Papers by Mohammad Anisur Rahman
Journal of Business Administration, 2018
Abstract
Agriculture plays a vital role in the economy of Bangladesh. It is providing employment... more Abstract
Agriculture plays a vital role in the economy of Bangladesh. It is providing employment opportunities to over half of the workforce and contributes as much as 13.41% of the national GDP. Yet, a significant portion of those who are involved in agriculture, both as producers and laborers, live near the poverty line. One of the prime factors suppressing their economic growth is the poor rate of adoption of relevant information channelizes through ICT. This study aimed to explore prominent factors that are influencing the adoption of ICT-based information services by smallholder farmers in rural Bangladesh through applying the unified theory of acceptance and use of technology(UTAUT)model. Data has been collected from 150 smallholder farmers from five different districts of Bangladesh. Data analysis revealed that performance expectancy, facilitating condition, effort expectancy,trust&security issues have a substantial influence on the intent to adopt ICT-based services. The facilitating condition was found to have both direct as well as partially mediating effects on the adoption of ICT. However, effort expectancy andsecurity&trust have a negative impact on the behavioral intention to adopt ICT by the smallholder farmers. This study uniquely identifies the factors of adoption of ICT-based tools and services of the economically marginalized section of the society and the outcome of this study could help the policy makers to formulate policies for farmers to reap benefits from ICT usage.
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The World Wide Web has propelled in no small extent of changes in the attitude and behavior of pe... more The World Wide Web has propelled in no small extent of changes in the attitude and behavior of people all over the world. Due to this blessing, online shopping has emerged which influenced the lives of ordinary citizens. Online shopping has also been started in Bangladesh, but consumers are not much habituated yet to go online shopping frequently. This study is undertaken to understand the behavior of online shoppers through a self-constructed questionnaire of 160 respondents from Dhaka city. The survey reveals that consumers shop online to save time, and for available varieties of products and services. Both male and female both have the same type of behavior towards liking and disliking factors; they like home delivery facility and dislike inability to touch and feel the product most.
Human Resources Information Systems (HRIS) has become a global HR practice in the developed natio... more Human Resources Information Systems (HRIS) has become a global HR practice in the developed nations for its strategic contributions. However, developing nations such as Bangladesh seemed to face challenges in deploying HRIS in different sector especially in Banking and financial sector. This study attempted to identify the salient factors affecting adoption of HRIS by Bangladeshi banking and financial sector through applying the unified theory of acceptance and use of technology (UTAUT) model. A structured questionnaire, designed based on the model construct, applied to pull data from 300 participants in the various banking and financial organization in Bangladesh. These data were analyzed through SmartPLS 3.0. We found social influence of market leader and behavioral intention of the management of the organization have a significant effect on the intent to adopt HRIS. However, social influence found to have both direct as well as partially mediated (by behavioral intention) effect on the adoption of HRIS. The findings suggest the practitioners to adopt the HRIS to gain the first mover advantage to avoid the bandwagon effect that make the HRIS-related competitive advantage evaporate quickly. The researchers in future may conduct a cross-cultural study to see whether
Banking and financial sectors all around the world have embraced ICT to facilitate their customer... more Banking and financial sectors all around the world have embraced ICT to facilitate their customers with efficient services and innovative products through multichannel. The central engine that runs the core operations of the banking and financial institution is the Core Banking Software (CBS). The operational efficiency of a bank largely depends on the CBS. Moreover, it determines what a bank can offer in the future. In Bangladesh, ICT embracement has got momentum in the last decade. Some first mover banks in Bangladesh are in the process of CBS upgradation, and some other banks are trying to implement CBS to improve competitiveness, operational efficiency, and regulatory compliance. However, CBS implementation has challenges; improper attention to these challenges may result in poor CBS performance. This exploratory study tried to identify the challenges that commercial banks in Bangladesh encounter in the process of core banking system implementation or upgradation. Factor analysis has been used to analyze data from 153 respondents from seven commercial banks. This study found three primary sources (factors) of CBS implementation challenges: management, technology and vendor. These factors include: consensus on requirements, the role of employees, vendor capabilities and credentials, the software flexibility, user friendliness, capability to meet requirements, employee skill set required and data migration. The findings may help the academicians to explore the factors in other cultures, countries and cross-industry. It will also help the banking practitioners to concentrate on this challenging area to better implement and upgrade the core banking software in future.
This paper aims to understand factors determining location decision, or country selection of Read... more This paper aims to understand factors determining location decision, or country selection of Readymade Garments (RMG) outsourcing in global supply chain management. In the process, this article fills a knowledge gap by proposing a unique model that relates country determinant factors and firm's motives to location choice specific for RMG outsourcing moderated by firm's size and age. The overall framework enlightens the scholars about the significance of distinguishing factors as the basis for differential outsourcing location decisions. Multinational managers may find it useful to identify the optimum outsourcing location decisions considering idiosyncratic factors that are unique to RMG outsourcing location decision.
