Zenker, Sureau & Götzelmann (2023): Digital infrastructuring as institutional affect(ing) in German migration management. In: Churcher, Calkins, Böttger & Slaby (eds.): Affect, power, and institutions. New York (Routledge): 105-124 , 2023
This chapter is a critical ethnographic reflection on how institutional affect is channelled and ... more This chapter is a critical ethnographic reflection on how institutional affect is channelled and transformed through processes of digitalisation in German migration management. It specifically relates to the Federal Office for Migration and Refugees (Bundesamt für Migration und Flüchtlinge [BAMF]). BAMF is a federal agency under the Ministry of the Interior and is commissioned to process asylum applications. Once the federal asylum process ends, the responsibility for persons who remain in Germany-either with recognised refugee status, subsidiary protection status, or mere toleration (Duldung)-shifts to municipal immigration offices (Ausländerbehörden). In 2005, BAMF acquired a second pillar of responsibilities: the coordination and management of integration policies. This includes managing and accounting for language and integration courses. In this chapter, we deal with two digital infrastructures pertaining to both responsibilities of this state bureaucracy. The first refers to the "MILo" (Migrations-InfoLogistik; Migration Info Logistics) country-of-origin database which is regularly updated by BAMF employees and used by BAMF decision-makers, and others, in asylum determinations. The second refers to the "BerD" software (Berufsbezogene Deutschsprachförderung; German for Professional Purposes), which is essential for the internal management of language courses offered by external language schools. As crucial institutions of globalised modernity, the seemingly rational, expertisebased indifference of state bureaucracies is often discussed. However, analysing bureaucracies primarily as rule-oriented, impersonal, and self-contained organisations occludes three essential characteristics at the heart of our analysis. The first concerns bureaucratic sentiments as forms of affectively and emotionally grounded normative regimes of meaning and decision-making. As we elaborate on below, these relatively stable discursive regimes offer conceptualisations, evaluations, and normative expectations, if not prescriptions, of how bureaucracies should work. They are affectively charged and emotionally grounded and
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