Vividness
Oxford Research Encyclopedia of Communication
Vividness
Patrick J. Ewell and Rosanna E. Guadagno
Subject: Communication Theory, Health and Risk Communication, Media and Communication
Policy
Online Publication Date: Aug 2017 DOI: 10.1093/acrefore/9780190228613.013.315
Summary and Keywords
According to Nisbett and Ross, “Information may be described as vivid, that is, as likely
to attract and hold our attention and excite the imagination to the extent that it is (a)
emotionally interesting, (b) concrete and imagery-provoking, and (c) proximate in a sen
sory, temporal, or spatial way.” Despite a widespread belief held by scholars and practi
tioners alike that vividness enhances persuasion, most early studies on this topic found
weak or nonexistent vividness effects. To further understand this relationship, subse
quent research focused on explaining these inconsistent findings. Taylor and Thompson
explored the different ways that vividness has been operationalized across studies.
Guadagno, Okdie, Sagarin, DeCoster, and Rhoads elucidated the conditions under which
vividness enhances or detracts from persuasion. Generally, the extant literature suggests
that vividness is an effective means of enhancing persuasion when the main point of a
communication is the sole component made vivid. These findings caution against at
tempts to persuade by increasing overall message vividness, because off-thesis or incon
gruent vividness has the unintended and undercutting consequence of distracting influ
ence targets from the point of the communication. This conclusion is based on the results
of individual empirical studies as well as meta-analytic findings. Literature on shock ad
vertising as a specialized case of vividness also exists. Future research on vividness might
further delineate when, how, and why vividness sometimes enhances and sometimes de
tracts from persuasion.
Keywords: vividness, persuasion, social influence, shock advertising, advertising
One of the best Super Bowl television commercials of all time featured cowboys crossing
a prairie working tirelessly to herd … cats? The creators of this commercial amusingly
brought to life this well-known idiom in such a literal manner that it likely still sticks in
the minds of many viewers. Yet, even if viewers do remember this commercial, do they re
member the company the commercial advertised? It was called EDS, short for Electronic
Data Systems, a now-defunct company that was once located in Dallas and owned by the
well-known Texan and one time U.S. presidential candidate, Ross Perot. While the EDS
commercial did an excellent job giving the viewer a rich and interesting depiction of the
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classic idiom “herding cats,” these vivid images did little to connect with the product that
the commercial was promoting. In this way, the advertisement may not have been an ef
fective persuasive attempt to sell the product (data and technology solutions). Thus, the
ad was ineffective despite being so amusing. The herding cats EDS commercial serves not
only as an example of vividness in a persuasive attempt but also to illustrate how vivid
ness is often misused, which diminishes its effectiveness.
The literature on the basic principles of vividness, how they relate to persuasion, and why
this commercial missed its mark will be reviewed. Some of the extant literature that has
established the conditions under which vividness is persuasive is presented. The case of
shock advertising as a type of vividness is examined, and the current state of the field and
potential directions for future research are explored.
Key Definitions
While vividness can have different meanings depending on the industry or discipline us
ing the term, a commonly accepted definition from the sub-discipline of social psychology
is used here: “Information may be described as vivid, that is, as likely to attract and hold
our attention and excite the imagination to the extent that it is (a) emotionally interest
ing, (b) concrete and imagery-provoking, and (c) proximate in a sensory, temporal, or spa
tial way” (Nisbett & Ross, 1980, p. 45). Put more simply, vivid information triggers the
mind to imagine in a rich and meaningful way by engaging people’s feelings, providing
easy-to-imagine imagery, and instilling a perception of closeness with people by being re
cent, close, or easy to detect. Illustrative of this, emerging social science evidence indi
cates that certain facial expressions are more vivid than others; this explanation has been
applied to understanding why people are faster at recognizing happy faces in crowds
(e.g., Becker & Srinivasan, 2014).
Social influence occurs when people’s attitudes, beliefs, and behaviors change owing to
pressure from others—both real and in their imaginations (Cialdini, 2009). Cialdini theo
rizes that there are two primary types of social influence: persuasion—attitude or belief
change—and compliance—behavior change. Social influence practitioners—the people
who attempt to influence others to change their attitudes, beliefs, or behaviors—have uti
lized the concept of vividness as a means of crafting more effective attempts at persua
sion. These attempts use language designed to facilitate the generation of easily repre
sented images, emotionally evocative phrases, and communication that emphasize simi
larities between an influence target and agent (e.g., Degen, 1987).
