ThinkCozy Reviews 53

TrustScore 5 out of 5

4.8

Self-Catering Accommodation


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Rated 5 out of 5 stars

ThinkCozy and team was super friendly right from the starting. The procedure to rent the room was super fast and smooth. The 9 months of stay that I had was very convenient. The house was well cleaned and maintained. Cleaners would come every once in a week. Gardener would come once in three weeks. All the amenities, consumables were provided by the team, so I had nothing to worry about that. Even the housemates that I've met so far were so friendly and supportive. The house duties were done nicely by the housemates without any problem. The rooms are spacious and are living up to the video shown by the ThinkCozy team. I would like to personally thank Andre, Michelle and the whole team for making my stay a memorable, cozy stay!!

Rated 4 out of 5 stars

I lived at a ThinkCozy house for just about 10 months. So here's a list of good and bad things I've experienced during that period.

The Good:
# Highly responsive
# The house gets regular
upkeep with fortnightly cleaners and gardeners also come occasionally to clean up outside.
# They will occasionally update the interior furniture and buy new kitchen utensils upon request, if current utensils are worn out.
# No guarantor required.
# Bills included as well as cleaning goods, cling film, tin foil, bin bags.

The Bad:
# You have to pay to see the contract, which leads to you feeling like you're potentially being scammed.
# You provide 2 references, your previous landlord ( perfectly okay with that ) and a personal reference which is one of your friends, this leads to them having a quote "absolutely bizarre" conversation about you and your compatibility with living with others, as a potential tenant you're only going to ever pick one of your friends who's going to speak highly of you anyway so feels a bit redundant.
# There was a period where it felt like they were constantly in your room, with 1 of the quarterly inspections of your room, the council doing an inspection and then electricity compliance / smoke alarm test, this felt like some of them could have been combined for a single inspection, test the alarms and plugs when inspecting the room for any damages potentially could work well.

Rated 4 out of 5 stars

Great place to stay!

Other tenants can be unorganised and make the place unwelcoming.

Rated 5 out of 5 stars

I had an amazing stay at a house operated by ThinkCozy. The team is very responsive and quickly resolves issues, if any. The rooms are very well maintained and comfortable.


Company details

  1. #1 of 1 best companies in Self-Catering Accommodation
  2. #1 of 1 best companies in Lodging
  3. #1 of 1 best companies in Property Management Company
  4. #2 of 2 best companies in Real Estate Rental Agency

About ThinkCozy

Written by the company

Are you ready to experience a positive co-living environment like no other?

We're a licensed shared accommodation provider, representing a new generation of executive accomodation for working professionals, working holiday experiencers, and international/local students.

Home-grown in Melbourne, Australia, since 2018.

Quality, Comfortable & Secure- that’s the kind of rooms we provide. Join us and experience the ThinkCozy difference today.

We are Your Home, This Season.

Contact info



Rated 5 out of 5 stars
Verified

ThinkCozy and team was super friendly…

ThinkCozy and team was super friendly right from the starting. The procedure to rent the room was super fast and smooth. The 9 months of stay that I had was very convenient. The house was well cleaned and maintained. Cleaners would come every once in a week. Gardener would come once in three weeks. All the amenities, consumables were provided by the team, so I had nothing to worry about that. Even the housemates that I've met so far were so friendly and supportive. The house duties were done nicely by the housemates without any problem. The rooms are spacious and are living up to the video shown by the ThinkCozy team. I would like to personally thank Andre, Michelle and the whole team for making my stay a memorable, cozy stay!!

Date of experience: 09 January 2025

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Reply from ThinkCozy

Hi Kavisha!

Thank you for your generous review. We're so glad to have hosted you for almost a year, and we are happy to know that signing up was a fast and smooth process.

It is always our goal to provide a prompt and personal experience to everyone who stays with us, and making amenities and services easily available and accessible is our first priority.

We are also encouraged to know that the people whom you stayed with were great housemates to have. That is often the most important and underrated fact about co-living, and we are excited to know that we've nailed it right in this house. This is largely because of our stringent yet friendly resident selection process, to ensure we welcome like-minded friends into our households.

Thank you for also pointing out that our videos depict our rooms accurately, as this is how everyone who stays with us, books a room. And we take great detail, care and pride, in setting up our rooms, and ensuring what you see, is what you get!

All the best on your next season, Kavisha! Please know we'd love to have you back anytime you need a room again! 😍

From all of us here @ the ThinkCozy Team

Rated 5 out of 5 stars
Verified

Overall a pleasant experience

Date of experience: 11 December 2024

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Reply from ThinkCozy

Hi Haozhe,

Thank you for staying with us these past few months at our Brunswick location.

