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Wendy Moncur

University of Dundee, Duncan of Jordanstone College of Art and Design, Faculty Member

University of Aberdeen, Computing Science, Alumnus

University of Bath, Centre for Death and Society, Visiting fellow

University of Technology Sydney, Faculty of Engineering and Information Technology, Visiting Scholar

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My research focuses on the design of technology to support being human in a Digital Age, across the human lifespan. My work is interdisciplinary, situated at the intersection of the Digital with many other disciplines. I welcome opportunities for collaboration.

I’m Principal Investigator on the EPSRC-funded Charting the Digital Lifespan, which unites internationally leading researchers at five institutions across disciplines of the social and computer sciences, investigating the parallels between the digital and physical lifespans through ethnographic and design studies, facilitated through novel social data mining technology.

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Papers by Wendy Moncur

Situational Ethics

by Wendy Moncur and Susan O'Donnell

Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems - CHI '15, 2015

Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics ... more Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics review for their evaluation or field trial protocol. Although this process varies by country, the underlying principles are universal. While this process is often a formality, for field research or lab-based studies with vulnerable users, formal ethics requirements can be challenging to navigate -a common occurrence in the social sciences; yet, in many cases, foreign to HCI researchers. Nevertheless, with the increase in new areas of research such as mobile technologies for marginalized populations or assistive technologies, this is a current reality. In this paper we present our experiences and challenges in conducting several studies that evaluate interactive systems in difficult settings, from the perspective of the ethics process. Based on these, we draft recommendations for mitigating the effect of such challenges to the ethical conduct of research. We then issue a call for interaction researchers, together with policy makers, to refine existing ethics guidelines and protocols in order to more accurately capture the particularities of such field-based evaluations, qualitative studies, challenging labbase evaluations, and ethnographic observations.

Opportunities and Challenges of the Digital Lifespan: Views of Service Providers and Citizens in the UK

by Wendy Moncur and diego trujillo-pisanty

Information about UK citizens’ use of digital technologies is often expressed in statistics – x% ... more Information about UK citizens’ use of digital technologies is often expressed in statistics – x% lack Internet access; y% get online to engage in online banking, update social media sites, or participate in online auctions. There are many social implications to digital technology use, however – individuals may communicate online as a major way to stay in touch with friends and family, and as Internet access rises and government and public sector budgets shrink, online services become an increasingly attractive way for government and public sector service providers to communicate with citizens. This paper presents selected results of an exploratory study designed to investigate the digital personhood of UK citizens through interviews with participants at three life transitions: leaving secondary school, becoming a parent, and retiring from work. Digital personhood in this paper implies identity information online, and some interaction with others around that information. We then report on our presentation of a selection of these results to thirteen stakeholders who represented UK government departments, public sector organisations, and industry. We found that citizen and stakeholder concerns were quite different, especially at the new parent life transition, and that stakeholders tended to underestimate the willingness and ability of citizens to become involved online with the government and public sector, and overestimate citizens’ vulnerability online. Future research should investigate practical strategies for increasing communication between stakeholders and citizens, and also how to encourage stakeholders to work together to benefit their common clientele – the citizens.
KEYWORDS: , , , , , trust, impact

Paper: Charting the Digital Lifespan–An Introduction

by Sarah Martindale and Wendy Moncur

In this paper, we introduce a new project to the Digital Economy community that will begin in Aug... more In this paper, we introduce a new project to the Digital Economy community that will begin in August 2013: Charting the Digital Lifespan. The proposal for the project was developed during the EPSRC Digital Personhood Sandpit in November 2012. It will run for 2 years, producing unique insights into the digital lifespan of UK citizens both now and in a future where our young Digital Natives approach adulthood, become parents and retire.

