Skip to main content
added accuracy in the description of the problem.
Source Link

I have a MacBook Pro (14-inch, 2021) with an M1 Max chip and 64gb memory. I also use a Logitech G502 Hero as my daily driver. It's been working flawlessly for about a year or two since I purchased it.

A bit of back-story: After multiple long days at my computer, my hand was getting tired. I attempted to utilize an XBOX controller as a mouse, and installed several utilities in the process, as it wasn't as simple as I thought. Here's a list of software I attempted, more or less in order:

  • Enjoyable (worked, but was missing some inputs)
  • Controller Mate (didn't like, uninstalled immediately)
  • Steam (Worked the best, but was clunky as heck to configure.)
  • USB Overdrive (didn't try it, uninstalled)
  • 11Clicks (MAX/MSP external) (more for diagnosis, this is where I first noticed the click issue.)

Somewhere between Steam and 11Clicks, I began to experience issues. I uninstalled all these using "App Cleaner" from Freemacsoft. (11Clicks was simple to just delete the external.) Over time, I discovered more issues. Here is what I'm currently experiencing.

  1. Stuck clicks: Hold mouse button down, Click andIf a scroll, primary mouse event is stuckregistered while middle click is down, the next click and drag will stick.
  2. Horizontal Scroll - Shift + Scroll does not scroll horizontally. It does scroll vertically.
  3. Possibly a red herring: tracking has been off. I used to sit at ~3200 dpi. I then had to jack it up to ~6000 dpi, and now I'm at 850 dpi, all of these changes were to achieve roughly the same movement on screen.

What I've done.

  1. I've rebooted
  2. Uninstall/Reinstall Logitech GHUB.
  3. Reboot into safe mode
  4. Install LGHUB in safe mode.
  5. Tested two additional mice (total of 3 external mice don't work)
  6. Internal trackpad has been working flawlessly, though today I've noticed odd scrolling behavior.
  7. Fresh install of LGHUB on my old (2012) MBP
  8. Tested G502 on 2012 MBP - Worked like a charm, no issues.
  9. Reinstalled MacOS 12.6.3
  10. Deleted the following preferences:
  • com.apple.AppleMultitouchMouse.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist
  • com.apple.driver.AppleHIDMouse.plist
  1. Repair all drives and volumes from Recovery OS. (There were some errors, but they were repaired, issue persists)
  2. Contacted apple and Logitech support. Both are moving very slow. I will attempt apple again tomorrow.

What I've been unable to do:

I scoured my system folder and deleted a few files related to the software I had installed. I found some .dext files from USBOverdrive and Controller Mate that claim I don't have permission to delete. ("The operation can’t be completed because you don’t have permission to access some of the items").

I've created aliases of all the files that I want to delete or cant, or I suspect might be troublesome.

I want my horizontal scroll back, and I want to be able to use CAD software without fear of my mouse sticking and distracting me again.

Note: I believe this to be one issue, since all issues seemed to show up around the same time.

Any help restoring my mac back to normalcy would be greatly appreciated. I know this is a lot but this is the whole story. Thanks.

I have a MacBook Pro (14-inch, 2021) with an M1 Max chip and 64gb memory. I also use a Logitech G502 Hero as my daily driver. It's been working flawlessly for about a year or two since I purchased it.

A bit of back-story: After multiple long days at my computer, my hand was getting tired. I attempted to utilize an XBOX controller as a mouse, and installed several utilities in the process, as it wasn't as simple as I thought. Here's a list of software I attempted, more or less in order:

  • Enjoyable (worked, but was missing some inputs)
  • Controller Mate (didn't like, uninstalled immediately)
  • Steam (Worked the best, but was clunky as heck to configure.)
  • USB Overdrive (didn't try it, uninstalled)
  • 11Clicks (MAX/MSP external) (more for diagnosis, this is where I first noticed the click issue.)

Somewhere between Steam and 11Clicks, I began to experience issues. I uninstalled all these using "App Cleaner" from Freemacsoft. (11Clicks was simple to just delete the external.) Over time, I discovered more issues. Here is what I'm currently experiencing.

