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    4 - Azure Pricing Support

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    4 - Azure Pricing Support

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    m1801194
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    4_azure-pricing-support

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    12 views35 pages

    4 - Azure Pricing Support

    Uploaded by

    m1801194

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 35

    Azure pricing and support

    Learning objectives
    Module 4 - Content
     Understand and describe Microsoft Azure
    subscriptions and management groups
     Recognize ways to plan and manage Azure costs
     Identify Azure support options
     Understand and describe features of Azure
    Service Level Agreements (SLAs)
     Understand and describe the service lifecycle in
    Azure
    Azure subscriptions
    Azure subscriptions
    • An Azure subscription provides you with authenticated and authorized access to Azure

    products and services, and allows you to provision resources on Azure. It is a logical unit
    of Azure services that links to an Azure account.

    • Azure offers free and paid subscription options to suit different needs and
    requirements. An account can have one subscription or multiple subscriptions
    that have different billing models, and to which you apply different access-
    Subscription uses and options
    • You can use Azure subscriptions to define boundaries around Azure products, services,

    and resources.
    • Two types of subscription boundaries that you can use:
     Billing boundary. This subscription type determines how an Azure account is billed for
    using Azure. You can create multiple subscriptions for different types of billing
    requirements.
     Access control boundary. Azure will apply access management policies at the
    subscription level, and you can create separate subscriptions to reflect different
    organizational structures.
    • Several other subscription types to choose from include the Free account, and Pay-As-

    You-Go.
    Management groups
    • Azure Management groups are containers

    for managing access, policies, and


    compliance across multiple Azure
    subscriptions
    • Management groups allow you to order
    your Azure resources hierarchically into
    collections, which provide a further level of
    classification beyond subscriptions.
    Object Hierarchy
    The organizing structure for resources in Azure has four
    levels:
    Planning and managing costs
    Purchasing Azure products and services
     Three main customer types on which the available purchasing
    options for Azure products and services are contingent are:

     Enterprise. Enterprise customers sign an Enterprise


    Agreement with Azure that commits them to spending a
    negotiated amount on Azure services, which they typically
    pay annually.
     Web direct. Web direct customers sign up for Azure through
    the Azure website.
     Cloud solution providers (CSPs) typically are Microsoft
    partner companies that a customer hires to build solutions on
    top of Azure. Payment and billing for Azure usage occurs
    through the customer's CSP.
     Products and services in Azure are arranged by category, such as compute
    and networking, which have various resources that you can provision.
    Azure free account
    • An Azure free account

    provides subscribers with a


    $200 Azure credit that they
    can use for paid Azure
    products during a 30-day
    trial period.
    • Once you use that $200

    credit or reach your trial's


    end, Azure suspends your
    account unless you sign up
    for a paid account.
    Factors affecting costs
    • Three factors affect costs:

    • Resource Type: Costs are resource-specific, so the usage that a meter tracks and the

    number of meters associated with a resource depend on the resource type.


    • Services: Azure usage rates and billing periods can differ between Enterprise, Web

    Direct, and CSP customers.


    • Location: The Azure infrastructure is globally distributed, and usage costs might vary

    between locations that offer particular Azure products, services, and resources.
    Zones for Billing Purposes
    • Bandwidth refers to data moving in and out of Azure datacenters. Some inbound

    data transfers are free, such as data going into Azure datacenters. For outbound
    data transfers—such as data going out of Azure datacenters—pricing is based on
    Zones.
    • A zone is a geographical grouping of Azure

    Regions for billing purposes. Zones are:

     Zone 1. Includes West US, East US, West


    Europe, and others.
     Zone 2 . Includes Australia Central, Japan
    West, Central India, and others.
     Zone 3. Includes Brazil South only.
     DE Zone 1. Includes Germany Central and
    Germany Northeast.
    Pricing calculatorcost of Azure products
    You choose the Azure products

    • Helps you estimate the you need and configure them according to your specific

    requirements

    • Azure provides a

    detailed estimate
    of the costs
    associated with
    your selections and
    configurations
    Total cost of ownership (TCO) calculator
    • A tool that you use to estimate cost savings you can realize by migrating to Azure

    • A report compares the costs of on-premises infrastructures with the costs of using

    Azure products and services to host infrastructure in the cloud


    Minimizing costs
    Perform cost analyses. Use the Azure Pricing and TCO
    Perform calculators.

    Monitor usage with Azure Advisor. Implement


    Monitor recommendations.

    Use spending limits. Use via free trial customers and some
    Use credit-based Azure subscriptions.

    Use Use Azure Reservations and Azure Hybrid Benefit (HUB).

    Choose low-cost locations and regions. If possible, use low-


    Choose cost locations.

    Keep up-to-date with the latest Azure customer and


    Keep subscription offers.

