Privacy Policy

Quick Human Readable Summary (aka TLDR)

• We store personal information in the form of your email for account logins, password resets, and opt-in-only notification/price-drop emails.
• We store personal information in the form of your IP addresses for legitimate interests, specifically: security, spam prevention, and fraud detection.
• We do not share your personal information with anyone except to comply with the law or protect our rights.
• We do not collect, store, process, or share sensitive personal information.
• We do not engage in targeted advertising.
• We have not and will not sell your personal information. You are automatically opted-out from PCPartPicker selling your personal information now or in the future.
• We request your consent when required by law to store or process personally identifying information that is not essential to the operation of our website.
• Your current consent status is: NOT SPECIFIED. You may provide or revoke your consent at any time.

Introduction

We are committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

Our website incorporates opt-in email controls which affect how we will process your personal data. By using the controls, you can specify whether you would like to receive direct email communications such as comment reply notifications or price notifications. You can access the controls via your account preferences.

In this policy, "we", "us" and "our" refer to PCPartPicker.

How We Use Your Personal Data

In this section we have set out:

• the general categories of personal data that we may process;
• the purposes for which we may process personal data; and
• the legal bases of the processing.

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services, security, and fraud prevention.

We may process your account data ("account data"). The account data may include your email address. The source of your account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process your information included in your personal profile on our website ("profile data"). The profile data may include your email address, profile pictures. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include your IP address. The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business, security, and fraud prevention.

We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process information relating to transactions, including clickthroughs to retailers or partners through our website ("transaction data"). The transaction data may be processed for the purpose of aggregating usage statistics, security, and fraud prevention. The legal basis for this processing is the proper administration of our website and business.

We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications. The legal basis for this processing is consent.

We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Please do not supply any other person's personal data to us, unless we prompt you to do so.

Automated Decision-Making

We will use your personal data for the purposes of automated decision-making in relation to security, spam prevention, and fraud detection.

This automated decision-making will involve usage pattern analysis to detect malicious behavior, spam, or violations of our Terms of Service or User Code of Conduct.

The significance and possible consequences of this automated decision-making are warning notifications, the banning of your account, or the banning of your usage our website.

Providing Your Personal Data To Others

We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

International Transfers Of Your Personal Data

In this section, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

We have offices and facilities in the United States. Transfers will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained here.

The hosting facilities for our website are situated in the United States. Transfers will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which you can obtain here.

You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

Retaining And Deleting Personal Data

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

For non-banned accounts, we may retain your email addresses for a maximum period of 30 days following the deletion of the account.

In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

• the period of retention of ip addresses will be determined based on the requirements of website security, spam prevention, and fraud prevention.
• the period of retention of email addresses of banned accounts will be determined based on the requirements of website security, spam prevention, and fraud prevention.

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. You may appeal this decision by emailing [email protected] noting a request to appeal.

Security Of Personal Data

We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

We will store all your personal data on secure servers.

The following personal data will be stored by us in encrypted form: password(s).

Data relating to your enquiries and transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.

You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website, change your password, or change your email address).

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of significant changes to this policy by email or through announcements on our website.

Your Rights

In this section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under data protection law are:

• the right to know what personal informaton is being collected about you;
• The right of know whether your personal information is sold or disclosed and to whom;
• the right to access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to object to processing;
• The right to say no to the sale of personal information;
• the right to data portability;
• the right to complain to a supervisory authority;
• the right to withdraw consent; and
• the right to equal service and price, even if you exercise your privacy rights.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can request your personal data by emailing [email protected] or by visiting your account activity page.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To the extent that the legal basis for our processing of your personal data is:

• consent; or
• provide a product or service specifically requested by a consumer; or
• prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or any illegal activity; or
• preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action; or
• that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Personal Data Of Children

Our website and services are targeted at persons at least the age of 13.

If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

About Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies That We Use

We use cookies for the following purposes:

• authentication - we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: xsessionid);
• status - we use cookies to help us to determine if you are logged into our website (cookies used for this purpose are: xsessionid);
• part list - we use cookies to maintain the state of your part list as you navigate our website (cookies used for this purpose are: xsessionid);
• part list history - we use cookies to maintain the list of changes to your part list as you navigate our website (cookies used for this purpose are: xsessionid);
• personalisation - we use cookies to store information about your preferences and to personalise our website for you (cookies used for this purpose are: xsessionid, theme);
• security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: xsessionid, xcsrftoken);
• analysis - we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: xsessionid); and
• cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: xgdpr-consent).

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

• https://support.google.com/chrome/answer/95647?hl=en (Chrome);
• https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
• https://www.opera.com/help/tutorials/security/cookies/ (Opera);
• https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
• https://support.apple.com/kb/PH21411 (Safari); and
• https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

Cookie Preferences

You can manage your preferences relating to the use of cookies on our website by clicking here.

Our Details

This website is owned and operated by PCPartPicker, LLC.

We are a United States Limited Liability Corporation registered in the state of Texas.

Our principal place of business is at 105 South Blair Street, Round Rock, TX, 78664.

You can contact us:

• by mail, to the postal address given above;
• by email, using [email protected].

Data Protection Officer

Our data protection officer's contact details are: [email protected].