Google Workspace for Education FAQ

Google Workspace for Education is a suite of Google tools that empower schools and universities to secure their learning environments, enhance instructional impact, and prepare students for the future. It is available to educational institutions that meet the qualification criteria.

For details about each edition, go to Google Workspace for Education overview.

Google Workspace for Education Fundamentals is free of charge to qualified educational institutions. Google Workspace for Education Standard and Education Plus are paid subscriptions. There are also add-ons sold separately which may be purchased on top of your Workspace edition. For details, go to the Google Workspace for Education website.

New Education Fundamentals domains come with 2,500 Fundamentals licenses. If you need more licenses, you can Request additional Education licenses. For more information on license availability and assignment best practices, see Getting started with Google Workspace for Education editions.

Education Standard and Education Plus have minimum purchase requirements based on total enrollment which dictate how many licenses you will get. Additionally, paid add-ons are sold on a license by license basis.

Google Workspace core services are guaranteed to be available at least 99.9% of the time. For more information, refer to the Google Workspace Service Level Agreement.

Refer to Compare Education editions.

Nonprofit organizations that are not educational institutions can only apply for the Google Workspace for Nonprofits edition. For more information, refer to Google for Nonprofits.

• To sign up yourself, go to the sign-up page.
• To get help from a specialist, contact the sales team.

Yes. Refer to Migrate your organization’s data to Google Workspace.

Yes. Google Workspace offers SAML single sign-on (SSO) to integrate with your authentication system. Google Workspace also offers a code library for reference. For details, go to Set up SSO via a third party Identity provider.

For resources, go to the Google Workspace Learning Center.

You get 24/7 phone and email support with your Google Workspace for Education account. Chat support is available in English. For details, go to Contact Google Workspace support.

Refer to How Google protects your organization's security and privacy and our Privacy Policy.

Google Workspace for Education does not collect student data for advertising purposes.

We scan Gmail to keep users’ mail secure. Scanning includes virus and spam protection and is 100% automated. We scan all incoming email, relevant search results, and features, such as Gmail Priority Inbox. For details, go to the Google Safety Center.

There are no ads shown in Google Workspace for Education core services. Also, none of the personal information collected in the core services is used for advertising purposes. 

Schools can filter, monitor, and archive mail using Gmail advanced settings. For details, go to Advanced Gmail settings reference for admins.

Or, you can set up a gateway for your school to route mail through our system. If you don’t want to do it yourself, we have partners who can do it for you. For details, go to Set up an inbound mail gateway and the Google Workspace Marketplace.

Yes. We contractually require that schools using Google Workspace for Education get the parental consent required by COPPA. Our services can be used in compliance with COPPA as long as a school has parental consent. Learn more

Yes. Google Workspace for Education core services comply with the Family Educational Rights and Privacy Act (FERPA). Learn more