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Questions tagged [ubuntu-pro]

Ubuntu Pro is a commercial support package offered by Canonical. It includes 10 years of software updates for packages in the Main and Universe repositories, as well as kernel livepatching for selected kernel lines.

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Use debs from the ubutu pro subscription to the unsubscribed machine

I want to check is it going to be licensing breach if I copy the deb files which are from the Ubuntu pro licensed machine and install it on another machine where license is not activated. I want to ...
Swapnil More's user avatar
6 votes
1 answer
730 views

Why do I have to reboot to activate a kernel upgrade even though live kernel updates are enabled?

I've noticed that when the live kernel update is enabled through Ubuntu Pro, the kernel gets updated, but doesn't get activated until you reboot so I'm wondering what is the point if you have to ...
Jaime's user avatar
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0 votes
0 answers
24 views

Ubuntu Pro on a VirtualBox vm

I have a general question about using an Ubuntu vm on VirtualBox. Is it okay to activate and use Ubuntu Pro on an Ubuntu VM in CISCO VirtualBox?
bbtokki's user avatar
0 votes
1 answer
161 views

Upgrade button from software updater doesn't work?

When I press the upgrade button, the software updater window simply disappears. Also, I've also tried sudo do-release-upgrade However, I get the following message: Checking for a new Ubuntu release ...
An old man in the sea.'s user avatar
0 votes
0 answers
41 views

How to disable prompt to enable Ubuntu pro [duplicate]

Here is the deal, this window is constantly popping out, ordering me to enable some "Ubuntu Pro". However this is a bug, because in reality we do not need to exable any ubuntu pro or install ...
xakepp35's user avatar
  • 315
0 votes
0 answers
71 views

After setting up Ubuntu Pro, Extended Security Maintenance is showing as active until 31/12/99

After setting up Ubuntu Pro, Extended Security Maintenance is showing as active until 31/12/99 in Software and Updates. I have this on 2 machines. I assume it's just a cosmetic problem.
Guy's user avatar
  • 11
1 vote
1 answer
120 views

Ubuntu Pro the first five years? [duplicate]

If I understand correct, Ubuntu LTS (22.04, 24.04, 26.04,...) have 5 years of updates. So Ubuntu 24.04, released in april this year have updates until april 2029. With Ubuntu Pro I will get updates ...
user255136's user avatar
0 votes
0 answers
115 views

Ubuntu Pro Enabling anbox-cloud-appliance

Image1 iI am enabling the anbox-cloud on my machine which is Ubuntu 22.04. but when I hit the command: sudo anbox-cloud-appliance init it fails with the following error: Error: running on desktop is ...
Aung Kaung Myat's user avatar
4 votes
2 answers
2k views

How to list all machines attached to a pro subscription?

I have just activated a private pro subscription and attached one machine. But my 'Pro Dashboard' lists two attached machines. How can I get a list of the attached machines from the dashboard?
Joerg's user avatar
  • 51
0 votes
0 answers
102 views

ubuntu pro: Downgrade from paid to free

I've retired and would like to downgrade my ubuntu pro from paid to free. I have one server on a subscription. What is the right way to do this? I don't see an obvious path in the ubuntu pro menu ...
Dow Hurst's user avatar
0 votes
0 answers
330 views

Why is Ubuntu 22.04 missing newer Tomcat packages? [duplicate]

I'm looking for information about finding, fixing, or understanding why Ubuntu 22.04 is missing "newer" Apache Tomcat 9 packages. Specifically, 22.04 only includes up to Tomcat 9.0.58. This ...
vegadarkmatter's user avatar
1 vote
0 answers
520 views

Conflict between broken ubuntu-advantage-tools and ubuntu-pro-client breaks update [duplicate]

I have a failed Ubuntu-pro installation on a 20.04 LTS (accidentally pressed the marketing button on the software updater), and now efforts to rectify this issue lead to dependency conflicts between ...
Toby B's user avatar
  • 21
0 votes
0 answers
534 views

