Investor Presentation

Q3-FY23 | December 2022

January 18, 2023

IndusInd Bank at a Glance

5th Largest Private Bank ₹2,72,754 ₹ 3,25,278 33 mn 6,352

with Disproportionately crs Loans crs Deposits Customers Group Network
Large Distribution Network Diversified Across Products and Geographies Across Segments Pan India

Universal Banking Approach 53:47 Loan Mix 42% CASA Innovative Digital Approach
with Diversified Loan & Retail VS Wholesale Stable Low-cost Deposits Overall Digital Transaction Mix at 93%
Deposit Mix

Strong Domain Expertise Vehicle Finance Micro Finance Gems & Jewellery
Long Vintage across Cycles 26% of the Loan Book 11% of the Loan Book 4% of the Loan Book

Robust Balance Sheet 18.01% CRAR 117% Average LCR 71% PCR
with Strong Capital Adequacy Tier 1: 16.47% | Tier 2: 1.54% Well above regulatory requirement GNPA 2.06% | NNPA 0.62%
& Contingency Buffers

Strong Profitability
amongst highest in 4.27% Net Interest Margin 43.91% Cost to 5.7% Operating Profit
the Industry Income Margin to Loans

2
 Key Financial Highlights for Q3 FY23

Loans Deposits CASA Term Deposits Total Assets

Balance ₹2,72,754 crs ₹3,25,278 crs ₹1,36,379 crs ₹1,88,899 crs ₹4,44,485 crs
Sheet

19% YoY 5% QoQ 14% YoY 3% QoQ 14% YoY 2% QoQ 15% YoY 4% QoQ 14% YoY 4% QoQ

Net Interest Income Total Fee Income Revenue Operating Profit Net Profit
Profit &
Loss
₹4,495 crs ₹2,077crs ₹6,572 crs ₹3,686 crs ₹1,964 crs

18% YoY 4% QoQ 11% YoY 3% QoQ 16% YoY 4% QoQ 11% YoY 4% QoQ 58% YoY 9% QoQ

Net Interest Margin Return on Assets Return on Equity Cost to Income Net NPA

Key
4.27% 1.87% 15.23% 43.91% 0.62%
Ratios
17 bps YoY 3 bps QoQ 52 bps YoY 7 bps QoQ 435 bps YoY 78 bps QoQ 232 bpsYoY 5 bps QoQ
9 bps YoY 1 bps QoQ

3
Consolidated Balance Sheet
₹In crs Q3 FY23 Q3 FY22 Y-o-Y (%) Q2 FY23 Q-o-Q (%)
Capital & Liabilities
Capital 775 775 - 775 -

Reserves and Surplus 52,109 45,830 14%  50,109 4% 

Deposits 3,25,278 2,84,484 14%  3,15,532 3% 

Borrowings 47,284 45,669 4%  40,673 16% 

Other Liabilities and Provisions 19,039 13,806 38%  19,486 (2%) 

Total 4,44,485 3,90,564 14%  4,26,575 4% 

Assets

Cash and Balances with RBI 54,158 55,447 (2%)  47,922 13% 

Balances with Banks 11,073 11,085 0% 11,303 (2%) 

Investments 76,174 72,715 5%  75,994 0%

Advances 2,72,754 2,28,583 19%  2,60,129 5% 

Fixed Assets 2,006 1,916 5%  1,960 2% 

Other Assets 28,320 20,818 36%  29,267 (3%) 

Total 4,44,485 3,90,564 14%  4,26,575 4% 

4
 Consolidated Profit and Loss Account – Q3 & 9M FY23
₹In Crore Q3FY23 Q3FY22 Y-o-Y (%) Q2FY23 Q-o-Q (%) 9M FY23 9M FY22 Y-o-Y (%)

Net Interest Income 4,495 3,793 18% ▲ 4,302 4% ▲ 12,923 11,016 17% ▲

Other Income 2,077 1,877 11% ▲ 2,011 3% ▲ 6,019 5,442 11% ▲

Total Income 6,572 5,670 16% ▲ 6,313 4% ▲ 18,942 16,458 15% ▲

Operating Expenses 2,885 2,358 22% ▲ 2,769 4% ▲ 8,280 6,802 22% ▲

Operating Profit 3,686 3,312 11% ▲ 3,544 4% ▲ 10,662 9,656 10% ▲

Provisions & Contingencies 1,065 1,654 (36%) ▼ 1,141 (7%) ▼ 3,457 5,141 (33%) ▼

Profit before Tax 2,622 1,658 58% ▲ 2,403 9% ▲ 7,205 4,515 60% ▲

Provision for Tax 658 416 58% ▲ 598 10% ▲ 1,805 1,111 62% ▲

Profit after Tax 1,964 1,242 58% ▲ 1,805 9% ▲ 5,400 3,404 59% ▲

5
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

6
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

7
Well Diversified Loan Book across Consumer and Corporate Products
(₹crs)
Loan Book Mix (₹crs)
2,28,583 2,39,052 2,47,960 2,60,129 2,72,754
Consumer Banking Dec-22 %

