... knowledge and improved control performance in Preussler's experiment, however, only if... more ... knowledge and improved control performance in Preussler's experiment, however, only if the task requirements increased in a transfer task consisting ... In only a very few cases did a singletraining method enhance knowledge and control performance equally well ... Quesada et al ...
... knowledge and improved control performance in Preussler's experiment, however, only if... more ... knowledge and improved control performance in Preussler's experiment, however, only if the task requirements increased in a transfer task consisting ... In only a very few cases did a singletraining method enhance knowledge and control performance equally well ... Quesada et al ...
Journal of Cognitive Engineering and Decision Making
Knowledge-sharing behavior seems to be important for team functioning and performance. A theoreti... more Knowledge-sharing behavior seems to be important for team functioning and performance. A theoretical model explaining antecedents that impact knowledgesharing behavior and its interplay with shared knowledge within teams was investigated. In the present study, we examined the effect of the individual’s intention and five organizational antecedents (team communication, perceived appraisal, organizational communication, organizational support, and social ties) on knowledgesharing behavior. Five production and five maintenance teams (123 participants altogether) working in a steel mill took part in the study to investigate the assumed relationships. The results indicate that knowledgesharing behavior is positively affected by intention, organizational communication, and social ties. in turn, knowledge-sharing behavior had a significant impact on the shared knowledge corresponding to the four types of shared mental models (task, equipment, interaction, team), and as a trend, teams with ...
ABSTRACT In an experimental study, participants (n = 79) assumed the role of control room operato... more ABSTRACT In an experimental study, participants (n = 79) assumed the role of control room operator of a simulated plant. For a total of 36 times, they had to decide whether to violate a safety-related rule to maximise their own salary, or to comply with it at the cost of a lower income. The experimental variation was the timing of audits in the simulated production year (‘‘early’’ = audits accomplished within weeks 13–30 versus ‘‘late’’ = audits accomplished within weeks 31–48) and framing of production outcomes and salary (gain versus loss). Results show that early-audited participants committed significantly fewer rule violations in the early period than those who had not yet been audited. Later on, the early-audited participants began to violate the rule, whereas the late-audited participants continued violating even though they had now been audited. Participants who experienced a loss-framed production outcome committed significantly more violations than participants in the gain-framed condition.
Night shifts result in a high pressure on employees' health. Regarding air traffic control, they ... more Night shifts result in a high pressure on employees' health. Regarding air traffic control, they may also represent a safety issue. Research showed that cognitive performance is decreased at night (Monk 1996) and safety risks increase starting from the second working hour without a break . Investigating a request to extend the middle part of a night shift due to little traffic, different break patterns are compared in terms of avoiding health and safety issues. 189 air traffic controllers (ATCOs) from the Eurocontrol Maastricht Upper Area Control Centre in the Netherlands were tested during night shifts lasting for 7.5 hours. During the night shift, two teams, each consisting of two air traffic controllers, were working: While one team was on break, the other took over. They were assigned to three break patterns, with four or five hours of break or a split of the night shift. Each team was tested three times during normal operation. They estimated their subjective sleepiness using a subjective measure, the Stanford Sleepiness Scale, and filled in an objective measure, the d2, to measure attention. Furthermore, one measurement took place during a regular day shift in order to control the night shift data. Results show that five hours of working without a break does not have a negative impact on attention compared to the two other work-break patterns. External validity is given, since the study was conducted during normal operation. However, it was not possible to control and evaluate all confounding variables, as this would have disturbed the ongoing safe working processes of the scheduled shifts. Therefore, future research that examines individual differences in attention and considers the different activities during the breaks of the ATCOs still needs to be conducted in order to clearly identify an optimal break pattern for night shifts.
Counterproductive Workplace Behaviour (CWB) is investigated in Organisational Psychology as well ... more Counterproductive Workplace Behaviour (CWB) is investigated in Organisational Psychology as well as in the area of Human Factors. So far, each of these disciplines has mostly disregarded findings by the other. The present studies integrate findings gained from the two disciplines to investigate the qualities of personality traits that predict safety-related rule violations in a production context. A pilot study was conducted to test a set of personality traits in terms of their predictive qualities regarding the intention to violate a rule. Three traits (integrity subscale: cautiousness, self-interest, injustice sensitivity) emerged as predictors and were applied in a business simulation of a production environment (main study). Cautiousness turned out to be significantly correlated with safety-related rule violations in the production context. Hence, cautiousness should be measured in personnel selection in order to enhance safety and reduce the costs of CWB in organisations.