    Apply tags to identify cost owners. Identify usage owners with


    Apply tags.
    Azure Cost Management
    • Azure Cost Management is an Azure • Reporting. Generate reports

    product that provides a set of tools for • Data enrichment. Improve

    monitoring, allocating, and optimizing accountability by categorizing


    Azure costs resources with tags
    • Budgets. Monitor resource demand

    trends, consumption rates, and cost


    patterns
    • Alerting. Get alerts based on your cost

    and usage budgets


    • Recommendations. Receive

    recommendations to eliminate idle


    resources and to optimize provisioned
    Support options available with
    Azure
    Support plan options
    • Every Azure subscription includes:
     Free access to billing and subscription support
     Azure products and services documentation
     Online self-help documentation
     Community support forums

    • Paid Azure support plans:


     Developer. For Azure use in trial and nonproduction environments
     Standard. Appropriate for Azure use in production environments
     Professional Direct. Appropriate for organizations with business-critical
    dependence on Azure
     Premier. Ideal for organizations with substantial dependence on Microsoft
    products, including Azure.
    Opening a support ticket
    • Request assistance for an Azure issue from the Azure support team

    • To open a support ticket:


     Sign in to the Azure portal.
     Choose Help + support from the left navigation menu.
     From the Help + Support blade, select New support request, fill in the
    required details, and then click Create to submit the support request.
    • You can also Monitor a support request in the Help + support blade
    Alternative support channels
    • Other support channels available outside of the Azure official support plans:
     Azure community support.
     stack overflow
     Azure Feedback Forums at Microsoft Azure general feedback
     Twitter. Tweet @AzureSupport to get answers and support
    Knowledge Center
    • Azure Knowledge Center is a searchable database that contains support questions and

    answers from a community of Azure experts, developers, customers, and users


    • Browse through all answers within the Azure Knowledge Center by entering keyword

    search terms into the text-entry field and further refine your search results by selecting
    products or tags from the dropdown lists
    • See Azure Knowledge Center for more information
    Azure SLAs
    Service Level Agreements (SLAs)
    • SLAs document the specific terms that define Azure performance standards

    • SLAs define Microsoft’s commitment to an

    Azure service or product


    • Individual SLAs are available for each Azure

    product and service


    • SLAs also define what happens if a service or

    product fails to meet the designated availability


    commitments
    SLAs for Azure products and services
    • Three key characteristics of SLAs for Azure products and services:
    • Performance targets, uptime and connectivity guarantees: Uptime or connectivity
    rates, such as availability
    • Performance targets range: Typical SLAs specify performance-target commitments
    ranging from 99.9 percent (three nines) to 99.99 percent (four nines)
    • Service credits: Percentage of the applicable monthly service fees credited to you if a
    service fails to meet ALS uptime guarantee
    • For more information about specific Azure SLAs for individual products and services, see

    Service Level Agreements


    Composite SLAs
    • At the time of this writing, an App Service web app that writes to Azure SQL Database

    has the following SLAs:


    • App Service Web Apps is 99.95 percent
    • SQL Database is 99.99 percent

    • Question: What is the


    maximum downtime you
    would expect for this
    application?
    • Answer: The composite SLA
    for this application is 99.95%
    × 99.99% = 99.94%.
    • This is lower than the individual SLAs. However, you can construct SLAs to improve
    overall application SLA.
    Improving application SLAs
    • Azure customers can use SLAs to evaluate how their Azure solutions meet their business

    requirements, and the needs of their clients and users. By creating their own SLAs,
    organizations can set performance targets to suit their specific Azure application. This is
    known as an application SLA.
    • Considerations for defining application SLAs:
    • Self Healing: Your Azure solution should be self-diagnosing and self-healing
    • Response Time: Responding to failures quickly enough to meet SLA performance
    targets above four 9’s are difficult to meet
    • Realistically Achievable: The smaller the time window for recovery (for example,
    hourly or daily) the tighter the tolerances and higher the cost
    Improving application SLAs - continued
    • The following table lists the potential cumulative downtime for various SLA levels over

    different durations

    SLA Downtime per Downtime per Downtime per


    week month year

    99% 1.68 hours 7.2 hours 3.65 days

    99.9% 10.1 minutes 43.2 minutes 8.76 hours

    99.95% 5 minutes 21.6 minutes 4.38 hours

    99.99% 1.01 minutes 4.32 minutes 52.56 minutes

    99.999% 6 seconds 25.9 seconds 5.26 minutes


    Service lifecycle in Azure
    Public and private preview features
    • Microsoft offer previews of Azure features for evaluation purposes.

    • With Azure previews, you can test beta and other pre-release features, products,

    services, software, and regions.


    • Two types of Azure preview modes:
    • Private Preview. An Azure feature is available to certain Azure customers for
    evaluation purposes
    • Public Preview. An Azure feature is available to all Azure customers for evaluation
    purposes
    How to access preview features
    • Review a list of preview features that are available for evaluation at

    Azure Preview Features


    • To preview a feature, select the Try it button for the applicable feature

    • Portal Preview features:


    • Access preview features that are specific to the Azure Portal from the
    Portal Preview Features page.
    • Typical portal preview features provide performance, navigation, and accessibility
    improvements to the Azure portal interface
    General Availability
    • Once a feature is evaluated and tested

    successfully, it might be released to


    customers as part of Azure's default
    product, service, or feature set
    • Bugs for features and products go

    through their lifecycle as in the graphic


    across.
    • Once the feature meets a specific

    criteria the feature is released to all


    Azure customers, and this release is
    referred to general availability.
    Monitoring feature updates
    • Information about the latest updates to Azure products, services, and features,

    and product roadmaps, and announcements are available at Azure updates


    • Azure updates page:
     View details about all Azure updates
     See which updates are in general availability, preview, or development
     Subscribe to Azure update notifications by RSS
    Quiz
    © Copyright Microsoft Corporation. All rights reserved.

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