Evolving in early 1990s, Enterprise Resource Planning (ERP) has become a global standard for the ... more Evolving in early 1990s, Enterprise Resource Planning (ERP) has become a global standard for the premier business firms for maintain their operations. ERP automates and streamlines business processes, reduces the complexity of collaboration, optimizes the operations that helps to gain superior control over business. However, ERP implementation success rate is meager in the world due to its complex nature of implementation and cost. This paper shows how to access the success of ERP implementation through a case study of a leading pharmaceutical company of Bangladesh. This study identified the causes of preliminary success in pre-implementation phase and the causes of delay in the implementation phase of ERP.
The progress of Mobile Banking (M-banking) is unsatisfactory in terms of achieving a key objectiv... more The progress of Mobile Banking (M-banking) is unsatisfactory in terms of achieving a key objective, i.e. to reach the inaccessible unbanked customers at an affordable cost for financial inclusion. We identify the causes to this problem through the investigating the factors affecting the adoption of m-banking in remote areas of Bangladesh using a 236 primary sample of m-bank customers from seven geographical locations and across professions. We document a positive effect of perceived ease of use, trusts, and perceived usefulness, and a negative effect of user interface on adopting m-banking in rural Bangladesh. our findings provides significant policy implications for policy planners and the bank managers to enrich their policies and strategies for promoting financial inclusion as well as successful banking business in rural of Bangladesh.
Bangladesh Journal of MIS, Jun 2020
The rampant of e-commerce has led many manufacturers and suppliers to launch a direct channel ove... more The rampant of e-commerce has led many manufacturers and suppliers to launch a direct channel over the internet beyond the traditional indirect channel. This indulgence has brought about chaos among the channel members in terms of false competition, mistrust, lost sales, and eventually decreased channel profit. Without looking at the basic problem, researchers have concentrated their studies on what are the benefits of dual-channel and how to better minimize the conflict in the dual-channel and achieve higher profitability of the total supply chain. However, the basic question of whether a manufacturer is qualified to adopt a dual-channel has long been overlooked. This study through a literature review tries to answer this question. The basic preconditions are the right product category and variety, intention to control channel, marginal cost, and service quality.
Leadership is ubiquitous yet nebulous. Every human in some or other settings plrys leadership rol... more Leadership is ubiquitous yet nebulous. Every human in some or other settings plrys leadership roles to some extent. It makes the dffirence between success and failure of a nation or even an organization. From prehistoric time experts has been trying to understand and explain leadership, however, differences in opinion and isolated ideas failed to demonstrated a comprehensive process of leadership that make an ordinary person.d leader or an ordinary leader an ffictive leqder. Comprehensive leadership model tries to portray a complete viao of leadership that integrates all the isolated opinions ofexperts that cqn be generalized in different perspective. Under this model leadership constitute of four building blocl<s: traits & style, wisdom, media effects andfollowers. Inthefirst cycle of the model through these building bloclrs an ordinary person becomes a leader. To become effective leader one needs consistent repeated performqnces. However, there are some impediments that hinder consistent performance. Learning to cope up with the barriers mry lead a person to become an ffictive leader.
For sustainable competitive advantages companies need innovation.
Dhaka Stock Exchange Ltd. is one of the barometers of Bangladesh Economy. The DSE has become the ... more Dhaka Stock Exchange Ltd. is one of the barometers of Bangladesh Economy. The DSE has become the common buzz in the mind of the people of the Bangladesh for the functionality and dffirent positive and negative event. Recently it is going through a reengineering process to become a systematic and fficient organization to serve and develop the capital market of Bangladesh. However, top *inagr*ent's effort to make the DSE an effective organization is not going on in equal footing or in a balanced way. While, it has an fficient automated trading tyste^, its other functions are done manually despite having one of the country's largest l,ANs & WANs. In order to understand the problem, the study attempts to undertake analysis of system in the DSE. Subsequently, it attempts to develop a DFD to facilitate building a workable solution. Additionally, the study aims to suggest types of training and development meosures to enable the employees acquire necessary skills to run the managerial-technological system.
Waiting is inevitable in any service organization. Hence queues are formed. A long queue makes cu... more Waiting is inevitable in any service organization. Hence queues are formed. A long queue makes customer dissatisfied whereas increasing server to decrease the length of a queue requires costs. Waiting Line Theory provides a platform to that notion. The health sector of Bangladesh has been facing a bad experience for any citizen of Bangladesh. One of the reasons behind this is the queuing system prevailing in this sector. This paper presents an investigation into the prevailing queuing system in the private practices of Dhaka city. On the basis of investigation suggestions are put forward to improve the situation.
