ThisarticleaimstoinvestigatetheimpactofsocialmediastrategiesonstudentsatisfactionatEgyptian unive... more ThisarticleaimstoinvestigatetheimpactofsocialmediastrategiesonstudentsatisfactionatEgyptian universities.Theresearchemployedfoursocialmediastrategies(thePredictivePractitioner,Creative Experimenter, Social Media Champion and Social Media Transformer). A survey was posted to studentsFacebookgroupsindifferentuniversities.530studentsfromtheuniversitiesofAlexandria, Tanta Damanhour, Kafrelsheikh, Damietta, and Suez responded to the survey. It was noted that Facebookwasthemostcommonsocialmediaplatformused.ThePredictivePractitioner,Creative Experimenter,andSocialMediaChampionstrategieswerenotclearlyimplemented,asopposedto theSocialMediaTransformer.Itwasnotedthattherewasalackofsatisfactionofstudentswiththe informationreliability,responsivenessandprivacyfacultiesunusuallypostedonFacebook.Ithas beenfoundthatthefoursocialmediastrategiesaccountforpositivelyinfluencingstudentsatisfaction atEgyptianuniversities.
International Journal of Human Resource Studies, 2019
The objective of the research is to investigate, examine and analyze the impact of human resource... more The objective of the research is to investigate, examine and analyze the impact of human resources management practices on the performance of the employees in the Bahrain Airport Services Company (BAS). The data was collected through a questionnaire that has been designed. The questionnaire was distributed to a random sample consisting of 346 employees representing the researched community. Software package SPSS 22, was used for data analysis. Analytical and descriptive methods were employed to answer the research questions and to test the research hypotheses. The results indicated that there is a statistically significant impact of human resources management practices on the performance of the employees in the Bahrain Airport Services Company (BAS). Finally, some recommendations have been suggested.
In this research, we investigated the complex relationship between Islamic religious beliefs and ... more In this research, we investigated the complex relationship between Islamic religious beliefs and corporate social responsibility (CSR) attitudes and behaviour. We defined four aspects of religiosity, four types of individual attitudes toward CSR, and five types of CSR behaviour. The empirical analysis of the responses of 274 questionnaires showed that there is a very different picture of the Islamic religiosity of the Egyptian managers, with low correlations between the cognitive, intrinsic, extrinsic, and behavioural aspects of religiosity. The results show that there are significant and negative impacts of Islamic religious beliefs on various types of CSR attitudes and behaviour. The joint mediating role of attitudes toward CSR is almost non-existent and Islamic religious beliefs exert a direct impact on CSR behaviour. Our findings offer important implications for CSR scholars to use a multidimensional measure to assess the religious beliefs of managers and their impacts on CSR at...
This study aims to investigate the impact of selected factors (website quality, website brand, tr... more This study aims to investigate the impact of selected factors (website quality, website brand, trust, SNS usage through mobile application, eWOM, and mobile phone addiction) on online purchase intention during the COVID-19 pandemic. The study also investigates the mediating impact of trust on the association between website quality, website brand, and online purchase intention. Data were collected from 226 Facebook users in Lebanon. The hierarchical regression analysis was used to evaluate the impact of these factors on online purchase intention. The results show that only website brand and mobile phone addiction were significantly related to online purchase intention. It was also found that trust does not have a mediation effect on the relationship between website brand and online purchase intention. However, trust can be considered as a partial mediator of the relationship between website quality and online purchase intention. Finally, practical implications are discussed. Then di...
The consequences of the Covid-19 pandemic have brought many challenges for the financial sector. ... more The consequences of the Covid-19 pandemic have brought many challenges for the financial sector. Banks are strongly required to introduce stimulus financial, business, and operational implications to prove their value to society. Therefore, this paper aims to discuss the role of transformational leadership and knowledge sharing in boosting banking on innovation in the Covid-19 era. Thirty-two in-depth interviews were conducted with bankers working in 15 leading banks in Lebanon. Content analysis was used to investigate the research aims. The findings highlight that developing a knowledge-sharing culture by leaders exhibiting transformational behavior have a powerful and reinforcing influence on generating new ideas, products, and processes. Leaders allow knowledge sharing on improving and expanding online and digital banking services to further streamline banking operations during the pandemic. Research implications and directions for future research are presented.
