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How to troubleshoot strange cursor behavior in Office 365 apps?

Just recently, the typing cursor in Office 365 apps started behaving strangely. I am using Win10-64bit-19045.5131 and O365-2412-18314.2. In Outlook, the typing cursor keeps jumping backwards, even ...
Adam J. Kessel's user avatar
0 votes
1 answer
44 views

Pin Email workaround in Classic outlook without disabling conversation groups?

I want to emulate New Outlook email pinning. In Old Outlook, I added a category !Pinned and sorted Z->A and it brings that category to the top and keeps the emails in date order. However it does ...
Greedo's user avatar
  • 967
0 votes
1 answer
200 views

Is there a way to disable the contact card that pops up when you hover over a contact in Outlook (2024)?

There's this annoying feature in MS Office Outlook (v 1.2024.903.200) on Windows where when you hover your mouse cursor over somebody's email address it opens up this big contact card that expands and ...
peanutismint's user avatar
1 vote
0 answers
55 views

Error signing email with eID certificate using Outlook365

When I try to sign an email using Outlook365, I get an error message stating there is no email address associated with the certificate present on the eID smartcard (note: I can use my eID to sign Word ...
Toady's user avatar
  • 111
0 votes
1 answer
975 views

Forward and reply icon sometimes not showing up using Outlook 365 email

I use Office 365 for email and sometimes (not always but very often) when I forward or reply to an email, the small arrow icon that shows I have forwarded or replied does not show up next to the ...
M.S. Tunick's user avatar
0 votes
1 answer
68 views

How to make Outlook close to tray

Is it possible to keep Outlook open in the tray when closing the main window (by clicking the X button/ALT+F4)?
Oliver Dalton's user avatar
0 votes
0 answers
41 views

Upload a Contact Group as a discrete file to SharePoint, which others could then import into their own Outlook?

I have a Contact Group (newer term for "distribution list") in Outlook that I'm trying to upload to a folder in SharePoint. Drag and drop of the object (let's call it List101) from my People ...
Darth Continent's user avatar
0 votes
1 answer
41 views

How to run a customized rule on a mail folder in Outlook?

I use Microsoft Outlook for Microsoft 365 MSO, Version 2402, Build 16.0.17328.20282, 64-bit (Microsoft 365 apps for Enterprise). It's the same app as this question: How to identify the location of a ...
dr_'s user avatar
  • 4,647
0 votes
1 answer
172 views

Email Distribution List in Outlook for External Users

Is there a way to create a distribution list in Outlook 365 for a group of external users e.g. my clients? The important requirement is that they should not be able to see each other's email addresses,...
Sam's user avatar
  • 167
0 votes
0 answers
76 views

How to get logs for auto-sign-outs by Outlook on Android installed via InTune

How do I find a log or error from Android Outlook signing itself out automatically after a seemingly successful sign-in? I've got InTune-installed Outlook and Teams working on iOS, connecting to ...
MountainMan's user avatar
  • 5,953
3 votes
1 answer
93 views

How to identify the location of a message in Outlook's search results?

I'm using Microsoft Outlook to search for messages based on sender, keyword, etc., but the search results do not include a "Folder" column. In older versions of Outlook (Classic Outlook), ...
dr_'s user avatar
  • 4,647
-1 votes
1 answer
1k views

Send/Receive Frequency in Modern Office 365 on Outlook from Microsoft 365 Apps for Enterprise

How often does modern Outlook in 2024 check for new emails? Can that be verified locally? Can that be changed, either locally or centrally? Older versions of Outlook connected to Exchange to check ...
MountainMan's user avatar
  • 5,953
1 vote
1 answer
3k views

How to enable desktop notifications for Outlook Web? Notifications are not showing

I have Outlook Web open in one of Chrome's tabs. I want to get a visible reminder popping up in Windows like in the system tray or a toast during any app I am using. I am not getting such ...
Tony_Henrich's user avatar
4 votes
1 answer
622 views

How do I search for emails in Outlook that have a link to a file on OneDrive?

Before the days of online collaboration with Microsoft 365, people would attach files to emails and I used to include them in Outlook searches by using hasattachments:yes. Now people send me links to ...
Richard's user avatar
  • 6,370
0 votes
1 answer
312 views

Outlook calendar peek (side view) does not include events from all accounts

I'm using Outlook (MS Office 365 for Small Business) on Windows 10 Professional. I have set to show calendar peek (in right side view). This works as expected, but only for my primary mail account. ...
TheMixy's user avatar
  • 458
0 votes
1 answer
263 views

Adding Description fields in Active Directory for Outlook Contacts

there is a request to add a filed in the active directory specially the description field to a created field in the contact card for all employees in the Address book for Exchange online & on-...
EngMahmoud's user avatar
0 votes
3 answers
18k views

New Outlook doesn't allow me to sign in to shared mailbox

In the classic version of Outlook I was loged into my personal mailbox and I also added a shared mailbox that we use together with colleagues. After switching to the New Outlook I got a prompt that I ...
gtu's user avatar
  • 121
0 votes
1 answer
95 views

Can I prevent Outlook 365 from removing recipients from attached email file?