Vividness and Persuasion
The effectiveness of vivid communications as a social influence technique may seem like a
logical assumption, yet this has not been borne out in the social science literature (e.g.,
Taylor & Thompson, 1982). Some early studies, however, demonstrated such a link. For
instance, Gregory, Cialdini, and Carpenter (1982) demonstrated that convincing potential
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cable television subscribers to imagine themselves having such a subscription increased
the likelihood that these participants (relative to control participants) would become sub
scribers six months later.
Inconsistent results from myriad studies had led researchers to conclude that vividness
had null or, at best, illusory effects on judgements. In a qualitative review of the litera
ture, Taylor and Thompson (1982) examined the results of 47 studies on the relationship
between vividness and persuasion. For inclusion in the review, studies needed to have op
erationalized vividness by incorporating at least one of the three parts of Nisbett and
Ross’s (1980) previously stated definition of vividness. Taylor and Thompson’s review con
cluded that across the extant research on vividness and persuasion, at its best, vivid con
tent did little to increase persuasion, but that it likely had no effect whatsoever.
The results of Taylor and Thompson’s (1982) review inspired other researchers to de
nounce the effectiveness of vividness on persuasion. For example, Collins, Taylor, Wood,
and Thompson (1988) suggested that: “vividly presented information has some effect on
perceivers that is not persuasion but is nonetheless perceived to be persuasion” (p. 3).
The evidence against the effectiveness of vividness on persuasion further mounted with
the results a study conducted by Frey and Eagly (1993). In this study, participants were
presented with either a pallid (also referred to as abstract, indicating no vivid elements
present) or a vivid message on the issue of rising terrorism and were asked to pay full at
tention to an argument or had their attention constrained. The results revealed that with
full attention, vividness did not increase persuasion and when attention was constrained,
vividness actually undermined the persuasion attempt (Frey & Eagly, 1993, Study 1).
Thus, this early research yielded evidence that vivid information is not effective in en
hancing persuasion and, depending on the circumstance, vividness can actively under
mine persuasion.
Despite this early work, the previously held industry belief that vividness was effective
persisted, and the notion of vividness enhancing persuasion reemerged in a set of studies
conducted by Smith and Shaffer (2000). Their work investigated how different types of
vivid communications differentially affected persuasion. The vivid communications varied
by the consistency between the topic of the persuasive communication and the features of
the message made vivid. The authors referred to this idea as congruency in message pro
cessing. In their first study, Smith and Shaffer demonstrated that if vivid content that was
congruent with the message, participants recalled the arguments better than did partici
pants in both the abstract and vivid incongruent conditions. A second study showed the
same pattern of results with persuasion as the dependent variable. However, this was on
ly the case when the communication featured strong (i.e., well-reasoned arguments).
When the arguments were weak, there was no difference in persuasion between the dif
ferent conditions. Thus, the results of Smith and Shaffer’s work demonstrated that a per
suasive message was more effective if the argument was strong and the vivid imagery
was congruent with the primary aspects of the persuasive argument. However, they also
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found that when vivid imagery was incongruent with the central theme effectiveness was
reduced regardless of argument strength.
Examples of these findings can be found in mainstream advertisements. For instance,
some readers may remember the classic public service announcement that aired on
American television from 1971 to 1983 that portrayed a Native American with a single
tear running down his face after witnessing the vivid image of a littered roadside The
commercial was designed to prevent littering; however, as Cialdini (2003) explains, show
ing the pervasiveness of littering behavior in American culture created a descriptive norm
(i.e., that most people litter). This descriptive norm created an incongruency between the
central message of the advertisement (i.e., that you should not litter) and the behavior of
most of the people in the public service announcement. Therefore, as the results of Smith
and Shaffer (2000) suggest, the vivid image of litter and littering was incongruent with
the point of the message and actually resulted in increases in littering where the commer
cial was aired (Cialdini, 2003). Thus, Smith and Shaffer’s (2000) work illustrated a critical
aspect of vividness that helped explain part of the discrepancy between the ineffective
ness of vividness in prior research and the ubiquitous use of vividness as a means of per
suasion in industries such as marketing and advertising.
