An inquiring researcher engaged in creativity, innovation, individual and group development with theory foundations in normative re educative OD, Soft Systems thinking, Jungian psychology and spirituality
In this paper we explore crystallization in terms of its contribution to qualitative management r... more In this paper we explore crystallization in terms of its contribution to qualitative management research. is exploration of crystallization is based on a postmodern view where we utilize triangulation as a point of departure. Currently, the use of crystallization is underdeveloped in the management discipline. Qualitative literature and metaphors are utilized to develop a focus on moving qualitative management research away from positivist terms. To do this we crystalize crystallization with an emphasis on the embodiment of the qualitative researcher as the primary tool in addition to the development of rigor through credibility and trustworthiness. is conceptual approach can bene t qualitative management researchers by drawing upon development and advancement of other disciplines. It is the practice of theory rather than the presentation of theory. e alignment of qualitative management research through a multi-genre approach follows the evolution of qualitative research methods. We aim to stimulate the conversation and position crystallization within the eld of qualitative management research as a method for obtaining deeper and richer understanding of phenomena whilst building rigor, allowing creativity and developing intuition for the interpretivist qualitative management researcher.
To deepen understanding of situational leadership practices in the small to medium sized enterpri... more To deepen understanding of situational leadership practices in the small to medium sized enterprise (SME) a qualitative case study is employed to investigate the interventions and uptake of sustainable management practices (SMP) found in previous research. The entrepreneurial organization researched had achieved award-winning status for their leadership in sustainability. Given the need to build understanding an abductive approach focused on “why” and “how” does situational leadership impact organization development. Effective and bene cial characteristics of situational leadership are identi ed to highlight practical and achievable innovations in the SME context.
provides additional criteria and understanding for indicating outstanding achievement thereby pro... more provides additional criteria and understanding for indicating outstanding achievement thereby providing stronger insight to EQuIP evaluation criteria and previous research. The findings demonstrate both the value of using an exploratory methodology and the inherent flexibility of EQuIP. Insights from this approach provide recognition of unanticipated and valuable healthcare innovations, offer initial guidance for healthcare organisations aiming to enhance their performance, and form the basis for future research and publications on outstanding achievement in healthcare.
International journal of clinical pharmacy, Jan 25, 2016
Grounded theory is a qualitative research methodology that aims to explain social phenomena, e.g.... more Grounded theory is a qualitative research methodology that aims to explain social phenomena, e.g. why particular motivations or patterns of behaviour occur, at a conceptual level. Developed in the 1960s by Glaser and Strauss, the methodology has been reinterpreted by Strauss and Corbin in more recent times, resulting in different schools of thought. Differences arise from different philosophical perspectives concerning knowledge (epistemology) and the nature of reality (ontology), demanding that researchers make clear theoretical choices at the commencement of their research when choosing this methodology. Compared to other qualitative methods it has ability to achieve understanding of, rather than simply describing, a social phenomenon. Achieving understanding however, requires theoretical sampling to choose interviewees that can contribute most to the research and understanding of the phenomenon, and constant comparison of interviews to evaluate the same event or process in differ...
Objective This study examines the relationships between job satisfaction and organisational justi... more Objective This study examines the relationships between job satisfaction and organisational justice during a time of transformational change.Methods Data collection occurred immediately before a major regional hospital's move to a greenfield site. Existing measures of job satisfaction and organisational justice were used. Data were analysed (n = 316) using descriptive, correlation and regression methods together with interactions between predictor variables.Results Correlation coefficients for satisfaction and organisational justice variables were high and significant at the P < 0.001 level. Results of a robust regression model (adjusted R2 = 0.568) showed all three components of organisational justice contributed significantly to employee job satisfaction. Interactions between the predictor variables showed that job satisfaction increased as the interactions between the predictor variables increased.Conclusions The finding that even at a time of transformational change staff perceptions of fair treatment will in the main result in high job satisfaction extends the literature in this area. In addition, it was found that increasing rewards for staff who perceive low levels of organisational justice does not increase satisfaction as much as for staff who perceive high levels of fairness. If people feel negative about their role, but feel they are well paid, they probably still have negative feelings overall.What is known about the topic? Despite much research highlighting the importance of job satisfaction and organisational justice in healthcare, no research has examined the influence of transformational change, such as a healthcare organisational relocation, on these factors.What does this paper add? The research adds to academic literature relating to job satisfaction and organisational justice. It highlights the importance of organisational justice in influencing the job satisfaction of staff.What are the implications for practitioners? Financial rewards do not necessarily motivate staff but low rewards do demotivate. Shortages of health professionals are often linked to a lack of job satisfaction, and recruitment and retention strategies are often based on salary.