Vehicle Finance 71,665 26%

46% 46% 46% 47% 47%
Commercial Vehicle 26,819 10%

Utility Vehicle 8,311 3%

54% 54% 54% 53% 53% Small CV 3,365 1%

Two-Wheeler 4,749 2%
Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Car 9,993 4%

Tractor 9,159 3%
Consumer Banking Corporate & Commercial Banking
Equipment Financing 9,269 3%

Non-Vehicle Finance 44,391 16%

Small Corporates
Mid Size Corporates 4% Business Banking 12,839 5%
16%
(₹crs) Loan Against Property 9,502 3%
Vehicle Finance
Corporate Banking Dec-22 % 26% Credit Card 7,714 3%
Large Corporates 71,053 27%
Personal Loans 4,756 2%
Mid Corporates 44,201 16% Large Corporates
27% Merchant advances 3.094 1%
Small Corporates 11,756 4% BL, AHL, Others 6,486 2%
Total Advances 1,27,010 47% Microfinance 29,688 11%
Non Vehicle Retail
Microfinance 16% Total Advances 1,45,744 53%
11%

8
Vehicle Finance: Granular Portfolio Across Vehicle Categories

Overview of Vehicle Finance Division Diversified Vehicle Loan Book across Vehicle Categories (%)

Two Wheelers Small5%

CV
7%
Market Leader Utility Vehicle
35+ Years of Vintage Focus on Business CV
in Most Products 12%
Across Credit Cycles Owner Segment 37%
Amongst Top 3

Tractor
13%
Nimbleness of an NBFC Nationwide Presence Strong Collateral Coverage
With Dedicated Network Diversified Across States Throughout the Loan Cycle
Construction
Equipment Car
13% 14%

Vehicle Finance Loan Book (₹crs) Disbursements

(₹crs)
71,665 12,713
67,167  
61,923 64,583 9,986 10,078 10,664
60,608 18% YoY 8,832 44% YoY


 19% QoQ
7% QoQ

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

9
Microfinance: Bridging the Financial Inclusion Gap

Micro Finance Loan Book

(₹crs)

30,612 29,403 29,617 29,688

27,443
2nd Largest 10mn 1.34 Lacs Villages 
Micro Finance Women Customers covered across 21 8% YoY
Lender States

-%
QoQ
Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

Average Ticket Size (₹)

29,738 29,089 29,275

28,102 27,852
Tech/Data driven 104K+ Active 492K+ Merchants
Risk Management Bharat Money (loan clients) 
District/Branch Stores Banking at Addressing the 4% YoY
level Monitoring doorstep in MSME banking
remote areas needs 
1% QoQ

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

1
0
Corporate Portfolio – Focus on Granular, Higher Rated Customers
Corporate Loan Book (₹crs) Improving Risk Profile *
1,27,010 BB+ & Below BBB-, BBB, BBB+ A-, A, A+ AA-, AA, AA+ AAA
1,21,766
1,14,429
1,09,463
1,05,481

20% YoY 23% 23% 22% 22%

21% 24% 25% 24%


27% 27% 26% 28%
4% QoQ
24% 22% 23% 22%
5% 4% 4% 4% Stressed telco at 1%
Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Mar-22 Jun-22 Sep-22 Dec-22

Sector-wise Loan Mix (% of Total Loans) Diversified Fee Mix Q3FY23

Sector Q3 FY23 Investment

Other Cross sell
Banking
Real Estate – Commercial & Residential 4.80% 3% Trade &
4%
NBFCs (other than HFCs ) 4.65% Remittances
Gems and Jewellery 4.06% 32%
Steel 2.59%
Power Generation – Non Renewable 2.42%
Road Projects (Operational) 1.80%
Food Beverages and Food processing 1.65% Loan
Petroleum & Products 1.63% Processing
Services 1.26% 41%
Power Generation – Renewable 1.23%
Lease Rental 1.16%
Educational Institution 1.00%
Foreign
Others 18.32%
Exchange
Corporate Banking 46.57%
19%
Consumer Banking 53.43%
Total 100.00%

11
* Includes fund and non-fund based exposure to corporate clients
Non-Vehicle Retail Loans – Risk Calibrated Growth Strategy
Business Banking Loan Against Property (₹crs)
(₹crs)

12,512 12,839
12,203 9,502
11,314 11,892 9,009 9,248
8,664 8,817
 
13% YoY 10% YoY

 
3% QoQ 3% QoQ

Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22

Credit Cards Other Retail Loans

(₹crs) 7,714
14,336
7,098 12,720
5,880 11,855
6,478 
5,301 9,773 10,464 
46% YoY 47% YoY