Ethical Encounters in Human-Computer Interaction

by Wendy Moncur and Jenny Waycott

Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '16, 2016

The Role of Digital Technologies During Relationship Breakdowns

Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing - CSCW '16, 2016

Future of Human-Building Interaction

Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '16, 2016

Situational Ethics

by Mario Romero and Wendy Moncur

Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems - CHI '15, 2015

Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics ... more Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics review for their evaluation or field trial protocol. Although this process varies by country, the underlying principles are universal. While this process is often a formality, for field research or lab-based studies with vulnerable users, formal ethics requirements can be challenging to navigate -a common occurrence in the social sciences; yet, in many cases, foreign to HCI researchers. Nevertheless, with the increase in new areas of research such as mobile technologies for marginalized populations or assistive technologies, this is a current reality. In this paper we present our experiences and challenges in conducting several studies that evaluate interactive systems in difficult settings, from the perspective of the ethics process. Based on these, we draft recommendations for mitigating the effect of such challenges to the ethical conduct of research. We then issue a call for interaction researchers, together with policy makers, to refine existing ethics guidelines and protocols in order to more accurately capture the particularities of such field-based evaluations, qualitative studies, challenging labbase evaluations, and ethnographic observations.

Fraping, Social Norms and Online Representations of Self

by Kay Orzech and Wendy Moncur

This paper reports on qualitative insights generated from 46 semi-structured interviews with adul... more This paper reports on qualitative insights generated from 46 semi-structured interviews with adults ranging in age from 18 to 70. It focuses on an online social behaviour, 'fraping', which involves the unauthorised alteration of content on a person's social networking site (SNS) profile by a third party. Our exploratory research elucidates what constitutes a frape, who is involved in it, and what the social norms surrounding the activity are. We provide insights into how frape contributes to online sociality and the co-construction of online identity, and identify opportunities for further work in understanding the interplay between online social identities, social groups and social norms.

Pictures at the ATM

Proceedings of the SIGCHI conference on Human factors in computing systems - CHI '07, 2007

Users gain access to cash, confidential information and services at Automated Teller Machines (AT... more Users gain access to cash, confidential information and services at Automated Teller Machines (ATMs) via an authentication process involving a Personal Identification Number (PIN). These users frequently have many different PINs, and fail to remember them without recourse to insecure behaviours. This is not a failing of users. It is a usability failing in the ATM authentication mechanism. This paper describes research executed to evaluate whether users find multiple graphical passwords more memorable than multiple PINs. The research also investigates the success of two memory augmentation strategies in increasing memorability of graphical passwords. The results demonstrate that multiple graphical passwords are substantially more effective than multiple PIN numbers. Memorability is further improved by the use of mnemonics to aid their recall. This study will be of interest to HCI practitioners and information security researchers exploring approaches to usable security.

Proceedings of the 2011 ACM Symposium on Applied Computing - SAC '11, 2011

Constraint Programming offers a powerful means of solving a wide variety of combinatorial problem... more Constraint Programming offers a powerful means of solving a wide variety of combinatorial problems. We have used this powerful paradigm to create a successful computer game called Combination. Combination is an application for the iPhone and iPod touch. It has been on sale internationally through the iTunes store since December, 2008 and received a number of positive reviews. In this

From death to final disposition

Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems - CHI '12, 2012

In this paper, we describe collaborative processes and stakeholders involved in the period from w... more In this paper, we describe collaborative processes and stakeholders involved in the period from when a person dies until they are laid to rest: the funeral, final disposition of the body, and (in some circumstances) victim identification. The rich mixture of technologies currently deployed during this brief period are categorized and critically analyzed. We then reflect on the implications of

Proceedings of the 2012 ACM annual conference extended abstracts on Human Factors in Computing Systems Extended Abstracts - CHI EA '12, 2012

The development and evaluation of an emotional support algorithm for carers

ABSTRACT Carers - people who provide regular support for a friend or relative who could not manag... more ABSTRACT Carers - people who provide regular support for a friend or relative who could not manage without them - frequently report high levels of stress. Good emotional support could help relieve this stress. This study uses seven scenarios that depict different types of stress and acquires emotional support messages for them. We then categorize and evaluate the emotional support for different types of stress. We found that telling the carer they are appreciated and offering support are the best types of emotional support. Additionally, we found that how well a supporter sympathises with a situation affects the type of support they consider suitable. We describe and evaluate an algorithm that selects different categories of support to be used by an intelligent virtual agent to provide emotional support to carers experiencing different types of stress.

