Commons talk:Help desk

Archives 2009–2016 • 2017–… Commons talk:Upload help

Pooling our knowledge: less frequently FAQ

It has come to my attention that there is a pattern to certain questions on the Help desk but they are not covered in the traditional FAQ as they are too specific, or perhaps not frequent enough.

I am thinking for repeatable questions we keep a FAQ-like document for reference by helpers. It could link from elsewhere also. Perhaps kept at Commons:Help desk/FAQ.

So far I have found these over the last few days:

• My svg looks funny (1, 2)
• I found a misidentified file (1, 2)
• How do I update a logo? (1, 2)

If you know of more please suggest them.

On the other hand you may not agree with this proposal as you feel that every question is unique. I am just a little tired of trying to scour Commons for canonical answers to questions that have been asked before. Commander Keane (talk) 00:54, 6 November 2024 (UTC)

We have recurring questions that are effectively about how someone can grant a license for a third-party photo (though very often without even understanding that what we need if for the copyright-holder to grant a license). A page with a good "flow chart" approach to that could be useful. In general, the cases differ enough that I find myself giving pretty different advice to different people, though. - Jmabel ! talk 04:24, 6 November 2024 (UTC)