Schoolzine Reviews 121

TrustScore 5 out of 5

4.8

Software Company


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Rated 5 out of 5 stars

Very clear instructions and it is great we can phone any time for further guidance.

Rated 5 out of 5 stars

I had a great training session with Adam today. Adam took the time to answer all my questions.
He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording st
raight away and added multiple useful link/guides to further assist me with updates on our website. Thank you Adam!

Rated 4 out of 5 stars

I find it user friendly, great support and easy to build.
Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the im
ages in the text, make them bigger or smaller.
I use tables in a section, but when it is looked in the mobile phone view it doesn't read well.
I don't like how the printing Newsletter comes out. I wish the font was bigger and easier to read.

Rated 5 out of 5 stars


Clear and concise instruction. Excellent customer service. Absolutely easy to work with. Thankyou!


Company details

  1. #3 of 19 best companies in Software Company
  2. #1 of 5 best companies in Website Designer

Written by the company

Schoolzine Bridges the Gap Between Schools and Parents with an array of online solutions. Showcase 'Good News' with digital newsletters, keep your community informed with Email and App notifications, orchestrate your Parent Teacher Meetings with our booking platform, or increase your school's digital presence with a responsive and engaging website.

Contact info


Rated 5 out of 5 stars
Verified

I had a great training session with…Adam Muir

I had a great training session with Adam today. Adam took the time to answer all my questions.
He is extremely friendly and has impeccable customer service skills. Adam also sent me the recording straight away and added multiple useful link/guides to further assist me with updates on our website. Thank you Adam!

Date of experience: 18 September 2024

Rated 4 out of 5 stars

I find it user friendly

I find it user friendly, great support and easy to build.
Room for improvement: editing tables is hard, and not many features available, for example colours. I would like to be able to move the images in the text, make them bigger or smaller.
I use tables in a section, but when it is looked in the mobile phone view it doesn't read well.
I don't like how the printing Newsletter comes out. I wish the font was bigger and easier to read.

Date of experience: 31 August 2024

Rated 5 out of 5 stars
Verified

Adam

Adam was very patient & clear in his training - was very helpful with any queries put his way.

Date of experience: 24 July 2024

Rated 5 out of 5 stars
Verified

Luke the customer service officer…

Luke the customer service officer always goes above and beyond with our requests for website edits. We have certainly pushed the limits of what the host site allows, however; this has never been an issue for Luke.

He always greets me with a friendly and helpful nature.

I truly appreciate his work, his help and his patience.

Date of experience: 15 July 2024

Rated 5 out of 5 stars
Verified

Many different ways to get support in case it's needed

Sydney was happy to discuss any additional information that was required.

Date of experience: 11 June 2024

Schoolzine logo

Reply from Schoolzine

Hi Sandra,
It's great to hear that Sydney was able to assist and provide additional information. If you require further assistance, please don't hesitate to reach out, w're here to help!

Rated 5 out of 5 stars
Verified

Logged and email and within 10 minutes…

Logged and email and within 10 minutes someone had phoned back and fixed my issue. Also explained how I could do the edit myself next time.

Date of experience: 04 June 2024

Schoolzine logo

Reply from Schoolzine

We're thrilled that we could promptly address your issue within 10 minutes of you logging an issue and that someone called back to assist with resolving the issue. If you have any more questions or need further assistance down the road, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars
Verified

The session met all requirements

The session met all requirements - a lot of Qs to make sure I understood everything. Friendly tutor

Date of experience: 08 May 2024

Schoolzine logo

Reply from Schoolzine

Thank you for sharing your experience, John! We're thrilled to hear that the session met all your requirements and that you felt comfortable asking questions. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help make your experience as enjoyable as possible!

Rated 5 out of 5 stars
Verified

Easy to follow

Easy to follow, loving the program so far

Date of experience: 08 May 2024

Schoolzine logo

Reply from Schoolzine

Thanks for your feedback, Emma! We're glad to hear that you find the program easy to follow and that you're enjoying it so far. If you have any questions or need assistance as you continue using the platform, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars
Verified

With a simple email to Schoolzine to Adam to enquire if I could have some assistance to update our website to advertise our Enrolment period. Adam went out of his way to be extremely helpful and offer

With a simple email to Schoolzine to Adam to enquire if I could have some assistance to update our website to advertise our Enrolment period. Adam went out of his way to be extremely helpful and offer suggestions that would work for our website and getting our message across. Adam gave great advice as to the placement of advertising for our enrolment period. I highly recommend Schoolzine and their service that they offer to schools.

Date of experience: 07 May 2024

Schoolzine logo

Reply from Schoolzine

Thank you for sharing your experience! We're delighted to hear that Adam provided valuable suggestions for updating your website to advertise your Enrollment period. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars
Verified

Support was friendly,prompt and clear.

Support was friendly, prompt and clear.

Date of experience: 03 May 2024

Schoolzine logo

Reply from Schoolzine

Thank you for your feedback! We're glad to hear that you found our support friendly, prompt, and clear. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help!

Rated 5 out of 5 stars
Verified

Great training

Great training, straightforward, contained everything I feel I will need to use in the first instance. Having a recording to look back on is an enormous bonus. Thank you!

Date of experience: 02 May 2024

Schoolzine logo

Reply from Schoolzine

Thank you for your feedback! We're glad the training provided was well received and that you found the recording helpful. If you need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars
Verified

A great opportunity to ask questions

A great opportunity to ask questions to help make our newsletter more appealing.

Date of experience: 29 April 2024

Schoolzine logo

Reply from Schoolzine

Hi St Patrick's Team! We're pleased to hear that you were provided with ample opportunity to ask questions and that the team was able to provide some pointers on producing the newsletter. If you need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Luke was extremely helpful and patience…

Luke was extremely helpful and patient with our change of mind edits. Sending a screenshot really helped communicate our required edits.

Date of experience: 26 April 2024

Schoolzine logo

Reply from Schoolzine

Thank you for sharing your experience with us, Kellie! We're delighted to hear that Luke was helpful and patient. If you have any more changes or need further assistance in the future, please don't hesitate to reach out. We're here to help!

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