Presentation On Training & Development

DHAKA INTERNATIONAL UNIVERSITY

Group B (Unilever)
BBA (Evening) 14th Batch 1st Semester Course Name: Fundamental of Management Course Code: 105

Presentation On Training & Development

Prepared For

Mr. Bazlur Rahman

Submission Date: 28.01.10

Presented By
Farhana Zaman Liza (leader)
Std ID: 240269 Roll No. : 19

Mohiuddin Al Faruk Mohin

Std ID: 240266 Roll No. : 16

Abul Hossain (C0-leader)

Std ID: 240273 Roll No. : 23

Alim Al Razi Molla Razib

Std ID: 240270 Roll No. : 20

The Other Members Of This Group Are:

Zahid Hasan
Std ID: 240264 Roll No. : 14

Md. Mahbubul Haque Bhuiyan

Std ID: 240265 Roll No. : 15

Alomgir Hossain
Std ID: 240268 Roll No. : 18

Tomal Kanta Poul Bappi

Std ID: 240273 Roll No. : 21 Roll No. : 22 Roll No. : 24 Roll No. : 51

Md. Abu Sahriar

Std ID: 240272

Khondoker Somir
Std ID: 240274

S. M. Rouhsan Zahan Shajib

Std ID: 240300

Contents.

Definition Of Training & Development Title Page of Unilever Introduction To Unilever Logo of Unilever Historical Background of Unilever Brands Strategies of Unilever Brand Name Organizational Objectives Unilevers Mission Organizational Strategies Assessment of Training Needs Training Goals Training Budgets Name Of The Trainee Name Of The Trainer & Their Positions Methods & Techniques Used To Training Program Evaluation Method Conclusion Training Schedule

Definition Of Training & Development

Training and development is any attempt to improve current or future employee performance by increasing an employee ability to perform through learning, usually by changing the employees attitude or increasing his or her skills and knowledge. The need for training and development is determined by the employees performance, computed as follows:

Training and Development need = Standard Performance Actual Performance.

We are prepared our presentation on a reputated organization. And that is Unilever. Unilever is a British-Dutch multinational corporation that owns many of the world's consumer product brands in foods, beverages, cleaning agents and personal care products. Unilever employed 174,000 people and had a worldwide revenue of 40.5 billion in 2008.[1]

UNILEVER
160 million times a day, someone somewhere chooses a Unilever product. From feeding your family to keeping your home clean and fresh, our brands are part of everyday life.

Introduction to Unilever
160 million times a day, someone somewhere chooses a Unilever product. From feeding your family to keeping your home clean and fresh, our brands are part of everyday life.

Life partner
With 400 brands spanning 14 categories of home, personal care and foods products, no other company touches so many people's lives in so many different ways.

Our brand portfolio has made us leaders in every field in which we work. It ranges from much-loved world favorites including Lipton, Koror, Dove and Omo, to trusted local brands such as Blue Band and Suave. From comforting soups to warm a winter's day, to sensuous soaps that make you feel fabulous, our products help people get more out of life. We're constantly enhancing our brands to deliver more intense, rewarding product experiences. We invest nearly 1 billion every year in cutting-edge research and development, and have five laboratories around the world that explore new thinking and techniques to help develop our products.

Logo of Unilever
Our visual identity expresses the vitality at the heart of our brands, our people and our values. Each icon within it represents an aspect of our business, showing that we add vitality in everything we do.

Historical Background of Unilever

Unilever's corporate mission to add vitality to life shows how clearly the business understands 21st century-consumers and their lives. But the spirit of this mission forms a thread that runs throughout our history.
Headquarters : Rotterdam, Netherlands; London; United Kingdom

Helping People Get More Out Of Life

In the 1890s, William Hesketh Lever, founder of Lever Bros, wrote down his ideas for Sunlight Soap his revolutionary new product that helped popularize cleanliness and hygiene in Victorian England. It was 'to make cleanliness commonplace; to lessen work for women; to foster health and contribute to personal attractiveness, that life may be more enjoyable and rewarding for the people who use our products'. This was long before the phrase 'Corporate Mission' had been invented, but these ideas have stayed at the heart of our business. Even if their language - and the notion of only women doing housework has become outdated. In a history that now crosses three centuries, Unilever's success has been influenced by the major events of the day economic boom, depression, world wars, changing consumer lifestyles and advances in technology. And throughout we've created products that help people get more out of life cutting the time spent on household chores, improving nutrition, enabling people to enjoy food and take care of their homes, their clothes and themselves.

