Should have done it myself
The demonstration was informative and pleasant. Jack aka James Morris was extremely polite and helpful.
The installation was scheduled for 12/23/24.
I was excited until I got home to find they had cut a hole in my new deck and mashed the down spout behind the header.
They responded promptly 12/24/24 to correct the mistake.
This mistake was made because Jack did not hear me say drain the water down the back away from the home and the installers that did not ask about cutting the deck even though my son was there. The diagram was standard spout to the side. So I was just not heard and should have done the job myself.
It has not rained. So I cannot say if the gutters will do the job I need.
Date of experience: December 23, 2024