International Journal of Economic Policy in Emerging Economies, 2013
ABSTRACT A little over a decade now, there have been sweeping procurement reforms in most develop... more ABSTRACT A little over a decade now, there have been sweeping procurement reforms in most developing countries. The orchestrators of these reforms - mostly the World Bank and other international financial institutions, have cited financial mismanagement and the lack of transparency in public financial management as reasons for the reforms. In this paper, the authors examine current procurement reforms in Africa from the Ghanaian context and the alignment of these reforms to service-dominant (S-D) logic. S-D logic is seen as a progressive business concept capable of adding value by transforming business practices. Our findings indicate that current procurement reforms in Africa operate under the adversarial approach. Issues of resource integration and networking, collaboration, use of technology in procurement, relationship building and management among actors in business engagements are inimical to current procurement reforms in Ghana. This paper, thus, rekindles the debate on whether management principles in the West can directly be imported and applied in emerging economies.
In his last major works, Deming provided an overarching framework for the implementation of quali... more In his last major works, Deming provided an overarching framework for the implementation of quality management within an organisation – “the system of profound knowledge”. This approach summarises a lifetime of dedication to the field of quality management. Presented as a simple framework, it is in reality a complex set of interactions that requires a precise fit to an organisation, and the individuals that constitute that organisation. After its initial implementation within a particular organisation a process of constant development is also essential. Gapp provides two models, which were used to assist in the establishment of the system of profound knowledge within an existing successful TQM organisation. During the implementation of the system of profound knowledge, leadership and management variables were measured. As clearly stated by Deming and supported by Kohn, McNary, Gapp and McGregor, the leadership required for the establishment of the system of profound knowledge must encompass intrinsic motivation, co-operation and collaboration. This research investigated the proposed uptake of the above characteristics within the existing leadership of the organisation.
This study uses structural equation modeling to test a model hypothesizing the impacts of overloa... more This study uses structural equation modeling to test a model hypothesizing the impacts of overload and non-participation on job strain, turnover and commitment of urban transit drivers. The study sample comprises 331 responses from transit drivers from bus companies in Australia. The results show that nonparticipation has a direct and negative impact on organizational commitment while role overload has a direct and positive influence on intent to leave. An unexpected finding is that while overload and non-participation have significant positive impacts on job strain, there is no significant relationship between strain and organizational commitment. The implications are that work-related stressors appear to influence the organizational commitment and intent to leave of transit drivers directly rather than indirectly through job strain. Role overload and nonparticipation have not often been considered in the context of the commitment and intent to leave in stressful occupations such as urban transit driving.
In spite of significant investment in quality programs and activities, there is a persistent stru... more In spite of significant investment in quality programs and activities, there is a persistent struggle to achieve quality outcomes and performance improvements within the constraints and support of sociopolitical parsimonies. Equally, such constraints have intensified the need to better understand the best practice methods for achieving quality improvements in health care organizations over time.This study proposes a conceptual framework to assist with strategies for the copying, transferring, and/or translation of best practice between different health care facilities. Applying a deductive logic, the conceptual framework was developed by blending selected theoretical lenses drawn from the knowledge management and organizational learning literatures. The proposed framework highlighted that (a) major constraints need to be addressed to turn best practices into everyday practices and (b) double-loop learning is an adequate learning mode to copy and to transfer best practices and deuteron learning mode is a more suitable learning mode for translating best practice. We also found that, in complex organizations, copying, transferring, and translating new knowledge is more difficult than in smaller, less complex organizations. We also posit that knowledge translation cannot happen without transfer and copy, and transfer cannot happen without copy of best practices. Hence, an integration of all three learning processes is required for knowledge translation (copy best practice-transfer knowledge about best practice-translation of best practice into new context). In addition, the higher the level of complexity of the organization, the more best practice is tacit oriented and, in this case, the higher the level of K&L capabilities are required to successfully copy, transfer, and/or translate best practices between organizations. The approach provides a framework for assessing organizational context and capabilities to guide copy/transfer/translation of best practices. A roadmap is provided to assist managers and practitioners to select appropriate learning modes for building success and positive systemic change.