There's a process at work where I build out email messages for other people programmatically, then save each email as an .msg file, then email each file to the appropriate person. Each of those people ...
Nick's user avatar
  • 211
0 votes
2 answers
1k views

Can't work with Outlook 365 IMAP account that has this message "Message store has reached its maximum size", no scanpst.exe

I have a Google Workspace Business Standard account configured by IMAP on Outlook 365 on a Windows 10 Pro machine. Outlook says that "Message store has reached its maximum size" and I can't ...
Jaime Santa Cruz's user avatar
0 votes
2 answers
320 views

Microsoft Outlook 365 - Home Ribbon - Stop labels from showing and hiding when changing messages

I am using the Microsoft 365 version of Outlook (Microsoft 365 Apps for Enterprise, VErsion 2310, Build 16924.20150 Click-to-run, Current Channel) on a Windows 11 computer. I notice that depending on ...
psycoperl's user avatar
  • 109
0 votes
2 answers
916 views

What setting in M365 would prevent a user from being able to use Add-Ins for Outlook?

A number of our users are unable to use Add-Ins for Outlook. They're the modern type add-in that should work both in the web browser and in Outlook desktop client. There's a button in Outlook ...
Matty Brown's user avatar
0 votes
1 answer
984 views

Can I add domain for Microsoft 365 Basic subscription? [closed]

Ì'm thinking of moving my domain from Google to outlook.com and I'm confused if it will be allowed to add domain to my subscription or if it just is for outlook.com users. Add an existing domain to ...
Lasse Edsvik's user avatar
0 votes
1 answer
3k views

Can't Assign Outlook Retention Policy

We have a [email protected] email account which we use for our apps and services for sending emails to clients. Last week, all the emails stopped going out because the mailbox was full (...
eidylon's user avatar
  • 1,779
0 votes
1 answer
388 views

Setup an alert email for multiple similar inbound emails within a short timeframe

Don't know if this is the right place for this question. But hopeful for some answers or ideas. The situation: We set up some forms that send us emails on multiple website with support questions. So ...
marty90's user avatar
-1 votes
1 answer
6k views

Best way to embed calendar invites links in the body of an email

We use Microsoft 365. One of our departments wants to send emails to people outside our organization. The body of the emails will contain a lot of information about different meetings and activities ...
Viking1971's user avatar
1 vote
1 answer
3k views

MS Outlook autocorrect (Office 365)

I'm using Outlook on Windows 10 and Office 365 for Small business. My default language is Slovenian (SI). When I start writing a new message the default language is SI and when I write in English ...
TheMixy's user avatar
  • 458
1 vote
0 answers
215 views

How do I not show my Avatar Picture in Every Microsoft Office App?

How do I not show my Avatar in every app? I just don't want to see it, only my name. Don't want to look at icon photo all day. Is there a way to hide remove the picture in upper right? Deleting the ...
mattsmith5's user avatar
0 votes
1 answer
1k views

Outlook Windows client: Inline reply format looks good in editor but gets wrong after sent

See the email before sending out: After I sent it to myself it became this: In Options > Mail > Replies and forwards I have this: Any idea how to make it work?
su.root's user avatar
  • 1,030
0 votes
0 answers
227 views

How do I make calendar entries for a Microsoft 365 dynamic group appear in the member's individual calendars?

I have a Microsoft 365 dynamic group with a number of calendar items in it. If a member views the group calendar in Outlook they can see the items but this requires them to manually select the ...
Paul Hunt's user avatar
  • 113
0 votes
1 answer
238 views

Outlook 365 online, Outlook online, creating folders: View contents of subfolder in parent folder for team emails

I am super new to MS, windows and Office since I worked in Apple my whole life. here is my goal which I could do in Apple mail, thunder mail and others. Folder My sales team. Subfolders Bill, jack, ...
Joshua Erdmann's user avatar
0 votes
1 answer
2k views

Outlook 365 desktop - Unread Mail folder - mark selected emails as read and some disappear

Viewing emails listed in Unread Mail, I select a few similar emails and mark as read with Ctrl+Q. Some of those emails then disappear from this view. They're still there in the inbox, etc. but ...
Umber Ferrule's user avatar
0 votes
2 answers
541 views

How do I move the ribbon and menu to same level in Outlook 365?

To save space I want to move the menu to the title bar where search box and other icons are there. How do I do that? It is Windows 11 with Office 365. Please advice.
Rajeev's user avatar
  • 103
0 votes
1 answer
100 views

Using Windows 11 Home and Outlook Version 2308 and Office 365 how do I setup an address list to search in?