Problematic Vividness Operationalizations
A common theme in the various experimental operationalizations of vividness employed in
the early literature is the notion that many of these manipulations make vivid or “vivify”
information that is incongruent to the central argument of the persuasive message, there
fore reducing or nullifying the effectiveness of a persuasive appeal (Guadagno, Rhoads, &
Sagarin, 2011). The vividness operationalization employed by Reyes, Thompson, and Bow
er (1980) serves as an example of this previous miscalculation. The researchers provided
a simulated, “mock” jury with either a pallid or a vivid eyewitness account of a man ac
cused of drunk driving. The materials described a man named Sanders who was allegedly
drunk before leaving a party prior to his arrest. The pallid version of the eyewitness ac
count read as follows: “On his way out the door, Sanders staggered against a serving ta
ble, knocking a bowl to the floor.” The vivid version of the eyewitness account read as fol
lows: “On his way out the door, Sanders staggered against a serving table, knocking a
bowl of guacamole dip to the floor and splattering guacamole on the white shag carpet.”
While the image of green guacamole spread all over a thick, white carpet is most certain
ly a vivid image, the stain itself is not anymore relevant to the sobriety of the defendant
than if he spilled water into a sink. This irrelevant information is incongruent to the cen
tral argument (i.e., that he was drunk) and likely drew attention to the stain, therefore
making the evidence less persuasive.
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Personality and Vividness
A series of studies conducted by Petrova and Cialdini (2005) further examined the effec
tiveness and limits of vividness as a means of enhancing persuasion by manipulating the
vividness of a product along with the vividness of the description and comparing those
manipulations with a participant’s disposition toward using visual imagery—a personality
characteristic that assess the extent to which people vary in their ability to easily imagine
visual imagery (Marks, 1973). While the results across two studies revealed that vivid im
agery could be used to increase the desirability of a product, two important distinctions
were made. First, the authors found that vivid appeals were only effective in increasing
product liking if the product itself was also vivid. In addition, participants who were high
ly disposed toward using imagery were more strongly affected by vivid appeals. In either
case—with a non-vivid product or with a low visual imagery participant—vividness in the
persuasive appeal resulted in less persuasion and lower desire for the product. This work
further demonstrates the nuance of using vividness in persuasion and again reinforces
the notion that vividness only enhances persuasion when it is consistent with the main
point of the persuasive appeal.
More recent research examined imagery ability as an individual difference characteristic
and its role in affecting young Chinese women’s attitudes toward HPV vaccinations (Yang
& Guo, 2015). The results of this study revealed that vividness (operationalized via the
use of a picture in the experimental condition) enhanced persuasion for participants low
in imagery ability more so than for participants high in imagery ability. Furthermore, the
authors reported that participants’ perceptions of the vividness of the persuasive commu
nication they were exposed to varied more as a function of the participants’ differing lev
els of imagery ability than with differences in the content of the actual messages. Taken
together, these studies provide evidence that the effectiveness of vividness is at least par
tially determined by personality differences with respect to the processing of visual im
agery.
Figural Vividness Is Key
Guadagno, Rhoads, and Sagarin (2011) suggested that the key difference in effective vs.
ineffective use of vividness to enhance persuasion is making vivid (or vivifying) the cen
tral thesis of a persuasive appeal. These authors further suggest that the previous re
search yielding inconsistent or null results incorporated examples that made vivid the ir
relevant aspects of persuasive communications. The results of two studies supported
their contention. Specifically, the authors developed persuasive communications that
made vivid either the central thesis (which the authors called “on-argument” or “vivid fig
ure”) or a tangential one (which the authors called “off argument” or “vivid ground”).
In Study 1, the persuasiveness of an essay arguing that vitamin C reduces the need for
sleep was assessed across four conditions: vivid figure, vivid ground, vivid figure+ground
(making all aspects of the communication vivid), and abstract (a no vividness control).
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The results revealed that the vivid figure condition was more persuasive than all three of
the other conditions. Furthermore, each condition that contained vivid ground was more
persuasive than the abstract condition. The second study found that these results were
only the case when arguments were strong. When weak arguments were employed, focus
ing influence targets on the central thesis of the persuasive communication significantly
decreased persuasion. Thus, vivid figure only enhances persuasion when the arguments
utilized are high in quality. When coupled with weak arguments, vivid figure focuses influ
ence targets on the deficiencies of the poor-quality arguments. Thus, these results added
to the growing body of evidence indicating that vividness can enhance persuasion under
the right circumstances.