  1. Stuck clicks: Hold mouse button down, Click and scroll, primary mouse is stuck down
  2. Horizontal Scroll - Shift + Scroll does not scroll horizontally. It does scroll vertically.
  3. Possibly a red herring: tracking has been off. I used to sit at ~3200 dpi. I then had to jack it up to ~6000 dpi, and now I'm at 850 dpi, all of these changes were to achieve roughly the same movement on screen.

What I've done.

  1. I've rebooted
  2. Uninstall/Reinstall Logitech GHUB.
  3. Reboot into safe mode
  4. Install LGHUB in safe mode.
  5. Tested two additional mice (total of 3 external mice don't work)
  6. Internal trackpad has been working flawlessly, though today I've noticed odd scrolling behavior.
  7. Fresh install of LGHUB on my old (2012) MBP
  8. Tested G502 on 2012 MBP - Worked like a charm, no issues.
  9. Reinstalled MacOS 12.6.3
  10. Deleted the following preferences:
  • com.apple.AppleMultitouchMouse.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist
  • com.apple.driver.AppleHIDMouse.plist
  1. Repair all drives and volumes from Recovery OS. (There were some errors, but they were repaired, issue persists)
  2. Contacted apple and Logitech support. Both are moving very slow. I will attempt apple again tomorrow.

What I've been unable to do:

I scoured my system folder and deleted a few files related to the software I had installed. I found some .dext files from USBOverdrive and Controller Mate that claim I don't have permission to delete. ("The operation can’t be completed because you don’t have permission to access some of the items").

I've created aliases of all the files that I want to delete or cant, or I suspect might be troublesome.

I want my horizontal scroll back, and I want to be able to use CAD software without fear of my mouse sticking and distracting me again.

Note: I believe this to be one issue, since all issues seemed to show up around the same time.

Any help restoring my mac back to normalcy would be greatly appreciated. I know this is a lot but this is the whole story. Thanks.

I have a MacBook Pro (14-inch, 2021) with an M1 Max chip and 64gb memory. I also use a Logitech G502 Hero as my daily driver. It's been working flawlessly for about a year or two since I purchased it.

A bit of back-story: After multiple long days at my computer, my hand was getting tired. I attempted to utilize an XBOX controller as a mouse, and installed several utilities in the process, as it wasn't as simple as I thought. Here's a list of software I attempted, more or less in order:

  • Enjoyable (worked, but was missing some inputs)
  • Controller Mate (didn't like, uninstalled immediately)
  • Steam (Worked the best, but was clunky as heck to configure.)
  • USB Overdrive (didn't try it, uninstalled)
  • 11Clicks (MAX/MSP external) (more for diagnosis, this is where I first noticed the click issue.)

Somewhere between Steam and 11Clicks, I began to experience issues. I uninstalled all these using "App Cleaner" from Freemacsoft. (11Clicks was simple to just delete the external.) Over time, I discovered more issues. Here is what I'm currently experiencing.

  1. Stuck clicks: If a scroll event is registered while middle click is down, the next click and drag will stick.
  2. Horizontal Scroll - Shift + Scroll does not scroll horizontally. It does scroll vertically.
  3. Possibly a red herring: tracking has been off. I used to sit at ~3200 dpi. I then had to jack it up to ~6000 dpi, and now I'm at 850 dpi, all of these changes were to achieve roughly the same movement on screen.

What I've done.

  1. I've rebooted
  2. Uninstall/Reinstall Logitech GHUB.
  3. Reboot into safe mode
  4. Install LGHUB in safe mode.
  5. Tested two additional mice (total of 3 external mice don't work)
  6. Internal trackpad has been working flawlessly, though today I've noticed odd scrolling behavior.
  7. Fresh install of LGHUB on my old (2012) MBP
  8. Tested G502 on 2012 MBP - Worked like a charm, no issues.
  9. Reinstalled MacOS 12.6.3
  10. Deleted the following preferences:
  • com.apple.AppleMultitouchMouse.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist
  • com.apple.driver.AppleHIDMouse.plist
  1. Repair all drives and volumes from Recovery OS. (There were some errors, but they were repaired, issue persists)
  2. Contacted apple and Logitech support. Both are moving very slow. I will attempt apple again tomorrow.