Timeline
19th Century
Although Unilever wasn't formed until 1930, the companies that joined forces to create the business we know today were already well established before the start of the 20th century. Unilever's founding companies produced products made of oils and fats, principally soap and margarine. At the beginning of the 20th century their expansion nearly outstrips the supply of raw materials. Tough economic conditions and the First World War make trading difficult for everyone, so many businesses form trade associations to protect their shared interests. With businesses expanding fast, companies set up negotiations intending to stop others producing the same types of products. But instead they agree to merge - and so Unilever is created. Unilever's first decade is no easy ride: it starts with the Great Depression and ends with the Second World War. But while the business rationalizes operations, it also continues to diversify. Unilever's operations around the world begin to fragment, but the business continues to expand further into the foods market and increase investment in research and development.

1990s

1910s 1920s 1930s 1940s

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1950s 1960s
Business booms as new technology and the European Economic Community lead to rising standards of living in the West, while new markets open up in emerging economies around the globe. As the world economy expands, so does Unilever and it sets about developing new products, entering new markets and running a highly ambitious acquisition programme. Hard economic conditions and high inflation make the 70s a tough time for everyone, but things are particularly difficult in the fast-moving consumer goods (FMCG) sector as the big retailers start to flex their muscles. Unilever is now one of the world's biggest companies, but takes the decision to focus its portfolio, and rationalize its businesses to focus on core products and brands.

1970s
1980s

1990s
The 21st century

The business expands into Central and Eastern Europe and further sharpens its focus on fewer product categories, leading to the sale or withdrawal of two-thirds of its brands.
The decade starts with the launch of Path to Growth, a five-year strategic plan, and in 2004 further sharpens its focus on the needs of 21st century consumers with its Vitality mission.

Balancing profit with responsible corporate behaviour

In the late 19th century the businesses that would later become Unilever were among the most philanthropic of their time. They set up projects to improve the lot of their workers and created products with a positive social impact, making hygiene and personal care commonplace and improving nutrition through adding vitamins to foods that were already daily staples. Today, Unilever still believes that success means acting with 'the highest standards of corporate behavior towards our employees, consumers and the societies and world in which we live'. Over the years we've launched or participated in an ever-growing range of initiatives to source sustainable supplies of raw materials, protect environments, support local communities and much more. Through this timeline you'll see how our brand portfolio has evolved. At the beginning of the 21st century, our Path to Growth strategy focused us on global high-potential brands and our Vitality mission is taking us into a new phase of development. More than ever, our brands are helping people 'feel good, look good and get more out of life' a sentiment close to Lord Leverhulme's heart over a hundred years ago.

Brands Strategies of Unilever

From sumptuous soups to sensuous soaps, our products all have one thing in common. They help you get more out of life. Food brands Home care brands Personal care brands Nutrition Health, hygiene & beauty Unilever Advertising Unilever Foodsolutions

Brand Name
2. Food Brands:
Unilever is one of the world's leading food companies. Our passion for understanding what people want and need from their food and what they love about it - makes our brands a popular choice.

Becel, Flora Becel / Flora products contain Omega 3 and 6 that help keep your heart healthy. Bertolli Bringing the Mediterranean lifestyle into your home. Blue Band, Rama Try our healthy, affordable and convenient range of margarine products. Heartbrand Our Heart ice cream range aims to inspire people of all ages to taste the fun side of life. Hellmann's, Amora For sensational food and moods! Knorr Our products help people make every meal a little more special. Lipton Making a big splash in the global beverages market. Slim Fast Millions of people all over the world have lost weight with Slim Fast.

Home Care Brands

In many parts of the world we lead the home care market, with brands such as Omo, Surf, Comfort and Cif. It's more than just hygiene with homes and clothes that are clean and cared for, we help you get more out of life.

Cif The power to deal with even the toughest dirt, every day. Comfort The best care for your clothes, yourself and your family. Domestos Experts in killing germs. With Domestos you can be sure the job is done. Omo Giving your kids the freedom to get dirty, safe in the knowledge that Omo will remove those awkward stains. Radiant No other brand knows more about delivering superior whiteness than Radiant. Sunlight Sunlight uses the magic of natural ingredients to create unbeatable results. Surf Surf is on a mission to make everything it touches brighter through cleaning and more!

