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    10 Controlling 2

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    emmanuellearningcenter2023

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    10 Controlling 2

    Uploaded by

    emmanuellearningcenter2023
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    10_controlling_2 (4)

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    2 views7 pages

    10 Controlling 2

    Uploaded by

    emmanuellearningcenter2023

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 7

    10

    10
    INTRODUCTION
    The last and most important function of management is to
    control. Issue of orders and instructions to the subordinates
    does not ensure that work will be accomplished. Their
    performance is to be checked continuously so that the
    difficulties in performance are removed before any damage
    take place. Every manager has to exercise control
    irrespective of the level of his authority. Controlling involves
    setting standards of performance, comparing performance of
    the subordinates against these standards and taking
    corrective action to ensure that activities are carried out
    according to the plans.
    DEFINITON OF CONTROLLING
    A few definitions by some of the prominent writers on the
    subject are given below:
    (1) “Controlling is the measuring and correcting of
    activities of subordinates to ensure that events conform to
    plans”.
    Koontz and Cyril O’ Donnell
    (2) “Control consists in verifying whether everything
    occurs in conformity with the plans adopted, the instructions
    issued and principles established. It has the object to point
    out the weaknesses, and errors in order to rectify them and
    prevent their recurrence”.
    Henry Fayol
    Thus, managerial control is a process through which the
    performance of subordinates is evaluated to see whether the
    activities of the enterprise are going on in the required
    manner or not. If anything is found, remedial measures are
    taken. To ensure that the activities are carried out according
    to the plans.
    NATURE OF CONTROL
    The nature of characteristics of control may be described as
    under:
    1. Last Process
    Managerial control is the last process of management
    because the work of control starts after planning, organization,
    direction, coordination and motivation.
    2. Dynamic Process
    Control is a dynamic process of management because in
    this process, necessary changes are made keeping in view the
    changed circumstances of enterprise.
    3. Continuous Process
    Control is the continuous process of management, it
    continues as long as the production continues in the enterprise.
    4. Control on Future Events
    In the process of control all the best efforts are made to
    check the possible losses in future. In fact, managerial control
    is a process of directing the activities of the enterprise for
    future on the basis of past experiences.
    5. Based on Scientific Principles and Statistical Factors
    The process of control is based upon scientific principle
    and statistical factors.
    6. Attainment of Goals
    The main object of control is to ensure the proper
    functioning of enterprise according to pre-determined rules,
    policies, procedures and programmes. It aims at the
    attainment of pre decided objectives of the enterprise.
    OBJECTIVES OF CONTROL
    An effective system of control helps in achieving the
    following objectives:
    1.Determining the progress of work.
    2.Detecting deviations from the planned standards.
    3.Investigating the causes of deviations.
    4.Taking corrective measures to check deviations.
    5.Keeping the loss due to faulty production within the
    minimum possible limit.
    PROCESS OF CONTROL
    The process of managerial control involves a series of
    four steps as given below:
    1- Establishment of Standard
    Establishment of standards in terms of quantity, quality
    or time is necessary for effective control because it is
    essential to determine how the performance will be
    appraised.

    2- Measurement of Performance
    This step involves measuring of actual performance of
    various individuals, groups or units for comparing it with the
    standards. The quantitative measurement should be done
    whenever possible
    3- Appraisal of Performance
    It means comparison of actual performance with the
    standards laid down earlier. The process of performance
    appraisal will reveal the deviations from the standards.

    4- Taking Corrective Actions


    The final step in the control process is taking corrective
    actions so the deviations may not occur again. This may
    involve re-planning or redrawing of standards, or clarification
    of duties.

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