Resume Writing

 According to Cambridge dictionary credentials are documents

that state the abilities and experience of a person and show that the
person is qualified for a particular job or activity.
Learning Objectives

01
Explainimportance of an effective and
optimized resume and its
contribution to the whole hiring
process.

02
Writeeffectivelya resume with little to no
working experience
 WRITING A
01
RESUME
According to Cambridge dictionary, a
resume is a written statement of
your educational and work
experience.
Resume
A resume is a means of advertising yourself
to get a job that you want and will give a
short impression about you to the employers
whether you attain their standards or not.
That’s why writing a good resume is very
important.
Your resume say a lot about
you,
It determines whether you
will be called IN for an
-Unknown
interview or NOT
 Here are the
following steps
and tips on
how to write a
resume
 STEP 1: Contact Information
The contact(Heading)
information section is pretty self-
explanatory. This section does not require a label
(Contact Information or Contact Details). When listing
your contact details you should follow this order:

•Name (largest font on page, middle initial is

optional

•Complete Address

•Telephone Number (Check that you have an

appropriate voicemail message)

•Email Address (make sure it’s appropriate,

don’t use your [email protected]
account.)
STEP 1: Contact Information
(Heading)
 STEP 2: Choose a Resume
Introduction
Like formats, job seekers have 3 choices for their
resume introduction: a qualifications summary, career
objective, and professional profile. The goal of all three are
to gain the attention of an employer by highlighting your skills
and experience that will help their company. However, the
method through which each introduction achieves this goal
differs. See below:
 Qualifications Summary
With regards to format, the qualifications summary
is a bullet point list (ranging from 4 to 6 points) of
your most outstanding career achievements. Avoid
using generic statements and try to list your skills in
a way reflects your unique voice.
I should use if:

• I am applying to a job that requires a rigid set

of abilities.
• I have a wealth of experience in the industry.
• I possess multiple skill sets.
 Qualifications Summary
With regards to format, the qualifications summary
is a bullet point list (ranging from 4 to 6 points) of
your most outstanding career achievements. Avoid
using generic statements and try to list your skills in
a way reflects your unique voice.
I shouldn’t use if:

• I lack experience.
• I am an entry level candidate that lacks specific
skill sets.
• I lack measurable achievements.
 Career Objective
A resume objective, also referred to as a career
objective, is a 2-3 sentence statement that provides
an overview of your skills and experience. This
resume introduction is best for entry-level
candidates.
I should use if:

• I am an entry-level applicant.
• I do not have in-depth experience in the
industry.
• I am a recent college graduate.
 Career Objective
A resume objective, also referred to as a career
objective, is a 2-3 sentence statement that provides
an overview of your skills and experience. This
resume introduction is best for entry-level
candidates.
I shouldn’t use if:

• I have a wealth of industry-specific skill sets.

• I am changing career paths.
• I am writing a cover letter.
 Professional Profile
The professional profile is a combination of both the
career objective and qualifications summary. It is
also the most flexible of the three styles as it can be
formatted as short paragraph of bullet-point list.

I should use if:

• I have had major achievement in my past

experience
• I am applying to a position in the same
industry
• I have a special area of expertise in my field
 Professional Profile
The professional profile is a combination of both the
career objective and qualifications summary. It is
also the most flexible of the three styles as it can be
formatted as short paragraph of bullet-point list.

I shouldn’t use if:

• I am an entry-level applicant
• I am recent college graduate
• I lack measurable of accomplishments
STEP 2: Choose a Resume
Introduction
 STEP 3: Employment History
The section is the core of your resume, where you are
tasked with proving the skills you have listed in the
qualifications summary or career objective. When it comes to
labeling this section some use “Relevant Experience,” or “Work
Experience” as an alternative to “Professional Experience.”

Remember to list your work experiences in reverse

chronological order and only list experience that is relevant to
the job you are applying for. For each company create a
heading including the company’s name, city & state, your title,
and the dates of employment (month and year). If you are still
currently working at a company, you can simply write “month,
year-Present” for the employment dates.
STEP 3: Employment History
 STEP 4: Education Background
Having a solid education section helps to display the
foundation of your knowledge and expertise. Depending on
your professional experience, you may want to consider
switching the order of the professional experience and
education sections.

