Papers by Joanna Paliszkiewicz
Routledge eBooks, Nov 7, 2023
Auerbach Publications eBooks, Oct 10, 2023
RePEc: Research Papers in Economics, 2016
In digital age, where relationships are often initiated and maintained in online environments, th... more In digital age, where relationships are often initiated and maintained in online environments, the formation and management of online impressions has gained importance and become the subject of numerous studies. The impression management is a conscious process in which people attempt to influence the perceptions of their image. They do it by controlling information in social interaction. The presentation of identity is key to success or failure for example in business life. People should be conscious and active in impression management and should know what information exists about them in social media and if the information is protected with the appropriate levels of security and privacy. In the article the critical literature review related to impression management in social media will be described. The example of the way of self-presentation in business social media LinkedIn will be presented. The future directions will be indicated.
Social media has become a popular method of communication among people from all over the world. I... more Social media has become a popular method of communication among people from all over the world. It is used as a platform for everyday interaction, content creation, marketing, selling, buying, etc. On a social media environment, people build relationships. Trust in social media plays a significant role in building and sustaining relationships. Trust determines how information will flow among members of a particular social community. This book focuses on the linkage of social media and trust. It brings together the theory and research of social media and trust and how trust can influence the use of social media among the users. This book is divided into two parts: theory and research. Part 1 includes four chapters and focuses mainly on concepts, ideas, and functions regarding social media and trust. Part 2 includes five chapters centering on research regarding social media and trust. A concluding chapter provides reflections and thoughts about social media and trust.
Electronic Commerce Research and Applications
Information Technology & People
PurposeDespite the major information technology investments made by public institutions, the reus... more PurposeDespite the major information technology investments made by public institutions, the reuse of e-government services remains an issue as citizens hesitate to use e-government websites regularly. The purpose of this study is to investigate the cross-country determinants of e-government reuse intention by proposing a theoretical model that integrates constructs from (1) the Delone and McLean IS success model (i.e. system quality, service quality, information quality, perceived value and user satisfaction); (2) the trust and risk models (i.e. citizen trust, overall risk, time risk, privacy risk and psychological risks); and (3) Hofstede's cultural model (i.e. uncertainty avoidance, masculinity, individualism and cross-cultural trust and risk).Design/methodology/approachBased on data from interviews with 81 Kuwaiti citizens and surveys of 1,829 Kuwaiti and Polish citizens, this study conducted comprehensive, cross-cultural and comparative analyses of e-government reuse intent...
Routledge eBooks, Aug 19, 2022
Digital Transformation for the University of the Future
Trust and Digital Business
Trust, Digital Business and Technology
The use of general descriptive names, registered names, trademarks, service marks, etc. in this p... more The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Prace Naukowe / Uniwersytet Ekonomiczny w Katowicach, 2020
Management and Production Engineering Review, 2011
Received: 15 January 2011 Abstract Accepted: 7 February 2011 This paper gives an overview of majo... more Received: 15 January 2011 Abstract Accepted: 7 February 2011 This paper gives an overview of major issues in trust research, identifying common foundations and multiple constellations of organizational trust. In doing so, the paper also addresses important implications of theory development and empirical research. It provides a historical sketch of different approaches to understanding the phenomenon of trust, drawing upon various science disciplines. It deals with important issues of measurement of manager’s trust. Finally, it briefly summarizes the research done in Polish enterprises.
Intuition, Trust, and Analytics, 2017
Trust, Organizations and the Digital Economy, 2021
Successes and Failures of Knowledge Management, 2016
Abstract In this chapter, chatbot was described as a valuable tool, which enables enterprises int... more Abstract In this chapter, chatbot was described as a valuable tool, which enables enterprises interactive communication with customers and knowledge management. Despite the significant increase of the interest in this tool, its usage faces many limitations caused by the quality of the knowledge bases. The case study related to improvements of knowledge delivery to an SME’s customers using chatbot is presented. According to research, the processes of developing and improving the chatbot’s knowledge base are expensive and time consuming. Improvements of the knowledge delivery to customers with the use of a chatbot are possible, but are still limited by a lack of good methods and tools. Future research should be conducted to improve them.
Entrepreneurial Business and Economics Review
The objective of the article is to provide a comprehensive identification and understanding of th... more The objective of the article is to provide a comprehensive identification and understanding of the challenges and opportunities associated with the use of generative artificial intelligence (GAI) in business. This study sought to develop a conceptual framework that gathers the negative aspects of GAI development in management and economics, with a focus on ChatGPT. Research Design & Methods: The study employed a narrative and critical literature review and developed a conceptual framework based on prior literature. We used a line of deductive reasoning in formulating our theoretical framework to make the study's overall structure rational and productive. Therefore, this article should be viewed as a conceptual article that highlights the controversies and threats of GAI in management and economics, with ChatGPT as a case study. Findings: Based on the conducted deep and extensive query of academic literature on the subject as well as professional press and Internet portals, we identified various controversies, threats, defects, and disadvantages of GAI, in particular ChatGPT. Next, we grouped the identified threats into clusters to summarize the seven main threats we see. In our opinion they are as follows: (i) no regulation of the AI market and urgent need for regulation, (ii) poor quality, lack of quality control, disinformation, deepfake content, algorithmic bias, (iii) automationspurred job losses, (iv) personal data violation, social surveillance, and privacy violation, (v) social manipulation, weakening ethics and goodwill, (vi) widening socioeconomic inequalities, and (vii) AI technostress. Implications & Recommendations: It is important to regulate the AI/GAI market. Advocating for the regulation of the AI market is crucial to ensure a level playing field, promote fair competition, protect intellectual property rights and privacy, and prevent potential geopolitical risks. The changing job market requires workers to continuously acquire new (digital) skills through education and retraining. As the training of AI systems becomes a prominent job category, it is important to adapt and take advantage of new opportunities. To mitigate the risks related to personal data violation, social surveillance, and privacy violation, GAI developers must prioritize ethical considerations and work to develop systems that prioritize user privacy and security. To avoid social manipulation and weaken ethics and goodwill, it is important to implement responsible AI practices and ethical guidelines: transparency in data usage, bias mitigation techniques, and monitoring of generated content for harmful or misleading information. Contribution & Value Added: This article may aid in bringing attention to the significance of resolving the ethical and legal considerations that arise from the use of GAI and ChatGPT by drawing attention to the controversies and hazards associated with these technologies. Article type: review article
Uploads
Papers by Joanna Paliszkiewicz