 
9% QoQ 13% QoQ

Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22

12
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

13
Deposit Growth Driven by Granular Retail Deposits; Building Stable Low-Cost Deposit Book

Deposits (₹crs) Retail Deposits as per LCR (₹crs)*

Retail Deposits 42%

41% 41%
3,15,532 3,25,278 41%
3,02,719 40%
Share of Retail Deposits (%)
2,93,349 
2,84,484 
14% YoY 21% YoY

1,13,615
 1,20,509 1,29,990 1,37,968
1,24,105 
3% QoQ 6% QoQ

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

Cost of Deposits (%) Key Focus Areas

5.47%  Expanding branch network
5.10% ▲  Focus on target market segments
4.79% 81bps YoY
4.66%  Growth driven by retail customer acquisitions
4.60%
 Scaling up new businesses – Affluent and NRI
▲ 
37bps QoQ Leverage BFIL for rural customers
 Building Merchant Acquiring Business
Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23  Digital Partnerships & Alliances
 Innovative service propositions
 Executing Digital 2.0 with planned Individual and SME
launches
* Retail deposits and deposits from small business customers as defined by LCR
as at period end. 14
Healthy Share of CASA; Strong Liquidity Profile
CASA CA
(₹crs) CA Share of CA % (₹crs)
CASA Share of CASA % 43% 42% 14% 15%
42% 43% 42%
12% 12% 12%
1,33,525 1,36,379 50,007 
1,30,508 44,157
1,19,894 1,25,333  36,507 35,265 50% YoY
33,279
14% YoY



2% QoQ 13% QoQ

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

SA Liquidity Coverage Ratio (%)

SA Share of SA % (₹crs)
31%
30% 30% 28% 27% 137%
127% 124% 125%
88,826
95,243  117%
86,615 89,368 86,372 0% YoY


3% QoQ

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

15
Borrowings Constituted by Long Term Sources

Borrowings Mix (%)

Borrowings
(₹crs)

Borrowings (₹Cr) % of Total Liabilities Short-Term

Infrastructure
FCY (less than
Bonds
12 months) AT1 Bonds
3%
6% 3%
Tier 2
12% 12% Bonds
10% 10% 11% 6%
47,323 47,284
45,669
41,812 40,673
Refinance from
Development
Long-Term FCY Finance
30% Institutions
52%

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

16
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

17
Strong Product Groups with Efficient Capital Deployment

LC-BG Mix
Low RWA Consumption (₹crs)  One of the largest
LC - Usance treasuries in Indian banks
Notional Amount Risk Weighted Assets 17% with best-in-class risk
13,20,269 LC - Sight Financial management systems
8% Guarantees
36%  Robust framework for
0.6%# 1.6%#
measurement of risks
10,634 79,844 25,627 through Client Suitability
Performance Tests, VaR, PV01, Stop-
Derivatives + FX Contracts + LC and Guarantees
Guarantees loss limits, MTM of
39%
Options marketable portfolios,
#CRAR consumption
Exposure limits, etc.

FX-Derivatives Exposure Type

 Exposures predominantly
LC-BG Rating Profile to public sector, cash
Below * Secured by backed transactions and
Counter strong sponsors
investment Cash Backed
Guarantees of Others
grade 12% Counterparties
4%
Corresponden 22%
Central
t Bank Exposure
Counterparty
7% against Banks
(Guaranteed
(Non
Settlements)
Collateralised)
51%
5%
Above
investment
grade Counterparties with Collateralised
77% Arrangements (CSA)
21%
*Stressed telecom contributes 1%
18
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

19
Yield / Cost Movement

11.75% 11.51%

8.99% 8.65%
Yield on Assets
Yield on Advances
5.47% 5.10%
4.72% 4.41% Cost of Deposits
Cost of Funds

Q3FY23 Q2FY23

Segment-wise Yield:

Q3FY23 Q2FY23
Outstanding (₹crs) Yield (%) Outstanding (₹crs) Yield (%)
Corporate Banking 1,27,010 8.57% 1,21,766 8.20%
Consumer Banking 1,45,744 14.50% 1,38,363 14.34%
Total 2,72,754 11.75% 2,60,129 11.51%

• Yield on Assets/Cost of funds are based on Total Assets/Liabilities

20
Diversified and Granular Fee and Other Income Streams

₹In crs Q3FY23 Q3FY22 Y-o-Y(%) Q2FY23 Q-o-Q(%)

Trade and Remittances 201 188 7%  189 6% 

Foreign Exchange Income 249 228 9%  268 (7%) 
Cards and Distribution Fees 619 388 59%  559 11% 
General Banking Fees 248 239 4%  307 (19%) 
Loan Processing Fees 604 382 58%  532 13% 
Investment Banking 20 94 (78%)  17 20% 
Total Core Fee Income 1,941 1,519 28%  1,872 4% 
Securities/MM/FX Trading/Others 136 358 (62%)  139 (2%) 
Total Fee Income 2,077 1,877 11%  2,011 3% 