A model for the provision of adaptive ehealth information across the personal social network

The Emotional Wellbeing of Researchers: Considerations for Practice

Health Website Quality: Towards Automated Analysis

by Thomas Nind, Wendy Moncur, and Jeremy C Wyatt

The innovative use of information and computing technology to deliver improved healthcare is a pr... more The innovative use of information and computing technology to deliver improved healthcare is a priority research area in the Digital Economy programme. We have developed and tested software that extracts features from health websites that may be associated with quality. This is the first stage in a larger on-going project to create a machine learning algorithm that can predict the quality of health websites. This feature extractor achieved a mean accuracy of 77% identifying features in 36 manually rated websites. A ...

Adapting Emotional Support to Personality for Carers Experiencing Stress

by Wendy Moncur and Kirsten Ailsa Smith

Carers -people who provide regular support for a friend or relative who could not manage without ... more Carers -people who provide regular support for a friend or relative who could not manage without them -frequently report high levels of stress. Good emotional support (e.g. provided by an Intelligent Virtual Agent) could help relieve this stress. This study investigates whether adaptation to personality affects the amount and type of emotional support a carer is given and possible interaction effects with the stress experienced. We investigated the personality trait of Emotional Stability (ES) as it is interlinked with low tolerance for stress. Participants were presented with 7 stressful scenarios experienced by a fictitious carer and a description of their personality and asked to rank 6 emotional support messages. We predicted that people with low ES would be given more emotional support messages overall and that ES would affect the type of emotional support messages given in each scenario. We found that participants gave more praise to the high ES carer with a trend towards other support types for the low ES carer.

Story Shell: The Participatory Design Of A Bespoke Digital Memorial

by Wendy Moncur and Elise van den Hoven

Proceedings of the 4th Participatory Innovation Conference PIN-C2015, May 18, 2015

This paper describes the participatory process involved in designing a bespoke, tangible, digital... more This paper describes the participatory process involved in designing a bespoke, tangible, digital memorial – Story Shell - with a bereaved parent. We drew on an emergent framework for digital memorials in considering who should author and experience the memorial, what content should be included, what form the memorial should take, and what message it was intended to convey. A key finding was that the participatory design process itself served as a memorial, by presenting opportunities for the participant to share detailed memories of their loved one. Reflections on the process deliver insights for makers and analysts on how to work in sensitive design spaces, where there is a need to consider not only an object’s form but also its situation within a delicate social context.

Situational Ethics: Re-thinking Approaches to Formal Ethics Requirements for Human-Computer Interaction

by Wendy Moncur and Mario Romero

Proc. CHI 2015, May 2015

Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics ... more Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics review for their evaluation or field trial protocol. Although this process varies by country, the underlying principles are universal. While this process is often a formality, for field research or lab-based studies with vulnerable users, formal ethics requirements can be challenging to navigate – a common occurrence in the social sciences; yet, in many cases, foreign to HCI researchers. Nevertheless, with the increase in new areas of research such as mobile technologies for marginalized populations or assistive technologies, this is a current reality. In this paper we present our experiences and challenges in conducting several studies that evaluate interactive systems in difficult settings, from the perspective of the ethics process. Based on these, we draft recommendations for mitigating the effect of such challenges to the ethical conduct of research. We then issue a call for interaction researchers, together with policy makers, to refine existing ethics guidelines and protocols in order to more accurately capture the particularities of such field-based evaluations, qualitative studies, challenging lab-base evaluations, and ethnographic observations.

An emergent framework for digital memorials

Proceedings of the 2014 conference on Designing interactive systems , 2014

Memorialization is a ubiquitous human practice, which is increasingly intersecting with our digit... more Memorialization is a ubiquitous human practice, which is increasingly intersecting with our digital lives. It is becoming ever more commonplace to see discussions and examples of digital memorials in research literature, technology shows and art galleries. However, the design space for digital memorials has, to date, been little explored. In this paper, we propose an emergent framework for digital memorials, based around notions of actors, inputs, form and message. The framework is grounded in examples of current memorialization practice, and situated within a contextual understanding of memorials as an emergent digital phenomenon within a networked society. In detailing the framework we highlight features of the design space that can be exploited in the development of bespoke memorial technologies, and identify potential areas of future interest that this framework brings to the fore, such as HCI's engagement with critical concepts of the postself and temporality.