Personal Care Brands

Our personal care brands, including Axe, Dove, Lux, Pond's, Rexona and Sunsilk, are recognised and respected around the world. They help consumers to look good and feel good and in turn get more out of life. AXE Helping males keep a step ahead in the mating game. Dove Celebrating beauty's diversity. Lifebuoy Accessible hardworking soaps and liquid gels. Lux Lux offers a range of highly appealing beauty products at a price you can afford. Ponds Helping to keep your skin looking and feeling naturally beautiful. Rexona Rexona gives you the confidence to handle whatever the day has in store. Signal & Close UP Protecting and enhancing your oral health 24 hours a day. Sunsilk Sunsilk provides real solutions to women's everyday hair needs everywhere . Vaseline To help you enjoy great, healthy skin everyday

Food Brands
Our commitment
We are committed to adding vitality to people's lives by ensuring our products taste great and can form part of a healthy balanced diet.
Great taste

Our brands help make everyday meals special. And theyre often a passport to world cuisine, turning local dishes into appealing new products. We have the heritage and knowledge to move effortlessly between cuisines and countries.
Flexibility

For people wanting to conjure up a meal in minutes, we make cooking and eating a pleasure. Our solutions, ranging from a Knorr pasta snack to a Mediterranean-inspired Bertolli meal, give people everywhere more time to enjoy with friends and family. Meanwhile our Food solutions team is there behind the scenes when people eat out, working with chefs and caterers to create culinary masterpieces.

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Healthy choices

Our success is based on making healthy food the easy and enjoyable choice. World-class nutrition and health expertise enable us to provide options that can help you stay healthy and you'll look good and feel good all at the same time. The benefits of brands such as Slim Fast and Flora/ Becel proactive are recognized by members of the medical profession and all our brands include goodfor-you choices that can form part of a balanced diet . Fun, indulgent & refreshing We put more fun into a healthy balanced diet with Heart brand ice creams, including Magnum, Cornet to and fruit-flavored ices from Solero. The Lipton range of tea and soft drinks bring refreshment with natural vitality. Food you can trust Whatever people love about food, we aim to make sure they can trust us to source, make, distribute and market our brands in a way thats good for them and the world we share.

Unilevers Advertising
Unilever's brands are known around the world for their thoughtprovoking yet entertaining advertising campaigns.
PG Tips Breakfast

This iconic 'Breakfast' PG tips advert won a Gold Award at the British Television Advertising Awards. December 2008 | United Kingdom
Dove - Go Fresh

A new Dove Go Fresh Body Wash Energise advert takes a snippet of a young woman's daily showering routine. December 2008 | United States of America
Lynx - Dark temptation

Winner of 2008 Film Gold Cannes, Best Film Gold San Sebastian Festival and Best Film NYC Festival. December 2008 | United Kingdom

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Pot Noodle - Moussaka Rap

Lick it! In this hilarious ad from the UK's Pot Noodle team an amateur chef raps his way through a mountain of food preparation. December 2008 | United Kingdom
Monkey's Christmas speech

This 'Queen's speech' viral ad from PG tips has won a Gold Award at the British Television Advertising Awards December 2008 | United Kingdom
Degree - Engineered

Degree's futuristic advert focuses on the superior antiperspirant qualities of their deodorant by comparing it to a competitor product. November 2008 | United States of America
Sunsilk - Capas Destacada

This is Sunsilks easily recognizable advert for its glamorous portrayal of the hair care routine. October 2008 | Mexico

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Knorr - Big Green

Knorr's soups have always enjoyed a healthy nutritional profile. October 2008 | France
Persil - Small & Mighty

This advert shows that its the first product in the market of its kind that contains three times more concentrated detergent. February 2008 | United Kingdom
Rexona - Friction

Rexonas break through commercial that focuses on skin care while strengthening the brands overall feminine appeal. July 2008 | Argentina
Lifebuoy - Soap for Schools

This good germ-killing soap can make a great difference in helping to prevent the spread of preventable infectious diseases. September 2007 | Indonesia
Dove - Evolution

A Dove advert once again challenges our concept of beauty. Evolution has won two Grand Prix Cannes Advertising Awards. Nov 2006 | United Kingdom

Organizational Objects
Purpose & principles
Our corporate purpose states that to succeed requires "the highest standards of corporate behavior towards everyone we work with, the communities we touch, and the environment on which we have an impact."
Always working with integrity:

Conducting our operations with integrity and with respect for the many people, organizations and environments our business touches has always been at the heart of our corporate responsibility.

Positive impact: We aim to make a positive impact in many ways: through our brands, our commercial operations and relationships, through voluntary contributions, and through the various other ways in which we engage with society.