COVID-19 has brought much stress to healthcare workers in globe. Nursing is one of the main occup... more COVID-19 has brought much stress to healthcare workers in globe. Nursing is one of the main occupations with a high level of stress. This paper aims to examine the association between nurses' emotional intelligence (EI) and stress at workplace during COVID-19 pandemic. The four domains of EI (self-awareness, self-management, social awareness, and relation management) were linked to nurses' stress at workplace. Data were collected from 268 nurses at Egyptian healthcare institutions, between August and December 2020. The research findings indicated that Egyptian nurses show a moderate level of EI competencies, and experience a high level of stress at workplace, due to the COVID-19 pandemic. A negative relationship between each of the four components that define EI and nurses' stress and workplace was also existed. Research implications and directions for future research are presented.
Purpose: Transformational leadership (TL) has been recognized as one of the most important factor... more Purpose: Transformational leadership (TL) has been recognized as one of the most important factor influencing innovation. It is argued that this style plays an essential role in developing the process, structure and climate for organizations to become innovative. This research aims to examine the impact of TL on two aspects of innovation namely product and process innovation. Design/Methodology/Approach: The quantitative and explanatory analysis was taken by using the Structural equations modeling (SEM) with AMOS 20 to examine the relationship between TL and innovation. Research data were collected through a survey method. The sample result was determined by the probability stratified sampling technique of about 310 employees at 27 banks in Lebanon. Findings: The findings confirmed the importance of TL in enhancing innovation in banking sector. The main implication of the research highlights that individualized consideration is the most important predictor of product and process innovation followed by, inspirational motivation and idealized influence, respectively, whereas, intellectual stimulation has insignificant influence on product and process innovation. Practical Implications Findings point to how transformational style of leadership produce better outcomes for the banks by mobilizing employees to engage in innovative products and processes. Originality/Value: These findings extends the understanding of the processes through which transformational styles of leadership stimulate innovation, and also highlight the benefits gained by cultivating more transformational styles of leadership to generate more innovative outcomes.
BAU journal - creative sustainable development, 2020
This paper intends to review a flow of previous literature on the antecedents of career developme... more This paper intends to review a flow of previous literature on the antecedents of career development success over ten years, from 2008 to 2018. A systematic literature review has been employed to extract the constitution of literature. A total of 41 relevant articles have been extracted from 16 different top ranked journals. Drawing on the literature, a conceptual model is provided as a clear depiction of what has been studied. Specifically, dependent, independents, mediators, and moderators variables are determined. The systematic literature review identifies six main themes; leadership, organizational and individual commitment, talent management, human resources management practices, career management strategy, and learning and development, determining antecedents of career development success. Literature in this area have offered much attention to both of the Exchange Theory and the Social Learning Theory. The paper advances the career development literature by presenting one of the fewest attempt to systematically review antecedent of career development, with a conceptual framework.
Kingdom. I declare that this thesis is based on my own original work except for quotations and ci... more Kingdom. I declare that this thesis is based on my own original work except for quotations and citations which I have duly acknowledged. I also declare that this thesis has not been previously or concurrently submitted, either in whole or in part, for any other qualification at the University of Stirling or other institutions. I am responsible for any errors and omissions present in the thesis. Signed Nasser Easa February 2012 My love and thanks also go to my family for their constant and untiring support-brothers, sisters, brother-in-law and mother-in-law. Very deep warm thanks and "Doaa" also go to my Dad, Mum and father-in-law who had given me much support during their life. They are always in my memory and I will miss them forever. To my wife Manal-words alone cannot describe how thankful and blessed I am to have her love, patience, understanding and support. To her this thesis is dedicated. To my lovely daughter, Hager and my lovely son, Mohammed, who have kept me cheerful all the time by their playfulness, smiles and laughter. I love them dearly and I hope they will be successful in their lives.