We are glad to know your experience has been 5-star for you! We wish you all the best in your next season.

谢谢!

Rated 5 out of 5 stars
Verified

I had an amazing stay at a house…

I had an amazing stay at a house operated by ThinkCozy. The team is very responsive and quickly resolves issues, if any. The rooms are very well maintained and comfortable.

Date of experience: 03 December 2024

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Reply from ThinkCozy

Hi Milind!

From the moment you contacted us, to signing up and during your stay, we have enjoyed having you and Raunak.

Thank you for taking pride in our space, evidenced through your tidiness and cleanliness in your room and the house, which has contributed to keeping our Burwood location clean and tidy.

You are welcome anytime in our co-living homes! 😊

Rated 5 out of 5 stars
Verified

I had an amazing stay at ThinkCozy

I had an amazing stay at ThinkCozy! The space was impeccably clean, thoughtfully designed, and had everything I needed for a comfortable and relaxing experience. The hosts were incredibly responsive and made sure my stay was perfect—I would highly recommend it to anyone!

Date of experience: 03 December 2024

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Reply from ThinkCozy

Hi Raunak,

Thank you for the kind and generous review. We have enjoyed having you and Milind for the past few months.

We ave appreciated your tidiness and cleanliness in your room and house, which has contributed to keeping our Burwood location clean and tidy.

You are welcome again anytime in our co-living spaces! 😊

Rated 5 out of 5 stars
Verified

Great place to stay

My girlfriend and I lived here for 9 months and it was perfect. Great environment with good people. The house is cleaned weekly so it’s rarely dirty. The house is maintained well and if anything is broken or damaged, it’s repaired in a timely manner. Our room was spacious and we never felt like we were low on space. Overall great experience and would live here again

Date of experience: 14 November 2024

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Reply from ThinkCozy

Hi Jake and Mya!

Reviews that come from our own residents who have stayed with us, tried and tested our houses and rooms, speak of genuine experiences of which we are deeply appreciative of.

Thank you for making our Bentleigh East house your home for almost a year, and placing your trust in us, from booking our room just based on our walkthrough videos, to the last day you flew home.

It was a pleasure hosting you guys, and always great to meet and great you when I was at the house. Thank you also for taking excellent care of your room, and leaving it in fantastic condition with you moved out.

Wonderful residents like you are what makes our houses a wonderful home for those who stay with us.

Should your travels ever bring you back to Melbourne, just give us a tinkle and we would love to offer you one of our rooms again.

Au revoir!

Rated 5 out of 5 stars
Verified

Cozy house

It was a really nice experience, the house was
clean and all the other residents were nice and cozy, even when I didn't know how to talk well the language everyone was sympathetic with me. I really appreciate the experience of being in the house and I definitely recommend the place

Date of experience: 28 October 2024

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Reply from ThinkCozy

Hi Pablo!

It was our honour to have hosted someone from the beautiful country of Chile! We are glad that you have found some friends in the house and enjoyed your stay with us.

We wish you a wonderful rest of your time in Melbourne, and enjoying all the city has to offer. I'm sure your English will improve by leaps and bounds during your time here.

¡Que dios te bendiga! 😊

Rated 5 out of 5 stars
Verified

We had the pleasure of staying in one

We had the pleasure of staying in one of Think cozy's properties for the last 8 months, and it was a fantastic experience from start to finish. The team was always professional, responsive, and incredibly helpful whenever we needed assistance. Any issues that came up were addressed quickly, and they made sure our stay was comfortable and hassle-free.

The property itself was well-maintained and exactly as described, making it easy for us to settle in and feel at home. The entire process, from moving in to moving out, was smooth and stress-free, thanks to their excellent communication and organization.

If you're looking for a reliable and attentive property management team, I highly recommend Think Cozy. They really go above and beyond!

Date of experience: 15 October 2024

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Reply from ThinkCozy

Hi Hugo!

We’ve had to privilege of hosting a couple of wonderful couples at our Brunswick location and you and Jade and have one of them!

Thank you for giving us the privilege of providing a home for a season, and placing your trust in us, right from the moment you contacted us, and booked using our detailed walkthrough videos, to serving as our House Coordinators during your stay.

The Team is greatly appreciative of your generous contributions to the house during your stay. An extra pair of skilled hands have been a blessing to us and the household at large.