Failed to attach machine. see https://ubuntu.com/pro/dashboard

Our managed service provider built a new ubuntu server with 20.04 LTS. I have been asked to apply the CIS benchmark profile for Level 1 Server to the server. I have an Ubuntu Pro account and I'm ...
Jimmy's user avatar
  • 1
1 vote
1 answer
629 views

Ubuntu pro enable fips-updates fails

Ubuntu version: "Ubuntu 22.04 LTS" Pro version: 31.2~22.04 I try to enable fips-updates using pro. pro attach <subscritptionID> - This is successfull pro enable fips-updates - This ...
kmbharath bharath's user avatar
0 votes
0 answers
80 views

Snap directory full, automatic python update broke all python code

I enabled app updates in Ubuntu Pro on a 20.04 LTS box but any attempt to run python code breaks immediately on import. For example, entering import pandas as pd in a python3.8 shell returns a ...
Loggy's user avatar
  • 1
1 vote
1 answer
427 views

Why has the latest Ubuntu Pro AMI and unsupported Kernel

Short The latest ubuntu pro AMI in eu-central-1 has an unsupported Kernel which has reached the end of its livepatch support. Which AMI should I use to start a recent, working LTS 22.04 Pro Ubuntu, ...
eigenbrodtm's user avatar
0 votes
1 answer
3k views

Resolving SSL/TLS Connection Issues on Ubuntu 22.04 - issues with Dell Library

I was having some issues with SSL connections. It turns out OpenSSL was using libraries provided by Dell which caused compatability issues. While trying to attach Ubuntu Pro, I encountered: user@host:~...
Daniel King's user avatar
1 vote
2 answers
334 views

How do I get package updates from Ubuntu Pro

We installed tomcat9 and nginx from the Ubuntu package manager and soon realised that the package versions available didn't have the latest security and patches. We then subscribed to ubuntu pro esm-...
hoz's user avatar
  • 129
0 votes
0 answers
391 views

Can't login with domain user after ADSys installation - fetching policy fails, getting GPT.ini invalid argument error

I've implemented Adsys in a virtual environment containing a an ubuntu 22.04 pro and a regular ubuntu 20.04 and an AD server running windows server 2022. Before installing the ADSys the computers had ...
Ofri's user avatar
  • 1
2 votes
1 answer
2k views

How do I detach a system added to my Ubuntu pro subscription?

I have 3 machines attached however I can only find 2 on my estate, is it possible to detach a token from the portal or get a list of machines? its possible the other server has been decommed and I ...
agreen0's user avatar
  • 21
0 votes
1 answer
2k views

Unable to correct problems, you have held broken packages Ubuntu 22.04

Getting this error sudo pro enable fips-updates: Failed running command 'apt-get install --assume-yes --allow-downgrades -o Dpkg::Options::="--force-confdef" -o Dpkg::Options::="--force-...
Adarsh S's user avatar
0 votes
0 answers
191 views

Ubuntu Pro on AWS | Temporary failure in name resolution

I created a new EC2 instance with Ubuntu Pro 22.04 image. After 1st access, I updated system packages and Audited/fixed using usg command. After usg fix command, I rebooted the system and upon 1st ...
Muhammad Laique Sario's user avatar
7 votes
2 answers
4k views

Remove Ubuntu Pro From Update Screen

Recently after an update I'm seeing some additional greyed out items for Ubuntu Pro as well as an "Enable Ubuntu Pro" button on the software updater screen. I don't want to install Ubuntu ...
Ken's user avatar
  • 651
0 votes
0 answers
366 views

Ubuntu Pro: Another process is running APT

I am trying to enable esm-apps on my Ubuntu 22.04 machine (pro enable esm-apps), but it keeps on failing to update package lists 'Another process is running APT.' while 'apt update' is working ...
Zorono's user avatar
  • 41
0 votes
0 answers
44 views

VirtualBox Kernal issue, rleated to Ubuntu Pro? [duplicate]

I have kind of a new Ubuntu 22.04 and VirtualBox was working fine. I had Ubuntu Pro for this machine before, so activated it recently. But after one update, around a week back VMs stopped launching. ...
user227495's user avatar
  • 4,219
3 votes
0 answers
1k views

All Ubuntu Pro security updates are listed in update-manager, can this be disabled?

