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I have been ordering my medication from Express Doctor for about 3 years. These arrive absolutely reliably in just a few days. The B.I.M.S Team is very friendly and professional. I have only had the best experiences and can recommend Express Doctor and B.I.M.S 100%.
Incredibly fast!!!
Top service! Original and quick service! Thank you! 5 stars! Everything was perfect, delivery to germany.
Just an incredible company. Their customer service is out of this world. I have been a loyal customer now for many years and they have never, ever let me down. The staff are friendly and helpful.
If ever I’ve had personal problems they have been attentive and understanding, never failing to help me when I’ve needed it.
Their products are 10/10 and their delivery service is quick and efficient.
I’ve not been asked or paid to write this review, I offered as a way to thank this wonderful company for everything they have done to help me. I wouldn’t hesitate in recommending them to anyone.
820 Free Trade Zone, 99450, Famagusta TRNC (Turkish Republic of Northern Cyprus), Turkey
Top service! Original and quick service! Thank you! 5 stars! Everything was perfect, delivery to germany.
Date of experience: 23 February 2024
I have been ordering my medication from Express Doctor for about 3 years. These arrive absolutely reliably in just a few days. The B.I.M.S Team is very friendly and professional. I have only had the best experiences and can recommend Express Doctor and B.I.M.S 100%.
Date of experience: 25 December 2023
I would like to return my order immediately because by talking the first and second one I got severe Diarrhea and felling sleep so bad that I couldn’t wake up easily! I have stopped taking the tablets.I have two small kids which I must with full consciousness take care of them!!!
The Tablet are awful. Unfortunately I need to return it. Please tell me , which address should I send it to?
I send an email to costumer service and they answered that it is not possible!!! But why? They did not answer any more!!!
Date of experience: 20 December 2023
Reply from sanix24
Arzneimittel sind nach den Vorschriften über die Arzneimittelsicherheit Waren, die aufgrund ihrer Beschaffenheit nicht für eine Rücksendung geeignet sind und schnell verderben können. Nach § 312d Abs. 4 Nr. 1 BGB ist für diese Waren das Widerrufs- und Rückgaberecht ausgeschlossen.
According to the regulations on drug safety, medicines are goods that are not suitable for return due to their nature and can spoil quickly. According to Section 312d Paragraph 4 No. 1 BGB, the right of withdrawal and return is excluded for these goods.
You can ask any pharmacy whether they will take back opened medication packs and refund you the money. They won't do it because it's forbidden.
The pharmacy can't help it that you can't tolerate the medication.
Unfortunately we cannot help you in this case.
The transaction itself is flawless but the transport is significantly worse. I often have to wait all day and sometimes my parcel arrives a day late.
Not good enough!!
Date of experience: 21 March 2022
Quick delivery, exactly as ordered from well established pharmaceutical companies.
Date of experience: 16 March 2022
Perfect Service with high quality! Easy and fast.
Date of experience: 07 March 2022
Excellent. Quick service. Website in German but English support available through chat and email. Fast delivery. Surpassed my expectations.
Date of experience: 07 January 2022
Just an incredible company. Their customer service is out of this world. I have been a loyal customer now for many years and they have never, ever let me down. The staff are friendly and helpful.
If ever I’ve had personal problems they have been attentive and understanding, never failing to help me when I’ve needed it.
Their products are 10/10 and their delivery service is quick and efficient.
I’ve not been asked or paid to write this review, I offered as a way to thank this wonderful company for everything they have done to help me. I wouldn’t hesitate in recommending them to anyone.
Date of experience: 06 December 2021
Date of experience: 21 September 2021
Very good customer service but payment is a bit difficult now as they are no more based in the EU.
Had no problems and express shipping is very pleasent aswell.
Date of experience: 19 June 2021
Excellent service every time and prompt delivery.
Date of experience: 18 February 2020
You are always very quick in response to a question, aka your customer service is excellent. The pharmacy is slow, sometimes, but that cannot be blamed on you guys!
All the best for 2020!
Date of experience: 03 January 2020
easy ordering process -fast delivery - all in all exellent
Date of experience: 20 July 2019
Date of experience: 22 November 2018
Date of experience: 16 August 2018
Date of experience: 15 October 2017
good experience overall there was i mistake made but was corrected quickly
Date of experience: 18 August 2017
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