Big Bazar
Big Bazar
Big Bazar
INTRODUCTION
Introduced by Pantaloon Retail (India) ltd in 2001. First store was opened in Kolkata and then with in 22 days other stores were opened in Hyderabad & Bangalore In 2006-2007, 27new stores were launched in 22 cities. By May 2008, 89 Big Bazaars spread across country.
THE STRATEGY
To offer value to the customers As the store would offer a large mix of products at a discounted price, the name Big Bazaar was finalised Low Price is the basic value proposition at Big Bazaar Prices of the product were 5 to 25 % lower than the market price.
Pricing Strategy
Value Pricing and maintenance of good quality were the key factors influencing the pricing decision. Price that will offer value to the customer was first determined. Bundling pricing is also used to attract the customers
Food Bazaar
Launched in 2002 and it was modeled on Indian mandi. Processed Food & Non Food ( contributed 60%) Dry Staples (contributed 30 %) Wet Staples (contributed 10%) Company Launched: Food Bazaar Masalas Food Bazaar Tea Premium Harvest Pulses While apparel still continues to be the largest selling category at BB, (40%)but the share of the food sale has increased rapidly to 25.74%
Encouraging Loyalty
Launched the Big Bazaar ICICI bank cobranded credit card. On purchase of Rs. 1500 or more, customer has the option of making payment by three EMI with out any charges. For every Rs. 100 spent on shopping, 4 reward points are rewarded Free home delivery to card holders.
CONCLUSION
As most of the retail industries did market research before entering into market same thing was done by big bazaar. Location, market, consumer perception analysis was done was done by big bazaar. In one year much more diversification was done in it. And to retain customers they use many loyalty programs and I.T. techniques were used.