It was always a pleasure to greet you when you were at the house, and we thank you being such wonderful residents.

Should you ever need a room in another season, please know we would love to have you again anytime.

Here’s a toast to your future endeavours and next exciting season!

Au revoir! 😊

Rated 5 out of 5 stars
Verified

Everything about Thinkcosy was good

Everything about Thinkcosy was good. From the facilities to the security everything was worth it for the price we pay as tenants. Definitely recommend to anyone who is looking for a place.

Date of experience: 15 October 2024

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Reply from ThinkCozy

Hi Teran,

Thank you for choosing to stay with us at our Burwood location for almost a year.

We've appreciated your support and responsiveness around the house, and look forward to receiving you again when you return to Melbourne soon. 😊

From all of us @ The ThinkCozy Team

Rated 5 out of 5 stars
Verified

Great experience.

Clean, quiet, spacious, great location and the room was furnished beautifully. Was great to find a place to stay while transitioning to a new area for work and I didn’t have enough time to find a more permanent place of my own. Would recommend to other.

Date of experience: 01 October 2024

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Reply from ThinkCozy

Hi Lara!

It was lovely to have hosted you the past few months. We are so pleased to know that our room and house have ticked so many of your boxes.

We are happy to know that we've been able to provide a suitable home for that period of transition.

Whilst we wish we could have had the privilege of having a wonderful resident for a longer period of time as you've been such a great addition to our household, we are also glad to know you have moved to bigger and better things.

Thank you for choosing an placing your trust in us, and your generous review. 😊

Rated 5 out of 5 stars
Verified

Great accomodation

Will recommend to anyone to use their services. Had a great stay for over a year with great hospitality and comfort!!

Date of experience: 06 September 2024

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Reply from ThinkCozy

Hi Saif!

Thank you for staying with us. We’ve enjoyed having you and appreciated your stay.

We are sad to see you go due to the change in circumstances, but know that a warm and welcoming face remains for you back in Melbourne.

We’d be glad to have you again 😊

Rated 5 out of 5 stars
Verified

Excellent service the house was clean…

Excellent service the house was clean always , really good experience

Date of experience: 07 August 2024

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Reply from ThinkCozy

Hi Paulo,

Thank you for choosing to stay with us for almost a year. We are glad to know that we’ve met your expectations for service and cleanliness, which we take very seriously and with great pride.

Though you’ve moved on to a new season, we wish you every blessing in your new chapter! 😊

Rated 5 out of 5 stars
Verified

Great accomodation with outstanding…

Great accomodation with outstanding facilities and services. Michelle and Andre are highly capability and approachable people. I highly recommend their services and accomodation. It will be home to you

Date of experience: 15 July 2024

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Reply from ThinkCozy

Hi John,

Thank you for choosing to stay with us these past half year.

By an interesting twist of events beyond our control, you chose to stay with us, of which we are grateful.

We've appreciated having you in the house, and your jovial banter when we were at the house.

Whilst we are sad to see you go, for you have been a great addition to the house, we recognise that a new season has arrived for you.

Hence, our warmest winter wishes go out to you, and your next season!

Rated 5 out of 5 stars
Verified

I will recommend these rooms

I will recommend these rooms. I have been here for nine months and the rooms are clean and the management is responsive all the time.

Date of experience: 10 June 2024

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Reply from ThinkCozy

Hi Ramin,

Thank you for making our Mitcham your home these past 9 months.

It has been a pleasure hosting you and we are glad to know you’ve found our house clean and organised.

We wish you all the best in your next season, and should you need another ThinkCozy home in future, do know you always find a warm welcome with us. 😊

Rated 4 out of 5 stars
Verified

Great place to stay!

Great place to stay!

Other tenants can be unorganised and make the place unwelcoming.

Date of experience: 30 May 2024

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Reply from ThinkCozy

Hi Jonas,

Thank you for staying with us the past few months and providing us an honest review. We are happy to know you’ve found it a great place to stay.

You are spot on to say that disorganised residents can often cause a place to be perceived as unwelcoming.

In the case of your experience, we recognise that the kitchen was a source of consternation at times, due to a select few who have not developed the regular habit of cleaning up after their own use.

Having said that, our House Rules do cover such situations, as well as our professional cleaner attending weekly.

As made known to the house, prompt and timely reports of the kitchen being dirtied from a clean condition, works with greater efficiency, compared to accumulative frustration.

As our common areas are monitored by security cameras, we were able to support you, and address the situation with responsible resident, directly.

