Customer service training presentation

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Holistic Office, Server Training, Sales Enablement, Monthly List, Customer Service Skills, Customer Service Strategy, Good Customer Service Skills, Customer Service Training, Customer Service Quotes

Customer services training have become quite important these days because the satisfaction of the customer is what increases the sales of any teleservicing company. Approaching the right company for such training is important. In order to improve the service skills while dealing with a potential customer, customer services training in Dubai will help you to improve the following skills: 1. Skills on an interpersonal level. 2. Basic skills on supervisory grounds. 3. The skill of building a…

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Angry Phone Call: 10 Customer Service and De-escalation Techniques to Handle an Angry Caller Leadership Advice, It Service Management, Customer Service Training, Job Success, Student Leadership, Leadership Management, Office Manager, Leadership Development, Social Work

As a call centre representative or manager, chances are you probably receive an angry phone call at least once a day. Here are 10 different ways that angry phone calls can be de-escalated and handled using good customer service.

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Customer service training presentation and more

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