This paper presents results from an action research study into a strategic change process in an o... more This paper presents results from an action research study into a strategic change process in an organization, which aims to establish new innovation practices through introduction of a new digital idea processing system. For the research we have interviewed employees in order to gather different meanings that have emerged once the new system has come in touch with actual work practices. The results are related theoretically to science and technology studies. Based on the results we propose a participative co-design method for providing a platform for the negotiation of these meanings. JUHA KRONQVIST Aalto University School of Art and Design / CICERO Learning Network Department of Media, Mmedia Lab [email protected] ANNA SALMI Aalto University School of Science and Technology Department of Industrial Engineering and Management, SimLab [email protected] PäIVI PÖYRY-LASSILA Aalto University School of Science and Technology Department of Industrial Engineering and Management, SimL...
Co-creation is a method of development that engages learners, encourages creativity and yields co... more Co-creation is a method of development that engages learners, encourages creativity and yields concrete results. The goal of the research process described in this article was to examine public health nursing students' experiences of co-creation in well-being and health promotion during a course. Laurea's Strategy 2030 emphasises a student-centric approach. The student is seen as an active developer, building their own competence based on the needs of the labour market. A particular focus of public health nurse education is the promotion of well-being and health. According to Laurea's Learning by Developing model, partners from the world of work are always involved in the learning. The course described in this article involved several institutions of well-being and health promotion from the Vantaa region. The course was carried out as part of Laurea's Co-creation Orchestration project, which aimed to enable the development of well-being and health services using the methods of co-creation. CO-CREATION AS A PEDAGOGICAL METHOD Co-creation means interactive, creative, goal-driven work based on equality among participants. Different education and experience backgrounds are seen as an asset among co-creation participants. Professional roles and positions in the organisation are secondary and everyone's contribution is seen as equally valuable. Diversity among participants brings different perspectives to the development, which can be used in the creation of new understanding and knowledge in a goal-driven way. (Bovill 2011, Pöyry-Lassila 2017.) Temple Clothier and Matheson (2019) describe co-creation as a pedagogical method. According to them, co-creation builds creative meaning that improves motivation. The concrete goals of co-creation and the close cooperation with other learners maintain motivation throughout the learning process. Even though students
Living lab is an open innovation approach highlighting active user involvement, multi-stakeholder... more Living lab is an open innovation approach highlighting active user involvement, multi-stakeholder collaboration while conducing testing and development activities in real-life settings across the different innovation process stages. Partially sequential mixed method approach was applied to evaluate more in-depth what kind of business models living labs are following as well as identifying the underlying factors influencing the business model selections. The sample group consisted 15 health and wellbeing living lab organizations from eight different countries. Findings indicate that all sample group organizations were about to change their business model strategy in near future, thus indicating that the living lab business models are not yet stabilized. The following four different change strategies were identified: "Fine tuning", "Minor adjustment", "Rescoping" and "Frog leaping". Factors influencing business model selections and change strate...
Product Validation in Health (ProVaHealth) was an Interreg Baltic Sea Region funded three years p... more Product Validation in Health (ProVaHealth) was an Interreg Baltic Sea Region funded three years project (October 2017 to March 2020) to stimulate collaboration between fifteen health and wellbeing living labs across the Baltic Sea. Living lab by definition is a multi-stakeholder driven user-centered open innovation approach to co-create and test novel solutions in real-life environments. This report presents the key findings regarding the development efforts to co-create sustainable business models and services for living labs to support SMEs and start-ups internationalization efforts
Recently, an increasing number of design and innovation projects apply co-creation as a process, ... more Recently, an increasing number of design and innovation projects apply co-creation as a process, agenda or tool. Beyond the field of design, these projects often include multiple disciplines such as marketing, service development and innovation, and management and organization studies. In marketing, Ramaswamy and Gouillart (2010) describe a co-creation approach to process design as involving several different stakeholders, exploring their experiences, organizing participatory workshops for improving interactions and building platforms for new interactions and continuous dialogue. In design, while different institutions define the term slightly differently (Mattelmäki & Sleeswijk Visser, 2011), co-creation is widely understood as practices where a design practice and one or more communities of practice participate in creating new desired futures (Holmlid, Mattelmäki, Sleeswijk Visser, & Vaajakallio, 2015). In this paper, co-creation refers to the entire process of a design or innovat...
Ds 58 6 Proceedings of Iced 09 the 17th International Conference on Engineering Design Vol 6 Design Methods and Tools Palo Alto Ca Usa 24 27 08 2009, 2009
Collaborative design activity can provide creative design solutions as well as be a source of enr... more Collaborative design activity can provide creative design solutions as well as be a source of enrichment for all participants. Nevertheless, instantiating collaboration among team members coming from ...
