Business Intelligence

Annual Reviews in Control, 2006

Current and emerging manufacturing and logistics systems are posing new challenges and opportunities for the automation and control community. This milestone report describes the main problems, such as management of complexity, scalability, increasing costs, coordination, market-based resource allocation, and more. Recent accomplishments and trends are discussed: Control and automation techniques, manufacturing plant automation, collaborative control through integration and networking, and control methods applied to extended enterprises and large-scale critical infrastructure. Finally, forecasts are presented for the next generation manufacturing system; e-work; integration, coordination and collaboration; networked, distributed decision support (NDSS); and active middleware.

Web 2.0, 2009

AgentLink III is an Information Society Technologies (IST) Coordination Action for agentbased computing, funded under the European Commission's Sixth Framework Programme (FP6), running through 2004 and 2005. Agent-based systems are one of the most vibrant and important areas of research and development to have emerged in information technology in recent years, underpinning many aspects of broader information society technologies.

Olamade O. Owolabi, 2013

Customer Relationship Management (CRM) is an enterprise-wide business strategy directed at attracting, retaining and effectively serving customers to grow up their value over the long term. Because customers differ in their preferences and purchasing habit, and their mobility is enhanced by increasing availability of information, firms invest in technologies that help them gain detailed understanding of their customers, allowing them to know how to respond to customer needs and market products and services more effectively. While the modern CRM strategy is intensive in the use of analytical technologies, the Nigeria supermarket industry still at the first stage of its development phase have largely interacted with customers through personal interaction partly due to the low level of competition for customers, high cost of investment in analytical CRM infrastructure and lack of dynamic capability to integrate technology, people and processes.

Engineering Letters, 2006

Financial institutions are striving to maximize benefits from the emerging digital economy. However, the decision to take such an investment option is contingent upon the "preparedness" of these institutions and the attributes of the infrastructure of global transactions. While the migration to global spaces of operation is being relaxed by the proliferation of information technology infrastructures, the deployment of web based decision support systems is still constrained by many data-specific and decision modeling limitations. To move these systems to a stage of engagement, a paradigm shift in terms problem conceptualization, system analysis and design is looming big. This paper reflects on these limitations with special emphasis on the investment information systems.

Tourism Recreation Research, 2005

This paper identifies a number of key changes in Information Communication Technologies (ICT) that gradually revolutionize the tourism industry. E-tourism and the Internet in particular support the interactivity between tourism enterprises and consumers and as a result they re-engineer the entire process of developing, managing and marketing tourism products and destinations. All stakeholders related to tourism and hospitality, therefore, gradually see their role being changed and new opportunities and challenges emerging. The paper demonstrates that future of e-Tourism will be focused on consumer centric technologies to ensure that the new sophisticated and experienced consumers are served. Therefore, agile strategies are required at both strategic and tactical management levels to develop the 'infostructure' for tourism organizations to manage their internal functions, their relationships with partners and their interactions with all stakeholders including consumers. Only those organizations that appreciate the opportunities which ICTs bring and manage their resources successfully will be able to enhance their innovation and competitiveness in the future.

2003

This paper identifies a number of key changes in Information Communication Technologies (ICT) that gradually revolutionize the tourism industry. E-tourism and the Internet in particular support the interactivity between tourism enterprises and consumers and as a result they re-engineer the entire process of developing, managing and marketing tourism products and destinations. All stakeholders related to tourism and hospitality, therefore, gradually see their role being changed and new opportunities and challenges emerging. The paper demonstrates that future of e-Tourism will be focused on consumer centric technologies to ensure that the new sophisticated and experienced consumers are served. Therefore, agile strategies are required at both strategic and tactical management levels to develop the 'infostructure' for tourism organizations to manage their internal functions, their relationships with partners and their interactions with all stakeholders including consumers. Only those organizations that appreciate the opportunities which ICTs bring and manage their resources successfully will be able to enhance their innovation and competitiveness in the future.

2009

Abstract The Web evolves rapidly. Day by day, it hosts more of both personal and business shaping of well-structured business models able to monetize most of Web 2.0 services is rather lagging beyond their users and usage, if it exists at all yet. While Web 2.0 services tend to be mainstream, their business models and exploitation are definitely not.

Foundations of Management, 2012

Business Intelligence technology for over 20 years is the market leader in analytical processing of data. As numerous market researches demonstrate Business Intelligence has substantial affect on global competitiveness of enterprises and on the stability of their position in the market, which is particularly important in times of economic downturn. Although main users of this technology are large companies and corporations, software vendors are still looking for solutions that are also available for the SME (Small and Middle Enterprises) sector and non-profit enterprises. One option available recently is possibility to use Cloud Computing environment. The article considers the opportunities and risks posed by the organization of Cloud Business Intelligence system on the example of using it in SME sector.

Buhalis D., and O’Connor, P., 2005, Information Communication Technology - Revolutionising Tourism, Tourism Recreation Research, Vol. 30(3), pp.7-16.