Situational Ethics

by Wendy Moncur and Susan O'Donnell

Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems - CHI '15, 2015

Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics ... more Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics review for their evaluation or field trial protocol. Although this process varies by country, the underlying principles are universal. While this process is often a formality, for field research or lab-based studies with vulnerable users, formal ethics requirements can be challenging to navigate -a common occurrence in the social sciences; yet, in many cases, foreign to HCI researchers. Nevertheless, with the increase in new areas of research such as mobile technologies for marginalized populations or assistive technologies, this is a current reality. In this paper we present our experiences and challenges in conducting several studies that evaluate interactive systems in difficult settings, from the perspective of the ethics process. Based on these, we draft recommendations for mitigating the effect of such challenges to the ethical conduct of research. We then issue a call for interaction researchers, together with policy makers, to refine existing ethics guidelines and protocols in order to more accurately capture the particularities of such field-based evaluations, qualitative studies, challenging labbase evaluations, and ethnographic observations.

Opportunities and Challenges of the Digital Lifespan: Views of Service Providers and Citizens in the UK

by Wendy Moncur and diego trujillo-pisanty

Information about UK citizens’ use of digital technologies is often expressed in statistics – x% ... more Information about UK citizens’ use of digital technologies is often expressed in statistics – x% lack Internet access; y% get online to engage in online banking, update social media sites, or participate in online auctions. There are many social implications to digital technology use, however – individuals may communicate online as a major way to stay in touch with friends and family, and as Internet access rises and government and public sector budgets shrink, online services become an increasingly attractive way for government and public sector service providers to communicate with citizens. This paper presents selected results of an exploratory study designed to investigate the digital personhood of UK citizens through interviews with participants at three life transitions: leaving secondary school, becoming a parent, and retiring from work. Digital personhood in this paper implies identity information online, and some interaction with others around that information. We then report on our presentation of a selection of these results to thirteen stakeholders who represented UK government departments, public sector organisations, and industry. We found that citizen and stakeholder concerns were quite different, especially at the new parent life transition, and that stakeholders tended to underestimate the willingness and ability of citizens to become involved online with the government and public sector, and overestimate citizens’ vulnerability online. Future research should investigate practical strategies for increasing communication between stakeholders and citizens, and also how to encourage stakeholders to work together to benefit their common clientele – the citizens.
KEYWORDS: , , , , , trust, impact

Paper: Charting the Digital Lifespan–An Introduction

by Sarah Martindale and Wendy Moncur

In this paper, we introduce a new project to the Digital Economy community that will begin in Aug... more In this paper, we introduce a new project to the Digital Economy community that will begin in August 2013: Charting the Digital Lifespan. The proposal for the project was developed during the EPSRC Digital Personhood Sandpit in November 2012. It will run for 2 years, producing unique insights into the digital lifespan of UK citizens both now and in a future where our young Digital Natives approach adulthood, become parents and retire.

Ethical Encounters in Human-Computer Interaction

by Wendy Moncur and Jenny Waycott

Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '16, 2016

The Role of Digital Technologies During Relationship Breakdowns

Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing - CSCW '16, 2016

Future of Human-Building Interaction

Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '16, 2016

Situational Ethics

by Mario Romero and Wendy Moncur

Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems - CHI '15, 2015

Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics ... more Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics review for their evaluation or field trial protocol. Although this process varies by country, the underlying principles are universal. While this process is often a formality, for field research or lab-based studies with vulnerable users, formal ethics requirements can be challenging to navigate -a common occurrence in the social sciences; yet, in many cases, foreign to HCI researchers. Nevertheless, with the increase in new areas of research such as mobile technologies for marginalized populations or assistive technologies, this is a current reality. In this paper we present our experiences and challenges in conducting several studies that evaluate interactive systems in difficult settings, from the perspective of the ethics process. Based on these, we draft recommendations for mitigating the effect of such challenges to the ethical conduct of research. We then issue a call for interaction researchers, together with policy makers, to refine existing ethics guidelines and protocols in order to more accurately capture the particularities of such field-based evaluations, qualitative studies, challenging labbase evaluations, and ethnographic observations.

