Lee-Ann Fenge
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Papers by Lee-Ann Fenge
Purpose – The purpose of this paper is to report the findings from a small qualitative study of victims of
mass marketing fraud (MMF), exploring how they become involved in such activity and then sustain their
involvement. The paper concludes with recommendations for practitioners involved in supporting vulnerable
older people.
Design/methodology/approach – The paper considers a small qualitative case study into the vulnerability
of older people (n¼3) to MMF from the perspectives of the “victims” of such fraud.
Findings – This paper highlights a range of predisposing risk factors to MMF which emerged as key themes
including the psycho-social background of the victim, emotional vulnerability, the need for meaningful activity
and opportunities engagement in meaningful social activity.
Research limitations/implications – The small scale of this research is a limitation, but as there is currently
a dearth of research in this area it makes a valuable contribution to the developing knowledge base.
Practical implications – Professionals need to develop increased understanding of the complexities of
sustained involvement in MMF, and the ways in which fraudsters manipulate potential victims by “grooming”
and luring through plausible schemes which appear genuine to the victim.
Social implications – MMF is a growing threat in the financial abuse of older people, and is increasingly
recognized as a concern for professionals involved in supporting and safeguarding vulnerable older people.
Originality/value – Despite the growing awareness of MMF in the financial abuse of vulnerable older people,
this paper is one of the first to consider the perspectives of victims of MMF.
Keywords Older people, Safeguarding, Financial abuse, Inter-agency collaboration,
Mass marketing fraud (MMF), Scam morphing
Paper type Research paper
Purpose – The purpose of this paper is to report the findings from a study exploring the understanding of vulnerability and adult safeguarding within Christian faith based settings. The article concludes with recommendations for practitioners involved in safeguarding adults in faith based Christian settings.
Design/methodology/approach – The paper considers a survey (n=3182) and number of follow-up qualitative interviews (n=) into understanding of vulnerability and adult safeguarding for individuals who are either in paid or voluntary positions within Christian faith based organisations.
Findings - This paper is the first to be undertaken with a UK sample and highlights a range of factors informing adult safeguarding practice within Christian organisations. This includes:- complexity linked to understanding vulnerability and its role in safeguarding activity; lack of clarity about what to do with a safeguarding adult concern, and the need for safeguarding training pertinent to the particular needs of faith based settings.
Research limitations/implications - As there is currently a dearth of research in this area this paper makes a valuable contribution to the developing knowledge base around safeguarding and vulnerability within faith based organisations.
Practical implications - Professionals need to develop increased understanding of the complexities involved in safeguarding activity, and specifically how those working in the wider context of supporting vulnerable adults make sense of safeguarding processes and procedures.
Social implications – It is important that all organisations, including faith based settings, working with adults have an understanding of their roles and responsibilities with respect to safeguarding those at risk of harm.
Originality - This paper is the first UK study to consider safeguarding adults at risk of harm in Christian faith contexts