Cyberpsychology, Behavior, and Social Networking, 2013
This study examined the factors that influence the intent to seek online counseling among oversea... more This study examined the factors that influence the intent to seek online counseling among overseas Filipino workers (OFWs). A survey among 365 OFWs revealed that problem severity and technology adoption predict intent to use online counseling. Among the three factors of technology adoption, perceived ease in the use of technology and perceived presence of organization and technological infrastructure to support use predicted intent to use online counseling. Our hypothesis about the presence of interaction between problem severity and facilitating conditions was supported. Among individuals with low problem severity, those who perceive the presence of organization and technological infrastructure to support use have a higher intent to use online counseling. However, at higher levels of problem severity, the effect of facilitating conditions seems to disappear. These findings highlight the crucial role of preventive online mental health services. The study contributes to theory by integrating the stage model of help-seeking behaviors and technology adoption theory in predicting intent to use online counseling. Specifically, that intent to seek online counseling is affected by the existence and perceived gravity of a problem, moderated by technology adoption factors, particularly facilitating conditions. These have implications on the need to educate potential users on the advantages of counseling and ensure that migrant workers have access to technology and that the technology is easy to use.
Cyberpsychology, Behavior, and Social Networking, 2013
This study examined the factors that influence the intent to seek online counseling among oversea... more This study examined the factors that influence the intent to seek online counseling among overseas Filipino workers (OFWs). A survey among 365 OFWs revealed that problem severity and technology adoption predict intent to use online counseling. Among the three factors of technology adoption, perceived ease in the use of technology and perceived presence of organization and technological infrastructure to support use predicted intent to use online counseling. Our hypothesis about the presence of interaction between problem severity and facilitating conditions was supported. Among individuals with low problem severity, those who perceive the presence of organization and technological infrastructure to support use have a higher intent to use online counseling. However, at higher levels of problem severity, the effect of facilitating conditions seems to disappear. These findings highlight the crucial role of preventive online mental health services. The study contributes to theory by integrating the stage model of help-seeking behaviors and technology adoption theory in predicting intent to use online counseling. Specifically, that intent to seek online counseling is affected by the existence and perceived gravity of a problem, moderated by technology adoption factors, particularly facilitating conditions. These have implications on the need to educate potential users on the advantages of counseling and ensure that migrant workers have access to technology and that the technology is easy to use.
Cyberpsychology, Behavior, and Social Networking, 2013
This study examined the factors that influence the intent to seek online counseling among oversea... more This study examined the factors that influence the intent to seek online counseling among overseas Filipino workers (OFWs). A survey among 365 OFWs revealed that problem severity and technology adoption predict intent to use online counseling. Among the three factors of technology adoption, perceived ease in the use of technology and perceived presence of organization and technological infrastructure to support use predicted intent to use online counseling. Our hypothesis about the presence of interaction between problem severity and facilitating conditions was supported. Among individuals with low problem severity, those who perceive the presence of organization and technological infrastructure to support use have a higher intent to use online counseling. However, at higher levels of problem severity, the effect of facilitating conditions seems to disappear. These findings highlight the crucial role of preventive online mental health services. The study contributes to theory by integrating the stage model of help-seeking behaviors and technology adoption theory in predicting intent to use online counseling. Specifically, that intent to seek online counseling is affected by the existence and perceived gravity of a problem, moderated by technology adoption factors, particularly facilitating conditions. These have implications on the need to educate potential users on the advantages of counseling and ensure that migrant workers have access to technology and that the technology is easy to use.
This study investigated the attitudes of 80 graduate students of
Counseling and Clinical Psycholo... more This study investigated the attitudes of 80 graduate students of Counseling and Clinical Psychology toward face-to-face and online counseling based on eight distance counseling factors: providing empathy, providing emotional support, providing connection, providing a sense of safety and confidentiality, accessibility, availability of counselor/therapist, eliminating social stigma, and anonymity, (Centore & Millaci, 2003). Respondents were Internet savvy and used the Internet an average of 26 hours each week. Results showed that compared to e-mail counseling and chat counseling, face-to-face counseling was rated higher on four of the eight factors: providing empathy, providing emotional support, providing connection, and providing a sense of safety and confidentiality. No differences were found in the ratings for accessibility and availability. Online counseling was rated higher in terms of addressing issues about social stigma and providing anonymity. Their attitude towards online counseling (visà- vis face-to-face counseling) was generally positive. Majority of the respondents also indicated openness to conducting online counseling, although they still consider face-to-face counseling more effective than online counseling. Implications for the potential of the practice of online counseling in combination with face-to-face counseling are discussed.
Cyberpsychology, Behavior, and Social Networking, 2013
This study examined the factors that influence the intent to seek online counseling among oversea... more This study examined the factors that influence the intent to seek online counseling among overseas Filipino workers (OFWs). A survey among 365 OFWs revealed that problem severity and technology adoption predict intent to use online counseling. Among the three factors of technology adoption, perceived ease in the use of technology and perceived presence of organization and technological infrastructure to support use predicted intent to use online counseling. Our hypothesis about the presence of interaction between problem severity and facilitating conditions was supported. Among individuals with low problem severity, those who perceive the presence of organization and technological infrastructure to support use have a higher intent to use online counseling. However, at higher levels of problem severity, the effect of facilitating conditions seems to disappear. These findings highlight the crucial role of preventive online mental health services. The study contributes to theory by integrating the stage model of help-seeking behaviors and technology adoption theory in predicting intent to use online counseling. Specifically, that intent to seek online counseling is affected by the existence and perceived gravity of a problem, moderated by technology adoption factors, particularly facilitating conditions. These have implications on the need to educate potential users on the advantages of counseling and ensure that migrant workers have access to technology and that the technology is easy to use.