ABSTRACT Purpose – There are a number of factors that are essential to understanding the pedagogy... more ABSTRACT Purpose – There are a number of factors that are essential to understanding the pedagogy, learning and knowledge requirements of developing virtual platforms for delivering effective course interaction using the World Wide Web (the web). The purpose of this paper is to focus on web-based group work amongst undergraduate management students, during a two-year study investigating the development of virtual groups as an important problem-solving and learning-enhancement process. Design/methodology/approach – This study is based on the identification of successful groups undertaking undergraduate management courses, where group work is a compulsory component of the course assessment. Focus groups are used to collect a broad qualitative understanding of perceptions of students in relation to success factors. Lexical analysis is then used to analyse data. Findings – Lexical analysis provides four clear clusters that the subjects consider are essential to group learning and performance. The outcomes of the findings link directly back to the design of learning activities and the future direction of the research. Originality/value – Value is created as it advances use of the web from one of information dissemination to one of engagement and learning enhancement.
In order to have a greater understanding of corporate social responsibility (CSR) within small to... more In order to have a greater understanding of corporate social responsibility (CSR) within small to medium-sized enterprises (SMEs), this paper investigates continual learning that has occurred in an exemplary SME. This qualitative case study used interviews, observations, and memorandums to investigate an SME that has achieved national recognition in sustainable management practices. Reflective and cyclical learning within a participative environment allowed for the internalisation of values, behaviours, beliefs, and actions required for the positive uptake of CSR and sustainable management practice. Measurable results were identified in terms of business performance that can be directly attributed to the SME's greater social and environmental engagement. This initial investigation highlights the relationship between learning, the development of organisational values that underpin CSR and improved business performance within an SME setting.
This paper investigates the potential for Leximancer software to actively support the Grounded Th... more This paper investigates the potential for Leximancer software to actively support the Grounded Theory (GT) analyst in assessing the “completeness” of their study. The case study takes an existing GT study and retrospectively analyzes the data with Leximancer. The Leximancer output showed encouraging similarities to the main themes emerging from the GT analysis; but not sufficiently at the selective coding level to justifiably claim a definitive cross-check for overall theoretical saturation. Whilst Leximancer is not found to be a substitute for the 'hard labor' of GT coding and theory development, it can provide a very useful, efficient and relatively impartial cross-check of completeness/saturation in the open (and possibly axial) coding stage(s) of a GT study. This automated post-analysis check of GT coding is a novel use of a CAQDAS package. Keywords: Grounded Theory, Leximancer, Software, Theoretical Saturation, CAQDAS, Qualitative research
Product flows in today’s supply chains do not end once they have reached the customer. Many produ... more Product flows in today’s supply chains do not end once they have reached the customer. Many products lead a second and even third or fourth life after having accomplished their original task at their first customer. Consequently, a product may generate revenues multiple times, rather than a single time. Capturing this value requires a broadening of the supply chain perspective
International Journal of Procurement Management, 2015
Because of their role, position and assumed power in the financial process, procurement practitio... more Because of their role, position and assumed power in the financial process, procurement practitioners have been linked with corruption in the workplace. While there is research evidence to suggest the incidence of corruption in public procurement in Africa, the article identifies deeper root causes of the cancer. This empirical study investigates some traditional drivers of corruption in public procurement in Africa. Using qualitative analysis, the authors adopt the constant comparative analytic approach to generate concepts and categories from interviews. Our findings reveal that most procurement decisions are driven by political rather than managerial processes therefore diminishing the levels of authority and responsibility provided to procurement practitioners. It also suggests that training and education which increases expertise and experience of procurement professionals’ extended involvement in the decision making process could reduce the level of corruption in public procurement. This education should specifically target social pressures placed on many practitioners by families and friends. The pressure understandably is in response to the complex cultural settings and perceptions about procurement in many African countries where the position has been linked with the ability to provide socio-economic needs of extended families. The approaches proposed will address the social implication behind the long-term history of a lack of ethical behaviour in public procurement in Africa.
