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AwesomeBooks Reviews 18,611

•
TrustScore 4.5 out of 5

4.7

Book Store

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Rated 1 out of 5 stars

I ordered a book on Wednesday 15th January and paid an additional fee for 24 hour delivery as I needed the book the next day. The book did not arrive until today, 5 days later. Whilst this is not directly Awesome Books fault when I tried to log into my account with them my email address was not recognised. So I tried replying to the email that Awesome Books had sent to my address when confirming my order but when I tried to submit the online form provided I got 'Oops something has gone wrong' and the message I had tried to send was lost. Patronising, annoying and very frustrating.

Rated 5 out of 5 stars

I have made so many orders for used books and am always satisfied with the excellent service provided by Awesome Books. Prices are affordable and very good delivery times. Information and updates on shipping very efficient. Website very user friendly and I check my wishlist every week for price reviews. Definately the best online bookstore in the UK with global shipping.

Rated 5 out of 5 stars

AwesomeBooks continues to move forward with a great philosophy! "Buy one - Give one!" For 22 years they've been saving and sharing their 'finds' giving life to author's and their stories to all ages, donating through literacy programs and recycled. All the books recently lost in the Los Angeles fires; residential libraries with rare collectibles. Homes were lost. Personal items went up in smoke. Family treasured books; children's favorite books now lay in ash. AwesomeBooks is just the place to start for families to start collecting; nothing better to take one's mind of what's been lost than losing oneself between the covers of new and old favorites. Continued Success to AwesomeBooks.

Rated 5 out of 5 stars

An overall good experience. Easy to scan, good range of items scanned in, great extra % code which added a little more onto my trade, easy to organise post & quick to communicate back. A couple of items were rejected which was disappointing as I know they were fine & not damaged in the way claimed. But my experience with other trade in sites is the same! They seem to almost always reject a few items which I guess offsets their costs a little!

Company details

  1. Book Store
  2. Rare Book Store
  3. Used Book Store

Written by the company

AwesomeBooks was born from a love for books: to not see books thrown away when they can still be read and their stories shared. As a global retailer, we offer millions of books, both used and new, at great prices. You can choose to buy a new book or a second-hand one for even better value. Our online bookshop has a wide selection of books from different genres and authors, so you can easily find your new favorite read. We believe in the power of books to offer an escape, teach us new things, and inspire our imagination. When you buy a book from us, we donate a book to someone in need. Join us in our love for books and help spread the joy of reading to others.

We live for our customers...

Hassle free shopping

Our mission is to make buying from us a great experience and totally risk free. If you are not happy with your purchase for any reason, simply drop us an email at [email protected] and we will resolve your issue to your satisfaction. If you want to return an item for any reason, you are free to do so within 30 days of purchase. Simple as that!

Contact info

Rated 1 out of 5 stars

I was very disappointed with this…

I was very disappointed with this website. I placed an order and paid by my card. But the site told me that here was some mistake and I didn’t received an order, but I lost my money. Twice!!!
So the manager said that money will come back in 5-7 days. Will see.

Date of experience: 20 January 2025

Rated 1 out of 5 stars

Very frustrated

I ordered a book on Wednesday 15th January and paid an additional fee for 24 hour delivery as I needed the book the next day. The book did not arrive until today, 5 days later. Whilst this is not directly Awesome Books fault when I tried to log into my account with them my email address was not recognised. So I tried replying to the email that Awesome Books had sent to my address when confirming my order but when I tried to submit the online form provided I got 'Oops something has gone wrong' and the message I had tried to send was lost. Patronising, annoying and very frustrating.

Date of experience: 20 January 2025

Rated 5 out of 5 stars
Invited

Prompt delivery

I ordered this book on the basis of a magazine review. I was impressed by the prompt delivery and the good packaging. And the book was interesting!

Date of experience: 01 November 2024

Rated 5 out of 5 stars
Invited

Awesome Books WELL DONE !

Awesome Books give you the opportunity to buy books at really affordable prices, whilst also providing books to the less fortunate. The choice is remarkable and the whole service provided is amazing. WELL DONE !

Date of experience: 19 January 2025

Rated 4 out of 5 stars
Invited

Books great

Books great - used but good condition, arrived promptly. Only 4* as found search for authors left something to be desired.

Date of experience: 07 January 2025

AwesomeBooks logo

Reply from AwesomeBooks

Dear Wendy,

Thank you for your 4-star review!

We're glad to hear that the books arrived promptly and in good condition. We appreciate your feedback regarding the search for authors and will work on improving it to enhance your experience.

Your satisfaction is important to us, and we look forward to serving you again soon!

Regards
The AwesomeBooks Team

Rated 5 out of 5 stars
Invited

Great website

Easily navigatable website. Had a very niche book in stock and was a lot cheaper than band's own website. Delivered within a week.

Date of experience: 23 November 2024

Rated 5 out of 5 stars
Invited

The Best Online Bookstore

I have made so many orders for used books and am always satisfied with the excellent service provided by Awesome Books. Prices are affordable and very good delivery times. Information and updates on shipping very efficient. Website very user friendly and I check my wishlist every week for price reviews. Definately the best online bookstore in the UK with global shipping.

Date of experience: 18 January 2025

Rated 4 out of 5 stars
Invited

Suggested improvement

One of the books in the package arrived damaged. It's still readable however when I purchase a new book I prefer it to arrive in new condition.

Other than that one mishap, the service is terrific. The books arrive in timely fashion.
I'd suggest adding a service 'recommended reading' based on books already bought. I am not familiar with all books available and this would encourage me to buy MORE books :-)

Date of experience: 16 January 2025

AwesomeBooks logo

Reply from AwesomeBooks

Greetings from Awesome Books,

Thank you for your 4-star review!

We're sorry to hear that one of the books arrived damaged. We understand the importance of receiving new books in perfect condition and appreciate your understanding. We're glad to hear that you find our service terrific and that your books arrive in a timely fashion. Your suggestion for a 'recommended reading' service is fantastic, and we'll definitely consider it to help you discover more great books.

You can email us at [email protected] and a member of our team will be in touch with you shortly.

We look forward to serving you again soon!

Regards
The AwesomeBooks Team

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