HUMAN RESOURCES MANAGEMENT PRACTICES AND EMPLOYEE ENGAGEMENT: KNOWN AND UNKNOWN ASPECTS IN THE LITERATURE, 2020
The relationship between Human Resources Management Practices (HRMP) and employee engagement has ... more The relationship between Human Resources Management Practices (HRMP) and employee engagement has gained significant attention form scholars. Despite the importance of HRMP and its influence on employee engagement in the industry, little research has been done in terms of cultivating a systematic literature review in the subject area. Therefore, this paper aims to present a systematic literature review of articles based on forty highly ranked journals during the period of 1990 to 2017. The paper investigates the historical developments of Human Resources Management (HRM), HRMP, and employee engagement in order to present the conceptual evolvement and elaboration of the relationship between HRMP, and employee engagement. The literature highlighted that properly implementing HRMP influences employee engagement, and how this relationship positively affects the overall performance. In this term, a proposed framework is presented. Finally, the research limitations and avenues for future r...
In 1995, Nonaka and Takeuchi proposed a model for creating knowledge in organizations. They argue... more In 1995, Nonaka and Takeuchi proposed a model for creating knowledge in organizations. They argued that the success of many Japanese firms depends on their ability to create new organisational knowledge through a cyclic model of continuous interactions and transformation of tacit and explicit knowledge on three levels: individuals, groups and organizations. This occurs through the four processes of socialisation, externalisation, combination, and internalisation, as depicted in their SECI model. This model has become widely accepted by scholars and widely quoted in approaches to classifying, creating, documenting, sharing and transferring and knowledge, from a (knowledge management) KM perspective, (Haggie and Kingston, 2003; Aurum et al., 2008). The following figure describes the four processes of SECI model.
This paper aims to examine the views of the global knowledge management (KM) community on the res... more This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes. An interview study spanning 222 informants in 38 countries was launched to collect data on KM expert views concerning the future research needs of the KM field. The value contribution of KM requires more research despite experts agreeing on the complexities involved in solving this challenge. Further research areas identified were related to the influence of KM to support business strategy, intellectual capital, decision-making, knowledge sharing, organizational learning, innovation performance, productivity and competitive advantage. The sample is dominated by European-based KM experts and the self-selecting sampling approach that was used by relying on the networks of each partner could have biased the structure of this sample. The recognition of the complexity to demonstrate the value contribution of KM...
1Concept of Knowledge creation process in organisation In 1995, Nonaka and Takeuchi proposed a mo... more 1Concept of Knowledge creation process in organisation In 1995, Nonaka and Takeuchi proposed a model for creating knowledge in organizations. They argued that the success of many Japanese firms depends on their ability to create new organisational knowledge through a cyclic model of continuous interactions and transformation of tacit and explicit knowledge on three levels: individuals, groups and organizations. This occurs through the four processes of socialisation, externalisation, combination, and internalisation, as depicted in their SECI model. This model has become widely accepted by scholars and widely quoted in approaches to classifying, creating, documenting, sharing and transferring and knowledge, from a (knowledge management) KM perspective, (Haggie and Kingston, 2003; Aurum et al., 2008). The following figure describes the four processes of SECI model.
International Journal of Customer Relationship Marketing and Management, 2020
This paper aims to review the literature over the past 10 years related to employer branding by s... more This paper aims to review the literature over the past 10 years related to employer branding by shedding light on its role of enhancing employer attractiveness, employee engagement, and retention. The paper offers a better understanding for the literature gap related to the employer branding field. A systematic review of 33 articles published between 2010 and 2019 was conducted in which the reviewed papers were classified depending on electronic databases, namely Emerald, Science Direct, and Business Source Complete. The research findings were analyzed based on two classifications: descriptive and main topic analysis. The majority of the reviewed articles were empirical studies published during the year 2018, revealing the importance of employer branding by creating employer attractiveness, employee engagement, and employee retention, in addition to focusing on employee retention as a main tool for achieving a competitive advantage.
