Canvas Model On KRBL
Canvas Model On KRBL
Canvas Model On KRBL
INTRODUCTION KRBL stands for Khushi Ram Behari Lal, it is an Indian rice processing and
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exporting company and the world’s largest rice miller, best known for its India Gate brand of Rice,
which is the largest selling rice brand in India. It has currently 4 operating plants in India.
With state-of-the-art manufacturing facilities and a strong distribution network, KRBL has
established itself as a trusted provider of premium basmati rice products worldwide. The company
is known for its commitment to quality, innovation, and sustainability throughout its operations .
BUSINESS CANVAS MODEL
Key activities:
o Rice processing: Utilize modern processing facilities to clean, mill, and package rice efficiently while maintaining quality
standards.
o Quality control and assurance: Implement stringent quality control measures at every stage of the production process to
ensure consistency and excellence.
o Distribution logistics: Manage an efficient distribution network to deliver products to retail outlets in a timely manner.
o Marketing and brand promotion: Develop marketing campaigns to build brand awareness and promote the quality and
benefits of Basmati rice.
Key partnerships:
o Rice farmers and suppliers: Secure consistent and high-quality sources of raw rice. KRBL focuses on the concept of contact
farming by supplying high yield seeds directly to the partnered farmers.
o Distribution partners: Collaborate with distributors and wholesalers to reach retail outlets efficiently.
o KRBL aims to partner up with Key Opinion Leaders (KOLS) such as Celebrity chefs, bloggers, journalists and nutrition
experts to co create recipes and discover new use of KRBL produtcs.
Value proposition:
o High-quality Basmati rice: Offer premium quality Basmati rice known for its aroma, flavour, and long grains.
o Non Basmati Rice: Offers quality non basmati rice, black rice and brown rice.
o Various brands: India Gate, Nur Jahan Basmati, Unity Biryani, Bemisal Basmati, Doon Basmati, Aarati Premium,
India Gate Kolam, India Gate sona musori, etc.
o Trusted brand with a legacy: Leverage the company's long-standing reputation for quality and reliability in the
market.
Key resources:
o Rice processing plants: State-of-the-art processing facilities equipped with modern technology. Currently it has 4
plants in India in Ghaziabad, Alipur, Gautam Buddh Nagar and in Sonipat.
o Skilled labor for processing and packaging: Trained workforce to handle the processing and packaging operations
effectively.
o Research and Development team: Required to improve pre and post harvesting techniques.
Customer relationships:
o Direct sales to retailers and distributors: Build strong relationships with retailers and distributors to ensure timely
delivery and address any issues promptly.
o Customer support for inquiries and complaints: Provide responsive customer support to address customer
inquiries, feedback, and complaints effectively.
o Marketing campaigns to engage with consumers: Engage with consumers through various marketing channels to
build brand loyalty and encourage repeat purchases. Currently 88% of communication is done via TV and outdoor
campaigning. Some examples - #Festive kitchen, #jumkekhao, #annapurnas of India, etc.
Channels:
o Distribution through supermarkets and retail chains: Utilize established retail channels to reach a wide range of
consumers.
o E commerce: Leverage e-commerce platforms to expand reach and accessibility to customers.
o Export channels for international markets: Explore and develop export channels to target international markets and
expand the customer base globally. KRBL has its presence in 90 countries.
Customer segments:
o Retail consumers: Individuals and households seeking high-quality Basmati rice for cooking at home.
o Restaurants and hotels: Catering to the food service industry, including restaurants, hotels, and catering businesses.
o Export markets: The company exports to over 90 countries with about 36% of its export revenue coming from Middle East
countries.
o In FY23, KRBL witnessed a significant growth of 52% in value sales in modern trade and e-commerce channels.
Cost structure:
o Raw material procurement: Cost of sourcing raw rice from farmers and suppliers.
o Production and processing costs: Expenses related to rice processing, packaging, and quality control.
o Distribution and logistics: Costs associated with transportation, warehousing, and distribution. Appointment of new
distributors, freight and container costs is an area that poses challenge for KRBL.
o Marketing and advertising expenses: Investment in marketing campaigns, advertising, and promotions to build brand
awareness and drive sales.
o R and D - allocate funds for research and development to improve processing techniques, develop new products, or enhance
existing ones.
Revenue streams:
o Sales of rice products: Revenue generated from the sale of Basmati rice and other rice products.
o Export revenue: Income generated from exporting rice products to international markets. Export sales of 1931
Crores in the FY 23 which is 33% percent more than that of FY 22.
o Witnessed a significant growth of 52% in value sales in modern trade and e-commerce channels. This positive
trajectory is a testament to the company’s successful efforts.