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Principles of Management and

Organizations
Unit III:-Management Functions
Course Code:-BCA 104
Semester:-BCA 1st Semester
Faculty Name:- Ms. Anubha

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Syllabus
Management Functions:-
 Planning.
 Organizing.
 Staffing.
 Directing.
 Controlling.
Planning
Planning is the process of thinking about and
organizing the steps necessary to achieve a specific
goal.
It involves setting objectives, determining actions to
take, and considering the resources needed to
accomplish those actions.
Planning helps ensure that efforts are focused,
coordinated, and efficient.
 Planning can apply to personal goals, projects,
business strategies, events, or even daily tasks.
Elements involve in Planning
Goal Setting: Identifying what you want to achieve.
Action Steps: Determining what actions are required to
reach the goal.
Resource Allocation: Identifying the people, tools,
time, and finances needed.
Timelines: Establishing when each action should be
completed.
Monitoring and Adjustment: Regularly checking
progress and making adjustments as necessary.
Organizing
 Organizing refers to the process of arranging resources and
activities in a structured way to achieve a specific goal or
objective.
 It involves setting up systems, assigning tasks, grouping
resources, and creating a clear structure that allows for
efficient functioning.
 The purpose of organizing is to ensure that everything is in
the right place and that tasks are carried out in a
coordinated manner.
 Organizing is a critical step in both personal and
professional contexts to maintain order and make progress
toward goals more manageable and efficient.
Aspects of Organizing
 Resource Allocation: Identifying and distributing resources
like people, tools, and finances where they are needed.
 Task Assignment: Assigning specific responsibilities to
individuals or teams.
 Structuring: Creating a system or framework that outlines
how different elements (people, tasks, resources) interact
and fit together.
 Prioritizing: Deciding the order in which tasks should be
completed to maximize efficiency.
 Coordinating: Ensuring that all parts work together
smoothly to avoid confusion or overlap.
Staffing
Staffing is the process of recruiting, selecting, training,
and managing employees within an organization.
It is a key function of management that ensures the
organization has the right number and type of people
in place to meet its goals.
Staffing involves not only hiring new employees but
also optimizing current staff roles, developing their
skills, and managing their performance.
Effective staffing helps organizations align their
human resources with business goals and create a
motivated, capable workforce.
Steps involved in Staffing
 Manpower Planning: Determining the number of
employees needed and the skills required for different
roles.
 Recruitment: Attracting qualified candidates through job
postings, recruitment agencies, or internal promotions.
 Selection: Evaluating candidates through interviews,
tests, and reference checks to choose the right
individuals for the job.
 Onboarding and Training: Providing new hires with
orientation, job training, and resources to integrate them
into the company effectively.
Contd….
Development and Retention: Offering
continuous training, professional
development opportunities, and incentives
to retain employees and enhance their
skills.
Performance Management: Monitoring and
evaluating employees' work performance
and giving feedback for improvement.
Succession Planning: Identifying and
preparing employees for key roles in the
future to ensure continuity in leadership
and operations.
Directing
 Directing is the management function that involves guiding,
motivating, and leading employees to achieve
organizational goals.
 It focuses on influencing and overseeing team members'
actions and ensuring they align with the company's
objectives.
 Directing includes providing clear instructions, fostering
motivation, and resolving issues to maintain a productive
work environment.
 Directing is essential because it aligns individual and team
efforts with the broader organizational vision, ensuring that
everyone is working in the same direction.
Elements of Directing
Leadership: Influencing and guiding employees
toward achieving goals. Effective leaders inspire and
provide direction to the team.
Communication: Ensuring that clear, accurate, and
timely information flows between managers and
employees. Good communication helps clarify
expectations and fosters collaboration.
Motivation: Encouraging employees to work
enthusiastically and efficiently. This can be done
through recognition, incentives, and creating a
supportive work environment.
Contd….
Supervision: Overseeing employees' activities to
ensure that tasks are performed as planned. It involves
monitoring performance and providing feedback to
help employees improve.
Coordination: Ensuring that different teams and
individuals work together harmoniously toward
common goals.
Conflict Resolution: Addressing any disputes or
misunderstandings that arise within the team and
ensuring they are resolved constructively.
Controlling
 Controlling is the management function that involves monitoring
and evaluating whether an organization's activities are aligned
with its goals and making necessary adjustments to improve
performance.
 It ensures that everything happens according to plan and that
deviations are identified and corrected.
 Controlling helps managers ensure that resources are used
effectively and efficiently.
 Effective controlling helps organizations maintain efficiency,
reduce errors, and stay on track toward achieving their
objectives.
 It also enables proactive adjustments to handle any issues before
they become significant problems.
Steps involved in Controlling Process
Setting Standards: Establishing clear performance criteria
or benchmarks, such as productivity levels, quality
standards, financial targets, or deadlines, that are aligned
with the organization's goals.
Measuring Performance: Regularly assessing actual
performance by collecting data on work output, financial
reports, employee performance, or other relevant metrics.
Comparing Performance to Standards: Evaluating
whether the actual performance meets the predetermined
standards. This helps identify any deviations from the
goals.
Contd….
Identifying Deviations: Pinpointing areas where
performance falls short of the standards or where
issues need to be addressed.
Taking Corrective Actions: Implementing changes or
improvements to correct deviations, such as revising
processes, providing additional training, reallocating
resources, or adjusting goals if needed.
Continuous Monitoring: Maintaining ongoing
oversight of operations to ensure sustained progress
and improvement.
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