It takes everyone’s connected and vigilant efforts, to maintain a high and consistent standard of cleanliness.

We also recognise as a co-living environment, living with others also means a certain level of co-living tolerance, and accepting that others may not always meet our exacting standards and expectations of cleanliness.

As we often say, a co-living home is a ‘marriage’ of community and tolerance.

Nonetheless. we appreciate your stay and we wish you all the best in your next season!

Rated 5 out of 5 stars
Verified

Excellent Experience

I’ve been staying in Ada House at Glen Waverley for 3 months with my best friend. It was so great and perfect because the house is clean, and the residents also nice. If you were looking for house that “home sweet luxury” vibe, go check out for the ThinkCozy at Glen Waverley house, especially for the room 1.

Date of experience: 30 May 2024

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Reply from ThinkCozy

Hi Felicia,

Thank you and Stella for your kind and honest review of our house and residents! I love the 'home sweet luxury' term!

It was lovely having you and Stella, and if not for the change of job circumstances, would have loved to continue having both of you. It was a pity I didn't get to chat more with you ladies. It's always wonderful hearing our residents's work experiences here when they visit Melbourne.

Thank you for keeping Room 1 so beautifully clean and tidy during your stay. You were perhaps the most clean, if not one of the top 5 of the Cleanliness Charts!

If your time in Melbourne gets extended and you need another room, we'd love to host you both again.

Meanwhile, enjoy Melbourne and all it has to offer!

Rated 5 out of 5 stars
Verified

Great Experience!

It was great experience stayed in the shared house at ThinkCozy in Glen Waverley for 3 months. I really love staying here because the house was always clean and comfortable. Think Cozy team are nice people that always ready to help whenever you need it.

Date of experience: 30 May 2024

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Reply from ThinkCozy

Hi Stella,

Thank you for your kind and honest review of our house and residents!

It was lovely having you and Felicia, and if not for the change of job circumstances, would have loved to continue having both of you. You kept Room 1 so beautifully clean and tidy!

If your time in Melbourne gets extended and you need another room, we'd love to host you both again.

Meanwhile, enjoy Melbourne and all it has to offer!

Rated 5 out of 5 stars
Verified

It’s a good little set up!!!

The house is clean and well set up. My house mates are quiet and tidy.
The location is excellent and there are many great food shops and supermarket's within walking distance.

Date of experience: 27 May 2024

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Reply from ThinkCozy

Thank you for your generous review, Gordon, on our Mitcham house.

We appreciate your thumbs up, and booking with us ahead of your arrival in Melbourne.

We also note that you've complimented our residents, and that that's the result of our proprietary and stringent selection processes, so that you experience a positive co-living environment in any of our houses.

Thank you for choosing to stay with us, and we hope you'll continue to stay for many months to come. 😊

Rated 5 out of 5 stars
Verified

Pleasant Experience

They have always treated me well and have been able to help me and answer any questions I have had quickly and satisfactorily.

Date of experience: 17 May 2024

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Reply from ThinkCozy

Hi Rodrigo,

It was a pleasure to have hosted you at our Bundoora 1 location.

Even though it was not a long period, we want to express our thanks and appreciation for being a wonderfully neat and tidy resident who took great pride in caring for his room.

Part of what makes it a pleasure to be in this industry, is meeting residents like you.

Should you come by Melbourne again and you need a place to stay, please do reach out to us again, as we'd love to have you back.

All the best on your next adventures in Australia! Gracias ☺️

Rated 5 out of 5 stars
Verified

Well management and everything has a…

Well management and everything has a reliable process.

Date of experience: 12 May 2024

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Reply from ThinkCozy

Hi Ticha and Patty!

Thank you for choosing to stay with us these past few months in our couples room at our Glen Waverley location.

We’ve appreciated having you in the house, and which your stay would hav even longer, if not for the change in your job situation.

Meanwhile, we welcome you back again should you ever need a room again during your working holiday. 😊

มีความสุขมากๆนะ!

Rated 5 out of 5 stars
Verified

I love all about the good experiences.

I love all about the Cleanliness, staff & service, property conditions & facilities, room comfort.

Date of experience: 12 May 2024

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Reply from ThinkCozy

Hi Ticha and Patty!

Thank you for choosing to stay with us these past few months in our couples room at our Glen Waverley location.

We’ve appreciated having you in the house, and which your stay would hav even longer, if not for the change in your job situation.

Meanwhile, we welcome you back again should you ever need a room again during your working holiday. 😊

มีความสุขมากๆนะ!

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