Competitive Profile Matrix (PSO)
Competitive Profile Matrix (PSO)
Competitive Profile Matrix (PSO)
Weight
Rating
Rating
Rating
Market Share Product Quality Customer Service Customer Loyalty E- Commerce Storage Capacity Social Resposibility Enviornmental Issues Advertisement Profit Margin Total Outlets
0.20 0.05 0.05 0.05 0.01 0.10 0.04 0.05 0.10 0.15 0.20
4 3 3 3 3 3 3 3 4 3 4
0.8 0.15 0.15 0.15 0.03 0.3 0.12 0.15 0.4 0.45 0.8
2 3 4 3 3 3 3 3 3 3 3
0.4 0.15 0.2 0.15 0.03 0.3 0.12 0.15 0.3 0.45 0.6
1 3 3 2 3 3 1 3 3 2 2
0.2 0.15 0.15 0.1 0.03 0.3 0.04 0.15 0.3 0.3 0.4
Total
1.00
3.5
2.85
2.12
PSO CSR:
Education Healthcare Community Building
PSO HSR
Energy Conservation Measures Environment Safety Measure Consumer Safety Measures Workplace Safety Employee Well Being