Feedback

FEEDBACK
What is feedback in communication?

Feedback in communication is the response, reaction, or information given by the
recipient of a message to the sender. It is the process of letting someone know which
areas they need to improve.
◦ Feedback is essential to effective communication because it helps the sender check that
their message has been understood and received as intended and modify their
communication strategy as needed.
◦ Feedback is crucial in two-way communication to ensure both sides are on the same
page and can prevent misunderstandings or confusion. It also strengthens the bonds of
trust and rapport between the sender and the recipient.
Types of feedback in communication
◦ Formal feedback - many companies adopt this type of feedback for evaluating productivity in a
given time. Its structure is simple and objective, giving both the managers and employees a
chance to talk about what they can improve in their work and communication strategy;
◦ Evaluative feedback is a way to describe an individual's behavior and has beneficial results
only when it's positive. This type of feedback is not always recommended because it can often
be perceived as too personal;
◦ Prescriptive feedback is a form of advice in which the recipient tells the
sender how to correct their way of working. Although this type of feedback
can be helpful in the early stages, such as training or onboarding, it can also be
a way to avoid giving constructive feedback on the individual's work;
◦ Descriptive feedback - as the name implies, this type of feedback is used to
describe the effects of an individual's action, which leads to the presentation of
a relevant opinion. Descriptive feedback is considered the best form of
evaluation in the workplace and other fields, such as education and science. To
be motivated, especially when working for someone else, team members need
to feel appreciated, even when improvements need to be made. A proven way
to provide good feedback is by combining the necessary recommendations
with the quality of their work to conclude positively about the evaluated
person.
Importance of feedback in communication
◦ Confirmation of understanding. In effective communication, people need to know that their message
has been received and comprehended as intended. Without feedback, it's possible that the sender won't be
aware that their communication has been misunderstood, which might cause confusion and blunders.
◦ Improves communication. Feedback helps increase communication by informing the sender of what
went well and what didn't.
◦ Develops trust. Feedback delivered positively and encouragingly can aid in developing trust between the
sender and recipient. Over time, this may result in closer ties and improved communication.
◦ Encourages positive behavior. Providing constructive feedback can motivate the recipient to continue
engaging in positive behaviors.
◦ Identifies areas for improvement. Negative feedback can be used to identify areas for improvement.
However, when given constructively and with the intention of helping the recipient learn and grow, this
can lead to considerable changes in the caliber of communication.
Included Feedback
Communication is reciprocal, two-way, even though the feedback may be delayed.
◦ Some of these methods of communication are very direct, as when you talk in direct response to
someone.
◦ Others are only moderately direct; you might squirm when a speaker drones on and on, wrinkle your
nose and scratch your head when a message is too abstract, or shift your body position when you think
it’s your turn to talk.
◦ Still other kinds of feedback are completely indirect.
◦ By “feedback” the speaker receives information about how his or her message has been received
by the listeners and, in turn, responds to those cues. The feedback process is not complete until the
speaker has responded to the listener. This process includes the listener’s reactions to the speaker’s
response and so.
◦ By two-way communication or feedback
◦ This feedback will tell the sender that the receiver understood the message, its level of importance,
and what must be done with it. So the feedback loop is the final link in the communication process.
Feedback is the check on how successful we have been, in transferring our messages as originally
intended. It determines whether understanding has been achieved or not.
◦ The purpose of feedback is to change and alter messages so the intention of the original
communicator is understood by the second communicator. It includes verbal and nonverbal
responses to another person’s message. forth.

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What is feedback in communication?

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