What I've been unable to do:

I scoured my system folder and deleted a few files related to the software I had installed. I found some .dext files from USBOverdrive and Controller Mate that claim I don't have permission to delete. ("The operation can’t be completed because you don’t have permission to access some of the items").

I've created aliases of all the files that I want to delete or cant, or I suspect might be troublesome.

I want my horizontal scroll back, and I want to be able to use CAD software without fear of my mouse sticking and distracting me again.

Note: I believe this to be one issue, since all issues seemed to show up around the same time.

Any help restoring my mac back to normalcy would be greatly appreciated. I know this is a lot but this is the whole story. Thanks.

added clarifying remark.
Source Link

I have a MacBook Pro (14-inch, 2021) with an M1 Max chip and 64gb memory. I also use a Logitech G502 Hero as my daily driver. It's been working flawlessly for about a year or two since I purchased it.

A bit of back-story: After multiple long days at my computer, my hand was getting tired. I attempted to utilize an XBOX controller as a mouse, and installed several utilities in the process, as it wasn't as simple as I thought. Here's a list of software I attempted, more or less in order:

  • Enjoyable (worked, but was missing some inputs)
  • Controller Mate (didn't like, uninstalled immediately)
  • Steam (Worked the best, but was clunky as heck to configure.)
  • USB Overdrive (didn't try it, uninstalled)
  • 11Clicks (MAX/MSP external) (more for diagnosis, this is where I first noticed the click issue.)

Somewhere between Steam and 11Clicks, I began to experience issues. I uninstalled all these using "App Cleaner" from Freemacsoft. (11Clicks was simple to just delete the external.) Over time, I discovered more issues. Here is what I'm currently experiencing.

  1. Stuck clicks: Hold mouse button down, Click and scroll, primary mouse is stuck down
  2. Horizontal Scroll - Shift + Scroll does not scroll horizontally. It does scroll vertically.
  3. Possibly a red herring: tracking has been off. I used to sit at ~3200 dpi. I then had to jack it up to ~6000 dpi, and now I'm at 850 dpi, all of these changes were to achieve roughly the same movement on screen.

What I've done.

  1. I've rebooted
  2. Uninstall/Reinstall Logitech GHUB.
  3. Reboot into safe mode
  4. Install LGHUB in safe mode.
  5. Tested two additional mice (total of 3 external mice don't work)
  6. Internal trackpad has been working flawlessly, though today I've noticed odd scrolling behavior.
  7. Fresh install of LGHUB on my old (2012) MBP
  8. Tested G502 on 2012 MBP - Worked like a charm, no issues.
  9. Reinstalled MacOS 12.6.3
  10. Deleted the following preferences:
  • com.apple.AppleMultitouchMouse.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist
  • com.apple.driver.AppleHIDMouse.plist
  1. Repair all drives and volumes from Recovery OS. (There were some errors, but they were repaired, issue persists)
  2. Contacted apple and Logitech support. Both are moving very slow. I will attempt apple again tomorrow.

What I've been unable to do:

I scoured my system folder and deleted a few files related to the software I had installed. I found some .dext files from USBOverdrive and Controller Mate that claim I don't have permission to delete. ("The operation can’t be completed because you don’t have permission to access some of the items").

I've created aliases of all the files that I want to delete or cant, or I suspect might be troublesome.

I want my horizontal scroll back, and I want to be able to use CAD software without fear of my mouse sticking and distracting me again.

Note: I believe this to be one issue, since all issues seemed to show up around the same time.

Any help restoring my mac back to normalcy would be greatly appreciated. I know this is a lot but this is the whole story. Thanks.

I have a MacBook Pro (14-inch, 2021) with an M1 Max chip and 64gb memory. I also use a Logitech G502 Hero as my daily driver. It's been working flawlessly for about a year or two since I purchased it.

A bit of back-story: After multiple long days at my computer, my hand was getting tired. I attempted to utilize an XBOX controller as a mouse, and installed several utilities in the process, as it wasn't as simple as I thought. Here's a list of software I attempted, more or less in order:

  • Enjoyable (worked, but was missing some inputs)
  • Controller Mate (didn't like, uninstalled immediately)
  • Steam (Worked the best, but was clunky as heck to configure.)
  • USB Overdrive (didn't try it, uninstalled)
  • 11Clicks (MAX/MSP external) (more for diagnosis, this is where I first noticed the click issue.)

