Aca130-Oma121 Chapter 6

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Chapter 6

Planning, Strategy and


Competitive Advantage
ACA130 - ORGANIZATION AND MANAGEMENT
OMA121 - INTRODUCTION TO BUSINESS ADMINISTRATION
Overview
In fast-changing competitive environments, managers should continually
evaluate:

- How well products are meeting customers needs.

- Engage in systematic planning to find new strategies to meet customers needs.


Planning and Strategy
Planning: is a process managers use to identify and select appropriate goals and
actions for an organization.
The organizational plan that results from the “planning process” details the:
- Goals of the organization
- Strategies that managers will implement to reach those goals.

Strategy: is a cluster of decisions about what goals to pursue, what actions to


take, and how to use resources to achieve goals.
Planning Process
The planning process is a three-step activity:

1. Determining the organization’s mission and goals.


(Mission Statement, Define the business, and establish major goals)
2. Formulating strategy.
(Analyze current situation and develop strategies)
3. Implementing Strategy.
(Allocate resources and responsibilities to achieve strategies)
Mission Statement
A mission statement is a broad declaration of an organization’s purpose that identifies:
- The organization’s products.
- The organization’s customers.
- The organization’s competitors.
The Nature of the Planning Process
To perform the planning task, managers need to:
1. Establish and discover where an organization is at the present time.
2. Determine where it should be in the future; desired future state.
3. Decide how to move it forward to reach that future state.

A manager’s plan must forecast what might happen in the future to decide what to do in the
present.
Why is Planning Important?
Four main reasons on the importance of planning:
1. It gives the organization a sense of direction and purpose.
2. It guides managers to take part in decision-making which supports the organization’s goals
and strategies.
3. It directs managers of different functions and departments to be on the same path and
work on achieving the future desired state.
4. A plan can be used as a device to control managers in an organization.
Absence of Planning
The absence of a plan may result in the following:

- Hesitations.
- False steps.
- Mistakes.
- Accidents.
- Change of direction; which may hurt the organization.
- It may also lead to disasters.
Levels of Planning
The three levels of planning:
1. Corporate level
- (CEO, Top management team, Corporate Office)
2. Business level
- (Divisions, Business Units)
- (Ex. A General Electric Company has:
GE Aircraft, GE Financial, GE Services, GE lighting, GE Motors, GE Plastics, etc.)
3. Functional level
- (Functions or Departments)
- (Ex. Manufacturing, Marketing, Accounting, etc.)
1. Corporate Level Planning &
Strategy
Corporate Level Planning:
- Top Management decisions
- Organization mission
- Overall strategy
- Structure

Corporate Level Strategy: is a plan that specifies which industries and national markets an
organization intends/aims to compete.
2. Business Level Planning and
Strategy
Business Level Planning:
- The long-term divisional goals that will allow the division to meet corporate goals
- Division business strategy and structure

Business Level Strategy: is a plan that indicates how a division intends to compete against its
rivals/competitors.
3. Functional Level Planning and
Strategy
Functional Level Planning:
- Functional managers’ decisions.
- Helps the division reach business-level goals.

Functional Level Strategy: is a plan of action to improve the ability of an organization’s functions
to perform task-specific activities.
- it adds value to the organizations goods and services.
Time Horizon of Planning
Plans differ in time horizons.
Time horizon: is the intended duration of a plan.

Type of time horizons plans:


1. Long-term plan (5 years or more)
2. Intermediate-term plan (Between 1 to 5 years)
3. Short-term plan (1 year or less)
Standing Plans and Single-Use Plans
Standing plans Single-Use Plans

Used in situations which programmed Used in situations which a non-programmed


decision-making is appropriate. decision-making is needed; a one-of-a-kind
situation.

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