ITS Unit 2
ITS Unit 2
ITS Unit 2
• eGovernance, simply defined, is leveraging ICT solutions for transforming the reach and quality of
the Government’s service delivery to Citizens
• Improve the quality, cost, accessibility, and speed of delivering Government Information and
Services
• Make Government more accountable by increasing the opportunity for citizen participation in the
governance process
• eGovernance is gaining considerable momentum in India, with several high impact projects being
implemented in both Government-to-Citizen (G2C) and Government-to-Business (G2B) domains,
across Central Ministries and State Departments
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Technology will play a critical role to create the India of Tomorrow