This paper focuses on organizational change as a co-design challenge. Organizational change is ad... more This paper focuses on organizational change as a co-design challenge. Organizational change is addressed as a human process of relating that takes place in various interactions. This paper aims to contribute to a better understanding of what to consider when designers are facilitating co-design for organizational change. We draw from literature on both human-oriented organizational change and co-design. To illustrate how interactions take place in an organizational co-design project, we discuss accounts from a research project that aimed at improving collaborative innovation practices. We highlight that the meanings for change surfaced within organizations and in interaction. We bring to light the in-between space revolving around the two organizations: the facilitator team and the company project team. This temporary in-between space of co-design is facilitated by designers but filled in by participants' engagement and entangled interactions.
International Journal of Ambient Computing and Intelligence
This paper examines the employment of design methods in combination with SimLab™ process simulati... more This paper examines the employment of design methods in combination with SimLab™ process simulation method in the context of developing IT-based support and processes for the fuzzy-front end innovation in a real-world organizational setting. The authors bring together theories and concepts from the fields of design studies and knowledge management across boundaries. They use these theories, rooted in the practice-based perspective, as analytical lenses in the case study. Acting at the interface of different knowledge domains, the authors look into the role of empathy-laden boundary objects as potential enablers of boundary spanning. The authors present empirically grounded findings from an ongoing research project with an emphasis on the methods and techniques employed. Their empirical data consists of recorded and transcribed group discussions from a participatory workshop, and individual thematic interviews have been used as raw material for constructing the process map, personas ...
Ds 58 6 Proceedings of Iced 09 the 17th International Conference on Engineering Design Vol 6 Design Methods and Tools Palo Alto Ca Usa 24 27 08 2009, 2009
Collaborative design activity can provide creative design solutions as well as be a source of enr... more Collaborative design activity can provide creative design solutions as well as be a source of enrichment for all participants. Nevertheless, instantiating collaboration among team members coming from ...
Ds 58 6 Proceedings of Iced 09 the 17th International Conference on Engineering Design Vol 6 Design Methods and Tools Palo Alto Ca Usa 24 27 08 2009, 2009
Collaborative design activity can provide creative design solutions as well as be a source of enr... more Collaborative design activity can provide creative design solutions as well as be a source of enrichment for all participants. Nevertheless, instantiating collaboration among team members coming from ...
This paper presents results from an action research study into a strategic change process in an o... more This paper presents results from an action research study into a strategic change process in an organization, which aims to establish new innovation practices through introduction of a new digital idea processing system. For the research we have interviewed employees in order to gather different meanings that have emerged once the new system has come in touch with actual work practices. The results are related theoretically to science and technology studies. Based on the results we propose a participative co-design method for providing a platform for the negotiation of these meanings. JUHA KRONQVIST Aalto University School of Art and Design / CICERO Learning Network Department of Media, Mmedia Lab [email protected] ANNA SALMI Aalto University School of Science and Technology Department of Industrial Engineering and Management, SimLab [email protected] PäIVI PÖYRY-LASSILA Aalto University School of Science and Technology Department of Industrial Engineering and Management, SimL...
Co-creation is a method of development that engages learners, encourages creativity and yields co... more Co-creation is a method of development that engages learners, encourages creativity and yields concrete results. The goal of the research process described in this article was to examine public health nursing students' experiences of co-creation in well-being and health promotion during a course. Laurea's Strategy 2030 emphasises a student-centric approach. The student is seen as an active developer, building their own competence based on the needs of the labour market. A particular focus of public health nurse education is the promotion of well-being and health. According to Laurea's Learning by Developing model, partners from the world of work are always involved in the learning. The course described in this article involved several institutions of well-being and health promotion from the Vantaa region. The course was carried out as part of Laurea's Co-creation Orchestration project, which aimed to enable the development of well-being and health services using the methods of co-creation. CO-CREATION AS A PEDAGOGICAL METHOD Co-creation means interactive, creative, goal-driven work based on equality among participants. Different education and experience backgrounds are seen as an asset among co-creation participants. Professional roles and positions in the organisation are secondary and everyone's contribution is seen as equally valuable. Diversity among participants brings different perspectives to the development, which can be used in the creation of new understanding and knowledge in a goal-driven way. (Bovill 2011, Pöyry-Lassila 2017.) Temple Clothier and Matheson (2019) describe co-creation as a pedagogical method. According to them, co-creation builds creative meaning that improves motivation. The concrete goals of co-creation and the close cooperation with other learners maintain motivation throughout the learning process. Even though students
Living lab is an open innovation approach highlighting active user involvement, multi-stakeholder... more Living lab is an open innovation approach highlighting active user involvement, multi-stakeholder collaboration while conducing testing and development activities in real-life settings across the different innovation process stages. Partially sequential mixed method approach was applied to evaluate more in-depth what kind of business models living labs are following as well as identifying the underlying factors influencing the business model selections. The sample group consisted 15 health and wellbeing living lab organizations from eight different countries. Findings indicate that all sample group organizations were about to change their business model strategy in near future, thus indicating that the living lab business models are not yet stabilized. The following four different change strategies were identified: "Fine tuning", "Minor adjustment", "Rescoping" and "Frog leaping". Factors influencing business model selections and change strate...