Fee Income Mix

71% CONSUMER BANKING 22% CORPORATE BANKING 7% TRADING & OTHER INCOME

21
Operating Profit Margins Amongst the Highest in Industry
Net Interest Margin (%) Total Fee to Asset Ratio (%)
1.9% 1.9% 1.9% 1.9% 1.9%
4.20% 4.21% 4.24% 4.27%
4.10%

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

Operating Profit Margin

Cost to Income Ratio (%) 5.9% 5.8%(%) 5.7% 5.7% 5.7%
42.6% 43.4% 43.9%
41.6%
43.9%

3.6% 3.6% 3.5% 3.5% 3.5%

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3

FY23
% of Average Loans
% of Average Assets

22
Key Financial Indicators

Return on Assets (%) Return on Equity (%)

1.73% 1.87%
1.51% 15.23%
1.35% 1.80% 13.44% 14.45%
10.88% 11.92%

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

Earning Per Share – Annualized (₹) Net Worth (₹

crs)
101.3 45,817 47,265 50,686
93.2 48,186
84.2 43,833
72.3
64.1

Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23 Q3 FY22 Q4 FY22 Q1 FY23 Q2 FY23 Q3 FY23

23
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

24
Movement in Non-Performing Assets

Q3FY23 Q2FY23
₹In
crs Corporate Consumer Total Corporate Consumer Total
Opening Balance 2,251 3,316 5,567 2,492 3,441 5,933
Fresh Additions 119 1,348 1,467 179 1,393 1,572
-from Standard 80 1,055 1,135 66 926 992
-from Restructured 39 293 332 113 467 580
Deductions 501 822 1,323 420 1,518 1,938
-Write-offs 314 481 795 287 881 1,168
-Upgrades 71 104 175 46 183 229
-Recoveries * 116 237 353 87 454 541
Gross NPA 1,869 3,842 5,711 2,251 3,316 5,567
Net NPA 1,681 1,584
% of Gross NPA 2.06% 2.11%
% of Net NPA 0.62% 0.61%
Provision Coverage Ratio (PCR) 71% 72%
Restructured Advances 1.25% 1.49%

*Q3 FY23 Sale to ARC is Nil (Q2 FY23 Sale to ARC is Rs. 190 crs)

25
NPA Composition – Consumer Banking

(₹crs
)
Q3 FY23 CV Utility CE Small CV TW Cars Tractor BBG/LAP HL/PL/Others Cards MFI Total
Gross NPA 597 38 176 75 368 65 171 814 226 159 1,153 3,842

Gross NPA % 2.21% 0.46% 1.88% 2.21% 7.54% 0.64% 1.86% 3.56% 1.56% 2.03% 3.75% 2.60%

Q2 FY23 CV Utility CE Small CV TW Cars Tractor BBG/LAP HL/PL/Others Cards MFI Total
Gross NPA 511 34 128 67 358 55 140 773 205 160 885 3,316

Gross NPA % 2.00% 0.45% 1.44% 2.09% 8.02% 0.59% 1.62% 3.48% 1.59% 2.23% 2.91% 2.36%

26
Loan Related Provisions held as on December 31, 2022

 Specific provision of ₹3,959 crs for non-performing accounts(towards PCR)

 Floating provisions of ₹70 crs (towards PCR)

 Standard contingent provisions of ₹ 2,192 crs surplus outside PCR

 Standard asset provisions of ₹1,214 crs other than contingent provisions

 Provision Coverage Ratio at 71% and total loan related provisions at 130% of GNPA

 Loan related provisions of ₹7,435 crs are 2.7% of the loans

27
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

28
Healthy Capital Adequacy
CET1 Ratio (%)
15.96% 16.06% 15.97% 16.01%
15.13%
Capital Adequacy

₹In crs 31 Dec 22 30 Sep 22

Credit Risk, CVA and UFCE 2,76,259 2.65,073

Market Risk 8,199 8,372
Operational Risk 38,026 38,026
Total Risk Weighted Assets 3,22,484 3,11,471

Dec-21 Mar-22 Jun-22 Sep-22 Dec-22

Core Equity Tier 1 Capital Funds 51,639 49,727
Additional Tier 1 Capital Funds 1,490 1,490
CRAR (%)
Tier 2 Capital Funds 4,956 4,887
18.06% 18.42% 18.14% 18.01% 18.01%
Total Capital Funds 58,085 56,104

CRAR 18.01% 18.01%

CET1 16.01% 15.97%
Tier 1 16.47% 16.44%
Tier 2 1.54% 1.57%

Dec-21 Mar-22 Jun-22 Sep-22 Dec-22

29
Shareholding Pattern and Credit Ratings

Diversified Shareholding
Credit Ratings
Domestic Rating:
GDR issue 
NRIs/ Director/ 8.19%
CRISIL AA + for Infrastructure Bonds program/Tier 2 Bonds
Others
1.92%
Promoters  CRISIL AA for Additional Tier 1 Bonds program
15.16%
Individua
ls
 CRISIL A1+ for certificate of deposit program / short term FD
MFs / Banks/
6.87% Insurance
Private Corporates Co 22.28% programme
4.46%
 IND AA+ for Senior bonds program/Tier 2 Bonds by India Ratings
and Research
 IND AA for Additional Tier 1 Bonds program by India Ratings and
Research
 IND A1+ for Short Term Debt Instruments by India Ratings and
*
FIIs
41.12%
Research