This study aims to investigate the impact of selected factors (website quality, website brand, tr... more This study aims to investigate the impact of selected factors (website quality, website brand, trust, SNS usage through mobile application, eWOM, and mobile phone addiction) on online purchase intention during the COVID-19 pandemic. The study also investigates the mediating impact of trust on the association between website quality, website brand, and online purchase intention. Data were collected from 226 Facebook users in Lebanon. The hierarchical regression analysis was used to evaluate the impact of these factors on online purchase intention. The results show that only website brand and mobile phone addiction were significantly related to online purchase intention. It was also found that trust does not have a mediation effect on the relationship between website brand and online purchase intention. However, trust can be considered as a partial mediator of the relationship between website quality and online purchase intention. Finally, practical implications are discussed. Then di...
COVID-19 has brought much stress to healthcare workers in globe. Nursing is one of the main occup... more COVID-19 has brought much stress to healthcare workers in globe. Nursing is one of the main occupations with a high level of stress. This paper aims to examine the association between nurses’ emotional intelligence (EI) and stress at workplace during COVID-19 pandemic. The four domains of EI (self-awareness, self-management, social awareness, and relation management) were linked to nurses’ stress at workplace. Data were collected from 268 nurses at Egyptian healthcare institutions, between August and December 2020. The research findings indicated that Egyptian nurses show a moderate level of EI competencies, and experience a high level of stress at workplace, due to the COVID-19 pandemic. A negative relationship between each of the four components that define EI and nurses’ stress and workplace was also existed. Research implications and directions for future research are presented.
Knowledge is considered the main critical resource for competitive advantage. By encouraging a kn... more Knowledge is considered the main critical resource for competitive advantage. By encouraging a knowledge‐sharing culture within service settings such as banks, the quality of service is enhanced and the opportunities for innovation is created. This research seeks to test the relationship between knowledge sharing (KS) and innovation. A quantitative and explanatory analysis was done by using Structural equations modeling (SEM) to investigate the effect of KS on process and product innovation. Research data were collected through a survey method. The sample result was determined through a probability stratified sampling technique of about 310 employees at 27 banks in Lebanon. The findings confirmed the vital role played by KS in enhancing innovation. The main implications of the research emphasize that knowledge sharing is the most important predictor of process innovation followed by product innovation. The findings highlight how KS produces better outcomes for banks by mobilizing em...
This paper intends to review a flow of previous literature on the antecedents of career developme... more This paper intends to review a flow of previous literature on the antecedents of career development success over ten years, from 2008 to 2018. A systematic literature review has been employed to extract the constitution of literature. A total of 41 relevant articles have been extracted from 16 different top ranked journals. Drawing on the literature, a conceptual model is provided as a clear depiction of what has been studied. Specifically, dependent, independents, mediators, and moderators variables are determined. The systematic literature review identifies six main themes; leadership, organizational and individual commitment, talent management, human resources management practices, career management strategy, and learning and development, determining antecedents of career development success. Literature in this area have offered much attention to both of the Exchange Theory and the Social Learning Theory. The paper advances the career development literature by presenting one of t...
The aim of this paper is to examine the influence of employee personality traits on the response ... more The aim of this paper is to examine the influence of employee personality traits on the response to a psychological contract breach within the Lebanese context. It specifically examines the influence of various typologies on job satisfaction, trust, loyalty, organizational commitment, and delves deeper into the result of having the psychological contract breached. A total of 30 comprehensive interviews were conducted in order to examine employee reactions to breach of the psychological contract, along with a qualitative analysis of their personality according to the Big Five personality trait model. The findings demonstrate that the concept of a “psychological contract” is not familiar within the Lebanese context. The relationship between one’s personality trait and the response to the psychological contract breach are also new concepts within the Lebanese context. The findings suggest that there is a strong relationship between employee personality traits and the response to the pe...