After the last update of update-manager it now shows a long list of "Ubuntu Pro" updates which I may install after enabling it in the settings. As I am not in the target customer group for ...
Harald's user avatar
  • 1,270
20 votes
1 answer
6k views

Ubuntu Pro pushing in software upgrade; how do I stop it?

every time I call software updater it offers me a bunch of files for which it wants me to enable Ubuntu Pro. I do NOT want Ubuntu Pro. IMO, there should be a button for "NEVER Install Ubuntu Pro -...
DanW58's user avatar
  • 507
0 votes
0 answers
348 views

Slow Ubuntu after upgrade and update command.Any ideas what can be issue?

I run a node on the desktop version of Ubuntu 20.04.6 LTS. In the terminal, I perform updates and upgrades using the apt command. After the last update, I received additional updates for Ubuntu PRO, ...
DavorT's user avatar
  • 1
0 votes
0 answers
659 views

Is it possible to remove or disable the esm apps in software update GUI format, since I don't have Ubuntu Pro, more info in the post

I have something curious that I would like to get answer, say everything works fine, but I don’t have Ubuntu Pro, however, when in software and updater (I’m using 22.04.03 Lts), I hit update, I get ...
Perezoso23 Perezoso's user avatar
0 votes
0 answers
351 views

5.15.0-1051-realtime kernel release notes

On my 22.04.3 LTE machine I have upgraded the kernel from 5.15.0-1050-realtime to 5.15.0-1051-realtime. Where could find I a document summarizing the fixes and changes between two subsequent kernel ...
Andrew Sergeev's user avatar
8 votes
1 answer
1k views

When will CVE message stop showing?

I'm still receiving the following upon sudo apt upgrade: # Canonical released microcode updates for both Intel (CVE-2022-40982) and AMD # (CVE-2023-20593). ‘Unattended upgrades’ provide security ...
jasmines's user avatar
  • 11.2k
0 votes
1 answer
1k views

Certificate error trying to attach Ubuntu Pro token

I am trying to enable Ubuntu Pro (free subscription) on a virtual machine with Ubuntu 20.04.6 LTS. When I run the command sudo pro attach <My token>, I got the error message: Failed to connect ...
Emiliano's user avatar
2 votes
1 answer
304 views

Can Ubuntu Pro tokens be deactivated remotely?

Does Ubuntu Pro have any fine token management, such as remotely deactivating the token from a specific machine? Or is it even possible to see information on the computers that use your token? Is it ...
Halmela's user avatar
  • 21
0 votes
0 answers
847 views

Ubuntu 22.04, Pro installed, but getting: "Expanded Security Maintenance for Applications is not enabled." message

It is installed, and the services are enabled. Do you have any suggestions about how to fix it?
Jwaltrip4's user avatar
0 votes
0 answers
38 views

Need to know about Ubuntu PRO [duplicate]

I have 18.04 LTS and I'm thinking of attaching the Ubuntu PRO token that I have received. I would like to know if there are any caveats to it or will change anything in the VM if I attach the Ubuntu ...
newtoStack-J's user avatar
2 votes
1 answer
1k views

Who is snap_daemon & snapd-range-524288-root and Ubuntu.com?