International Rating:
 Ba1 for Senior Unsecured MTN programme by Moody’s
Investors Service
* Includes FPIs

30
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

31
Disproportionately Large Distribution Network with Unparalleled Rural Presence

Distribution Network with Deep Rural Strengthening Distribution Infrastructure

Presence Dec 31, Mar 31, Jun 30, Sep 30, Dec 31,
Particulars
2021 2021 2022 2022 2022

~33 mn ~1,34,000 Branches/Banking Outlets 2,103 2,265 2,286 2,320 2,384

Customer Base Villages Covered
BFIL Branches 2,778 2,795 2,836 2,978 3,176
Vehicle Finance Marketing
825 816 817 805 792
6,352 2,894 Outlets (IMFS)
Group Network ATMs ATMs 2,861 2,767 2,783 2,807 2,894

Geographical Breakdown of Branches Regional Breakdown of Branches

Urban Rural Eastern

Southern
583 548 475
578
24% 23% 20%
24%

Western Northern
Metro 435 587
760 Semi
18% 25%
32% Urban
493 Central
21% 309
32 13%
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

33
Digital Strategy at IndusInd continues to drive impact across 3 primary Business Objectives
Digital transaction intensity continues to grow and more and more of existing business moving
digital

1
93% of transactions 26% YoY growth in 87% YoY growth in 54% QoQ growth in
processed IndusMobile MAU* 94% YoY growth in IndusAssist IndusMerchant
Drive Superior
digitally mobile txn. MAU Solutions
Customer
Volumes# MAU
Experience and
Engagement
Industry Growth 65% YoY growth in
74% of service IndusMobile YoY: 76%, Whatsapp
requests App Rating 4.1 Pvt Peer Group Banking
processed digitally
Growth YoY: 80% Registered Base

2 98% of savings 96% of mutual funds

95% of credit 68% of current
accounts opened sourced digitally
cards sourced accounts opened
digitally 2 DBUs
digitally digitally
100% of life insurance (Digital
80K+ clients on
sourced digitally Banking
boarded using 32% of savings
Transform VKYC every 77% of personal 47% of Small Business Units)
existing lines of accounts digitally 88% of non life launched
month across loans sourced Banking (upto 2 cr
businesses unassisted** insurance sourced with 23
SA, Cards, PL digitally exposure) sourced
digitally digitally services

* MAU = Monthly Active Users; # Source; RBI data as of Nov’22; Pvt peer group includes top 4 private banks
** Digital Unassisted refers to customer initiated and Do It Yourself led % from retail customers (excluding clients of Bharat Financial and Vehicle Finance Division)
Digital Strategy at IndusInd continues to drive impact across 3 primary Business Objectives
Direct platform led business continues to grow at a robust pace

Do It Yourself (DIY) Direct Platform led Business: Assets grew 450% YoY, Liabilities grew 53% YoY
Open Banking / BaaS led business: Digital Partnerships AUM (Assets + Liabilities) grew 3X YoY

Platform Marketing / Do It Yourself Open Banking / BaaS led business Business

Indexed AUM (Assets + Liab)

Assets ENR Indexed (Rs Cr) IndusInd API Stack
600 • Cloud Native
550
• Secure with token
500
management,
400 5.5x authorisation and 5.3X
Create scalable, 300 authentication 531
profitable 200 mechanism
100 • High scalability and
Do It Yourself / 100
Open Banking led resiliency by 100
0 design
Use Cases:
business models Q3'2 Q3'2
Q3 FY 22 Q3 FY • KYC / On-boarding
23 • Decision as a Service 2Indexed Client 3
200 Liabilities ENR Indexed (in Cr) Base
• Documentation Push
1.5x 150 • Deposit management
150 • …
100
100 Multiple products: 3X 297
• Personal loans
50 • Deposits
• Credit Cards 100
0 • Consumer Finance
Q3 FY 22 Q3 FY 23 Q3'22 Q3'23

BaaS = Banking as a Service

35
Digital Stack for Individuals: Stack getting increasingly robust to drive superior customer experience and
DIY, STP & BaaS agenda
Credit Cards Personal Loans
Mobile Banking
• Co-browsing enabled for CC DIY to
increase lead conversion and tele-sales • Migration of personal loans to easycredit
• ~60% YoY reduction in frauds through staff productivity by ~20% • Instant real time decisioning
various product enhancements
• Enabled ‘APIs in a Box’ and enabled • Lower processing cost by ~70%
• Integration of new event based engagement fintech partnerships to drive new business • 70+ offline channel partners and
stack: Mo-Engage via easycredit 2,700+ sales team members enabled
• on easycredit for PL
• Real-time email / download feature for Overall 35%+ QoQ growth achieved for
CASA & CC statements Credit Cards in Q3 via platform