ThisarticleaimstoinvestigatetheimpactofsocialmediastrategiesonstudentsatisfactionatEgyptian unive... more ThisarticleaimstoinvestigatetheimpactofsocialmediastrategiesonstudentsatisfactionatEgyptian universities.Theresearchemployedfoursocialmediastrategies(thePredictivePractitioner,Creative Experimenter, Social Media Champion and Social Media Transformer). A survey was posted to studentsFacebookgroupsindifferentuniversities.530studentsfromtheuniversitiesofAlexandria, Tanta Damanhour, Kafrelsheikh, Damietta, and Suez responded to the survey. It was noted that Facebookwasthemostcommonsocialmediaplatformused.ThePredictivePractitioner,Creative Experimenter,andSocialMediaChampionstrategieswerenotclearlyimplemented,asopposedto theSocialMediaTransformer.Itwasnotedthattherewasalackofsatisfactionofstudentswiththe informationreliability,responsivenessandprivacyfacultiesunusuallypostedonFacebook.Ithas beenfoundthatthefoursocialmediastrategiesaccountforpositivelyinfluencingstudentsatisfaction atEgyptianuniversities.
International Journal of Human Resource Studies, 2019
The objective of the research is to investigate, examine and analyze the impact of human resource... more The objective of the research is to investigate, examine and analyze the impact of human resources management practices on the performance of the employees in the Bahrain Airport Services Company (BAS). The data was collected through a questionnaire that has been designed. The questionnaire was distributed to a random sample consisting of 346 employees representing the researched community. Software package SPSS 22, was used for data analysis. Analytical and descriptive methods were employed to answer the research questions and to test the research hypotheses. The results indicated that there is a statistically significant impact of human resources management practices on the performance of the employees in the Bahrain Airport Services Company (BAS). Finally, some recommendations have been suggested.
In this research, we investigated the complex relationship between Islamic religious beliefs and ... more In this research, we investigated the complex relationship between Islamic religious beliefs and corporate social responsibility (CSR) attitudes and behaviour. We defined four aspects of religiosity, four types of individual attitudes toward CSR, and five types of CSR behaviour. The empirical analysis of the responses of 274 questionnaires showed that there is a very different picture of the Islamic religiosity of the Egyptian managers, with low correlations between the cognitive, intrinsic, extrinsic, and behavioural aspects of religiosity. The results show that there are significant and negative impacts of Islamic religious beliefs on various types of CSR attitudes and behaviour. The joint mediating role of attitudes toward CSR is almost non-existent and Islamic religious beliefs exert a direct impact on CSR behaviour. Our findings offer important implications for CSR scholars to use a multidimensional measure to assess the religious beliefs of managers and their impacts on CSR at...
This study aims to investigate the impact of selected factors (website quality, website brand, tr... more This study aims to investigate the impact of selected factors (website quality, website brand, trust, SNS usage through mobile application, eWOM, and mobile phone addiction) on online purchase intention during the COVID-19 pandemic. The study also investigates the mediating impact of trust on the association between website quality, website brand, and online purchase intention. Data were collected from 226 Facebook users in Lebanon. The hierarchical regression analysis was used to evaluate the impact of these factors on online purchase intention. The results show that only website brand and mobile phone addiction were significantly related to online purchase intention. It was also found that trust does not have a mediation effect on the relationship between website brand and online purchase intention. However, trust can be considered as a partial mediator of the relationship between website quality and online purchase intention. Finally, practical implications are discussed. Then di...
The consequences of the Covid-19 pandemic have brought many challenges for the financial sector. ... more The consequences of the Covid-19 pandemic have brought many challenges for the financial sector. Banks are strongly required to introduce stimulus financial, business, and operational implications to prove their value to society. Therefore, this paper aims to discuss the role of transformational leadership and knowledge sharing in boosting banking on innovation in the Covid-19 era. Thirty-two in-depth interviews were conducted with bankers working in 15 leading banks in Lebanon. Content analysis was used to investigate the research aims. The findings highlight that developing a knowledge-sharing culture by leaders exhibiting transformational behavior have a powerful and reinforcing influence on generating new ideas, products, and processes. Leaders allow knowledge sharing on improving and expanding online and digital banking services to further streamline banking operations during the pandemic. Research implications and directions for future research are presented.