For instance, college or high school students that lack

seasoned professional experience benefit from emphasizing
their education by placing it before the professional experience
section. In addition, if you possess a wealth of professional
experience then it is appropriate to keep this section short and
sweet.
 STEP 4: Education
Here are the main points to include in your education section:

•Degree + Major

• The names of school

•Date of graduation (month, year)

•Honor/s (Optional)
STEP 4: Education
 STEP 5: Awards (Optional)
Including the awards you received either as a student
or a professional is also optional. Any relevant award you
received can set you apart from the competition. In the case
where you and your fellow applicants have similar
qualifications and employment history, hiring managers will
look into sections like awards received to determine who has
the advantage.
STEP 5: Awards (Optional)
STEP 6: Professional Qualifications
Professional qualifications serve as the initial basis in
determining if you are fit for the position you are applying for.

Your professional qualifications is your proof of

expertise. It should contain your core competencies as well as
your most relevant technical skills. Don’t forget to mention the
professional certifications you’ve received as they’re a proof of
your ability and proficiency.
STEP 6: Professional Qualifications
 STEP 7: Personal Skills
Also known as the skills and abilities/personal skills
section, your other qualifications should mention your other
competencies and include a list of your relevant soft skills.
STEP 7: Professional Qualifications
 STEP 8: Workshops And Seminars
Attended (Optional)
List down the workshops and seminars you’ve
attended that is relevant to the position you are vying for. If
you’re a fresh graduate, don’t skip on mentioning the training
and seminars you had as a student as long as you see them as
relevant to your field.

On the other hand, you can skip on the student

trainings and seminars once you’ve already earned a year or
two of work experience. Mention the training and seminars you
attended as a working professional instead. When listing down
the seminars and trainings, you need to mention the event
name, date and location or venue.
 STEP 9: References

Among the many parts of a resume, the reference

section is one of the most debated upon. Should you or
shouldn’t you add References on your resume? Most people
would “Will be provided upon request” or “Available upon
request” while some choose not to put anything at all.

While it is understandable that employers want to

verify the information you’ve provided in your resume, you do
not want to jeopardize the privacy of your references by
offering their identity and contact information.
STEP 9: References
02
INTERVIEW
PREPARATION
Learning Objectives

01
Discussthe hiring and interview process

02
Explainthe importance of coming up with
snappy and smart answers in an
interview in landing a job
03
Highlightone's strengths to use as a
leverage in answering interview
questions
 Job Interview Skills Training
To be really effective, you need to understand the
dynamics of the preliminary selection process—the things
that go on before the first candidate is selected for an
interview.
 Interview Process
PREPARING APPEARING
Getting the DURING THE
FOR AN FOR THE
Interview INTERVIEW
INTERVIEW INTERVIEW

FOLLOWING EVALUATING
LEAVING THE
UP AFTER YOUR
INTERVIEW
YOUR INTERVIEW
INTERVIEW

CONCLUDING
THE
INTERVIEW
PROCESS
Things you want to know about the
Company
What you want to know Why you want to know it
What does the company do? • To be a knowledgeable
candidate
• To decide whether you want to
be a part of the company
What kind of image does the • To judge its character and
company have? • strength
How does the company’s future • To judge future opportunities
look?
What are the social • To determine whether you fit
expectations of the position? this aspect of company culture
 Types of Interviews
1. Face-to-face 7. Informal
2. Group 8. Screening
3. Hiring 9. Selection
4. Panel 10. Situational
5. Remote 11. Stress
6. Structured
Questions your interviewer might
ask

Question Suggested Response

Have you ever had more to do Yes, you have, and you solved the
than you could accomplish? problem by setting priorities and
How did you handle it? negotiating new terms when you
had to.
Questions your interviewer might
ask

Question Suggested Response

How did you accomplish that Be ready to back your claim with
(...Some specific thing you demonstrable proof that you did
claim to have done)? it; be able to talk in specific,
operational terms.
Questions your interviewer might
ask

Question Suggested Response

In what area have you shown This question is designed to get

your you to admit a shortcoming and,
greatest improvement in the hopefully, show growth in
past two years? overcoming it. Try to have a
favorable example in mind
Questions your interviewer might
ask

Question Suggested Response

Name three accomplishments Be ready with some good

that examples, including how your
you are most proud of accomplishments helped others,
including your last employer.
Questions your interviewer might
ask

