AmeriSafe Moving Services Reviews 672

TrustScore 4 out of 5

4.2

Moving and Storage Service


Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

AmeriSafe Moving Services made my move stress-free. Their staff were polite, on time, and handled everything with great care.

Rated 5 out of 5 stars

I had a seamless experience with AmeriSafe. The movers were quick, careful, and reliable. I couldn't ask for better service.

Rated 5 out of 5 stars

AmeriSafe Moving Services made moving day so easy. The team was courteous and handled everything with great care.

Rated 5 out of 5 stars

The movers from AmeriSafe were punctual, friendly, and took extra precautions to protect my furniture. Great job!


Company details

  1. Moving and Storage Service
  2. Moving Company

Written by the company

One of the most reliable moving Brokers in Florida! Are you planning to relocate to the Sunshine State and start over? Well, you are definitely making a good decision! Living in this beautiful state will give you a lot of great opportunities that you should definitely experience. Another great benefit is that there are reliable moving Brokers in Florida that can help you to relocate with ease. One of them is our AmeriSafe Moving Services! Our company has a huge experience in the industry and we can proudly say that there are a lot of happy and satisfied customers behind us. Our mission is to provide customers with high-quality services and to be there for them during the entire process. The services we offer are local moving, long-distance moving, commercial moving, residential moving, interstate moving, storage, packing services, moving boxes, and special services. As you can see, we offer different types of services and we are there to make the entire process easier for you. You just have to give us a call and we will provide you with all the information that you need to know. We are waiting for your call!

Contact info


Rated 1 out of 5 stars

Bad coordination

Poor coordination. My car was delivered 5 days earlier, and the household stuff was delivered 12 days later than the expected delivery date. This company is a broker, not a mover, so it is supposed to coordinate the work order, pick-up date, delivery date, etc, with the local movers of their choice, but it did not do anything it should. The dispatch department is awful, rude, and not helping anything. I don't know what they are doing, actually. The truck driver even needed to call me and ask me for my address.It was unbelievable. The 5 diamond moving company, which was the local company they assigned to me, was equally awful. Rude and not proficient in English. I asked them for the receipt for the $480 extra charge I paid for the stairs, but they could not provide me with the receipt.

Date of experience: 09 January 2025

Rated 1 out of 5 stars

I just got scammed out of $1500

I just got scammed out of $1500 with this company. Travis, mislead me to believe that my move was going to cost $5000 and took $1900 as a deposit and I was to pay 1550 at pick up and $1550 at drop off. When the day came to pick up, the company sent a guy out but not with a truck, he was there to look at my load. After doing paperwork I was informed that the move was now going to cost $8000. They had lead me to believe that I was purchasing 650 square feet of space and after listing all of the items I was moving, Travis assured me that it was plenty of space for multiple tool boxes, a washer and dryer, an engine crane, floor jack and a full sized Harley Davidson. Once the movers arrived the 650 square feet turned to cubic feet which was barely enough to fit my motorcycle. Once I decided to cancel, I was informed 4 hours later that I was to receive less than $400 of my deposit back. Shop around, this company is misleading

Date of experience: 09 January 2025

Rated 1 out of 5 stars

i would rate them negative if i…

i would rate them negative if i could!!! Do not believe a thing they say. They took 4 weeks to get me my stuff and the wanted to charge me an additional $850 when the truck was in my drive way. DO NOT USE THIS COMPANY!!!

Date of experience: 04 January 2025

Rated 1 out of 5 stars

I wouldn't even give them a one star

I wouldn't even give them a one star. Horrible, deceitful. Move from Cincy to Milwaukee one bedroom apartment quoted at $2,000 turned out to be $4,200 plus and damaged furniture.

Held me hostage for $2200 plus when picking up my furniture from subcontractor who was horrible. Paid the thieves and then nobody would tell me when my furniture was coming, they just showed up days later and damaged my furniture over $1000 dollars and gave me a whole $200 dollars. Amerisafe never defended me as they should with the subcontractor who went out of business. Had to make many calls to them without any results to adjust the high prices and damages. Stay clear

Date of experience: 10 July 2024

Rated 1 out of 5 stars

Just don't

Just don't. Nothing said is the actual outcome, but if you do, use a credit card.

Big talk, low price, but will shunt you off to another subcontractors or two, or more and won't return calls or emails after pickup

Even Capital One is unable to get my money back from their shady practice

Date of experience: 07 October 2024

Rated 1 out of 5 stars

Beware

Beware: My 86-year-old mom chose amerisafe not realizing they were brokers. She decided to try them, they were very friendly and courteous initially. Once amerisave hired the movers and got there $2,062. amerisave was completely out of the picture. Four times the moving company kept adding on extra fees. We were not told by amerisafe that the moving company was not allowed to move out of state, movers charge two fees before they even left my mom's apartment, an additional fee was charged to use a shuttle, semi, movers were not allowed to drive out of state, we had to pay a tractor trailer to drive from Georgia to Virginia. Another fee, once in Virginia the movers took over and charged us an additional fee to bring the furniture off the truck onto a small U-Haul Van and mini van to my mom's apartment all in all my mother's one and a half bedroom apartment windup costing in total $11,000. Every time I mentioned the fees they told us we would not get the furniture until we pay, they held my furniture hostage and no one from amerisave would help. None of these fees were explained to us they're in the contract and it's very small print but the movers can do whatever they want and charge you whatever they want once they have possession of your furniture amerisafe is done.
Please read the contracts before you hire them they will not tell you any of these charges in advance.
My 86-year-old mother is out of $11,0000.

Date of experience: 05 December 2024

Rated 5 out of 5 stars
Verified

AmeriSafe Moving Services is hands down…

AmeriSafe Moving Services is hands down the best moving company I’ve ever used. The movers were punctual, polite, and took great care with my belongings. They made the whole process easy and stress-free. I would definitely use them again!

Date of experience: 20 December 2024

Rated 5 out of 5 stars
Verified

I had a wonderful experience with…

I had a wonderful experience with AmeriSafe Moving Services. The team was friendly, professional, and worked efficiently to get everything packed and moved. My furniture arrived in perfect condition, and I couldn’t be happier with the service.

Date of experience: 18 December 2024

Rated 5 out of 5 stars
Verified

I can’t recommend AmeriSafe Moving…

I can’t recommend AmeriSafe Moving Services enough. Their team was fantastic! They handled all of my belongings with care, moved everything quickly, and ensured that the entire process was stress-free. Truly a great moving company.

Date of experience: 17 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people write reviews about real companies.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look