Papers by Francisco-Jose Molina-Castillo
Digital Policy, Regulation and Governance, 2018
Purpose This paper aims to explore how digital technologies have forced small- to medium-sized en... more Purpose This paper aims to explore how digital technologies have forced small- to medium-sized enterprises (SMEs) to reconsider and experiment with their business models (BMs) and how this contributes to their innovativeness and performance. Design/methodology/approach An empirical study has been conducted on 338 European SMEs actively using social media and big data to innovate their BMs. Four in-depth case studies of companies involved in BM innovation have also been carried out. Findings Findings show that the use of social media and big data in BMI is mainly driven by strategic and innovation-related internal motives. External technology turbulence plays a role too. BMI driven by social media and big data has a positive impact on business performance. Analysis of the case studies shows that BM is driven by big data rather than by social media. Research limitations/implications Research into big data- and social media-driven BMs needs more insight into how components are affected...
Economics of Innovation and New Technology, 2017
An analysis of the effect of family governance on the relationships among risk aversion, innovati... more An analysis of the effect of family governance on the relationships among risk aversion, innovation and performance is the purpose of this study. Beyond the level of risk and innovation, we are interested in analysing the relationship between them and their influence on performance in family firms. Traditionally, risk-seeking has been associated with innovation and performance. Our results confirm both components to be independent and, furthermore, show relationships with opposite signs as expected in the literature. In a sample of 500 firms, the results confirm an idiosyncratic behaviour in family firms; innovation contributes to performance to a higher extent in family firms, and at the same time, risk aversion is positively associated with performance only in non-family firms.
International Journal of Mobile Communications, 2016
The diffusion of mobile payments is still in its early stages and further research is needed to u... more The diffusion of mobile payments is still in its early stages and further research is needed to understand what motivates or restricts people's behavior when using mobile services. Based on a sample of Dutch mobile service users, this study analyzes the antecedents of two types of mobile payments, those that take place before a product is acquired (pre-payment services) and those that take place at the same time or immediately after the product is acquired (post-payment services). We identified a number of reasons why mobile services have not yet found a place in people's daily routines and provide recommendations for the development of future mobile payments.
European Journal of Innovation Management, 2012
PurposeThis study aims to extend the proposal of Holmqvist with regard to organisational processe... more PurposeThis study aims to extend the proposal of Holmqvist with regard to organisational processes of learning and their impact on firm performance.Design/methodology/approachBased on a survey of 187 firms, the paper shows that certain organisational processes of learning are related to innovation performance. Further, it investigates the moderating role of product radicalness on such relationships.FindingsBased on a survey of 187 firms, the paper shows that certain organisational processes of learning are related to innovation performance. Further, it investigates the moderating role of product radicalness on such relationships and proves that the other two types of organisational learning processes are not related to innovation performance.Originality/valueThe innovation performance of collaboration between firms has not received a great deal of attention in the literature. This research paper offers some guidelines on how to obtain great advantages from this collaboration.
International Journal of Information Technology and Management, 2015
Information technology/information systems are currently used by almost all firms worldwide to in... more Information technology/information systems are currently used by almost all firms worldwide to integrate and coordinate their business processes, ranging from operational to strategic support. Among the systems adopted by firms, one can find enterprise resource planning, customer relationship management, business intelligence, and many others. This paper presents a study conducted with the participation of 102 Chief Information Officers CIO from Iberian firms, aiming to provide a better understanding of the influence of firm size on the adoption of the main enterprise information systems EIS types. The findings show that firm size influences the adoption of some EIS types as, for instance, business intelligence, workflow management and collaboration and groupware systems. However, in other cases, such as the case of enterprise resource planning, it no longer happens.
Journal of Theoretical and Applied Electronic Commerce Research
The last decade has seen a considerable increase in entertainment-oriented communication techniqu... more The last decade has seen a considerable increase in entertainment-oriented communication techniques. Likewise, the rise of social networks has evolved, offering different formats such as publication and stories. Hence, there has been a growing interest in knowing which strategies have the greatest social impact to help position organizations in the mind of the consumer. This research aims to analyze the different impact that stories and publications can have on the Instagram social network as a tool for generating branded content. To this end, it analyses the impact of the different Instagram stories and publications in various sectors using a methodology of structural equations with composite constructs. The results obtained, based on 800 stories and publications in four different companies (retailers and manufacturers), show that the reach of the story generally explains the interaction with Instagram stories. In contrast, in the case of publications, impressions are of greater im...
En los ultimos anos, el desarrollo de los nuevos productos ha adquirido una gran relevancia, no s... more En los ultimos anos, el desarrollo de los nuevos productos ha adquirido una gran relevancia, no solo en el ambito empresarial sino tambien en el entorno academico. Prueba de ello es el gran numero de trabajos dentro de la literatura que han tratado de explicar o proponer soluciones a las acciones empresariales relacionadas con la innovacion. No obstante, a pesar de estos notables esfuerzos, todavia existen dudas sobre la verdadera efectividad que producen muchas de las variables relacionadas con el desarrollo de nuevos productos. La teoria sobre desarrollo de nuevos productos nunca ha sido tan estimulante y provechosa como lo es hoy en dia (Tomkovick y Millar, 2000). De esta forma, las dos ultimas decadas han supuesto un cambio en la investigacion sobre el desarrollo de nuevos productos favoreciendo el giro de las empresas hacia una toma de posturas donde la base del crecimiento radica en el desarrollo de nuevos productos (Tomkovick y Millar, 2000). Esta situacion ha traido consigo ...
Sustainability
Sustainability issues are on the rise and companies are pressured to respond. [...]