Product Validation in Health (ProVaHealth) was an Interreg Baltic Sea Region funded three years p... more Product Validation in Health (ProVaHealth) was an Interreg Baltic Sea Region funded three years project (October 2017 to March 2020) to stimulate collaboration between fifteen health and wellbeing living labs across the Baltic Sea. Living lab by definition is a multi-stakeholder driven user-centered open innovation approach to co-create and test novel solutions in real-life environments. This report presents the key findings regarding the development efforts to co-create sustainable business models and services for living labs to support SMEs and start-ups internationalization efforts
Recently, an increasing number of design and innovation projects apply co-creation as a process, ... more Recently, an increasing number of design and innovation projects apply co-creation as a process, agenda or tool. Beyond the field of design, these projects often include multiple disciplines such as marketing, service development and innovation, and management and organization studies. In marketing, Ramaswamy and Gouillart (2010) describe a co-creation approach to process design as involving several different stakeholders, exploring their experiences, organizing participatory workshops for improving interactions and building platforms for new interactions and continuous dialogue. In design, while different institutions define the term slightly differently (Mattelmäki & Sleeswijk Visser, 2011), co-creation is widely understood as practices where a design practice and one or more communities of practice participate in creating new desired futures (Holmlid, Mattelmäki, Sleeswijk Visser, & Vaajakallio, 2015). In this paper, co-creation refers to the entire process of a design or innovat...
Ds 58 6 Proceedings of Iced 09 the 17th International Conference on Engineering Design Vol 6 Design Methods and Tools Palo Alto Ca Usa 24 27 08 2009, 2009
Collaborative design activity can provide creative design solutions as well as be a source of enr... more Collaborative design activity can provide creative design solutions as well as be a source of enrichment for all participants. Nevertheless, instantiating collaboration among team members coming from ...
This paper focuses on organizational change as a co-design challenge. Organizational change is ad... more This paper focuses on organizational change as a co-design challenge. Organizational change is addressed as a human process of relating that takes place in various interactions. This paper aims to contribute to a better understanding of what to consider when designers are facilitating co-design for organizational change. We draw from literature on both human-oriented organizational change and co-design. To illustrate how interactions take place in an organizational co-design project, we discuss accounts from a research project that aimed at improving collaborative innovation practices. We highlight that the meanings for change surfaced within organizations and in interaction. We bring to light the in-between space revolving around the two organizations: the facilitator team and the company project team. This temporary in-between space of co-design is facilitated by designers but filled in by participants' engagement and entangled interactions.
International Journal of Ambient Computing and Intelligence
This paper examines the employment of design methods in combination with SimLab™ process simulati... more This paper examines the employment of design methods in combination with SimLab™ process simulation method in the context of developing IT-based support and processes for the fuzzy-front end innovation in a real-world organizational setting. The authors bring together theories and concepts from the fields of design studies and knowledge management across boundaries. They use these theories, rooted in the practice-based perspective, as analytical lenses in the case study. Acting at the interface of different knowledge domains, the authors look into the role of empathy-laden boundary objects as potential enablers of boundary spanning. The authors present empirically grounded findings from an ongoing research project with an emphasis on the methods and techniques employed. Their empirical data consists of recorded and transcribed group discussions from a participatory workshop, and individual thematic interviews have been used as raw material for constructing the process map, personas ...
Ds 58 6 Proceedings of Iced 09 the 17th International Conference on Engineering Design Vol 6 Design Methods and Tools Palo Alto Ca Usa 24 27 08 2009, 2009
Collaborative design activity can provide creative design solutions as well as be a source of enr... more Collaborative design activity can provide creative design solutions as well as be a source of enrichment for all participants. Nevertheless, instantiating collaboration among team members coming from ...
Ds 58 6 Proceedings of Iced 09 the 17th International Conference on Engineering Design Vol 6 Design Methods and Tools Palo Alto Ca Usa 24 27 08 2009, 2009
Collaborative design activity can provide creative design solutions as well as be a source of enr... more Collaborative design activity can provide creative design solutions as well as be a source of enrichment for all participants. Nevertheless, instantiating collaboration among team members coming from ...
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