Somewhere between Steam and 11Clicks, I began to experience issues. I uninstalled all these using "App Cleaner" from Freemacsoft. (11Clicks was simple to just delete the external.) Over time, I discovered more issues. Here is what I'm currently experiencing.

  1. Stuck clicks: Hold mouse button down, Click and scroll, primary mouse is stuck down
  2. Horizontal Scroll - Shift + Scroll does not scroll horizontally. It does scroll vertically.
  3. Possibly a red herring: tracking has been off. I used to sit at ~3200 dpi. I then had to jack it up to ~6000 dpi, and now I'm at 850 dpi, all of these changes were to achieve roughly the same movement on screen.

What I've done.

  1. I've rebooted
  2. Uninstall/Reinstall Logitech GHUB.
  3. Reboot into safe mode
  4. Install LGHUB in safe mode.
  5. Tested two additional mice (total of 3 external mice don't work)
  6. Internal trackpad has been working flawlessly, though today I've noticed odd scrolling behavior.
  7. Fresh install of LGHUB on my old (2012) MBP
  8. Tested G502 on 2012 MBP - Worked like a charm, no issues.
  9. Reinstalled MacOS 12.6.3
  10. Deleted the following preferences:
  • com.apple.AppleMultitouchMouse.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist
  • com.apple.driver.AppleHIDMouse.plist
  1. Repair all drives and volumes from Recovery OS. (There were some errors, but they were repaired, issue persists)
  2. Contacted apple and Logitech support. Both are moving very slow. I will attempt apple again tomorrow.

What I've been unable to do:

I scoured my system folder and deleted a few files related to the software I had installed. I found some .dext files from USBOverdrive and Controller Mate that claim I don't have permission to delete. ("The operation can’t be completed because you don’t have permission to access some of the items").

I've created aliases of all the files that I want to delete or cant, or I suspect might be troublesome.

I want my horizontal scroll back, and I want to be able to use CAD software without fear of my mouse sticking and distracting me again. Any help restoring my mac back to normalcy would be greatly appreciated. I know this is a lot but this is the whole story. Thanks.

I have a MacBook Pro (14-inch, 2021) with an M1 Max chip and 64gb memory. I also use a Logitech G502 Hero as my daily driver. It's been working flawlessly for about a year or two since I purchased it.

A bit of back-story: After multiple long days at my computer, my hand was getting tired. I attempted to utilize an XBOX controller as a mouse, and installed several utilities in the process, as it wasn't as simple as I thought. Here's a list of software I attempted, more or less in order:

  • Enjoyable (worked, but was missing some inputs)
  • Controller Mate (didn't like, uninstalled immediately)
  • Steam (Worked the best, but was clunky as heck to configure.)
  • USB Overdrive (didn't try it, uninstalled)
  • 11Clicks (MAX/MSP external) (more for diagnosis, this is where I first noticed the click issue.)

Somewhere between Steam and 11Clicks, I began to experience issues. I uninstalled all these using "App Cleaner" from Freemacsoft. (11Clicks was simple to just delete the external.) Over time, I discovered more issues. Here is what I'm currently experiencing.

  1. Stuck clicks: Hold mouse button down, Click and scroll, primary mouse is stuck down
  2. Horizontal Scroll - Shift + Scroll does not scroll horizontally. It does scroll vertically.
  3. Possibly a red herring: tracking has been off. I used to sit at ~3200 dpi. I then had to jack it up to ~6000 dpi, and now I'm at 850 dpi, all of these changes were to achieve roughly the same movement on screen.

What I've done.