Economics of Innovation and New Technology
Industrial Marketing Management
Abstract Almost any firm faces a change during its life that requires a redefinition of the busin... more Abstract Almost any firm faces a change during its life that requires a redefinition of the business model to be more innovative, namely business model innovation (BMI) that designs an architecture to create, capture and deliver value to customers in the marketplace and society. These changes are a great opportunity to improve revenue and costs, but the associated organizational complexity also has drawbacks, due to the set of interrelationships and linkages within the firm. This situation could be even more relevant for firms that implement Enterprise Resource Planning (ERP), due to the complexity of the software and also the difficult implementation process in the organization. In order to fill this gap, this study analyses 104 firms that have implemented ERP and deal simultaneously with BMI. The research objective is therefore to test the role of organizational complexity between ERP and BMI. Specifically, the aim is to test the mediating role of organizational complexity between ERP and BMI. Our findings reveal that organizational complexity mediates between ERP and BMI. Important implications for researchers and managers are provided to optimize ERP implementation so as to obtain a higher return on the costs and revenue associated with BMI.
European Journal of Innovation Management
Purpose The purpose of this paper is to analyze the differences and similarities that arise betwe... more Purpose The purpose of this paper is to analyze the differences and similarities that arise between manufacturing and service firms with regard to the impact of business model objectives on marketing innovation activities. Design/methodology/approach This study focuses on business model objectives and marketing innovations activities. As described by Oslo Manual, marketing innovations involve changes in product design, promotion, placement and pricing. Relationships between business model objectives and marketing innovations are based on the analysis of 9,525 firms, 5,488 of which are manufacturing companies and 4,037 of which are service companies. Findings Findings reveal distinctive results in the adoption of marketing innovation, depending on the business model objectives being pursued and the type of companies (manufacture or service) considered. Research limitations/implications This research goes further than prior studies by identifying more precisely the particularities tha...
Journal of theoretical and applied electronic commerce research
This study analyzes how learning costs for technologies that lack de facto standards, such as mob... more This study analyzes how learning costs for technologies that lack de facto standards, such as mobile payment, affect user intentions. In addition, we evaluate how the negative effect of learning costs is mediated by perceived functional value and facilitating conditions. Data used in this research was obtained from a study among 463 consumers. We find support that negative effects from learning costs are fully mediated by perceived functional value and facilitating conditions. Hence, one important reason of slow user acceptance is that the high diversity mobile payment services, platforms and technologies increases the learning costs of users. The results pose important implications for managers willing to increase the acceptance of mobile payment.
Journal of Business & Industrial Marketing
Purpose By drawing on various theoretical approaches and a gender perspective, this paper aims to... more Purpose By drawing on various theoretical approaches and a gender perspective, this paper aims to examine business model (BM) experimentation as a step towards BM experimentation capabilities as an outcome and, as such, a key antecedent to firm performance. Design/methodology/approach In this paper, using a unique data set of 444 European small and medium-sized enterprises (SMEs), the authors draw on various theoretical perspectives to devise a structural equation model that examines BM experimentation as a step towards business model innovation (BMI) as an outcome and, as such, a key antecedent to firm performance. Potential differences are examined between female-owned and non-female-owned businesses with regard to hypothesized relations. Findings Multi-group analysis results reveal that drivers of BM experimentation and the paths linking BM experimentation to overall firm performance are different for female owners in comparison to male owners. Research limitations/implications T...
Sustainability
The purpose of this paper is to conduct an umbrella review of systematic literature reviews of su... more The purpose of this paper is to conduct an umbrella review of systematic literature reviews of sustainable business model innovation. Despite its relative novelty, sustainable business model innovation is a multifaceted phenomenon. Our aim is to capture the different manifestations of sustainable business model innovation and organise their antecedents and outcomes into an integrative framework. The Web of Science database was used to identify existing systematic literature reviews. The final sample for analysis comprised 57 review articles published up to March 2021. The qualitative data analysis software NVivo was used to facilitate the analysis.
Marketing Intelligence & Planning
PurposeDemand for fake physical and digital products is a global phenomenon with substantive detr... more PurposeDemand for fake physical and digital products is a global phenomenon with substantive detrimental effects on companies and consumers. This raises various questions and issues, such as whether there are generalizable explanations of purchase intentions.Design/methodology/approachThis research is based on consumer samples from three different countries. This paper develops and tests a model based on the theory of planned behavior (TPB) to explain both the demand for counterfeits and digital piracy. Respondents were questioned about physical products (e.g. clothing, accessories) from well-known brands and digital products (e.g. software, music).FindingsSocially oriented motives such as embarrassment potential, ethical concerns and social norms explain the intention to purchase fake physical and digital products, while personally oriented motives (e.g. self-identity) have indirect effects but not a direct impact on purchase intention.Research limitations/implicationsAs our result...
European Journal of Innovation Management
Purpose The purpose of this paper is to focus on the implementation process of enterprise resourc... more Purpose The purpose of this paper is to focus on the implementation process of enterprise resource planning (ERP), the evolution of business model innovation (BMI) and the organizational outcome. This research analyses how ERP and BMI are related and, in turn, what is the final the impact on organizational performance. Design/methodology/approach The sample consisted on 104 organizations from different industries, all of which used an ERP software. A structural equation model was used to test the six hypotheses. Findings The results indicate that the BMI constructs considered (i.e. value-generation and organizational complexity) mediate the impact of the ERP constructs (organizational adaptation and organizational resistance), in organizational performance. Successful ERP implementation is not an end itself for this companies, but merely a path and a process for improving the business model with the aim improving performance in the marketplace. Research limitations/implications This...
Universia Business Review, 2010
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Papers by Francisco-Jose Molina-Castillo