I am trying to set up an OOC message to reply to all messages except from a group.io message. I succeeded in setting up the Alert but when I try to set up the exception address from group.io I am ...
Rosswell Gadsden's user avatar
0 votes
2 answers
2k views

Outlook Keeps Popping Up Download History When Downloading Attachment

When I download an attachment in Outlook, the app will pop-up the "Download History" Window away from my Outlook window, sometimes on my second monitor. In those cases I am unable to close ...
ITDecrypted's user avatar
1 vote
1 answer
2k views

Using Outlook, is there a way to create a Search Folder for specific people that I tag as my favorites?

in Outlook I have dozens of people tagged as my "Favorites". Is there a way to create a search folder for just them so I don't miss any emails that get sent from them? Using the latest ...
AAA's user avatar
  • 577
0 votes
1 answer
3k views

How to Display a "New Item Alert Window" in Outlook Whenever I am in To of Any Emails Irrecpective of the Other Rules Getting Applied

I need to create a rule, so that whenever someone adds me in "To" of any emails, Outlook should open a New Item Alert Window (Not the Desktop Alert) and I can open the email right from there....
dvai's user avatar
  • 101
0 votes
2 answers
176 views

Calendars - Best Approach to Migrate Exchange Online Public Folders to Nested 365 Groups?

We have a client who we need to migrate off of Public Folders as those are coming up on EOL. They have a multitude of calendars, some nested as deep as three levels. Another calendar they have has ...
rogue noodle's user avatar
1 vote
0 answers
70 views

Outlook rule to move a different email than the one that triggered the rule

I get a series of emails (separate, not in the same conversation) for approvals. The first email will have a subject line "ACTION REQUIRED: [XYZ] approval request." If another user ...
opilione's user avatar
1 vote
1 answer
2k views

Set default from address based on To address in Exchange Office 365

Is there a way that, inside Exchange for Office365 I can set an incoming email to have a specific "Reply From" address for my clients? I'll explain, let's say there are a collection of email ...
MikeHibits's user avatar
1 vote
2 answers
622 views

Customize or Create Picture Style in Outlook

I often use the same picture style when pasting (not attaching) images into e-mails in Outlook. Even with the Ribbon, setting this style every time is a 4-click process. Is there anyway to set a ...
Mark Ostertag's user avatar
0 votes
2 answers
2k views

Office365 Forwarded Email Preference History

Is it possible to see the history of preference changes in the Exchange Admin Center? I have a shared mailbox that was forwarding emails to an internal email address but the original forwarded address ...
KevGo's user avatar
  • 11
0 votes
0 answers
64 views

How do I get Outlook to select the newest email in a folder?

I have my emails sorted from newest to oldest (newest at the top). But whenever I go to a folder, Outlook always selects/highlights my oldest email at the bottom. I want it to select the newest email ...
Nights's user avatar
  • 1
4 votes
1 answer
3k views

How to prevent Outlook from sending emails with my personal account?

My company uses Office365 and we use Outlook for email communications. I also added my personal email account (I'm using Gmail if it matters) to Outlook. Is there any way to totally disable sending ...
su.root's user avatar
  • 1,030
0 votes
1 answer
524 views

Outlook - View shared (team) calendar appointments for specific participant(s)

We have a Microsoft 365 Business Standard plan. We have a small team (~10 people) and we would like to have an Outlook calendar, in which everyone can view all of the appointments for the team. Some ...
user225183's user avatar
0 votes
2 answers
4k views

Office 365 - "Show text predictions while typing" option disappeared

Lately, I've noticed that Outlook for example, stopped suggesting text predictions while I'm typing. Looking for this issue online, I got to find that there is an option for that under File -> ...
TheCuBeMan's user avatar
  • 1,109
0 votes
0 answers
154 views

Send a message, not forward, when applying rules in Office365

Using Outlook 365 (Version 2304) on Windows 10. Under Rules and Alerts it is possible to define a rule to forward it to people of public group. The problem is that the actual message (and its' content)...
AlainD's user avatar
  • 4,987
0 votes
1 answer
116 views

Outlook / Office365 - flag emails sent to a specific address?

I have a email address: [email protected] I also some aliases: [email protected] and [email protected] original-domain.com is linked to an old business and I want to stop using me@original-...
Warren's user avatar
  • 145
0 votes
1 answer
4k views

Rules aren't working on emails contained in subfolders

I have a rule to send all email from Amazon to a folder with the same name. I have noticed that this company is also sending me unwanted emails that are not able to be unsubscribed. I have made a ...
SaddamWhosSane's user avatar
1 vote
2 answers
3k views

How to disable Outlook Signature sync across devices

Our company has a generic email account for [email protected], and we all have our own signatures so the recipient knows who they are dealing with from the Support team. A Windows Update to my ...
WillNZ's user avatar
  • 677
0 votes
0 answers
203 views

outlook multiple email sends

I'm running Office 365 Outlook and I have this annoying issue where certain emails I send end up stuck in my Outbox and multiple copies get sent out to external recipients before I notice. I ...
bushrat's user avatar

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