Research in social & administrative pharmacy : RSAP, Jan 3, 2014
Australian community pharmacies are experiencing challenges, including government prescription pr... more Australian community pharmacies are experiencing challenges, including government prescription pricing reform and a dramatically increasing competitive environment. Enacting appropriate responsive actions requires capable pharmacy managers. 'Capability' implies managing effectively in the present, but with unknown or emerging contexts and with new problems. A conceptual understanding of managerial capability as practiced by pharmacist owner-managers is unavailable in the literature. This research aimed to address the question: How can we understand managerial capability in relation to effective community pharmacy management? The study's objective was to develop preliminary theoretical departure points for continuing research responding to the research question. The objective was approached by exploring how 5 top Australian pharmacy owner-managers accomplish the management of their businesses in a changing business environment. Qualitative research methods were employed t...
In order to have a greater understanding of corporate social responsibility (CSR) within small to... more In order to have a greater understanding of corporate social responsibility (CSR) within small to medium-sized enterprises (SMEs), this paper investigates continual learning that has occurred in an exemplary SME. This qualitative case study used interviews, observations, and memorandums to investigate an SME that has achieved national recognition in sustainable management practices. Reflective and cyclical learning within a participative environment allowed for the internalisation of values, behaviours, beliefs, and actions required for the positive uptake of CSR and sustainable management practice. Measurable results were identified in terms of business performance that can be directly attributed to the SME's greater social and environmental engagement. This initial investigation highlights the relationship between learning, the development of organisational values that underpin CSR and improved business performance within an SME setting.
Purpose – The purpose of this paper is to propose a business process management (BPM) governance ... more Purpose – The purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting context of the study is a government-owned corporation operating in Australia. Design/methodology/approach – A qualitative case study examined and analysed organisational documents using a content analysis approach. Results of document analysis
In this paper we explore crystallization in terms of its contribution to qualitative management r... more In this paper we explore crystallization in terms of its contribution to qualitative management research. is exploration of crystallization is based on a postmodern view where we utilize triangulation as a point of departure. Currently, the use of crystallization is underdeveloped in the management discipline. Qualitative literature and metaphors are utilized to develop a focus on moving qualitative management research away from positivist terms. To do this we crystalize crystallization with an emphasis on the embodiment of the qualitative researcher as the primary tool in addition to the development of rigor through credibility and trustworthiness. is conceptual approach can bene t qualitative management researchers by drawing upon development and advancement of other disciplines. It is the practice of theory rather than the presentation of theory. e alignment of qualitative management research through a multi-genre approach follows the evolution of qualitative research methods. We aim to stimulate the conversation and position crystallization within the eld of qualitative management research as a method for obtaining deeper and richer understanding of phenomena whilst building rigor, allowing creativity and developing intuition for the interpretivist qualitative management researcher.
To deepen understanding of situational leadership practices in the small to medium sized enterpri... more To deepen understanding of situational leadership practices in the small to medium sized enterprise (SME) a qualitative case study is employed to investigate the interventions and uptake of sustainable management practices (SMP) found in previous research. The entrepreneurial organization researched had achieved award-winning status for their leadership in sustainability. Given the need to build understanding an abductive approach focused on “why” and “how” does situational leadership impact organization development. Effective and bene cial characteristics of situational leadership are identi ed to highlight practical and achievable innovations in the SME context.
provides additional criteria and understanding for indicating outstanding achievement thereby pro... more provides additional criteria and understanding for indicating outstanding achievement thereby providing stronger insight to EQuIP evaluation criteria and previous research. The findings demonstrate both the value of using an exploratory methodology and the inherent flexibility of EQuIP. Insights from this approach provide recognition of unanticipated and valuable healthcare innovations, offer initial guidance for healthcare organisations aiming to enhance their performance, and form the basis for future research and publications on outstanding achievement in healthcare.