Cyberpsychology, Behavior, and Social Networking, 2013
This study examined the factors that influence the intent to seek online counseling among oversea... more This study examined the factors that influence the intent to seek online counseling among overseas Filipino workers (OFWs). A survey among 365 OFWs revealed that problem severity and technology adoption predict intent to use online counseling. Among the three factors of technology adoption, perceived ease in the use of technology and perceived presence of organization and technological infrastructure to support use predicted intent to use online counseling. Our hypothesis about the presence of interaction between problem severity and facilitating conditions was supported. Among individuals with low problem severity, those who perceive the presence of organization and technological infrastructure to support use have a higher intent to use online counseling. However, at higher levels of problem severity, the effect of facilitating conditions seems to disappear. These findings highlight the crucial role of preventive online mental health services. The study contributes to theory by integrating the stage model of help-seeking behaviors and technology adoption theory in predicting intent to use online counseling. Specifically, that intent to seek online counseling is affected by the existence and perceived gravity of a problem, moderated by technology adoption factors, particularly facilitating conditions. These have implications on the need to educate potential users on the advantages of counseling and ensure that migrant workers have access to technology and that the technology is easy to use.
Cyberpsychology, Behavior, and Social Networking, 2013
This study examined the factors that influence the intent to seek online counseling among oversea... more This study examined the factors that influence the intent to seek online counseling among overseas Filipino workers (OFWs). A survey among 365 OFWs revealed that problem severity and technology adoption predict intent to use online counseling. Among the three factors of technology adoption, perceived ease in the use of technology and perceived presence of organization and technological infrastructure to support use predicted intent to use online counseling. Our hypothesis about the presence of interaction between problem severity and facilitating conditions was supported. Among individuals with low problem severity, those who perceive the presence of organization and technological infrastructure to support use have a higher intent to use online counseling. However, at higher levels of problem severity, the effect of facilitating conditions seems to disappear. These findings highlight the crucial role of preventive online mental health services. The study contributes to theory by integrating the stage model of help-seeking behaviors and technology adoption theory in predicting intent to use online counseling. Specifically, that intent to seek online counseling is affected by the existence and perceived gravity of a problem, moderated by technology adoption factors, particularly facilitating conditions. These have implications on the need to educate potential users on the advantages of counseling and ensure that migrant workers have access to technology and that the technology is easy to use.
This study investigated the attitudes of 80 graduate students of
Counseling and Clinical Psycholo... more This study investigated the attitudes of 80 graduate students of Counseling and Clinical Psychology toward face-to-face and online counseling based on eight distance counseling factors: providing empathy, providing emotional support, providing connection, providing a sense of safety and confidentiality, accessibility, availability of counselor/therapist, eliminating social stigma, and anonymity, (Centore & Millaci, 2003). Respondents were Internet savvy and used the Internet an average of 26 hours each week. Results showed that compared to e-mail counseling and chat counseling, face-to-face counseling was rated higher on four of the eight factors: providing empathy, providing emotional support, providing connection, and providing a sense of safety and confidentiality. No differences were found in the ratings for accessibility and availability. Online counseling was rated higher in terms of addressing issues about social stigma and providing anonymity. Their attitude towards online counseling (visà- vis face-to-face counseling) was generally positive. Majority of the respondents also indicated openness to conducting online counseling, although they still consider face-to-face counseling more effective than online counseling. Implications for the potential of the practice of online counseling in combination with face-to-face counseling are discussed.
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Papers by Avy Acosta
Counseling and Clinical Psychology toward face-to-face and online
counseling based on eight distance counseling factors: providing
empathy, providing emotional support, providing connection,
providing a sense of safety and confidentiality, accessibility, availability of counselor/therapist, eliminating social stigma, and anonymity, (Centore & Millaci, 2003). Respondents were Internet savvy and used the Internet an average of 26 hours each week. Results showed that compared to e-mail counseling and chat counseling, face-to-face counseling was rated higher on four of the eight factors: providing empathy, providing emotional support, providing connection, and providing a sense of safety and confidentiality. No differences were found in the ratings for accessibility and availability. Online counseling was rated higher in terms of addressing issues about social stigma and providing anonymity. Their attitude towards online counseling (visà-
vis face-to-face counseling) was generally positive. Majority of the
respondents also indicated openness to conducting online counseling,
although they still consider face-to-face counseling more effective than
online counseling. Implications for the potential of the practice of online counseling in combination with face-to-face counseling are discussed.
Counseling and Clinical Psychology toward face-to-face and online
counseling based on eight distance counseling factors: providing
empathy, providing emotional support, providing connection,
providing a sense of safety and confidentiality, accessibility, availability of counselor/therapist, eliminating social stigma, and anonymity, (Centore & Millaci, 2003). Respondents were Internet savvy and used the Internet an average of 26 hours each week. Results showed that compared to e-mail counseling and chat counseling, face-to-face counseling was rated higher on four of the eight factors: providing empathy, providing emotional support, providing connection, and providing a sense of safety and confidentiality. No differences were found in the ratings for accessibility and availability. Online counseling was rated higher in terms of addressing issues about social stigma and providing anonymity. Their attitude towards online counseling (visà-
vis face-to-face counseling) was generally positive. Majority of the
respondents also indicated openness to conducting online counseling,
although they still consider face-to-face counseling more effective than
online counseling. Implications for the potential of the practice of online counseling in combination with face-to-face counseling are discussed.