COVID-19 has brought much stress to healthcare workers in globe. Nursing is one of the main occup... more COVID-19 has brought much stress to healthcare workers in globe. Nursing is one of the main occupations with a high level of stress. This paper aims to examine the association between nurses' emotional intelligence (EI) and stress at workplace during COVID-19 pandemic. The four domains of EI (self-awareness, self-management, social awareness, and relation management) were linked to nurses' stress at workplace. Data were collected from 268 nurses at Egyptian healthcare institutions, between August and December 2020. The research findings indicated that Egyptian nurses show a moderate level of EI competencies, and experience a high level of stress at workplace, due to the COVID-19 pandemic. A negative relationship between each of the four components that define EI and nurses' stress and workplace was also existed. Research implications and directions for future research are presented.
Purpose: Transformational leadership (TL) has been recognized as one of the most important factor... more Purpose: Transformational leadership (TL) has been recognized as one of the most important factor influencing innovation. It is argued that this style plays an essential role in developing the process, structure and climate for organizations to become innovative. This research aims to examine the impact of TL on two aspects of innovation namely product and process innovation. Design/Methodology/Approach: The quantitative and explanatory analysis was taken by using the Structural equations modeling (SEM) with AMOS 20 to examine the relationship between TL and innovation. Research data were collected through a survey method. The sample result was determined by the probability stratified sampling technique of about 310 employees at 27 banks in Lebanon. Findings: The findings confirmed the importance of TL in enhancing innovation in banking sector. The main implication of the research highlights that individualized consideration is the most important predictor of product and process innovation followed by, inspirational motivation and idealized influence, respectively, whereas, intellectual stimulation has insignificant influence on product and process innovation. Practical Implications Findings point to how transformational style of leadership produce better outcomes for the banks by mobilizing employees to engage in innovative products and processes. Originality/Value: These findings extends the understanding of the processes through which transformational styles of leadership stimulate innovation, and also highlight the benefits gained by cultivating more transformational styles of leadership to generate more innovative outcomes.
BAU journal - creative sustainable development, 2020
This paper intends to review a flow of previous literature on the antecedents of career developme... more This paper intends to review a flow of previous literature on the antecedents of career development success over ten years, from 2008 to 2018. A systematic literature review has been employed to extract the constitution of literature. A total of 41 relevant articles have been extracted from 16 different top ranked journals. Drawing on the literature, a conceptual model is provided as a clear depiction of what has been studied. Specifically, dependent, independents, mediators, and moderators variables are determined. The systematic literature review identifies six main themes; leadership, organizational and individual commitment, talent management, human resources management practices, career management strategy, and learning and development, determining antecedents of career development success. Literature in this area have offered much attention to both of the Exchange Theory and the Social Learning Theory. The paper advances the career development literature by presenting one of the fewest attempt to systematically review antecedent of career development, with a conceptual framework.
Kingdom. I declare that this thesis is based on my own original work except for quotations and ci... more Kingdom. I declare that this thesis is based on my own original work except for quotations and citations which I have duly acknowledged. I also declare that this thesis has not been previously or concurrently submitted, either in whole or in part, for any other qualification at the University of Stirling or other institutions. I am responsible for any errors and omissions present in the thesis. Signed Nasser Easa February 2012 My love and thanks also go to my family for their constant and untiring support-brothers, sisters, brother-in-law and mother-in-law. Very deep warm thanks and "Doaa" also go to my Dad, Mum and father-in-law who had given me much support during their life. They are always in my memory and I will miss them forever. To my wife Manal-words alone cannot describe how thankful and blessed I am to have her love, patience, understanding and support. To her this thesis is dedicated. To my lovely daughter, Hager and my lovely son, Mohammed, who have kept me cheerful all the time by their playfulness, smiles and laughter. I love them dearly and I hope they will be successful in their lives.