Guadagno and colleagues (Guadagno, Okdie, Sagarin, DeCoster, & Rhoads, 2010) further
examined figural vividness in the first meta-analysis on this topic. Specifically, the au
thors tested this hypothesis meta-analytically by examining the object(s) made vivid and
calculating effect sizes comparing vivid vs. pallid persuasive communications. They fur
ther assessed whether the vivid communications in their sample employed vivid figure,
vivid ground, or a combination of the two on a continuous measure ranging from 1 =
“completely vivid ground” to 9 = “completely vivid figure” with the scale midpoint of 5 la
beled “equal.” The results revealed that, across effect sizes, there was a small but signifi
cant effect of vividness on persuasion. The authors then examined whether figural vivid
ness moderated the effect of vividness on persuasion by performing a meta-regression
with the continuous measure of figural vividness as the effect size measures. The impact
of figural vividness interacted with the type of dependent measure such that figural vivid
ness was a significant predictor of the relationship between vividness and persuasion
when the dependent variable was an attitude or behavior, but not when the dependent
variable was a belief, behavioral intention, or juror decision. Thus, these results support
ed the predictions with an interesting caveat: the type of dependent measure matters.
Vividness and Mediated Communication
Bailey et al. (2015) examined the effectiveness of vividness through an immersive virtual
environment to determine whether simulation of a shower could influence participants to
ward energy consumption behaviors (e.g., changing shower length and temperature).
Vividness was operationalized as 3D pieces of coals that accumulated as participants took
a virtual shower. In the non-vivid condition, the feedback on energy consumption was
text-only. Results revealed that participants in the vivid condition set their shower tem
peratures lower, thereby reducing energy consumption. These results are among the first
to examine whether vividness is persuasive in communication modalities other than writ
ten form. While additional studies are needed to further strengthen scholars’ understand
ing of vividness as it manifests via mediated communication, the preliminary evidence
suggests that vividness works similarly when translated to a 3D virtual environment.
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Shockvertising
Shock advertising, also known as “shockvertising,” refers to an advertisement that “delib
erately rather than inadvertently startles and offends its audience by violating norms for
social values and personal ideals” (Dahl, Frankenberger, & Manchanda, 2003, p. 269). A
google.com image search will reveal many examples of shockvertising, such as an adver
tisement featuring an adult seal clubbing a human infant to raise awareness for the hu
mane treatment of baby seals and an ad from the clothing company Benetton featuring a
priest and a nun kissing passionately.
While the idea that shocking imagery grabs people’s attention seems like common sense,
does it then follow that these ads are effective in swaying people to change? Shockvertis
ing is conceptually similar to fear appeals, which have long been shown to be effective in
influencing others to change their attitudes and behaviors only when the fear appeal is
coupled with concrete steps an influence target can take to avoid the negative conse
quence featured in the appeal (see Tannenbaum et al., 2015). The empirical evidence on
shockvertising is more limited. For instance, Manchanda, Dahl, and Frankenberger
(2002) conducted two studies in which they compared persuasive appeals that utilized
shock, fear, or information as a means of influencing people to agree with an HIV/AIDs
prevention message. In their first study, the authors found that the shock appeal in
creased attention paid to and recall for the persuasive message relative to the fear and
informational appeals. The shock appeal was also perceived as a violation of social norms.
In their second study, the authors specifically examined message agreement and found
that both shock and fear appeals were equally and significantly more persuasive than the
information appeal.
A more recent study examined the effectiveness of shock advertising by comparing it in
two industries: nonprofit and for profit (Parry, Jones, Stern, & Robinson, 2013). In their
study, the authors found that shock advertising was evaluated as more permissible in the
nonprofit sector. Thus, the authors suggest that shockvertising will be more effective
when the cause is prosocial and nonprofit. Examples of these causes include reducing an
imal cruelty and stopping child abuse. These authors also suggested that shock increases
fear but as with the early research on fear appeals, if a shockvertisement is not coupled
with concrete steps to ameliorate an influence target’s fear of negative consequences,
shock will generally be ineffective in influencing people to change their attitudes and be
havior. Taken together, the extant research on shockvertising suggests that it may grab a
target’s attention but is unlikely to influence people.