As we enter a new millennium we experience one of the most important changes in our livesthe move... more As we enter a new millennium we experience one of the most important changes in our livesthe move to an internet based society. This change propelled yet another changethe manner in which businesses are conducted and how the marketplace is managed in cyberspace. To have an online store, each company must develop a website, through which they will make sale. This paper attempts to analyze the contents that the company should include in its first page or home page of Business to Consumer (B2C) websites. The findings of the study reveal the similarity and differences between the local sites and international sites under study. Finally the paper aims to suggest essential
The beginning of the E-Business age has been shivering the business environment and breaking out ... more The beginning of the E-Business age has been shivering the business environment and breaking out innovative and unconventional ways of doing business. One of the latest outcomes of this E-Business is internet banking or E-Banking. Banking sector is now reengineering it to adopt the change and to be in the race of globalization. Thus it has become imperative for the banking industry to better gauge the E-Banking phenomenon. This study painstakingly attempts to bestow the evolution, competitive forces, strategy, present status, and prospect of E-Banking, so that the existing banks and potential e-banks could better understand this opportunity and could reap the best benefit from it.
The quest to embrace new technology to gain advantage in the market gives the bank a new shape ca... more The quest to embrace new technology to gain advantage in the market gives the bank a new shape called online Bank. It has been using world wide as a delivery channel to nxeet, acquire new customers and retain existing custonxers. This wind of change is also blowing over Bangladesh. Now apart from 3 foreign banks, 23 out of j7 local comntercial banks are online and l0 banks are in process to become online. But success ofart online bank or e-bank does not solely depend on Providing online Services; they have to understand the " existittg and potential clients" , their demography and behavior. This study attenxpts to understand the behavior of consumers of online banks. For this purpose 300 online bank' consumers (involved only in personal banking) were it"tterviewed with a structured questionnaire. In addition to that bank persorutel were interviewed to get information on what online services they offer. This study finds that the "existing and potential clients" ages frorn 21 to 35 years where an overwhelming maiority (84Vo) uses online services and. Amottg all the services ATM and POS are mostly used by the online services users. This paper is expected to help the existing and upcoming online banks itt understanding the behavior of the "existing and potential clients" and suggest dffirent strategies to better manage the online services.
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Papers by Mohammad Anisur Rahman
Agriculture plays a vital role in the economy of Bangladesh. It is providing employment opportunities to over half of the workforce and contributes as much as 13.41% of the national GDP. Yet, a significant portion of those who are involved in agriculture, both as producers and laborers, live near the poverty line. One of the prime factors suppressing their economic growth is the poor rate of adoption of relevant information channelizes through ICT. This study aimed to explore prominent factors that are influencing the adoption of ICT-based information services by smallholder farmers in rural Bangladesh through applying the unified theory of acceptance and use of technology(UTAUT)model. Data has been collected from 150 smallholder farmers from five different districts of Bangladesh. Data analysis revealed that performance expectancy, facilitating condition, effort expectancy,trust&security issues have a substantial influence on the intent to adopt ICT-based services. The facilitating condition was found to have both direct as well as partially mediating effects on the adoption of ICT. However, effort expectancy andsecurity&trust have a negative impact on the behavioral intention to adopt ICT by the smallholder farmers. This study uniquely identifies the factors of adoption of ICT-based tools and services of the economically marginalized section of the society and the outcome of this study could help the policy makers to formulate policies for farmers to reap benefits from ICT usage.
Agriculture plays a vital role in the economy of Bangladesh. It is providing employment opportunities to over half of the workforce and contributes as much as 13.41% of the national GDP. Yet, a significant portion of those who are involved in agriculture, both as producers and laborers, live near the poverty line. One of the prime factors suppressing their economic growth is the poor rate of adoption of relevant information channelizes through ICT. This study aimed to explore prominent factors that are influencing the adoption of ICT-based information services by smallholder farmers in rural Bangladesh through applying the unified theory of acceptance and use of technology(UTAUT)model. Data has been collected from 150 smallholder farmers from five different districts of Bangladesh. Data analysis revealed that performance expectancy, facilitating condition, effort expectancy,trust&security issues have a substantial influence on the intent to adopt ICT-based services. The facilitating condition was found to have both direct as well as partially mediating effects on the adoption of ICT. However, effort expectancy andsecurity&trust have a negative impact on the behavioral intention to adopt ICT by the smallholder farmers. This study uniquely identifies the factors of adoption of ICT-based tools and services of the economically marginalized section of the society and the outcome of this study could help the policy makers to formulate policies for farmers to reap benefits from ICT usage.