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 Develop a Value-First Business
Process Automation (BPA) Strategy
workforce value
Organization-wide and

Automate with a purpose, a vision, and a strategy by concentrating

your investments on the core capabilities that matter. Don’t automate
for the sake of automating/

Proliferate BPA across Optimize product &

the organization service value with BPA
Business Value

Incorporate BPA is a
business unit
Consider BPA Explore BPA through a
opportunities & use pilot
Reassess BPA’s maturity as more complex and scaled
and individual value

cases
process use cases are identified.
Task-Based

BPA Foundations Specialized Adoption

BPA Complexity & Scale

Tactical Technology- Strategic Principle/Value-

Centric Based
 Consult/BPR Design Implement Support

SPA
Processes with significant judgment
4 Cognitive computing & artificial intelligence
based tasks (ML/AI)

Re-engineered processes using

3
Cost Optimization

Standardization of process delivery (shared sub process)

common components

RPA
Processes with unstructured data
2 Improved process efficiencies
(ARM/ECIM)

Simple, rules based, screen centric

1 Quick cost reductions
automation

Intelligence Automation

SPA = Smart Process Automation

RPA = Robotic Process Automation
Build your Process Automation Backlog
Your backlog must give you a holistic understanding of demand for business process optimization and automation.

EXTERNAL SOURCES
OPPORTUNITIES INTERNAL SOURCES

Market Trends Analysis Application Rationalization

TRENDS
Competitive Analysis Capability & Value Stream Analysis

Regulations & Industry Standards Business Requests & Incidents

Customer & Reputation Analysis Discovery & Mining Capabilities

MVA
A minimum viable automation (MVA) focuses on a single and small process use case, involves minimal possible effort to
improve, and is designed to satisfy a specific user group. Its purpose is to maximize learning and value and inform the
development of a full-fledged process automation practice
 Supply Chain Automation

Traditional Supply Chain Digital Supply Networks

Synchronized
Planning

Cognitive Planning

Quality Sensing
Dynamic Connected
Fulfillment Customer

Digital
Core

Develop Plan Source Make Deliver Support

Digital Factory of the
Development Future

3D Printing

Sensor-driven replenishment
Intelligent
Supply
Corporate Use Cases

None Business Value Feasibility

Low
Medium
High Reporting/
Income/Cash Technical Organizational
Very High Efficiency Forecasting Audit/ Compliance Data Feasibility
Improvement Feasibility Feasibility
Accuracy

Demand/Revenue Forecasting

Anomaly & Error Detection

Decision Support

POC Revenue Forecasting

Cash Collection
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