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Continuous commitment:

We're also committed to continuously improving the way we manage our environmental impacts and are working towards our longerterm goal of developing a sustainable business.
Setting out our aspirations:

Our corporate purpose sets out our aspirations in running our business. It's underpinned by our code of business Principles which describes the operational standards that everyone at Unilever follows, wherever they are in the world. The code also supports our approach to governance and corporate responsibility.
Working with others:

We want to work with suppliers who have values similar to our own and work to the same standards we do. Our Business partner code, aligned to our own Code of business principles, comprises ten principles covering business integrity and responsibilities relating to employees, consumers and the environment.

Unilevers Mission
Our mission is to add Vitality to life. We meet everyday needs for nutrition, hygiene and personal care with brands that help people look good, feel good and get more out of life.

Organizational Strategies
The first step in the training process in an organization is the assessment of its objectives and strategies. What business are we in? At what level of quality do we wise to provide this product or service? Where do we want to be in the future? It is only after answering these and other related questions that the organization must assess the strengths and weaknesses of its human resources.

Assessment Of Training Needs

Needs assessment diagnoses present problems and future challenges to be made through training and development. Needs assessment occurs at two levels-group and individual. An individual obviously needs training when his or her performance falls short of standard. Assessment of training needs must also focus on anticipated skills of an employee. Technology changes fast and new technology demand s new skills. It is necessary that the employee be trained to acquire new skills. Assessment of training needs occurs at the group level too. Any change in the organization's strategy necessitates training of groups of employees.

Needs Assessment Methods

Group or Organizational Analysis :
Organizational goals and objectives Personnel/skills inventories Organizational climate indices Efficiency indices Exit interviews MBO or work planning systems

Individual Analysis:
Performance appraisal Work sampling Interviews Questionnaires Attitude survey Training progress

Quality circles
Customer survey/satisfaction data Consideration of current and projected changes

Rating scales

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Benefits of Needs Assessment
This being a generalized statement, there are certain specific benefits of needs assessment. They are:
1. 2.

3.

Trainers may be informed about the broader needs of the training group and their sponsoring organizations. The sponsoring organizations are able to reduce the perception gap between the participant and his or her boss about their needs and expectations from the training programme. Trainers are able to pitch their course inputs closer to the specific needs of the participants.

Training Goals
When planning for your accessibility training, you should first establish goals for what you want your training participants to learn and achieve. Then break these goals down into specific objectives. Once you have objectives, it will be clear to you what content and information your training participants will need at each step to ultimately achieve the goal you have established for them. When designing training, follow this process: Establish goals. Write specific, measurable, and achievable objectives. Map content topics to specific objectives. Find resources, tools, information, simulations, and other content to help meet each of your objectives.

Continue.
Review to make sure the content and objectives are helping students

achieve the goals. Often as trainers, we worry about content first and achievement last. What good is an accessibility training if the content is not presented in a way that lends itself toward changing and improving the behavior of its participants? Do not fall into the trap of letting content, such as a fancy simulation or new design technique, drive what you are teaching.

The most important step in this process is to establish good goals. In order to determine which goals are most applicable to your training audience, you must become familiar with who the audience is, what their current knowledge level is, and what their desires and motivations are. This involves communicating with training participants or your hosts before a training begins. Whenever possible, ask your training participants what they hope to get out of the training before you set specific goals and objectives.

Training Budgets
The expertise and experience of the successful Sales project inspired Fair & Lovely Foundation to start another huge managers development programme in every city of this company in February 2010.

Vocational Training For Employers Developing

The expertise and experience of the successful Sales project inspired Fair & Lovely Foundation to start another huge managers development programme in February 2010. A seven-day practical and theoretical workshop for each category was arranged for selected from thousands of managers of this company. Under this project, 20 managers from our company (of each zone) on training on sales programme & marketing programme.

Training Budget
For this training programme Unilever fixed Tk. 50,00000 (Fifty lac taka) & the training venue is the Bangobondhu International Auditorium.

Name Of The Trainers & Their Position

Name of the Trainer
Md. Shakil Ahamed

Description
Sr. Executive Officer of Unilever (Bangladesh). He train up the marketing and sells programme. Executive Manager of Unilever ( Netherland). He train up the marketing and sells programme. Sr. Sales Manager of Unilever (India). He train up the sells programme. Marketing Manager of Unilever (UK). He train up the marketing programme.

Mr. F. A. Carley

Ashutos Mukharjey Mr. G. R. Skanles

Md. Kabir Islam

Officer Regional Sales, Sales Commercial Division of Unilever ( Bangladesh). He train up the sells programme.
Sr. Marketing Manager of Unilever (Bangladesh). He train up the marketing programme.