International journal of clinical pharmacy, Jan 25, 2016
Grounded theory is a qualitative research methodology that aims to explain social phenomena, e.g.... more Grounded theory is a qualitative research methodology that aims to explain social phenomena, e.g. why particular motivations or patterns of behaviour occur, at a conceptual level. Developed in the 1960s by Glaser and Strauss, the methodology has been reinterpreted by Strauss and Corbin in more recent times, resulting in different schools of thought. Differences arise from different philosophical perspectives concerning knowledge (epistemology) and the nature of reality (ontology), demanding that researchers make clear theoretical choices at the commencement of their research when choosing this methodology. Compared to other qualitative methods it has ability to achieve understanding of, rather than simply describing, a social phenomenon. Achieving understanding however, requires theoretical sampling to choose interviewees that can contribute most to the research and understanding of the phenomenon, and constant comparison of interviews to evaluate the same event or process in differ...
Objective This study examines the relationships between job satisfaction and organisational justi... more Objective This study examines the relationships between job satisfaction and organisational justice during a time of transformational change.Methods Data collection occurred immediately before a major regional hospital's move to a greenfield site. Existing measures of job satisfaction and organisational justice were used. Data were analysed (n = 316) using descriptive, correlation and regression methods together with interactions between predictor variables.Results Correlation coefficients for satisfaction and organisational justice variables were high and significant at the P < 0.001 level. Results of a robust regression model (adjusted R2 = 0.568) showed all three components of organisational justice contributed significantly to employee job satisfaction. Interactions between the predictor variables showed that job satisfaction increased as the interactions between the predictor variables increased.Conclusions The finding that even at a time of transformational change staff perceptions of fair treatment will in the main result in high job satisfaction extends the literature in this area. In addition, it was found that increasing rewards for staff who perceive low levels of organisational justice does not increase satisfaction as much as for staff who perceive high levels of fairness. If people feel negative about their role, but feel they are well paid, they probably still have negative feelings overall.What is known about the topic? Despite much research highlighting the importance of job satisfaction and organisational justice in healthcare, no research has examined the influence of transformational change, such as a healthcare organisational relocation, on these factors.What does this paper add? The research adds to academic literature relating to job satisfaction and organisational justice. It highlights the importance of organisational justice in influencing the job satisfaction of staff.What are the implications for practitioners? Financial rewards do not necessarily motivate staff but low rewards do demotivate. Shortages of health professionals are often linked to a lack of job satisfaction, and recruitment and retention strategies are often based on salary.
International Journal of Economic Policy in Emerging Economies, 2013
ABSTRACT A little over a decade now, there have been sweeping procurement reforms in most develop... more ABSTRACT A little over a decade now, there have been sweeping procurement reforms in most developing countries. The orchestrators of these reforms - mostly the World Bank and other international financial institutions, have cited financial mismanagement and the lack of transparency in public financial management as reasons for the reforms. In this paper, the authors examine current procurement reforms in Africa from the Ghanaian context and the alignment of these reforms to service-dominant (S-D) logic. S-D logic is seen as a progressive business concept capable of adding value by transforming business practices. Our findings indicate that current procurement reforms in Africa operate under the adversarial approach. Issues of resource integration and networking, collaboration, use of technology in procurement, relationship building and management among actors in business engagements are inimical to current procurement reforms in Ghana. This paper, thus, rekindles the debate on whether management principles in the West can directly be imported and applied in emerging economies.
In his last major works, Deming provided an overarching framework for the implementation of quali... more In his last major works, Deming provided an overarching framework for the implementation of quality management within an organisation – “the system of profound knowledge”. This approach summarises a lifetime of dedication to the field of quality management. Presented as a simple framework, it is in reality a complex set of interactions that requires a precise fit to an organisation, and the individuals that constitute that organisation. After its initial implementation within a particular organisation a process of constant development is also essential. Gapp provides two models, which were used to assist in the establishment of the system of profound knowledge within an existing successful TQM organisation. During the implementation of the system of profound knowledge, leadership and management variables were measured. As clearly stated by Deming and supported by Kohn, McNary, Gapp and McGregor, the leadership required for the establishment of the system of profound knowledge must encompass intrinsic motivation, co-operation and collaboration. This research investigated the proposed uptake of the above characteristics within the existing leadership of the organisation.
