scott parfitt
Scott Parfitt is a Fellow of the Higher Education Academy (FHEA) a Full Member of The Chartered Institute of Purchasing and Supply (MCIPS) and also a PRINCE2 Practitioner.
Scott’s main area of interest is Public Sector Procurement and undertakes regular work with Welsh Government (Value Wales) and Cardiff Council. Scott works closely with Cardiff Council’s Commissioning and Procurement Team and acts as a “Critical Friend”. Scott is also a Project Board Member for Source Regional (evolved from Source Cardiff). Source Regional contains representation from Cardiff Council, Caerphilly, Rhondda Cynon Taff, Torfaen and Value Wales. Scott is also a member of Welsh Government Creative Procurement Forum.
At USW Scott Parfitt is currently the Scheme Leader for MSc Online International Logistics and Supply Chain Management and Award Leader for BA (Hons) Logistics and Supply Chain Management. Scott also delivers the CIPS professional course. Scott has been teaching at the USW/University of Glamorgan since 2003 within the disciplines of Marketing and Supply Chain Management. Scott holds the E-moderators’ certificate and is qualified to deliver postgraduate course through virtual learning environments.Scott is also a trained KTP supervisor and a times Faculty Excellence In Teaching and Learning (ELTA) prize winner with the latest being awarded in September 2013. in 2016 Scott was a Student Choice nominee for Best Supervisor and Best Course Leader. Scott is also a member of the CIPS Academic Forum. In 2016 Scott become a “Critical Friend” to Cardiff City FC Foundation.
Scott’s main area of interest is Public Sector Procurement and undertakes regular work with Welsh Government (Value Wales) and Cardiff Council. Scott works closely with Cardiff Council’s Commissioning and Procurement Team and acts as a “Critical Friend”. Scott is also a Project Board Member for Source Regional (evolved from Source Cardiff). Source Regional contains representation from Cardiff Council, Caerphilly, Rhondda Cynon Taff, Torfaen and Value Wales. Scott is also a member of Welsh Government Creative Procurement Forum.
At USW Scott Parfitt is currently the Scheme Leader for MSc Online International Logistics and Supply Chain Management and Award Leader for BA (Hons) Logistics and Supply Chain Management. Scott also delivers the CIPS professional course. Scott has been teaching at the USW/University of Glamorgan since 2003 within the disciplines of Marketing and Supply Chain Management. Scott holds the E-moderators’ certificate and is qualified to deliver postgraduate course through virtual learning environments.Scott is also a trained KTP supervisor and a times Faculty Excellence In Teaching and Learning (ELTA) prize winner with the latest being awarded in September 2013. in 2016 Scott was a Student Choice nominee for Best Supervisor and Best Course Leader. Scott is also a member of the CIPS Academic Forum. In 2016 Scott become a “Critical Friend” to Cardiff City FC Foundation.
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1 of the research, purposive sampling examined men and women ’ s attitudes to the servicescape and offerings by mainstream nightclubs and bars. In Phase 2 of the
research, the emerging themes were tested using quantitative data gathered by means of a questionnaire. The results highlight differences as well as similarities, in terms of the importance to men and women of various elements of the servicescape and service offering. In a saturated and competitive marketplace, these findings can assist mainstream venues within the late-night economy improve their competitive position.
They can do this by isolating the elements that are gendered, thereby providing the
venues with the opportunity to deliver service offerings that match these preferences
and expectations.
r 2006 Elsevier Ltd. All rights reserved.
Design/methodology/approach – Purposive sampling was used to establish two focus groups within the industry's main target market age group. This qualitative data were analysed from a grounded theory approach in order to identify the emerging themes that were then tested by quantitative data gathered by means of a questionnaire in phase 2 of the research. These data were then subjected to a frequency analysis in SPSS in order to identify those elements that were most preferred by the majority of respondents.
Findings – Findings point to the relative importance of various elements of the servicescape in influencing customer decisions to enter a venue for the first time, and also to the relative importance of factors which prompt subsequent visits to a venue.
Practical implications – In such a saturated and highly competitive marketplace these findings can assist mainstream venues within the late night economy to improve their competitive position by understanding and then providing what customers really want.
Originality/value – Although there is much services marketing literature on the relevance of the servicescape and the importance of service quality, this paper attempts to ascertain which factors are truly key in customer decision-making, and in which order each element of the service is rated by the industry's key target market.
1 of the research, purposive sampling examined men and women ’ s attitudes to the servicescape and offerings by mainstream nightclubs and bars. In Phase 2 of the
research, the emerging themes were tested using quantitative data gathered by means of a questionnaire. The results highlight differences as well as similarities, in terms of the importance to men and women of various elements of the servicescape and service offering. In a saturated and competitive marketplace, these findings can assist mainstream venues within the late-night economy improve their competitive position.
They can do this by isolating the elements that are gendered, thereby providing the
venues with the opportunity to deliver service offerings that match these preferences
and expectations.
r 2006 Elsevier Ltd. All rights reserved.
Design/methodology/approach – Purposive sampling was used to establish two focus groups within the industry's main target market age group. This qualitative data were analysed from a grounded theory approach in order to identify the emerging themes that were then tested by quantitative data gathered by means of a questionnaire in phase 2 of the research. These data were then subjected to a frequency analysis in SPSS in order to identify those elements that were most preferred by the majority of respondents.
Findings – Findings point to the relative importance of various elements of the servicescape in influencing customer decisions to enter a venue for the first time, and also to the relative importance of factors which prompt subsequent visits to a venue.
Practical implications – In such a saturated and highly competitive marketplace these findings can assist mainstream venues within the late night economy to improve their competitive position by understanding and then providing what customers really want.
Originality/value – Although there is much services marketing literature on the relevance of the servicescape and the importance of service quality, this paper attempts to ascertain which factors are truly key in customer decision-making, and in which order each element of the service is rated by the industry's key target market.