Md. Adnan Mustafa

Name Of The Trainee

Trainees should be selected on the basis of self nomination, recommendations of supervisors or by the HR department itself. Some Sells Officers, Zone Managers, Sells Supervisors & Sells Representives, who are interested to join this training programme. They also wanted to know which method and techniques should be taken for the training. The name of the trainee and their position is given below:
Name Of The Trainee Md. Nadim Islam Md. Dulal Hossain Md. Masud Rahman Md. Rayhan Istiak Sabuj Gope Sumon Kumar Md. Prince Mahmud Md. Sohel Rana Md. Biplop Hossain Md. Sariful Islam Designation Sells Officer Sells Officer Zone Manager Sells Supervisor Zone Manager Zone Manager Sells Supervisor Sells Supervisor Sells Supervisor S.R Name Of The Trainee Md. Safiqul Islam Md. Nahid Ahamed Binayok Bosu Md. Raqibul Khan Md. Arafin Mustafa Md. Habibur Rahman Md. Nazmul Ahamed Mr. Liton Chowdhury Mr. Asim Deb Md. Rubel Hossain Designation S.R S.R S.R S.R S.R S.R S.R S.R S.R S.R

Methods & Techniques Used To Training Program

Off the Job Methods:

1.Lecture 2.Special study 3.Conference or Discussion 4.Course study 5.Role playing 6.Programme instruction

Evaluation Method
The last stage in the training and development process is the evaluation of results. Since huge sums of money are spent on training and development, how far the programme has been useful must be determined. Evaluation helps determine the results of the training and development programme. In practice, however, organizations either overlook or lack facilities for evaluation.

Need for Evaluation;

The main objective of evaluating the training programmes is to determine if they are accomplishing specific training objectives, that is, correcting performance deficiencies. A second reason for evaluation is to that any changes in trainee capabilities are due to the training programme and not due to any other conditions. Evaluation is useful to explain programme failure, should it occur. Finally, credibility of training and development is greatly enhanced when it is proved that the organization has benefited tangibly from it.

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Principals of Evaluation:
Evaluation of training programme must based on the following principals; 1. Evaluation specialist must be clear about the goals and purposes of evaluation. 2. Evaluation must be continuous. 3. E valuation must be specific. 4. Evaluation must be based on objective methods and standards. 5. Realistic target dates must be set foe each phase of the evaluation process. A sense of urgency must be developed, but deadlines That are unreasonably high will result in poor evaluation.

Criteria for Evaluation;

HR professionals should try to collect four types of data while evaluating training programme: 1. measures of reactions, 2. learning, 3. behavior change, and 4. organizational results.

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Techniques of Evaluation:
Several techniques of evaluation are being used in organization. It may be stated that the usefulness of the of the methods is inversely proportional to the ease with which the evaluation can be done.

Another method of training evaluation involves longitudinal or time-series analysis. Measurements are taken before the programme begins and are continued during and after the programme is completed.
In order to conduct a through evaluation of a training programme, it is important to assess the costs and benefits associated with the programme. This is a difficult task, but is useful in convincing the management about the usefulness of training.

Conclusion
Training and development is the long and glorious programme through out all over the world. Successful candidates placed on the jobs need training to perform their duties effectively. Workers must be trained to operate machines, reduce scrap and avoid accidents. Training and development constitute an ongoing process of any organization. Finally, the training is free from an artificial situation of a classroom. This contributes to the effectiveness of the programme. So training and development programme is must be needed all over the managerial sector or any individual company.

Training Schedule
This is a 7 days training daily schedule. Session:1
: 09:00 AM 012:00PM Registration time : 08:45 AM 09:00 AM Theoretical & practical Training Venue : Bangobondhu International Auditorium Routine :
Training Time

Name of the trainer:

Md. Shakil Ahamed Mr. F. A. Carley

Ashutos Mukharjey

Time of the theoretical & practical class: 09:00 AM 10:00 AM 10:00 AM 11:00 AM 11:00 AM 12:00 PM

Refresh: Launch Break (From 12:00 PM 12:30PM )

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Session:2
: 01:00 PM 04:00 PM Registration time : 12:45 PM 01:00 PM Theoretical & practical Training Venue : Bangobondhu National Auditorium Routine :
Training Time

Name of the trainer:

Mr. G. R. Skanles

Time of the theoretical & practical class 01:00 PM 02:00 PM

Md. Kabir Islam Md. Adnan Mustafa

02:00 PM 03:00 PM 03:00 PM 04:00 PM

Refresh: Tea Break (From 04:00 PM 04:30 PM )

Any Question