• Among the first few banks to go-live with card • Compliance with Digital Lending
tokenization feature Guidelines
• Increased STP % in cards from ~10% to
30% on the back of analytics

Indus Mobile MAU Growth YoY QoQ growth (Dispatched cases) QoQ growth (Disbursed cases)
indexed values indexed values indexed values
+24% +35%
+210%
124 135 310
100 100
100
Q3 FY'22 Q3 FY'23 Q2 FY'23 Q3 FY'23 Q2 FY'23 Q3 FY'23
Digital Stack for MSME: Continue to enhance capabilities on Digital MSME Stack
Digital current account with VKYC now live, digitized renewals and enabled real time decisioning for small ticked unsecured business
loans
IndusEasyCredit for Businesses Awarded in SME
Launched Digital Current
Connect Category at the 5th India BFSI Awards
Account via VKYC
2022 by Governance Now
For Businesses

• End to end digital journey

to open CA in less than 30 Enabled Unsecured Small Ticket Business Loans (upto 20 lacs) for all existing clients
mins • 4 lakh+ Bharat Super with real time decisioning
Stores merchants on the
• Real time decisioning backed by ML algorithm basis GST, Bureau and Banking
• Integrated 25+ APIs in app to go live shortly
• Do It Yourself journey to get a small ticket loan within 24 hrs – pre-approved as well
the digital journey to run
• as instant decisioning led
real time bureau checks 30% QoQ growth through
on exposure, validate direct merchant app led Digitised Renewals for Working Capital Loans (OD) in Small Business Banking upto 2
PAN, GST, entity details, merchant acquisition Cr – same day renewals with digital instant documentation
etc
• Campaigns to drive Same day renewals 3.6X growth in SBB
acceptance via IndusInd business via easycredit
Bank QR led to
increase in transactions
by 18% 3.6X
361
6
1 100

Existing Renewal Dec'21

1 2 3 TAT Reduction (in Dec'22

• ENR Indexed (WC

UnsecureddaByuss)iness Loans for up to 20L for NeLwoTaonsB)ank
Customers
• Digitisation of CC, Term and Non Fund based facilities
(*) Going live in January • Extension of stack for exposure up to 5Cr
 Data backed analytics is becoming core of all customer engagement and risk decisions

2. Cloud Native Infra

• Azure and SAS Viya powered data
analytics platform.

• Change Data Capture Tool

• 100+ compute nodes

• 1000+ people using to fuel growth 04

4. Impact
• 100 Terabyte of data handling
• Digital Underwriting increase by ~50%
1. Data Universe 03
Batch and Realtime data ingestion from • Risk cost reduction by ~40%
wide number of data sources :
• Reduction in Customer acquisition
02 costs by ~40%
• App, clickstream and web
data (Semistructured and • Realtime business performance
unstructured) 3. Machine learning monitoring
• Banking data (~20M+ consumers) 01 • Models for hyperpersonalization
• Alternate data from Partners • 30+ ML models (Gini range:40-60%)
• Bureau data (5-10m/ month) covering customer life cycle across all
• GST retail assets
• Account aggregators
• Other partners • Product Cross-Sell and Upsell
through recommendation engine.
Continue to invest in MarTech capabilities to lower cost of acquisition and to drive customer engagement

Further strengthening of MarTech… enabling new capabilities & use-cases …and driving Impact

Cost of acquisition for CC went

down by 43%
Omni-channel Real Time Event Driven Engagement 1,000+ 150+
Platform Nudge Variants Use Cases Cards CAC
150

• 100 -43%
Run automated smart campaigns with real-time
data feedback loop
50 100
• Drive cross-sell of products across internal / 57
Marketing analytics & attribution platform external platforms 0
Q2 FY 23 Q3 FY
• Customer journey orchestration with seamless 23
hand-off across devices & platforms
Campaign to Drive Bank QR usage
• Omnichannel communication and customer by merchants
engagement
Txn Vol
150
+42%
100
Cross platform implementation
142
50 100
Data: Single Source of SA, FD
Personalization Engine
Truth OAO, 0
etc. Q2 FY 23 Q3 FY 23

1
New capability Existing capability
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Healthy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

40
ESG highlights for Q3 of FY23

Partnerships
•Only Bank selected
for pilot exercise of
TNFD – A UN
supported initiative
for Sustainable
ESG Ratings Developing New ESG Agriculture
•Highest ranked linked products
among the top 5 • Holistic platform for
Indian Private sector supporting Women
banks in CDP and Entrepreneurs
S&P global rankings • Green loans for Solar
for FY22 ESMS framework Roof top finance
• Bank’s Board
approved an
upgraded and robust
ESG Risk
Assessment Policy
Carbon Neutrality and governance
framework for
• Board approved the Corporate exposures
Bank aim to become
Carbon Neutral by
2032

