Education is a life-skill process and the same can't be indispensible with. The makers of constit... more Education is a life-skill process and the same can't be indispensible with. The makers of constitution strived hard to make education accessible to all. Certain provisions were added with the view of implementing the same. Since enactment of the constitution of India, we have come a long way in establishing compulsory education for certain age-groups and easy accessibility of education as well as the mode of such education. At the onset of Covid-19 pandemic, Education was one of the most affected institutions all over the world. The mode of imparting education was wholly shifted to virtual platform which was in existence before but was accessible to much less number of people given the high cost, lack of technology-driven products and other infrastructural reasons. But shifting education mandatorily on virtual platforms did not make the necessary infrastructure easily available to all the students out there and instead paved the way for a new market-Education Technology. The paper would be dealing with the major concerns that the education sector faces in day-today life from the student's point of view and will further explore the shift in the mode of education from traditional to the modern virtual platform in order to understand the scope and remedy under the Consumer Protection Act, 2019. The paper will be divided into two parts, firstly with the help of the decided case laws on the status of 'Education as a service' will be analyzed; secondly, it will discuss the change of ingredients in the accepted traditional view of Education and Educational Institution and last but not the least, it will be justifying the central theme by encapsulating suggestions and recommendations.
Education is a life-skill process and the same can't be indispensible with. The makers of constit... more Education is a life-skill process and the same can't be indispensible with. The makers of constitution strived hard to make education accessible to all. Certain provisions were added with the view of implementing the same. Since enactment of the constitution of India, we have come a long way in establishing compulsory education for certain age-groups and easy accessibility of education as well as the mode of such education. At the onset of Covid-19 pandemic, Education was one of the most affected institutions all over the world. The mode of imparting education was wholly shifted to virtual platform which was in existence before but was accessible to much less number of people given the high cost, lack of technology-driven products and other infrastructural reasons. But shifting education mandatorily on virtual platforms did not make the necessary infrastructure easily available to all the students out there and instead paved the way for a new market-Education Technology. The paper would be dealing with the major concerns that the education sector faces in day-today life from the student's point of view and will further explore the shift in the mode of education from traditional to the modern virtual platform in order to understand the scope and remedy under the Consumer Protection Act, 2019. The paper will be divided into two parts, firstly with the help of the decided case laws on the status of 'Education as a service' will be analyzed; secondly, it will discuss the change of ingredients in the accepted traditional view of Education and Educational Institution and last but not the least, it will be justifying the central theme by encapsulating suggestions and recommendations.
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