Theory X Theory Y
Theory X Theory Y
Theory X Theory Y
In 1960, Douglas McGregor formulated Theory X and Theory Y suggesting two aspects of human
behaviour at work, or in other words, two different views of individuals (employees):
• one of which is negative, called as Theory X and
• the other is positive, so called as Theory Y
According to McGregor, the perception of managers on the nature of individuals is based on
various assumptions.
Assumptions of Theory X
• An average employee intrinsically does not like work and tries to escape it whenever possible.
• Since the employee does not want to work, he must be persuaded, compelled, or warned with
punishment so as to achieve organizational goals. A close supervision is required on part of
managers. The managers adopt a more dictatorial style.
• Many employees rank job security on top, and they have little or no aspiration/ ambition.
• Employees generally dislike responsibilities.
• Employees resist change.
• An average employee needs formal direction.
Assumptions of Theory Y
• Employees can perceive their job as relaxing and normal. They exercise their physical and mental efforts
in an inherent manner in their jobs.
• Employees may not require only threat, external control and coercion to work, but they can use self-
direction and self-control if they are dedicated and sincere to achieve the organizational objectives.
• If the job is rewarding and satisfying, then it will result in employees’ loyalty and commitment to
organization.
• An average employee can learn to admit and recognize the responsibility. In fact, he can even learn to
obtain responsibility.
• The employees have skills and capabilities. Their logical capabilities should be fully utilized.
• In other words, the creativity, resourcefulness and innovative potentiality of the employees can be
utilized to solve organizational problems.
• Theory Y implies that the managers should create and encourage a work environment which provides
opportunities to employees to take initiative and self-direction. Employees should be given opportunities
to contribute to organizational well-being.
• Theory Y encourages decentralization of authority, teamwork and participative decision making in an
organization.
• Theory Y searches and discovers the ways in which an employee can make significant contributions in an
organization. It harmonizes and matches employees’ needs and aspirations with organizational needs
• Thus, we can say that Theory X presents a pessimistic view of employees’ nature
and behaviour at work, while Theory Y presents an optimistic view of the
employees’ nature and behaviour at work.
• If we correlate it with Maslow’s theory, we can say that Theory X is based on the
assumption that the employees emphasize on the physiological needs and the
safety needs; while Theory X is based on the assumption that the social needs,
esteem needs and the self-actualization needs dominate the employees.
• McGregor views Theory Y to be more valid and reasonable than Theory X. Thus,
he encouraged cordial team relations, responsible and stimulating jobs, and
participation of all in decision-making process