42
Key Strengths of the Bank

Diversified Robust Strong Profitability Stable

Loan Book with Domain Liability Franchise Product Groups amongst the Highest Asset Quality
Expertise in Livelihood in Industry with Conservative
Loans Provisioning

Heathy Disproportionately Executing Digital ESG Experienced

Capital Adequacy Large Distribution 2.0 Strategy – Core to the Business Board and
Network Philosophy Management Team

42
Board of Directors with Varied Expertise

Name Nature of Directorship Special Knowledge /Expertise Prior Experience

Non-Executive, Non- Banking, Finance, Human Previously, CMD of Union Bank of India, Executive Director of Allahabad Bank,
Mr. Arun Tiwari Independent, Part-time Resource, Risk Management and Various leadership roles at Bank of Baroda, served on the Boards of various
Chairman Business Management. companies and associations
Mr. Shanker Non-Executive Independent Information Technology, Human Previously, MD of IBM India Private Limited, President and Chief Executive
Director Resource, Risk Management and Officer for GE Medical Systems, South Asia, MD of Wipro-GE Medical Systems,
Annaswamy Business Management served on the Boards of various councils and associations
Retd. Professor of Finance & Economics at IIM Ahmedabad, Previously,
Dr T T Ram Non-Executive Independent Banking, Finance, Economics and Divisional Manager, Tata Economic Consultancy Services, Head of Strategy,
Mohan Director Risk Management. Standard Chartered Bank, India, Vice President Bear Stearns, Hong Kong,
and Head of Research, Birla Marlin Securities
Information Technology, Payments Previously, President – Global Technology at SunGard – a Fortune
Mrs. Akila Non-Executive Independent
& Settlement Systems, Human 500 Company and a global leader in Financial Services Software.
Krishnakumar Director
Resource & Business Management One of the Founder- Promoters of Mindtree Ltd. (since divested).
Non-Executive Independent Promoter in several small-scale ventures, primarily manufacturing concerns
Mr. Rajiv Agarwal Small Scale Industry
Director with 38 years of experience in ‘Small Scale Industries’ segment,
Presently, a Senior Partner with M/s Crawford Bayley & Co., one of India’s
Non-Executive Independent
Mr. Sanjay Asher Law and Accountancy oldest Law Firm. Specializes in the fields of M&A, cross-border M&A, joint
Director
ventures, private equity and capital markets
Mrs. Bhavna Non-Executive Independent Accountancy and Risk Previously, Partner at KPMG India, Served on various Committees of
Doshi Director Management. Institute of Chartered Accountants of India (ICAI)
Mr. Jayant Non-Executive Independent Agriculture and Rural Economy Previously, Director of Agriculture, Maharashtra State, Held many important
Director and Cooperation. positions in the Department of Agri, Maharashtra
Deshmukh
Currently senior advisor to KPMG India Chairman and CEO. Previously, Senior
Mr. Pradeep Non-Executive Independent Finance, Information Technology
Partner at KPMG India, which he co-founded 27 years ago. Held various senior
Udhas Director and Business Management.
positions including Global roles in KPMG
Banking and Accountancy, Risk
Mr. Sumant Career banker with years of rich experience in large multi-national banks such as
Managing Director & CEO Management and Business
Kathpalia Citibank, Bank of America and ABN AMRO.
Management
43
 Experienced and Well-knit Management Team
Name Designation Exp Prior Experience
(Yrs)
Career banker with years of rich experience in large multi-national banks such as Citibank,
Mr. Sumant Kathpalia Managing Director & CEO 30+
Bank of America and ABN AMRO
Mr. Arun Khurana Deputy CEO 28+ Regional Head Corporate Solutions Asia-Pacific Markets of RBS Singapore
Mr. Sanjeev Anand Head - Corporate, Commercial, Rural & Inclusive 29+ Head – Commercial Banking, ABN AMRO Bank (India)
Banking
Mr. Bijayananda Head - Gems & Jewellery 35+ Managing Director and Member, Global Management Team IDGJ of ABN AMRO
Pattanayak
Multiple roles across Credit, Operations and Sales including leading Construction and
Mr. A. G. Sriram Head – Consumer Finance 29+
Commercial Vehicle Segment.
Mr. Soumitra Sen Head - Consumer Banking & Marketing 30+ Leadership positions at ABN AMRO Bank NV, RBS, Deutsche Bank AG & Nestle
Mr. Samir Dewan Head - Affluent Banking & International Business 25+ COO - Private Banking, Asia at RBC, leadership positions with Bank of America, ANZ, and ABN
AMRO.
Mr. Siddharth Banerjee Head - Global Markets and FIG 25+ Various position at HSBC, Deutsche Bank, HDFC Bank, ABN AMRO NV, and ANZ Bank
Head - Pan Bank Liability Group, Customer
Mr. Rana Vikram Anand 30+ CEO at Cointribe (leading fintech), Various leadership positions at ABN AMRO Bank NV, ANZ &
Service & Synergy
RBL
Joint President Group Account & MIS, Kotak Mahindra Bank; held prior positions at ICICI
Mr. Gobind Jain Chief Financial Officer 29+
Bank, Bank of America, Bank Internasional Indonesia and RBI
Mr. Ramaswamy Chief Risk Officer 28+ Chief Risk Officer at JP Morgan Chase Bank NA, Mumbai
Meyyappan
Head - Technology and Corporate & Global
Mr. Ramesh Ganesan 30+ Executive Director, ABN AMRO Bank (India)
Market Operation
Mr. Zubin Mody Chief Human Resources Officer 28+ Head – HR, ICICI Lombard General Insurance Company Limited
Mr. Anil M. Rao Head - Consumer Operations & Solution Delivery 26+ Various positions at ABN AMRO Bank, RBS and Bank of America
Mr. Anish Behl Head – Wealth & Para Banking 25+ Executive Director, Bancassurance - Asia at ABN AMRO Bank NV
Mrs. Charu Sachdeva Head- Digital Banking & Strategy (Existing 15+ Financial services and telecom advisory at Boston Consultancy Group (BCG)
Mathur Business)
Ms. Roopa Satish Head - Portfolio Management & CSR 28+ Head – Mid Markets (Western Region), ABN AMRO Bank (India)
Was associated with YES Bank as Senior Group President & Country Head – Internal
Mr. Jyoti Prasad Ratho Head - Inspection & Audit 32+
Audit.. Managed
44 multiple roles in area of Audit & Governance, Risk and Controls.
Awards and Accolades
‘Marksmen’ ‘Euromoney 2022 Market Leaders
Award’

