Papers by Anastasia Gaspay
Jitta Journal of Information Technology Theory and Application, Oct 1, 2008
We focus on Global Software Development from the users' perspective and find that cultural differ... more We focus on Global Software Development from the users' perspective and find that cultural differences impact IS success. With ever expanding globalization, applications are increasingly being accessed by culturally diverse groups. Many times this was not planned by the developers who designed the applications for an assumed homogeneous population Thus, software developers need to take into account the cultural differences of their potential users. This is especially true for Distance Learning (DL) applications in which geographical boundaries virtually disappear.
With increasing reliance on outsourcing, cross-cultural teams, distributed knowledge workers, and... more With increasing reliance on outsourcing, cross-cultural teams, distributed knowledge workers, and other international collaborations distance learning (DL) has become a key agent of strategic competitive advantage and organisational renewal. This study stresses the importance of culture to DL success. To effectively use DL, we must understand the role culture plays in conceptualizing, inventing, and adapting this technology. We focused on Hofstede's individualism-collectivism dimension and asked whether it impacts perceived satisfaction and learning climate, known measures of DL effectiveness. We find that collectivistic groups enjoy more than individualistic groups the learning climate of a DL environment yet are not as Satisfied as individualistic groups with the overall results. We contend that this is because the open-endedness of asynchronous communication gives collectivistic groups simultaneously a sense of connectedness to their peers and a sense of disconnectedness from the instructor. Organizations will increase the benefits of DL by providing choices that embrace cultural differences.
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Papers by Anastasia Gaspay