Limitations and Suggested Research
Vividness is effective in enhancing a persuasive communication when the central thesis of
the message is made vivid and the dependent measure is an attitude or behavior. Con
versely, if a message is made vivid by adding elements that are incongruent or irrelevant
to the primary argument of the message, these elements distract from the message’s pri
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mary point, thereby reducing persuasion. Irrelevant vivification may evoke the processing
of extraneous elements, causing incoming persuasive messages to be attended to by an
influence target’s internal cognitive structures that are unrelated or even counterproduc
tive to persuasion. Emotionally charged discursions and detailed descriptions that are in
congruent to the primary message or not appropriately applied to the main argument ap
pear to only harm a message’s effectiveness. In addition, vivid appeals are more effective
when coupled with a vivid product or on someone who is naturally inclined to use im
agery and are less effective in the opposite situations. Finally, these nuances of vividness
also have relevance to the use of shockvertising, which can be seen as a subtype of vivid
ness that involves social norm violation. However, thus far, the empirical evidence sug
gests that, while shockvertising is a commonly used industry practice, it’s effectiveness as
a persuasive tool is weak at best.
Furthermore, this review of the literature on vividness revealed no existing research re
garding the relationship between implicit associations (Greenwald, McGhee, & Schwartz,
1998) and vividness. Thus, future research should investigate what impact vividness may
have on changing implicit attitudes. Similarly, little work has examined what role vivid
ness plays within the framework of dual process models: the Elaboration Likelihood Mod
el (ELM; Petty & Cacioppo, 1984) and the Heuristic-Systematic Model (HSM; Chaiken,
1980; Chen & Chaiken, 1999). Though there is evidence (Frey & Eagly, 1993; Guadagno,
Rhoads, & Sagarin, 2011) suggesting that vividness can diminish central processing of a
persuasive message, this effect may be attenuated when the vividness is applied to cen
tral or systematic components of the persuasive communication.
Another aspect not fully addressed is whether the communication mode used for persua
sion affects the extent to which vivid information is persuasive. Many of the studies re
viewed persuasive communications made vivid either by coupling images with the mes
sage or using the written word to vivify the message. Beyond that, there appears to be no
research on the vividness and persuasion relation that examines whether the communica
tion mode used to enhance vividness differentially affects persuasion. For instance, in
creasing the vividness of figural objects may be more effective if the communication
mode enhances the topic vividness by providing visual vividness (e.g., such as in a virtual
environment; see Blascovich et al., 2002). In addition, there is evidence to suggest that
when a communicator is more salient (e.g., face-to-face) peripheral processing is facilitat
ed, whereas when the communicator is less salient (e.g., email, written text) central pro
cessing is facilitated (Chaiken & Eagly, 1983; Guadagno & Cialdini, 2002). Vividness may
bolster persuasion where those receiving the message can easily imagine the communica
tor. Similarly, research by Broemer (2004) suggests that these findings may also be mod
erated by personal relevance, ease of imagination, and message framing. Future research
should examine these questions.
In summary, the extant literature on vividness supports the notion that vividness general
ly enhances persuasion to change people’s attitudes and behavior. Making the central
point of a persuasive communication vivid has been found to generally be more effective
relative to non-vivid arguments or ones that make vivid cursory details. Thus, the litera
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ture presented suggests that the successful vividness manipulations are ones that pair
this on-thesis vividness with strong, well-reasoned arguments. Scholars and practitioners
who choose to do otherwise may also find themselves herding cats.
Further Reading
Petrova, P. K., & Cialdini, R. B. (2008). Evoking the imagination as a strategy of influence.
In C. P. Haugtvedt, P. M. Herr, F. R. Kardes, C. P. Haugtvedt, P. M. Herr, & F. R. Kardes
(Eds.), Handbook of consumer psychology (pp. 505–523). New York: Taylor & Francis
Group.
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Becker, D. V., & Srinivasan, N. (2014). The vividness of the happy face. Current Directions
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Patrick J. Ewell
Department of Psychology, Kenyon College
Rosanna E. Guadagno
School of Arts, Technology, and Emerging Communication, The University of Texas at
Austin
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