This study uses structural equation modeling to test a model hypothesizing the impacts of overloa... more This study uses structural equation modeling to test a model hypothesizing the impacts of overload and non-participation on job strain, turnover and commitment of urban transit drivers. The study sample comprises 331 responses from transit drivers from bus companies in Australia. The results show that nonparticipation has a direct and negative impact on organizational commitment while role overload has a direct and positive influence on intent to leave. An unexpected finding is that while overload and non-participation have significant positive impacts on job strain, there is no significant relationship between strain and organizational commitment. The implications are that work-related stressors appear to influence the organizational commitment and intent to leave of transit drivers directly rather than indirectly through job strain. Role overload and nonparticipation have not often been considered in the context of the commitment and intent to leave in stressful occupations such as urban transit driving.
In spite of significant investment in quality programs and activities, there is a persistent stru... more In spite of significant investment in quality programs and activities, there is a persistent struggle to achieve quality outcomes and performance improvements within the constraints and support of sociopolitical parsimonies. Equally, such constraints have intensified the need to better understand the best practice methods for achieving quality improvements in health care organizations over time.This study proposes a conceptual framework to assist with strategies for the copying, transferring, and/or translation of best practice between different health care facilities. Applying a deductive logic, the conceptual framework was developed by blending selected theoretical lenses drawn from the knowledge management and organizational learning literatures. The proposed framework highlighted that (a) major constraints need to be addressed to turn best practices into everyday practices and (b) double-loop learning is an adequate learning mode to copy and to transfer best practices and deuteron learning mode is a more suitable learning mode for translating best practice. We also found that, in complex organizations, copying, transferring, and translating new knowledge is more difficult than in smaller, less complex organizations. We also posit that knowledge translation cannot happen without transfer and copy, and transfer cannot happen without copy of best practices. Hence, an integration of all three learning processes is required for knowledge translation (copy best practice-transfer knowledge about best practice-translation of best practice into new context). In addition, the higher the level of complexity of the organization, the more best practice is tacit oriented and, in this case, the higher the level of K&L capabilities are required to successfully copy, transfer, and/or translate best practices between organizations. The approach provides a framework for assessing organizational context and capabilities to guide copy/transfer/translation of best practices. A roadmap is provided to assist managers and practitioners to select appropriate learning modes for building success and positive systemic change.
ABSTRACT Purpose – There are a number of factors that are essential to understanding the pedagogy... more ABSTRACT Purpose – There are a number of factors that are essential to understanding the pedagogy, learning and knowledge requirements of developing virtual platforms for delivering effective course interaction using the World Wide Web (the web). The purpose of this paper is to focus on web-based group work amongst undergraduate management students, during a two-year study investigating the development of virtual groups as an important problem-solving and learning-enhancement process. Design/methodology/approach – This study is based on the identification of successful groups undertaking undergraduate management courses, where group work is a compulsory component of the course assessment. Focus groups are used to collect a broad qualitative understanding of perceptions of students in relation to success factors. Lexical analysis is then used to analyse data. Findings – Lexical analysis provides four clear clusters that the subjects consider are essential to group learning and performance. The outcomes of the findings link directly back to the design of learning activities and the future direction of the research. Originality/value – Value is created as it advances use of the web from one of information dissemination to one of engagement and learning enhancement.
In order to have a greater understanding of corporate social responsibility (CSR) within small to... more In order to have a greater understanding of corporate social responsibility (CSR) within small to medium-sized enterprises (SMEs), this paper investigates continual learning that has occurred in an exemplary SME. This qualitative case study used interviews, observations, and memorandums to investigate an SME that has achieved national recognition in sustainable management practices. Reflective and cyclical learning within a participative environment allowed for the internalisation of values, behaviours, beliefs, and actions required for the positive uptake of CSR and sustainable management practice. Measurable results were identified in terms of business performance that can be directly attributed to the SME's greater social and environmental engagement. This initial investigation highlights the relationship between learning, the development of organisational values that underpin CSR and improved business performance within an SME setting.