HUMAN RESOURCES MANAGEMENT PRACTICES AND EMPLOYEE ENGAGEMENT: KNOWN AND UNKNOWN ASPECTS IN THE LITERATURE, 2020
The relationship between Human Resources Management Practices (HRMP) and employee engagement has ... more The relationship between Human Resources Management Practices (HRMP) and employee engagement has gained significant attention form scholars. Despite the importance of HRMP and its influence on employee engagement in the industry, little research has been done in terms of cultivating a systematic literature review in the subject area. Therefore, this paper aims to present a systematic literature review of articles based on forty highly ranked journals during the period of 1990 to 2017. The paper investigates the historical developments of Human Resources Management (HRM), HRMP, and employee engagement in order to present the conceptual evolvement and elaboration of the relationship between HRMP, and employee engagement. The literature highlighted that properly implementing HRMP influences employee engagement, and how this relationship positively affects the overall performance. In this term, a proposed framework is presented. Finally, the research limitations and avenues for future r...
In 1995, Nonaka and Takeuchi proposed a model for creating knowledge in organizations. They argue... more In 1995, Nonaka and Takeuchi proposed a model for creating knowledge in organizations. They argued that the success of many Japanese firms depends on their ability to create new organisational knowledge through a cyclic model of continuous interactions and transformation of tacit and explicit knowledge on three levels: individuals, groups and organizations. This occurs through the four processes of socialisation, externalisation, combination, and internalisation, as depicted in their SECI model. This model has become widely accepted by scholars and widely quoted in approaches to classifying, creating, documenting, sharing and transferring and knowledge, from a (knowledge management) KM perspective, (Haggie and Kingston, 2003; Aurum et al., 2008). The following figure describes the four processes of SECI model.
This paper aims to examine the views of the global knowledge management (KM) community on the res... more This paper aims to examine the views of the global knowledge management (KM) community on the research area of KM and business performance and identify key future research themes. An interview study spanning 222 informants in 38 countries was launched to collect data on KM expert views concerning the future research needs of the KM field. The value contribution of KM requires more research despite experts agreeing on the complexities involved in solving this challenge. Further research areas identified were related to the influence of KM to support business strategy, intellectual capital, decision-making, knowledge sharing, organizational learning, innovation performance, productivity and competitive advantage. The sample is dominated by European-based KM experts and the self-selecting sampling approach that was used by relying on the networks of each partner could have biased the structure of this sample. The recognition of the complexity to demonstrate the value contribution of KM...
1Concept of Knowledge creation process in organisation In 1995, Nonaka and Takeuchi proposed a mo... more 1Concept of Knowledge creation process in organisation In 1995, Nonaka and Takeuchi proposed a model for creating knowledge in organizations. They argued that the success of many Japanese firms depends on their ability to create new organisational knowledge through a cyclic model of continuous interactions and transformation of tacit and explicit knowledge on three levels: individuals, groups and organizations. This occurs through the four processes of socialisation, externalisation, combination, and internalisation, as depicted in their SECI model. This model has become widely accepted by scholars and widely quoted in approaches to classifying, creating, documenting, sharing and transferring and knowledge, from a (knowledge management) KM perspective, (Haggie and Kingston, 2003; Aurum et al., 2008). The following figure describes the four processes of SECI model.
International Journal of Customer Relationship Marketing and Management, 2020
This paper aims to review the literature over the past 10 years related to employer branding by s... more This paper aims to review the literature over the past 10 years related to employer branding by shedding light on its role of enhancing employer attractiveness, employee engagement, and retention. The paper offers a better understanding for the literature gap related to the employer branding field. A systematic review of 33 articles published between 2010 and 2019 was conducted in which the reviewed papers were classified depending on electronic databases, namely Emerald, Science Direct, and Business Source Complete. The research findings were analyzed based on two classifications: descriptive and main topic analysis. The majority of the reviewed articles were empirical studies published during the year 2018, revealing the importance of employer branding by creating employer attractiveness, employee engagement, and employee retention, in addition to focusing on employee retention as a main tool for achieving a competitive advantage.
