uniform across European countries than the role of the
other normative beliefs.
Social expenditure and level of unemployment thus turned out to be important
moderators of the social processes underlying welfare legitimacy. In general, these findings then
point towards the importance of social conditions in countries in understanding the normative
foundations of the social legitimacy of welfare state arrangements.
An important limit of our contextual analysis regards the choice of country-level
variables. We chose to focus on social expenditure because we wanted to show how boundary
definition strategies were affected by the level of welfare provision in a country (which they
clearly did, as our results have shown). Unemployment, in turn, was chosen since it should affect
personal awareness of social risk and uncertainty, and thus also moderate strategies of normative
boundary definition. Future research could also incorporate country-level measures of the
dominant normative context or ideological climate, measured for example by aggregating
individual-level attitude data (Sarrasin et al., 2011, in preparation). People are likely to be aware of
the dominant norms prevalent in their societies and disseminated through media and public
35
discourse. Such country-level norms may prove to be powerful context level influences on
people’s positioning towards welfare attitudes.
It is a matter of debate whether the country-level variables used in this study (and in
other chapters) truly capture something unique about the context and allow identifying
characteristics of the national context that in themselves explain cross-national differences in
belief-attitude relationships. A different interpretation of our cross-level interactions is that rather
than levels of social expenditure and unemployment explaining the differences, such variation
would be related to more general country profiles or regimes. For example, we can question
whether the more strongly positive effect of authoritarianism on welfare support in countries
with lower levels of welfare expenditure is truly related to social spending or has rather something
to do with the fact that most countries with low social spending in our sample are former
Communist or Southern countries with a history of authoritarian regimes. Our chapter gives no
final answer to whether the multilevel approach is fundamentally superior to the regime
approach. The two approaches might be best conceived of as complementary rather than
competing, in particular since the multilevel approach allows specifying some relations that would
remain unnoticed on a regime level.
In sum, the approach advocated in this chapter highlights the importance of
motivations other than self-interest in explaining citizen attitudes towards government and social
rights. Sharing beliefs which give meaning to everyday experiences, differentiating oneself from
others, drawing boundaries between one’s group and other groups, as well as participating in the
construction of social order through the endorsement of normative beliefs are such motivations
explaining citizen attitudes. Our basic goal was thereby to propose an account of social
psychological processes at work in the construction of welfare attitudes. Our results
demonstrated that such processes are not universal, but rather moderated by the institutional and
normative contexts in which they are enacted. The normative beliefs held by individuals
36
embedded in social groups thus become key elements for understanding the psychology of
welfare attitudes.
37
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Table 5.1 Model of lay conceptions of social order
Social identity
Social position
Normative differentiation
Conception
MORAL ORDER
FREE MARKET
Principle of categorization
Morality
Productivity
Core antagonisms
“Good” & “Bad”
“Winners” & “Losers”
Principle of social regulation
Conformity, Similarity
Equity, Self-Interest
Private support,
Private responsibility,
Charity
Insurance
Authoritarianism, Distrust
Welfare dependency
Welfare policies
Normative belief
Categorical differentiation
STRUCTURAL
Conception
SOCIAL DIVERSITY
Principle of categorization
Social heterogeneity
Social class, status
Core antagonisms
Majority & Minority
Dominants & Subordinates
Principle of social regulation
Intergroup differentiation
Inequality management
Majority favoritism vs.
Elite favoritism vs.
Group rights
Redistribution
Ethnocentrism vs.
Social dominance vs.
Multiculturalism
Egalitarianism
Welfare policies
Normative beliefs
INEQUALITY
44
Table 5.2 Five measures of conceptions of social order, with descriptive statistics for overall
sample
Conception
Moral order
Indicator (scale)
Authoritarianism
(1-5)
Distrust
(0-10)
Free market
Social diversity
Structural
inequality
Welfare
dependency
(1-5)
Ethnocentrism
(0-10)
Egalitarianism
(1-5)
Item
Terrorist suspect in prison until police
satisfied
Schools teach children obey authority
People who break the law much harsher
sentences
You can’t be too careful
Most people try to take advantage of you
People mostly look out for themselves
M
4.08
SD
.99
N
53300
4.06
3.97
.94
.97
54603
53736
5.32
4.73
5.47
2.58
2.47
2.45
54786
54360
54626
Social benefits make people lazy
Social benefits make people less willing
care for one another
Social benefits make people less willing
look after themselves/family
Most unemployed people do not really try
to find a job
Employees often pretend they are sick to
stay at home
2.97
2.90
1.14
1.09
53374
52778
2.78
1.08
52773
3.05
1.11
53770
3.02
1.09
51484
Immigration bad for country's economy
Country's cultural life undermined by
immigrants
Immigrants make country worse place to
live
5.21
4.65
2.49
2.61
51762
51801
5.25
2.36
51532
For a society to be fair, differences in
standard of living should be small
3.72
.97
53799
45
Table 5.3 Multilevel analysis: Level-1 Main Effects of Social Positions and Conceptions on
Welfare Attitudes
Government responsibility
M2a
M2b
Social Positions
Conceptions
B
SE
B
SE
Level 1
Intercept 76.96***
(1.11)
77.17***
(1.11)
(.07)
(.14)
(.08)
(.08)
.28***
.95***
-.84***
1.01***
(.07)
(.13)
(.08)
(.08)
2.42***
.53***
-3.24***
-.30***
3.27***
(.08)
(.08)
(.07)
(.08)
(.07)
Social Position
Age
Female
Education
Material Vulnerability
Conceptions
Authoritarianism
Distrust
Welfare Dependency
Ethnocentrism
Egalitarianism
Level 2
∆-2 log likelihood (df)
.63***
1.36***
-1.20***
1.34***
824.2(4)***
5092.5(5)***
Note. Dependent variable scale ranges from 0 to 100. All predictor variables (except gender) are standardized. -2 Log Likelihood
difference for the M2a model is calculated in comparison to the intercept only model. -2 Log Likelihood difference for the M2b
model is calculated in comparison to the M2a model.
* = p < .05. ** = p < .01. *** = p < .001.
46
Table 5.4 Multilevel analysis: Cross-Level Interactions between Conceptions and Level-2
Indicators on Welfare Attitudes
Government
responsibility
B
SE
Level 2 Indicator
Level 1 Conception
Social Expenditure * Authoritarianism
Distrust
Welfare dependency
Ethnocentrism
Egalitarianism
Unemployment Rate * Authoritarianism
Distrust
Welfare dependency
Ethnocentrism
Egalitarianism
-.94**
-.66**
-.11
-.70**
-.53*
(.33)
(.22)
(.21)
(.23)
(.21)
.75*
.60*
.40*
.60*
.46*
(.34)
(.23)
(.19)
(.24)
(.22)
Note. The cross-level interaction models are compared to their respective random-slope models. Underlined
interaction effects are depicted in figures 5.4a-c.
*= p < .05. ** = p < .01. *** = p < .001.
47
Figure 5.1 Mediation model of welfare attitudes
Level-1
Normative belief
(Moral order, Free Market, Social diversity, Structural inequality)
a
c
d
Social position
(Education, Vulnerability)
Level-2
b
National context
(Social expenditure,
unemployment, migration rate)
Welfare attitude
(Government responsibility)
48
Figure 5.2 Normative beliefs mediate the link between social position and welfare attitudes
*** = p < .001
Figure 5.3 Predicting government responsibility as a function of conceptions of social
order across five welfare regimes
Note. Regression coefficients are standardized, and controlled for age, gender, and country within each regime
cluster.
* = p < .001, + = p < .05.
Figures 5.4a-c. Cross-level interactions on Government responsibility