... knowledge and improved control performance in Preussler's experiment, however, only if... more ... knowledge and improved control performance in Preussler's experiment, however, only if the task requirements increased in a transfer task consisting ... In only a very few cases did a singletraining method enhance knowledge and control performance equally well ... Quesada et al ...
... knowledge and improved control performance in Preussler's experiment, however, only if... more ... knowledge and improved control performance in Preussler's experiment, however, only if the task requirements increased in a transfer task consisting ... In only a very few cases did a singletraining method enhance knowledge and control performance equally well ... Quesada et al ...
Journal of Cognitive Engineering and Decision Making
Knowledge-sharing behavior seems to be important for team functioning and performance. A theoreti... more Knowledge-sharing behavior seems to be important for team functioning and performance. A theoretical model explaining antecedents that impact knowledgesharing behavior and its interplay with shared knowledge within teams was investigated. In the present study, we examined the effect of the individual’s intention and five organizational antecedents (team communication, perceived appraisal, organizational communication, organizational support, and social ties) on knowledgesharing behavior. Five production and five maintenance teams (123 participants altogether) working in a steel mill took part in the study to investigate the assumed relationships. The results indicate that knowledgesharing behavior is positively affected by intention, organizational communication, and social ties. in turn, knowledge-sharing behavior had a significant impact on the shared knowledge corresponding to the four types of shared mental models (task, equipment, interaction, team), and as a trend, teams with ...
ABSTRACT In an experimental study, participants (n = 79) assumed the role of control room operato... more ABSTRACT In an experimental study, participants (n = 79) assumed the role of control room operator of a simulated plant. For a total of 36 times, they had to decide whether to violate a safety-related rule to maximise their own salary, or to comply with it at the cost of a lower income. The experimental variation was the timing of audits in the simulated production year (‘‘early’’ = audits accomplished within weeks 13–30 versus ‘‘late’’ = audits accomplished within weeks 31–48) and framing of production outcomes and salary (gain versus loss). Results show that early-audited participants committed significantly fewer rule violations in the early period than those who had not yet been audited. Later on, the early-audited participants began to violate the rule, whereas the late-audited participants continued violating even though they had now been audited. Participants who experienced a loss-framed production outcome committed significantly more violations than participants in the gain-framed condition.
Night shifts result in a high pressure on employees' health. Regarding air traffic control, they ... more Night shifts result in a high pressure on employees' health. Regarding air traffic control, they may also represent a safety issue. Research showed that cognitive performance is decreased at night (Monk 1996) and safety risks increase starting from the second working hour without a break . Investigating a request to extend the middle part of a night shift due to little traffic, different break patterns are compared in terms of avoiding health and safety issues. 189 air traffic controllers (ATCOs) from the Eurocontrol Maastricht Upper Area Control Centre in the Netherlands were tested during night shifts lasting for 7.5 hours. During the night shift, two teams, each consisting of two air traffic controllers, were working: While one team was on break, the other took over. They were assigned to three break patterns, with four or five hours of break or a split of the night shift. Each team was tested three times during normal operation. They estimated their subjective sleepiness using a subjective measure, the Stanford Sleepiness Scale, and filled in an objective measure, the d2, to measure attention. Furthermore, one measurement took place during a regular day shift in order to control the night shift data. Results show that five hours of working without a break does not have a negative impact on attention compared to the two other work-break patterns. External validity is given, since the study was conducted during normal operation. However, it was not possible to control and evaluate all confounding variables, as this would have disturbed the ongoing safe working processes of the scheduled shifts. Therefore, future research that examines individual differences in attention and considers the different activities during the breaks of the ATCOs still needs to be conducted in order to clearly identify an optimal break pattern for night shifts.
Counterproductive Workplace Behaviour (CWB) is investigated in Organisational Psychology as well ... more Counterproductive Workplace Behaviour (CWB) is investigated in Organisational Psychology as well as in the area of Human Factors. So far, each of these disciplines has mostly disregarded findings by the other. The present studies integrate findings gained from the two disciplines to investigate the qualities of personality traits that predict safety-related rule violations in a production context. A pilot study was conducted to test a set of personality traits in terms of their predictive qualities regarding the intention to violate a rule. Three traits (integrity subscale: cautiousness, self-interest, injustice sensitivity) emerged as predictors and were applied in a business simulation of a production environment (main study). Cautiousness turned out to be significantly correlated with safety-related rule violations in the production context. Hence, cautiousness should be measured in personnel selection in order to enhance safety and reduce the costs of CWB in organisations.
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Papers by Annette Kluge