Fraping, Social Norms and Online Representations of Self

by Kay Orzech and Wendy Moncur

This paper reports on qualitative insights generated from 46 semi-structured interviews with adul... more This paper reports on qualitative insights generated from 46 semi-structured interviews with adults ranging in age from 18 to 70. It focuses on an online social behaviour, 'fraping', which involves the unauthorised alteration of content on a person's social networking site (SNS) profile by a third party. Our exploratory research elucidates what constitutes a frape, who is involved in it, and what the social norms surrounding the activity are. We provide insights into how frape contributes to online sociality and the co-construction of online identity, and identify opportunities for further work in understanding the interplay between online social identities, social groups and social norms.

Pictures at the ATM

Proceedings of the SIGCHI conference on Human factors in computing systems - CHI '07, 2007

Users gain access to cash, confidential information and services at Automated Teller Machines (AT... more Users gain access to cash, confidential information and services at Automated Teller Machines (ATMs) via an authentication process involving a Personal Identification Number (PIN). These users frequently have many different PINs, and fail to remember them without recourse to insecure behaviours. This is not a failing of users. It is a usability failing in the ATM authentication mechanism. This paper describes research executed to evaluate whether users find multiple graphical passwords more memorable than multiple PINs. The research also investigates the success of two memory augmentation strategies in increasing memorability of graphical passwords. The results demonstrate that multiple graphical passwords are substantially more effective than multiple PIN numbers. Memorability is further improved by the use of mnemonics to aid their recall. This study will be of interest to HCI practitioners and information security researchers exploring approaches to usable security.

Proceedings of the 2011 ACM Symposium on Applied Computing - SAC '11, 2011

Constraint Programming offers a powerful means of solving a wide variety of combinatorial problem... more Constraint Programming offers a powerful means of solving a wide variety of combinatorial problems. We have used this powerful paradigm to create a successful computer game called Combination. Combination is an application for the iPhone and iPod touch. It has been on sale internationally through the iTunes store since December, 2008 and received a number of positive reviews. In this

From death to final disposition

Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems - CHI '12, 2012

In this paper, we describe collaborative processes and stakeholders involved in the period from w... more In this paper, we describe collaborative processes and stakeholders involved in the period from when a person dies until they are laid to rest: the funeral, final disposition of the body, and (in some circumstances) victim identification. The rich mixture of technologies currently deployed during this brief period are categorized and critically analyzed. We then reflect on the implications of

Proceedings of the 2012 ACM annual conference extended abstracts on Human Factors in Computing Systems Extended Abstracts - CHI EA '12, 2012

The development and evaluation of an emotional support algorithm for carers

ABSTRACT Carers - people who provide regular support for a friend or relative who could not manag... more ABSTRACT Carers - people who provide regular support for a friend or relative who could not manage without them - frequently report high levels of stress. Good emotional support could help relieve this stress. This study uses seven scenarios that depict different types of stress and acquires emotional support messages for them. We then categorize and evaluate the emotional support for different types of stress. We found that telling the carer they are appreciated and offering support are the best types of emotional support. Additionally, we found that how well a supporter sympathises with a situation affects the type of support they consider suitable. We describe and evaluate an algorithm that selects different categories of support to be used by an intelligent virtual agent to provide emotional support to carers experiencing different types of stress.

A model for the provision of adaptive ehealth information across the personal social network

The Emotional Wellbeing of Researchers: Considerations for Practice

Health Website Quality: Towards Automated Analysis

by Thomas Nind, Wendy Moncur, and Jeremy C Wyatt

The innovative use of information and computing technology to deliver improved healthcare is a pr... more The innovative use of information and computing technology to deliver improved healthcare is a priority research area in the Digital Economy programme. We have developed and tested software that extracts features from health websites that may be associated with quality. This is the first stage in a larger on-going project to create a machine learning algorithm that can predict the quality of health websites. This feature extractor achieved a mean accuracy of 77% identifying features in 36 manually rated websites. A ...

