AwesomeBooks Reviews

18,611  Excellent
TrustScore 4.5 out of 5

4.7

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Reviews4.7

18,611 total


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Rated 1 out of 5 stars

Very frustrated

I ordered a book on Wednesday 15th January and paid an additional fee for 24 hour delivery as I needed the book the next day. The book did not arrive until today, 5 days later. Whilst this is not directly Awesome Books fault when I tried to log into my account with them my email address was not recognised. So I tried replying to the email that Awesome Books had sent to my address when confirming my order but when I tried to submit the online form provided I got 'Oops something has gone wrong' and the message I had tried to send was lost. Patronising, annoying and very frustrating.

Date of experience: 20 January 2025


Rated 5 out of 5 stars

The Best Online Bookstore

I have made so many orders for used books and am always satisfied with the excellent service provided by Awesome Books. Prices are affordable and very good delivery times. Information and updates on shipping very efficient. Website very user friendly and I check my wishlist every week for price reviews. Definately the best online bookstore in the UK with global shipping.

Date of experience: 18 January 2025


Rated 5 out of 5 stars

In the Ash... .

AwesomeBooks continues to move forward with a great philosophy! "Buy one - Give one!" For 22 years they've been saving and sharing their 'finds' giving life to author's and their stories to all ages, donating through literacy programs and recycled. All the books recently lost in the Los Angeles fires; residential libraries with rare collectibles. Homes were lost. Personal items went up in smoke. Family treasured books; children's favorite books now lay in ash. AwesomeBooks is just the place to start for families to start collecting; nothing better to take one's mind of what's been lost than losing oneself between the covers of new and old favorites. Continued Success to AwesomeBooks.

Date of experience: 17 January 2025


Rated 5 out of 5 stars

An overall good experience

An overall good experience. Easy to scan, good range of items scanned in, great extra % code which added a little more onto my trade, easy to organise post & quick to communicate back. A couple of items were rejected which was disappointing as I know they were fine & not damaged in the way claimed. But my experience with other trade in sites is the same! They seem to almost always reject a few items which I guess offsets their costs a little!

Date of experience: 01 January 2025


Rated 5 out of 5 stars

Awesome Books WELL DONE !

Awesome Books give you the opportunity to buy books at really affordable prices, whilst also providing books to the less fortunate. The choice is remarkable and the whole service provided is amazing. WELL DONE !

Date of experience: 19 January 2025


Rated 5 out of 5 stars

I buy quite a few Used books and…

I buy quite a few Used books and have often found Awesome do have what I need. The prices mean I can justify buying quite a few without having to economise. Also some of the titles are quite rare and so Awesome have enabled me to find some treasured volumes that I would not usually be able to buy. My ever-expanding library is still expanding for certain.

Date of experience: 10 January 2025

Reply from AwesomeBooks

Dear Marc,

Thank you for your fantastic 5-star review!

We're delighted to hear that you've found what you need with us and appreciate our prices. It's wonderful to know that we've helped you discover some rare and treasured volumes for your ever-expanding library.

Your satisfaction is our top priority, and we look forward to serving you again soon!

Regards
The AwesomeBooks Team


Rated 4 out of 5 stars

Suggested improvement

One of the books in the package arrived damaged. It's still readable however when I purchase a new book I prefer it to arrive in new condition.

Other than that one mishap, the service is terrific. The books arrive in timely fashion.
I'd suggest adding a service 'recommended reading' based on books already bought. I am not familiar with all books available and this would encourage me to buy MORE books :-)

Date of experience: 16 January 2025

Reply from AwesomeBooks

Greetings from Awesome Books,

Thank you for your 4-star review!

We're sorry to hear that one of the books arrived damaged. We understand the importance of receiving new books in perfect condition and appreciate your understanding. We're glad to hear that you find our service terrific and that your books arrive in a timely fashion. Your suggestion for a 'recommended reading' service is fantastic, and we'll definitely consider it to help you discover more great books.

You can email us at [email protected] and a member of our team will be in touch with you shortly.

We look forward to serving you again soon!

Regards
The AwesomeBooks Team


Rated 5 out of 5 stars

GREAT PLACE FOR SECOND HAND BOOKS

I wanted a book to give to a friend but thought it was better to buy second hand, as books should never be read only once. I ordered the book from Awesome, at a remarkably reasonable price, and it arrived with my friend in less than a week. Could not be happier with my purchase and shall certainly use Awesome again...