  1. I've rebooted
  2. Uninstall/Reinstall Logitech GHUB.
  3. Reboot into safe mode
  4. Install LGHUB in safe mode.
  5. Tested two additional mice (total of 3 external mice don't work)
  6. Internal trackpad has been working flawlessly, though today I've noticed odd scrolling behavior.
  7. Fresh install of LGHUB on my old (2012) MBP
  8. Tested G502 on 2012 MBP - Worked like a charm, no issues.
  9. Reinstalled MacOS 12.6.3
  10. Deleted the following preferences:
  • com.apple.AppleMultitouchMouse.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist
  • com.apple.driver.AppleHIDMouse.plist
  1. Repair all drives and volumes from Recovery OS. (There were some errors, but they were repaired, issue persists)
  2. Contacted apple and Logitech support. Both are moving very slow. I will attempt apple again tomorrow.

What I've been unable to do:

I scoured my system folder and deleted a few files related to the software I had installed. I found some .dext files from USBOverdrive and Controller Mate that claim I don't have permission to delete. ("The operation can’t be completed because you don’t have permission to access some of the items").

I've created aliases of all the files that I want to delete or cant, or I suspect might be troublesome.

I want my horizontal scroll back, and I want to be able to use CAD software without fear of my mouse sticking and distracting me again.

Note: I believe this to be one issue, since all issues seemed to show up around the same time.

Any help restoring my mac back to normalcy would be greatly appreciated. I know this is a lot but this is the whole story. Thanks.

Source Link

Multiple External mice show identical issues

I have a MacBook Pro (14-inch, 2021) with an M1 Max chip and 64gb memory. I also use a Logitech G502 Hero as my daily driver. It's been working flawlessly for about a year or two since I purchased it.

A bit of back-story: After multiple long days at my computer, my hand was getting tired. I attempted to utilize an XBOX controller as a mouse, and installed several utilities in the process, as it wasn't as simple as I thought. Here's a list of software I attempted, more or less in order:

  • Enjoyable (worked, but was missing some inputs)
  • Controller Mate (didn't like, uninstalled immediately)
  • Steam (Worked the best, but was clunky as heck to configure.)
  • USB Overdrive (didn't try it, uninstalled)
  • 11Clicks (MAX/MSP external) (more for diagnosis, this is where I first noticed the click issue.)

Somewhere between Steam and 11Clicks, I began to experience issues. I uninstalled all these using "App Cleaner" from Freemacsoft. (11Clicks was simple to just delete the external.) Over time, I discovered more issues. Here is what I'm currently experiencing.

  1. Stuck clicks: Hold mouse button down, Click and scroll, primary mouse is stuck down
  2. Horizontal Scroll - Shift + Scroll does not scroll horizontally. It does scroll vertically.
  3. Possibly a red herring: tracking has been off. I used to sit at ~3200 dpi. I then had to jack it up to ~6000 dpi, and now I'm at 850 dpi, all of these changes were to achieve roughly the same movement on screen.

What I've done.

  1. I've rebooted
  2. Uninstall/Reinstall Logitech GHUB.
  3. Reboot into safe mode
  4. Install LGHUB in safe mode.
  5. Tested two additional mice (total of 3 external mice don't work)
  6. Internal trackpad has been working flawlessly, though today I've noticed odd scrolling behavior.
  7. Fresh install of LGHUB on my old (2012) MBP
  8. Tested G502 on 2012 MBP - Worked like a charm, no issues.
  9. Reinstalled MacOS 12.6.3
  10. Deleted the following preferences:
  • com.apple.AppleMultitouchMouse.plist
  • com.apple.driver.AppleBluetoothMultitouch.mouse.plist
  • com.apple.driver.AppleHIDMouse.plist
  1. Repair all drives and volumes from Recovery OS. (There were some errors, but they were repaired, issue persists)
  2. Contacted apple and Logitech support. Both are moving very slow. I will attempt apple again tomorrow.

What I've been unable to do:

I scoured my system folder and deleted a few files related to the software I had installed. I found some .dext files from USBOverdrive and Controller Mate that claim I don't have permission to delete. ("The operation can’t be completed because you don’t have permission to access some of the items").

I've created aliases of all the files that I want to delete or cant, or I suspect might be troublesome.

I want my horizontal scroll back, and I want to be able to use CAD software without fear of my mouse sticking and distracting me again. Any help restoring my mac back to normalcy would be greatly appreciated. I know this is a lot but this is the whole story. Thanks.