This paper investigates the potential for Leximancer software to actively support the Grounded Th... more This paper investigates the potential for Leximancer software to actively support the Grounded Theory (GT) analyst in assessing the “completeness” of their study. The case study takes an existing GT study and retrospectively analyzes the data with Leximancer. The Leximancer output showed encouraging similarities to the main themes emerging from the GT analysis; but not sufficiently at the selective coding level to justifiably claim a definitive cross-check for overall theoretical saturation. Whilst Leximancer is not found to be a substitute for the 'hard labor' of GT coding and theory development, it can provide a very useful, efficient and relatively impartial cross-check of completeness/saturation in the open (and possibly axial) coding stage(s) of a GT study. This automated post-analysis check of GT coding is a novel use of a CAQDAS package. Keywords: Grounded Theory, Leximancer, Software, Theoretical Saturation, CAQDAS, Qualitative research
Product flows in today’s supply chains do not end once they have reached the customer. Many produ... more Product flows in today’s supply chains do not end once they have reached the customer. Many products lead a second and even third or fourth life after having accomplished their original task at their first customer. Consequently, a product may generate revenues multiple times, rather than a single time. Capturing this value requires a broadening of the supply chain perspective
International Journal of Procurement Management, 2015
Because of their role, position and assumed power in the financial process, procurement practitio... more Because of their role, position and assumed power in the financial process, procurement practitioners have been linked with corruption in the workplace. While there is research evidence to suggest the incidence of corruption in public procurement in Africa, the article identifies deeper root causes of the cancer. This empirical study investigates some traditional drivers of corruption in public procurement in Africa. Using qualitative analysis, the authors adopt the constant comparative analytic approach to generate concepts and categories from interviews. Our findings reveal that most procurement decisions are driven by political rather than managerial processes therefore diminishing the levels of authority and responsibility provided to procurement practitioners. It also suggests that training and education which increases expertise and experience of procurement professionals’ extended involvement in the decision making process could reduce the level of corruption in public procurement. This education should specifically target social pressures placed on many practitioners by families and friends. The pressure understandably is in response to the complex cultural settings and perceptions about procurement in many African countries where the position has been linked with the ability to provide socio-economic needs of extended families. The approaches proposed will address the social implication behind the long-term history of a lack of ethical behaviour in public procurement in Africa.
Research in social & administrative pharmacy : RSAP, Jan 3, 2014
Australian community pharmacies are experiencing challenges, including government prescription pr... more Australian community pharmacies are experiencing challenges, including government prescription pricing reform and a dramatically increasing competitive environment. Enacting appropriate responsive actions requires capable pharmacy managers. 'Capability' implies managing effectively in the present, but with unknown or emerging contexts and with new problems. A conceptual understanding of managerial capability as practiced by pharmacist owner-managers is unavailable in the literature. This research aimed to address the question: How can we understand managerial capability in relation to effective community pharmacy management? The study's objective was to develop preliminary theoretical departure points for continuing research responding to the research question. The objective was approached by exploring how 5 top Australian pharmacy owner-managers accomplish the management of their businesses in a changing business environment. Qualitative research methods were employed t...
In order to have a greater understanding of corporate social responsibility (CSR) within small to... more In order to have a greater understanding of corporate social responsibility (CSR) within small to medium-sized enterprises (SMEs), this paper investigates continual learning that has occurred in an exemplary SME. This qualitative case study used interviews, observations, and memorandums to investigate an SME that has achieved national recognition in sustainable management practices. Reflective and cyclical learning within a participative environment allowed for the internalisation of values, behaviours, beliefs, and actions required for the positive uptake of CSR and sustainable management practice. Measurable results were identified in terms of business performance that can be directly attributed to the SME's greater social and environmental engagement. This initial investigation highlights the relationship between learning, the development of organisational values that underpin CSR and improved business performance within an SME setting.
Purpose – The purpose of this paper is to propose a business process management (BPM) governance ... more Purpose – The purpose of this paper is to propose a business process management (BPM) governance model that sets BPM decision making, along with roles and responsibilities. The setting context of the study is a government-owned corporation operating in Australia. Design/methodology/approach – A qualitative case study examined and analysed organisational documents using a content analysis approach. Results of document analysis
This chapter provides an understanding of the imbedding of corporate social responsibility (CSR) ... more This chapter provides an understanding of the imbedding of corporate social responsibility (CSR) within small to medium enterprises (SME), through continual learning achieved by organizational development processes. Through an interpretivist case study, we investigated the collaborative relationships of 10 Australian organizations. Benefits of these relationships are reflected in improved returns, increased efficiencies and enhanced stakeholder relationships. From these benefits, improved problem solving, change intervention, and implementation were evidenced and supported a causal relationship between positive collaboration and mutual learning.
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Papers by Rod Gapp