Adapting Emotional Support to Personality for Carers Experiencing Stress

by Wendy Moncur and Kirsten Ailsa Smith

Carers -people who provide regular support for a friend or relative who could not manage without ... more Carers -people who provide regular support for a friend or relative who could not manage without them -frequently report high levels of stress. Good emotional support (e.g. provided by an Intelligent Virtual Agent) could help relieve this stress. This study investigates whether adaptation to personality affects the amount and type of emotional support a carer is given and possible interaction effects with the stress experienced. We investigated the personality trait of Emotional Stability (ES) as it is interlinked with low tolerance for stress. Participants were presented with 7 stressful scenarios experienced by a fictitious carer and a description of their personality and asked to rank 6 emotional support messages. We predicted that people with low ES would be given more emotional support messages overall and that ES would affect the type of emotional support messages given in each scenario. We found that participants gave more praise to the high ES carer with a trend towards other support types for the low ES carer.

Story Shell: The Participatory Design Of A Bespoke Digital Memorial

by Wendy Moncur and Elise van den Hoven

Proceedings of the 4th Participatory Innovation Conference PIN-C2015, May 18, 2015

This paper describes the participatory process involved in designing a bespoke, tangible, digital... more This paper describes the participatory process involved in designing a bespoke, tangible, digital memorial – Story Shell - with a bereaved parent. We drew on an emergent framework for digital memorials in considering who should author and experience the memorial, what content should be included, what form the memorial should take, and what message it was intended to convey. A key finding was that the participatory design process itself served as a memorial, by presenting opportunities for the participant to share detailed memories of their loved one. Reflections on the process deliver insights for makers and analysts on how to work in sensitive design spaces, where there is a need to consider not only an object’s form but also its situation within a delicate social context.

Situational Ethics: Re-thinking Approaches to Formal Ethics Requirements for Human-Computer Interaction

by Wendy Moncur and Mario Romero

Proc. CHI 2015, May 2015

Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics ... more Most Human-Computer Interaction (HCI) researchers are accustomed to the process of formal ethics review for their evaluation or field trial protocol. Although this process varies by country, the underlying principles are universal. While this process is often a formality, for field research or lab-based studies with vulnerable users, formal ethics requirements can be challenging to navigate – a common occurrence in the social sciences; yet, in many cases, foreign to HCI researchers. Nevertheless, with the increase in new areas of research such as mobile technologies for marginalized populations or assistive technologies, this is a current reality. In this paper we present our experiences and challenges in conducting several studies that evaluate interactive systems in difficult settings, from the perspective of the ethics process. Based on these, we draft recommendations for mitigating the effect of such challenges to the ethical conduct of research. We then issue a call for interaction researchers, together with policy makers, to refine existing ethics guidelines and protocols in order to more accurately capture the particularities of such field-based evaluations, qualitative studies, challenging lab-base evaluations, and ethnographic observations.

An emergent framework for digital memorials

Proceedings of the 2014 conference on Designing interactive systems , 2014

Memorialization is a ubiquitous human practice, which is increasingly intersecting with our digit... more Memorialization is a ubiquitous human practice, which is increasingly intersecting with our digital lives. It is becoming ever more commonplace to see discussions and examples of digital memorials in research literature, technology shows and art galleries. However, the design space for digital memorials has, to date, been little explored. In this paper, we propose an emergent framework for digital memorials, based around notions of actors, inputs, form and message. The framework is grounded in examples of current memorialization practice, and situated within a contextual understanding of memorials as an emergent digital phenomenon within a networked society. In detailing the framework we highlight features of the design space that can be exploited in the development of bespoke memorial technologies, and identify potential areas of future interest that this framework brings to the fore, such as HCI's engagement with critical concepts of the postself and temporality.

From data to text in the Neonatal Intensive Care Unit: Using NLG technology for decision support and information management

by Wendy Moncur and Albert Gatt

AI …, Jan 1, 2009

Contemporary Neonatal Intensive Care Units collect vast amounts of patient data in various format... more Contemporary Neonatal Intensive Care Units collect vast amounts of patient data in various formats, making efficient processing of information by medical professionals difficult. Moreover, different stakeholders in the neonatal scenario, which include parents as well as staff occupying different roles, have different information requirements. This paper describes recent and ongoing work on building systems that automatically generate textual summaries of