Question Suggested Response

Tell me about your Don't overdo the honesty here—

weaknesses. some thing like "I work too hard . .
."is fine if you elaborate a little
and make it more than a glib
response. Don’t feel obligated to
give them reasons to eliminate
you.
Questions your interviewer might
ask

Question Suggested Response

What are you looking for in Stay general enough to fit what
this position? the company may need. Don't
make it more than they can
deliver.
Questions your interviewer might
ask

Question Suggested Response

What do you know about our A brief, positive response based

company? on your research that shows you
know
what they do and their position in
the industry. Be ready to go into
more detail if asked.
Questions your interviewer might
ask

Question Suggested Response

What do you think you could Match your skills to the company's
contribute to our company? needs.
Questions your interviewer might
ask

Question Suggested Response

Where do you see yourself in "If the opportunity with this

five company is what I believe it to be,
years? I'll be right here, moving up the
career ladder."
Questions your interviewer might
ask

Question Suggested Response

Why did you leave (a previous Be honest and stay positive. If it

position)? was a bad experience and you left
under unfavorable conditions, say
so, take responsibility, and explain
how you've grown as a result.
Questions your interviewer might
ask

Question Suggested Response

Why do you want to be part of A response that shows realistic

this ambition and identification with
organization? what the company does.
Questions your interviewer might
ask

Question Suggested Response

How many people work in this To determine its importance in the

department? overall organization and your
relative status in the company.
Questions your interviewer might
ask

Question Suggested Response

To whom do I report, and what This is another way to determine

are the overall reporting your true status.
relationships within the
department?
Questions your interviewer might
ask

Question Suggested Response

How would you describe the To establish whether you will be

working relationship between interacting with the leaders
this division and senior directly or screened by others.
management?
Questions your interviewer might
ask

Question Suggested Response

Why did my predecessor To see if there was a problem that

leave? you might have as well—maybe a
pattern of people not being able
to succeed in the position
Questions your interviewer might
ask

Question Suggested Response

Will I be attending a training To find out both the opportunities

program? Where and for how and limitations in the staff training
long? area.
 Job Interview Skills Training
TIMING YOUR ARRIVAL

You don't want to be late for your interview, but

neither do you want to be uncomfortably early— for you or
your host. If you arrive more than ten minutes ahead of
schedule, plan to kill time inconspicuously somewhere
besides the reception area of your interviewer. The ideal
situation is to walk in about five minutes early. You run the
risk of awkwardly encountering the person interviewing
before you if you are too far ahead of schedule.
 Job Interview Skills Training
WHAT TO BRING

On the practical side, bring a briefcase or folio with you with a

copy of your resume, a completed application if you have one,
a list of your references, and a few samples of your work if
you need to exhibit it. It is a good idea to have a small pad on
which to take notes if that becomes appropriate during your
interview.
 Job Interview Skills Training
SEATING