IndusInd Bank was honoured as "Most Preferred IndusInd Bank is proud to be ranked as a Market
Workplace 2022–23 by Marksmen" Leader for ESG in India by Euromoney 2022

Global Transaction Banking Innovation Awards 2022

Best Transaction Outstanding Use of Technology

Banking Best ERP Integration in Cash and Liquidity
Innovation Lab Initiative Management

45
 Campaigns/Announcements
Launch of the #CheerForThemToHear campaign during the T20 Cricket World Cup for the Blind in Dec 2022.

Video Post Video Post

This was a campaign we ran with the following objectives:

• To position IndusInd as a responsible brand by creating awareness about the Bank’s support for Blind Cricketers in India.
• Make known the players representing India at the World Cup
• Encourage internal and external audiences to support Team India

46
 Disclaimer

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any particular person. All information contained has been prepared solely by the Bank. No information contained herein has been independently verified by anyone else. This presentation may not
be copied, distributed, redistributed or disseminated, directly or indirectly, in any manner.
This presentation does not constitute an offer or invitation, directly or indirectly, to purchase or subscribe for any securities of the Bank by any person in any jurisdiction, including India and the
United States. No part of it should form the basis of or be relied upon in connection with any investment decision or any contract or commitment to purchase or subscribe for any securities. Any
person placing reliance on the information contained in this presentation or any other communication by the Bank does so at his or her own risk and the Bank shall not be liable for any loss or
damage caused pursuant to any act or omission based on or in reliance upon the information contained herein.
No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or opinions contained
in
this presentation. Such information and opinions are in all events not current after the date of this presentation. Further, past performance is not necessarily indicative of future results.
This presentation is not a complete description of the Bank. This presentation may contain statements that constitute forward-looking statements. All forward looking statements are subject to
risks, uncertainties and assumptions that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. Important factors that could cause
actual results to differ materially include, among others, future changes or developments in the Bank’s business, its competitive environment and political, economic, legal and social conditions.
Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward-looking statements. The Bank disclaims any obligation to
update these forward-looking statements to reflect future events or developments.
Except as otherwise noted, all of the information contained herein is indicative and is based on management information, current plans and estimates in the form as it has been disclosed in this
presentation. Any opinion, estimate or projection herein constitutes a judgment as of the date of this presentation and there can be no assurance that future results or events will be consistent with
any such opinion, estimate or projection. The Bank may alter, modify or otherwise change in any manner the content of this presentation, without obligation to notify any person of such change or
changes. The accuracy of this presentation is not guaranteed, it may be incomplete or condensed and it may not contain all material information concerning the Bank.
This presentation is not intended to be an offer document or a prospectus under the Companies Act, 2013 and Rules made thereafter , as amended, the Securities and Exchange Board of India (Issue
of Capital and Disclosure Requirements) Regulations, 2009, as amended or any other applicable law.
Figures for the previous period / year have been regrouped wherever necessary to conform to the current period’s / year’s presentation. Total in some columns / rows may not agree due to
rounding off.
Note: All financial numbers in the presentation are from Audited Financials or Limited Reviewed financials or based on Management estimates.

47