Date of experience: 02 January 2025


Rated 5 out of 5 stars

🇨🇦 Super Impressed

Ordering from Canada and my books showed up in a week, in great condition. I ordered more books, but unfortunately this package never made it to me. I messaged the company and they quickly rectified the situation, I was very pleased with their customer service. I've since ordered more books and have had no issues. Great company and the best prices for books I've found.

Date of experience: 27 December 2024


Rated 5 out of 5 stars

Would definitely buy again

I was looking for a copy of a book I could only find elsewhere in excess of £20, which is more than I wanted to spend as it was really just to put some concert tickets inside as part of a present. I found a copy on Awesome books for less than £3 inc P&P. It is perfect, in great condition, was delivered much quicker than I expected. Excellent service all round.

Date of experience: 16 December 2024

Reply from AwesomeBooks

Dear Mrs V Waring,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you found the book you were looking for at such a great price and that it arrived in perfect condition. It's fantastic to know that our service exceeded your expectations and helped make your gift even more special.

We look forward to serving you again in the future!

Regards
The AwesomeBooks Team


Rated 5 out of 5 stars

So very happy I've found Awesome Books

I've ordered several times from Awesome books and each time they have been superb. From the moment you order to receiveing the books you get updates.
Books are practically brand new, so very happy I've found this site.

Date of experience: 17 January 2025

Reply from AwesomeBooks

Dear Jacky,

Thank you for your wonderful 5-star review!

We're delighted to hear that you've had superb experiences with us each time you've ordered. It's great to know that our updates and the quality of our books have met your expectations.

We're so happy you've found our site and look forward to serving you again soon!

Regards
The AwesomeBooks Team


Rated 3 out of 5 stars

Love love the books but hate your delivery partner in Ireland

I love, love the books and the company ethos. But, unfortunately when you send to Ireland your delivery partner off hands to Fastway carriers. Then it's a flip of the coin as to whether or not I get the delivery. I may get it 3 weeks after it arrives into the country even though it's been signed off as a couple of days!! I may not get it at all.This is not just me either, it's especially Cork & Kerry deliveries for all concerned. Well as they say "God loves a trier" . Not yet received the order this "Rate your experience " has triggered so I'm forever hopeful.

Date of experience: 17 January 2025

Reply from AwesomeBooks

Dear Jo,

Thank you for sharing your feedback with us, and we sincerely apologize for the inconvenience caused.

We wanted to let you know that we have reached out to you with a resolution via our email address [email protected]. Kindly check your inbox at your convenience, and please take your time to reply as we are currently awaiting your response.

We appreciate your patience and understanding and look forward to hearing from you soon.

Sincerely,
The AwesomeBooks Team


Rated 5 out of 5 stars

Wacky Critters book and audio by…

Wacky Critters book and audio by Claudeo and Christina Rizza

Love love love this book and audio. It is written from their heart into ours and any reader or listener who have the privilege of getting a copy of their book or audio.
Highly recommend to young and old, all ages. Excellent

Date of experience: 17 January 2025


Rated 5 out of 5 stars

Use Awesome books regularly

Use Awesome books regularly. Keep their prices good and free delivery. All books I receive are in a good condition as shown. Keeps me informed when to expect delivery. Would recommend them.

Date of experience: 15 January 2025


Rated 5 out of 5 stars

Great website

Easily navigatable website. Had a very niche book in stock and was a lot cheaper than band's own website. Delivered within a week.

Date of experience: 23 November 2024


Rated 5 out of 5 stars

Love Awesome books

Love Awesome books, great philosophy, love the fact that they donate books worldwide on the back of every purchase, spreading the love of books and encouraging literacy. Good prices for pre-loved books.

Date of experience: 07 January 2025

Reply from AwesomeBooks

Dear Sophie,

Thank you for your amazing 5-star review!

We're thrilled to hear that you love our philosophy and appreciate our efforts to donate books worldwide. It's wonderful to know that our mission to spread the love of books and encourage literacy resonates with you. We're also glad you find our prices for pre-loved books to be good.

We look forward to serving you again soon!

Regards
The AwesomeBooks Team


Rated 5 out of 5 stars

Best online bookshop

All the books are reasonably priced, always in good condition and delivered very quickly. My favourite online book shop, with easy to use website and I always find what I'm looking for.

Date of experience: 07 December 2024

Reply from AwesomeBooks

Dear Julie,

Thanks for the Awesome review.

We will try to provide the same kind of experience in your next order as well.

Regards
The AwesomeBooks Team


Rated 5 out of 5 stars

Fantastic service

Fantastic service, the books are amazing condition .. and how you keep
in touch with any updates on the delivery, if required.

I have will have been recommending you to friends!

Date of experience: 17 January 2025