The natural and correct approach is to let your interviewer

show you where to sit. The same is true of timing your seating
—follow the lead of your interviewer, who will indicate that
you should be seated. If none of this materializes, just wait
the interviewer out and take the most obviously correct chair
after she or he has been seated.
 Job Interview Skills Training
PHYSICAL CONDITION
Rest - You want to look rested. It shows when you are worn
out. Obvious fatigue can be taken as a sign of a lifestyle and
personal habits that might detract from your ability to work
effectively.
Exercise - A tiring workout just before the interview is a bad
idea. An ongoing exercise program that gets you in shape by
the time of the interview is a good one.
Relaxation - You want to strike a businesslike balance between
being hyperkinetic and too laidback. The two preceding
topics, on rest and exercise, are an integral part of relaxation.
 Job Interview Skills Training
THINGS TO AVOID
Don't smoke, chew gum, make nervous gestures, or
fail to respect people's personal space(getting too close when
you speak, etc.)
 Job Interview Skills Training
AFTER THE INTERVIEW
• Avoid temptation to ask how you did
• Ask what's next in the hiring cycle, suggest scheduling
your next interview before leaving, butdon't push for a
hiring decision.
• Summarize the key requirements and link your attributes
to them.
• Be prepared to accept an offer—contingent on terms to be
negotiated later
• Know who your interviewers were and their correct titles
• Think and act positively, even if there were rough spots
• Leave as you entered, with a confident handshake, a smile,
and pleasantly enthusiastic about what is to come
 Job Interview Skills Training
EVALUATING YOUR INTERVIEW
• How did you do on the objective matters?
• Did you measure up to their expectations? J Did they
measure up to your expectations?
• What about subjective details?
• Did your personalities mesh well?
• Was the corporate culture to your liking?
• What is your gut feeling regarding your prospects?
• Did you get the job?
• Do you still want the job?
 Job Interview Skills Training
INTERVIEW FOLLOW UP
• Now you must strengthen your case for turning the
interview into a job offer.
• You want to say thanks and let the interviewer know that
you
(1) left the session feeling good about the job, and
(2) that you still have a strong interest in it.
 Job Interview Skills Training
INTERVIEW FOLLOW UP
• Now you must strengthen your case for turning the
interview into a job offer.
• You want to say thanks and let the interviewer know that
you
(1) left the session feeling good about the job, and
(2) that you still have a strong interest in it.
 Job Interview Skills Training
Considering in planning your follow-up
• Reinforce the good impressions you made.
• • Provide additional information that would be helpful.
• • Activate your network for both feedback and influence.
• • Prepare for any subsequent interviews
 Job Interview Skills Training
Even the smartest and most qualified job seekers need
to prepare for their job interview. Why, you ask? Interview
skills are learned, and there are no second chances to make a
great first impression. These 10 interview tips will teach you
how to answer interview questions and convince the hiring
manager that you are the one for the job.
 Job Interview Skills Training
Practice good nonverbal communication

It's about demonstrating confidence: standing straight,

making eye contact and connecting with a firm handshake.
That first nonverbal impression can be a great beginning—or
quick ending—to your interview.
 Job Interview Skills Training
Dress for the job or company

Today's casual dress codes do not give you permission to

dress as "they" do when you interview. It is important to know
what to wear to an interview and to be well-groomed.
Whether you wear a suit or something less formal depends on
the company culture and the position you are seeking. If
possible, call to find out about the company dress code before
the interview.
 Job Interview Skills Training
Listen

From the very beginning of the interview, your interviewer is

giving you information, either directly or indirectly. If you are
not hearing it, you are missing a major opportunity. Good
communication skills include listening and letting the person
know you heard what was said. Observe your interviewer, and
match that style and pace.
 Job Interview Skills Training
Don't talk too much

Telling the interviewer more than he needs to know could be a

fatal mistake. When you have not prepared ahead of time,
you may ramble when answering interview questions,
sometimes talking yourself right out of the job. Prepare for
the interview by reading through the job posting, matching
your skills with the position's requirements and relating only
that information.
 Job Interview Skills Training
Don't be too familiar

The interview is a professional meeting to talk business. This

is not about making a new friend. Your level of familiarity
should mimic the interviewer's demeanor. It is important to
bring energy and enthusiasm to the interview and to ask
questions, but do not overstep your place as a candidate
looking for a job.
 Job Interview Skills Training
Use appropriate language

It's a given that you should use professional language during

the interview. Be aware of any inappropriate slang words or
references to age, race, religion, politics or sexual orientation
—these topics could send you out the door very quickly.
 Job Interview Skills Training
Don't be cocky

Attitude plays a key role in your interview success. There is a

fine balance between confidence, professionalism and
modesty. Even if you're putting on a performance to
demonstrate your ability, overconfidence is as bad, if not
worse, as being too reserved.
 Job Interview Skills Training
Take care to answer the questions

When interviewers ask for an example of a time when you did

something, they are asking behavioral interview questions,
which are designed to elicit a sample of your past behavior. If
you fail to relate a specific example, you not only don't
answer the question, but you also miss an opportunity to
prove your ability and talk about your skills.
 Job Interview Skills Training
Ask questions

When asked if they have any questions, most candidates

answer, "No." Wrong answer. Part of knowing how to interview
is being ready to ask questions that demonstrate an interest
in what goes on in the company. Asking questions also gives
you the opportunity to find out if this is the right place for
you. The best questions come from listening to what you're
asked during the interview and asking for additional
information.
 Job Interview Skills Training
Don't appear desperate

When you interview with the "please, please hire me"

approach, you appear desperate and less confident. Reflect
the three Cs during the interview: cool, calm and confidence.
You know you can do the job; make sure the interviewer
believes you can, too.