This study aims to investigate the impact of selected factors (website quality, website brand, tr... more This study aims to investigate the impact of selected factors (website quality, website brand, trust, SNS usage through mobile application, eWOM, and mobile phone addiction) on online purchase intention during the COVID-19 pandemic. The study also investigates the mediating impact of trust on the association between website quality, website brand, and online purchase intention. Data were collected from 226 Facebook users in Lebanon. The hierarchical regression analysis was used to evaluate the impact of these factors on online purchase intention. The results show that only website brand and mobile phone addiction were significantly related to online purchase intention. It was also found that trust does not have a mediation effect on the relationship between website brand and online purchase intention. However, trust can be considered as a partial mediator of the relationship between website quality and online purchase intention. Finally, practical implications are discussed. Then di...
COVID-19 has brought much stress to healthcare workers in globe. Nursing is one of the main occup... more COVID-19 has brought much stress to healthcare workers in globe. Nursing is one of the main occupations with a high level of stress. This paper aims to examine the association between nurses’ emotional intelligence (EI) and stress at workplace during COVID-19 pandemic. The four domains of EI (self-awareness, self-management, social awareness, and relation management) were linked to nurses’ stress at workplace. Data were collected from 268 nurses at Egyptian healthcare institutions, between August and December 2020. The research findings indicated that Egyptian nurses show a moderate level of EI competencies, and experience a high level of stress at workplace, due to the COVID-19 pandemic. A negative relationship between each of the four components that define EI and nurses’ stress and workplace was also existed. Research implications and directions for future research are presented.
Knowledge is considered the main critical resource for competitive advantage. By encouraging a kn... more Knowledge is considered the main critical resource for competitive advantage. By encouraging a knowledge‐sharing culture within service settings such as banks, the quality of service is enhanced and the opportunities for innovation is created. This research seeks to test the relationship between knowledge sharing (KS) and innovation. A quantitative and explanatory analysis was done by using Structural equations modeling (SEM) to investigate the effect of KS on process and product innovation. Research data were collected through a survey method. The sample result was determined through a probability stratified sampling technique of about 310 employees at 27 banks in Lebanon. The findings confirmed the vital role played by KS in enhancing innovation. The main implications of the research emphasize that knowledge sharing is the most important predictor of process innovation followed by product innovation. The findings highlight how KS produces better outcomes for banks by mobilizing em...
This paper intends to review a flow of previous literature on the antecedents of career developme... more This paper intends to review a flow of previous literature on the antecedents of career development success over ten years, from 2008 to 2018. A systematic literature review has been employed to extract the constitution of literature. A total of 41 relevant articles have been extracted from 16 different top ranked journals. Drawing on the literature, a conceptual model is provided as a clear depiction of what has been studied. Specifically, dependent, independents, mediators, and moderators variables are determined. The systematic literature review identifies six main themes; leadership, organizational and individual commitment, talent management, human resources management practices, career management strategy, and learning and development, determining antecedents of career development success. Literature in this area have offered much attention to both of the Exchange Theory and the Social Learning Theory. The paper advances the career development literature by presenting one of t...
The aim of this paper is to examine the influence of employee personality traits on the response ... more The aim of this paper is to examine the influence of employee personality traits on the response to a psychological contract breach within the Lebanese context. It specifically examines the influence of various typologies on job satisfaction, trust, loyalty, organizational commitment, and delves deeper into the result of having the psychological contract breached. A total of 30 comprehensive interviews were conducted in order to examine employee reactions to breach of the psychological contract, along with a qualitative analysis of their personality according to the Big Five personality trait model. The findings demonstrate that the concept of a “psychological contract” is not familiar within the Lebanese context. The relationship between one’s personality trait and the response to the psychological contract breach are also new concepts within the Lebanese context. The findings suggest that there is a strong relationship between employee personality traits and the response to the pe...
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Papers by Nasser Easa