Snap_daemon & snapd-range-524288-root hacked into my computer as users, and messed it up not giving me access to change multiple programs to fix them. I deleted them as users along with their ...
MaryT's user avatar
  • 21
0 votes
1 answer
177 views

Can't attach canonical-livepatch with my token

I just successfully installed and configured an Ubuntu Core 18 image for Intel Dawson Canyon and June Canyon NUC by following this official guide to run (mainly) my Nextcloud instance. The choice of ...
cm-t's user avatar
  • 1
0 votes
1 answer
143 views

Using Pro to apply specific USN

I’m looking at Ubunto Pro for a future work project. During testing I noticed that when I install a patch via USN it automatically applied the latest update for that package. For example: I wanted to ...
Francis's user avatar
0 votes
1 answer
344 views

SELinux enforcing blocks network interface

I have installed SELinux on an Ubuntu Pro Server with the following packages: policycoreutils, selinux-utils, selinux-basics, auditd. The problem appears when I set SELinux policy to "enforcing&...
SirMastroBirraio's user avatar
0 votes
1 answer
226 views

Ubuntu Pro tab in Ubuntu 23.04

I upgraded to Ubuntu 23.04 from 22.04 I have a subscription to Ubuntu Pro and whereas in 22.04 there was an Ubuntu Pro tab in Software & Updates, this is not the case in Ubuntu 23.04 so I wonder ...
Itnas's user avatar
  • 1
3 votes
2 answers
1k views

Google Maps gone black

Bog standard Kubuntu machine, AMD 5950X + RTX 3080 ti, uses Ubuntu Pro for updates and has been working fine for the year I've owned it. This morning I did updates using Ubuntu Pro. The Google Chrome ...
LGTrader's user avatar
  • 342
-1 votes
0 answers
678 views

Ubuntu Pro Withholding Security Updates [duplicate]

This has been talked about many times over the past few months, but I wanted to mention some specific packages that are available only through Ubuntu Pro, despite being high/critical security ...
S. Johnson's user avatar
4 votes
1 answer
1k views

Automatic reboot after Ubuntu Livepatch

When Ubuntu Livepatch has patched the kernel but recommends restarting to boot into the new version, a message appears in the motd like this: *** Livepatch has fixed kernel vulnerabilities. System ...
Look Out Explosive Woofy's user avatar
0 votes
0 answers
67 views

message when connecting to a VPS

When connecting to a VPS, it gives me a message: Enable ESM Apps to receive additional future security updates. See https://ubuntu.com/esm or run: sudo pro status As I understand it, this message is ...
ZeN's user avatar
  • 101
0 votes
0 answers
368 views

Ubuntu pro subscription is not updating esm-apps

I keep get invited to opt in to esm-apps because I have apps which have updates. But I have subscribed. Ubuntu 22.04 Each time I get this: [~/blog] [] $ sudo apt dist-upgrade Reading package lists... ...
Tim Richardson's user avatar
3 votes
1 answer
336 views

With the release of Ubuntu Pro, Laravel Forge provisioned servers are left vulnerable

Since Canonical released Ubuntu Pro this year, they are now withholding some security patches for many common packages, including some that are included on Laravel Forge provisioned servers. I use AWS ...
jalipert's user avatar
2 votes
2 answers
830 views

Can I use Ubuntu Pro with an interim release?

I bought Ubuntu Pro for my Ubuntu Desktop 22.10. I first reached out to official Ubuntu sales departement as apparently Ubuntu Pro is not compatible with 22.10. They replied and said this: The machine ...
Greg Manset's user avatar
-3 votes
1 answer
66 views

Ubuntu 20.04 nearing EOSL

I see Ubuntu 20.04 LTS is EOSL in Apr 2025. I see ESM until 2030. As part of open source will this be available free of cost or is any cost required?
S M's user avatar
  • 11
-1 votes
1 answer
120 views

Ubuntu Pro Purchase Problem [closed]

I have been trying to buy a subscription to Ubuntu Pro since Monday. No matter the option or the selection, the "Next Step" box is still greyed out. I have used Google Chrome, Firefox and ...
Brian Tolman's user avatar
1 vote
1 answer
1k views

Why am I getting ESM updates 1 year into a LTS release? [duplicate]

From my knowledge, ESM messages should not appear until 5 years into an LTS release but I am getting these messages when running apt upgrade. I removed apt ESM hook after backing it up and the message ...
Usermaxn's user avatar
  • 227