Kepha N Y A K O R A Getembe
Dr. Getembe Nyakora Kepha is a distinguished academic and researcher from Kenya, currently serving as a full-time lecturer at Kiriri Women’s University of Science and Technology in the School of Computer Science, specifically within the Department of Business Information Technology. He also shares his expertise part-time at Jomo Kenyatta University of Agriculture and Technology. Dr. Kepha holds a PhD in Business Administration (Strategic Information Systems) and an MBA (Management Information Systems) from the University of Nairobi, complemented by a Bachelor’s degree in Education (Math/Physics) from Kenyatta University. With over eight years of teaching experience and a robust background in civil service as a middle-level manager in the Kenya Police Service, he brings a wealth of knowledge in aligning public administration with emerging societal needs.
Dr. Kepha's research interests are broad and impactful, focusing on corporate IT strategy, IT governance, service delivery innovations, and the application of ICT for development. He has contributed significantly to the academic community with numerous publications in reputable journals, exploring themes such as the relationship between information quality and service delivery in state corporations. His work not only addresses emerging issues in information technology but also enhances understanding of how these issues affect sustainable development and quality services in both public and private sectors.
In addition to his academic roles, Dr. Kepha is actively involved in community service as a member of the Seventh-Day Adventist Church, where he has held leadership positions in various departments. His extensive skill set includes leadership, management, and communication, alongside practical competencies in quantitative and qualitative research techniques. His dedication to education and community upliftment, combined with his strong analytical and problem-solving abilities, positions him as a key contributor to both academic and societal advancement in Kenya.
Phone: +254725810865
Dr. Kepha's research interests are broad and impactful, focusing on corporate IT strategy, IT governance, service delivery innovations, and the application of ICT for development. He has contributed significantly to the academic community with numerous publications in reputable journals, exploring themes such as the relationship between information quality and service delivery in state corporations. His work not only addresses emerging issues in information technology but also enhances understanding of how these issues affect sustainable development and quality services in both public and private sectors.
In addition to his academic roles, Dr. Kepha is actively involved in community service as a member of the Seventh-Day Adventist Church, where he has held leadership positions in various departments. His extensive skill set includes leadership, management, and communication, alongside practical competencies in quantitative and qualitative research techniques. His dedication to education and community upliftment, combined with his strong analytical and problem-solving abilities, positions him as a key contributor to both academic and societal advancement in Kenya.
Phone: +254725810865
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Papers by Kepha N Y A K O R A Getembe
Thesis Chapters by Kepha N Y A K O R A Getembe
technology governance on the relationship between corporate IT strategy and service
delivery of state corporations in Kenya. To achieve this objective a hypothesis was
formulated: ITG has no moderating effect on the relationship between CITS and service
delivery of state corporations in Kenya. The Diffusion of Innovation Theory (DoI) and
Fourth Industrial Revolution Theory guided the conceptualization and contextualization of
the study. Descriptive cross-sectional research design was employed and primary data was
collected through administering structured questionnaire and secondary data on service
delivery was also collected from annual performance contract reports from 178 state
corporations in Kenya. Thus, a census survey was conducted in order to get complete
information from all participants in the population used to inclusively obtain better coverage
than sample surveys. Out of 178 respondents, 120 questionnaires were filled and retuned
thus making 67.4% response rate. The findings of the study found out that there is a
statistically significant effect of IT governance on the relationship between corporate IT
strategy and service delivery of state corporations in Kenya. This was well depicted by
69.8% variations in service delivery as explained by variations in corporate IT Target* ITG
level of implementation, monitoring and evaluation of ITG framework, existence of corporate
IT strategy, information on resource capability use, level of implementation of corporate IT
strategy, level of cascading of corporate IT strategy. The study findings of this investigation
can serve as a baseline to organizations that want to utilize corporate IT strategy and IT
governance as overarching tools in their operations for efficient services. Not only that but
also, the government through relevant ministries and other stakeholders who are key players
in the performance of state corporations can use the findings to develop appropriate policies
in regard to application of corporate IT governance strategies and service delivery
innovations to support customized services.
Key words: Information Technology Governance, Corporate Information Technology
Strategy, Service Delivery, State Corporations and Kenya.
paper by Kepha N Y A K O R A Getembe
technology governance on the relationship between corporate IT strategy and service
delivery of state corporations in Kenya. To achieve this objective a hypothesis was
formulated: ITG has no moderating effect on the relationship between CITS and service
delivery of state corporations in Kenya. The Diffusion of Innovation Theory (DoI) and
Fourth Industrial Revolution Theory guided the conceptualization and contextualization of
the study. Descriptive cross-sectional research design was employed and primary data was
collected through administering structured questionnaire and secondary data on service
delivery was also collected from annual performance contract reports from 178 state
corporations in Kenya. Thus, a census survey was conducted in order to get complete
information from all participants in the population used to inclusively obtain better coverage
than sample surveys. Out of 178 respondents, 120 questionnaires were filled and retuned
thus making 67.4% response rate. The findings of the study found out that there is a
statistically significant effect of IT governance on the relationship between corporate IT
strategy and service delivery of state corporations in Kenya. This was well depicted by
69.8% variations in service delivery as explained by variations in corporate IT Target* ITG
level of implementation, monitoring and evaluation of ITG framework, existence of corporate
IT strategy, information on resource capability use, level of implementation of corporate IT
strategy, level of cascading of corporate IT strategy. The study findings of this investigation
can serve as a baseline to organizations that want to utilize corporate IT strategy and IT
governance as overarching tools in their operations for efficient services. Not only that but
also, the government through relevant ministries and other stakeholders who are key players
in the performance of state corporations can use the findings to develop appropriate policies
in regard to application of corporate IT governance strategies and service delivery
innovations to support customized services.
Key words: Information Technology Governance, Corporate Information Technology
Strategy, Service Delivery, State Corporations and Kenya.